Voice | Compare Call Center Software

dialPROS “Your message… Our voice!” 866.506.3548

January 07th, 2012 | Category: Aspect Contact Center

dialPROS tMarketing or telemarketing service 866.506.3548. Headquartered in Milwaukee, Wisconsin, dialPROS is a dynamic, multi-faceted, lead generation and telemarketing outsource company. We specialize in inbound, outbound and e-bound campaigns with a focus on cold calling the right people in the organization so clients have the best possible reach into their sought after prospect pool. Over the last 10 years, we have successfully managed our growth without sacrificing quality or attention to detail. As a result, dialPROS has helped our clients grow their businesses exponentially and has a reputation for providing the highest quality lead generation, telemarketing, and appointment setting services in the industry. In fact, new clients come our way every day who share experiences of less than successful telemarketing campaigns with less reputable firms. Our clients stay because we achieve results that drive their increased revenue. dialPROS is a premier provider of telemarketing and call center solutions to many industries and vertical market segments. We have offices across the united states supplying inbound, outbound and call center outsource services for all types of businesses, organizations, and industries. tMarketing – dialPROS answer to telemarketing is a whole new way of looking at lead generation by telephone. This is “not your father’s Telemarketing service…..”. tMarketing employs a conversational, prospect friendly and client focused approach to the tried …
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onlinetools.biz. Was created to make email marketing easy. It’s a robust autoresponder and bulk email tool. With eresponderpro you can create, send and track your email messages. Are you tired of web hosting company’s that can’t get your bulk email delivered? Or perhaps, like most hosting company’s, they shut you down when you try to email your contact list? Here at GVO, not only do we welcome responsible bulk mailing, we actually provide you the tools to do it absolutely FREE! Although we may be a Premier Web Hosting Company with over 12 years experience, that owns our own data center, please understand this. We are internet marketers first and we know that the money is in your legitimate double opt in contact list. In fact; GVO was born because our president Joel Therien was a successful internet marketer first. We are not talking spam here. We are talking legitimate email marketing and list building. Every time Joel would send an email to his list His email would not get delivered properly Or his web host would shut him down So welcome to GVO, an internet marketing firm that owns every aspect of their data center, filled with a staff that understands how to help you make an AMAZING income with your web site! We provide the tools to assist you with building a massive contact list. We have amazing relationships with, and have been white listed with, all the blacklist companies out there like Spamhaus and Spamcop.
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Global Interactive Voice Response (IVR) Systems Market to Reach US$2.78 Billion by 2017, According to New Report by Global Industry Analysts, Inc.

January 04th, 2012 | Category: Aspect Contact Center

San Jose, California — November 10, 2011

Follow us on LinkedIn – Factors such as globalization, cutthroat competition and ever-changing customer demands are forcing companies worldwide to adopt new and improved process strategies in wide ranging areas of business operations. Customer Relationship Management (CRM) is one such area that has gained utmost importance over the years. Companies have been focusing their efforts on improving various aspects associated with CRM in order to provide better customer services. Against this backdrop, the importance of interactive voice response (IVR), an integral part of the customer service strategies, comes to the forefront. With an intention to cut down costs and improve system functionality and efficiency, these companies have started strategic value assessment of their IVR systems. Given that most of the legacy IVR systems are expensive to maintain, highly rigid and largely incapable of addressing the fast changing customer service requirements of large enterprises, several companies are deploying new, open-standard IVR technologies such as VoiceXML. These new technologies enable companies to customize phone-based customer services to suite their requirements and are therefore fast growing in prominence.

Although growth in new orders slowed down during 2009 due to recession induced cutbacks on technology spending and investments, the global Interactive Voice Response (IVR) Systems market staged a quick comeback in the year 2010. The resurgence in market was primarily led by companies re-focusing on customer retention, new customer acquisition, and customer satisfaction ratings. Contact centers especially have a compelling need to strategically invest in technologies and tools that help differentiate themselves, ever more so in challenging times like the economic recession. Growing focus on benchmarking customer experience and the ensuing emphasis on IVR optimization also helped bring in fresh opportunities for product replacements and upgradations. Additionally, contact centers cannot afford to scale back investments on customer service for long as prolonged deeper cuts can raise the risk of loss of customers as fickle loyalty during challenging economic times leads to migration to competitors who favor their patronage. The disproportionately higher costs associated with loss of clients and loss in productivity/performance, and significant costs associated with new client acquisition, additionally discourages prolonged investment cutbacks. Therefore scaling back customer service budgets is a perilous, high-risk high-wire act for companies, which can result in high customer churn rates, and dissolve brand equity, in the medium to long term.

The market in the future will be driven by growing prominence of outbound IVR as a cost effective solution. Outbound IVR is changing the traditional image of organization-customer interaction and will continue to evolve as IVR capabilities are extended to handle newer channels, such as SMS and video. With outbound IVR technology, enterprises are empowered with the ability to deliver important notifications, provide proactive and personalized customer service, and expedite collections. Companies, which earlier shied away from hosted/managed service IVR offerings as a result of disadvantages such as, issues related to confidentiality of crucial customer information and difficulty in accurately monitoring efficient handling of customer calls, are now investing in these solutions. As hosted IVR services storm into the limelight by virtue of their numerous benefits, such as, rapid, less expensive and affordable deployments, influx of new hosted/managed service providers is expected to translate into increased demand for IVR systems.

The market will also be driven by the demand from the financial services industry, which is forecast to increase especially after the recession triggered consolidation leaves a need for standards-based interactive voice response and customer interaction solutions in the newly merged, acquired and established companies. Another key factor for growth is QM/Recording solutions that play an important role in helping boost productivity. QM/Recording solutions are now made available on Software-as-a-Service (SaaS) or a hosted basis instead of conventional, premise-based licensed product delivery model. In their effort to tackle the IT budgetary issues, companies are displaying greater keenness on SaaS subscription based model. With this hosted/SaaS arrangement call centers can implement new solutions without significant capital investments in installation and license fees.

As stated by the new research report on Interactive Voice Response (IVR) Systems, the US continues to represent the largest and one of the fastest growing regional markets for IVR systems, waxing at a CAGR of about 10.32% over the analysis period. Growth in the US IVR Systems market will be especially driven by robust demand from domestic financial services industry, which is undergoing significant restructuring post recession, and the presence of several leading players with advanced proprietary technologies. Although large enterprise segment (65+ IVR ports) has been the traditional revenue contributor for the IVR systems market, future growth will largely stem from small and medium business opportunities. 25 to 46 Ports market represents the fastest growing product segment.

Major players in the marketplace include Aspect Software Inc, AT&T Inc, Avaya Inc, BCE Inc, Cisco Systems Inc, Convergys Corp, Dialogic Corporation, Enghouse Systems Limited, Syntellect Inc, Genesys Telecommunications Laboratories Inc, Healthcare Technology Systems, IBM, Mitel Networks Corporation, Nuance Communications Inc, Philips Speech Processing, Verizon Communications Inc, Voxeo Corporation, West Corporation, Holly Connects, among others.

The research report titled ?Interactive Voice Response (IVR) Systems: A Global Strategic Business Report?, announced by Global Industry Analysts, Inc., provides a comprehensive review of market trends, issues, drivers, company profiles, mergers, acquisitions and other strategic industry activities. The report provides market estimates and projections (in US$ Million) for major geographic markets including the United States, Canada, Europe and Rest of World. Product segments analyzed include Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports, and 65 and Above Ports. Additionally, the US IVR Market is analyzed by following end-use sectors ? Banking/Finance, Telecom, Insurance, Travel/Hospitality, Healthcare, and Others.

For more details about this comprehensive market research report, please visit ? http://www.strategyr.com/Interactive_Voice_Response_IVR_Systems_Market_Report.asp

About Global Industry Analysts, Inc.

Global Industry Analysts, Inc., (GIA) is a leading publisher of off-the-shelf market research. Founded in 1987, the company currently employs over 800 people worldwide. Annually, GIA publishes more than 1300 full-scale research reports and analyzes 40,000+ market and technology trends while monitoring more than 126,000 Companies worldwide. Serving over 9500 clients in 27 countries, GIA is recognized today, as one of the world’s largest and reputed market research firms.

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Global Industry Analysts, Inc.

Telephone: 408-528-9966

Fax: 408-528-9977

Email: press(at)StrategyR(dot)com

Web Site: http://www.StrategyR.com/

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Interactive Voice & Video Response (IVVR) Demo

November 22nd, 2011 | Category: Aspect Contact Center

The demand for richer interactions through video communications is reaching every aspect of our society. In the contact center or any other customer service environments video communications will unleash the potential to accelerate transactions, provide additional advertising revenue and offer opportunities for up-selling. Formerly known as Interactive Voice Response (IVR) systems, these audio systems have become a commonplace method for servicing customers over the phone. By adding video to these systems, call centers for example, can provide visual menus and graphical feedback throughout the transaction. Alternatively, IVVR can be used as a complete stand-alone system, providing an on-line store, or self-service menu for mobile banking.
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Lexifone Provides Real Time Voice Translation on Any Phone

November 20th, 2011 | Category: Call Center

Haifa, Israel — November 08, 2011

Lexifone real time voice translation enables enterprises to cater to clientele that does not speak the local language.

In a global economy breaking down language barriers is more important than ever before. Business and leisure travel, as well as immigration, bring foreigners into the circle of potential clients for local businesses. Enterprises that expand tend to grow beyond local borders and necessarily encounter potential clients that do not speak the same language.

Enterprises that can initiate cross-cultural communication sell more, increase revenue, win and keep more clientele.

Lexifone breaks down language barriers by simply eliminating them. How does it work? Using any telephone the user simply dials the Lexifone number, speaks and hears the other?s response in his or her native language.

?We?re all about the customer experience,? says Lexifone CEO and founder Dr. Ike Sagie. ?Lexifone frees users from the stress and mistakes that can occur when communicating with someone who does not speak their language. Many of our customers are enterprises and that is why Lexifone?s telephony capabilities are so important?.

At a time when businesses are going mobile and smartphones are the rage, Lexifone is emphasizing that the service is accessible via landlines as well as by cellular phone. This wide range of accessibility makes Lexifone easy to use by anyone, anywhere. More pointedly, Lexifone?s landline capabilities position Lexifone as uniquely suitable as an Enterprise Solution.

With Lexifone there is no need for special phones or internet access. The enterprise does not need to acquire, set-up or maintain special hardware because Lexifone is a service not an application. Unlike other technological translation solutions, users do not download an app or buy dictionaries. Lexifone is the technological, automated version of having a human translator on call 24/7 – the user simply dials the Lexifone service, speaks and hears the translation in his or her language.

?Lexifone is cost effective and very easy to use?, says Dr. Sagie.

Lexifone is applicable in many scenarios and for a wide variety of enterprises and organizations including (and not limited to) the travel industry (hotels, car rentals, entertainment centers etc.), international call centers, health, municipal services and security services (for example border control).

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Optimum Business Adds SPS (Strategic Products And Services) As Authorized Agent For Optimum Voice SIP Trunking Service

October 27th, 2011 | Category: Avaya Contact Center

Bethpage, New York — August 24, 2011

Cablevision Systems Corp. (NYSE: CVC) today announced that Optimum Business has selected Strategic Products and Services (SPS), based in Parsippany, New Jersey, for the distribution of Optimum Voice Session Initiation Protocol (SIP) Trunking to small businesses. The next-generation voice product is a high-quality, reliable service delivered over a converged voice and data network that can scale to serve up to 100 employees.

SPS specializes in unified communications, contact center, network convergence, Voice over IP (VoIP), telecom expense management, video, consultative planning and monitoring services and is a Platinum certified Avaya Connect channel partner. The systems integrator is the latest addition to the growing number of partners working with Optimum Business to deploy an affordable, easy-to-manage communications system.

?We are thrilled to work with SPS as an added channel for our small and midsized business customers,? said Stephanie Anderson, Cablevision?s vice president of marketing for commercial services. ?As one of the major suppliers in the New York Metropolitan area, SPS has a broad reach across our service area and is offering Optimum Voice SIP Trunking with Avaya IP Office for a converged voice solution. This strategic relationship helps to extend the reach of Cablevision?s direct sales channels and additional third-party resellers.?

?Optimum Voice SIP Trunking is an ideal solution for small and mid-sized customers looking to consolidate separate T-1s currently operated across multiple locations,? said Jim Maynard, SPS vice president of sales. ?As a systems integrator, we build relationships with our customers and provide a total communications solution. We package Optimum Voice SIP Trunking with Avaya IP Office and offer enterprise-grade communication services at an affordable price.?

With unbeatable flat-rate value pricing, Optimum Voice SIP Trunking offers significant savings over traditional T-1 solutions. Specifically, each simultaneous inbound/outbound call session is priced at $ 29.95 per month, and business customers can select to purchase anywhere from four to 24 sessions. The first block of 10 DIDs is included. Up to 90 additional DIDs are available per customer and are sold in blocks of 10 for $ 1.95 per block, per month. The flat rate calling area includes the U.S., Canada and Puerto Rico. SIP Trunking is exclusive to Optimum Online customers and is available for $ 29.95 per month for the first year.

The complete list of partners and configuration guides are available online at http://www.optimumbusiness.com/sip.

About Cablevision

Cablevision Systems Corporation (NYSE: CVC) is one of the nation’s leading media and telecommunications companies. Its cable television operations provide a full suite of advanced communications services that include iO TV? digital television, Optimum Online? high-speed Internet, and Optimum Voice? digital voice, all over state-of-the-art cable systems that pass nearly 6 million households and businesses across the New York tri-state area and throughout four Western states. Cablevision?s telecommunications properties also include its Optimum WiFi? wireless Internet, and its Optimum Lightpath? integrated business communications solutions. Cablevision serves the New York area with compelling local content through News 12 Networks, a local news leader; MSG Varsity, a suite of television and online services covering high school activities; and, Newsday Media Group, a business unit that includes Newsday, Long Island’s leading daily newspaper, and amNewYork, the nation’s most widely circulated free daily serving New York City. The company also owns and operates Clearview Cinemas throughout the New York tri-state area including the famed Ziegfeld Theatre, a frequent and historic venue for film premieres and events. Additional information about Cablevision is available on the Web at http://www.cablevision.com.

About SPS

As a systems integrator, Strategic Products and Services (SPS) has helped companies across the globe boost revenues, overcome business obstacles and gain an edge on the competition. With over 20 years of profitable growth and offices in more than 25 North American cities, SPS designs and implements technology solutions to help customers be more efficient and competitive in their markets. SPS is a Platinum Certified Avaya Connect channel partner with the prestigious Services Delivery Specialization (SDS) for both implementation and support.

SPS specializes in Voice over IP (VoIP), contact center, network convergence, messaging, telecom expense management, consultative planning, and monitoring services. In addition to Avaya, Microsoft, HP, Extreme Networks and Juniper Networks, SPS holds many authorizations and certifications with the partners that enable SPS to provide powerful solutions to businesses. (For a full partner listing, please visit http://www.spscom.com.)

To support multi-nationals, SPS is a founding partner of the Intelligent Communications Alliance. The Alliance provides a consistent global approach to pricing, design, installation and support of Avaya and Avaya DevConnect Partner solutions. Alliance founding members serve over 9000 customers across more than 60 countries. As a specialized systems integrator, the Alliance holds over 336 Avaya certifications with expertise in IP telephony, contact center, messaging and unified communications.

For the past five consecutive years, SPS was ranked in the top 300 of the VAR500, a listing of the largest information technology solution providers, integrators and service companies in North America. Additionally, SPS has earned numerous awards and recognition from their strategic partners and suppliers.

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Voice Broadcast: What Is The Time Frame For Legal Calls

October 20th, 2011 | Category: Predictive Dialer

www.pushbuttondialer.com Dennis Bayne gives his comments on the time slot sthat are allowable for Push Button Dialer.

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Hosted Dialer’s Voice Broadcasting Solution

August 25th, 2011 | Category: Outbound Call Center

We appreciate your time viewing www.hosteddialer.com We are a true Leader in Hosted call center solutions. Our clients trust in us as their all in one call center solution. With hosted dialer, you get fast setup, no busy numbers, no answering machines, no disconnected numbers. Start talking to customers 60-70% of the time. Hosted Dialer is your affordable solution with optimal results With the innovated predictive dialer solution by hosted dialer dot com, you can run multiple campaigns simultaneously from different locations. You have the ability to manage your inbound and outbound call center easier than ever. With a variety of comprehensive features like: Dial up to 5 lines per agent! You can add custom dispositions! Record all of your calls automatically! Create custom fields instantly Leave pre-recorded messages on answering machines Intuitive 3 way calls calling! Send emails to your leads, from the dialer! View live, real time stats and listen to your agents from anywhere! With a variety of connection methods, USB headset, or a dial in number we standby by our promise of NO hardware or software is required!! With Hosted dialer Simple to manage campaigns and statistic tracking and the ability to scale your call center within hours not weeks hosted dialer stands on a higher level. Ask about our complementary Demo Offer TODAY! For more information call us now at 877-350-0115 or fill out your contact information below to get started TODAY!
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This video is about The Contact Center Business and how to go about finding the right campaign?
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Political Campaign exposure with Voice Broadcasting on G-Tel Solutions, Callfire, and VoiceShot Auto Dialers

July 21st, 2011 | Category: Callfire

Political Campaign exposure with Voice Broadcasting on G-Tel Solutions, Callfire, and VoiceShot Auto Dialers

Campaign Running with Call broadcast: Auto Dialing and its Impression in American Politics.

Typically, in political campaigns all over the globe are done in diverse views and styles. In democratic nations such as Indonesia, Thailand, and France, candidates regularly utilize TV, radio, and the World wide web to market themselves and promised platforms when they get selected. As for single-party nations, political campaigns do not exist within nominees since the affiliates of the political party and the head of state would decide to appoint people within their political party. After all, the political elections of single-party states would focus more on social welfare and fighting the state’s problems. As for the United states of america, political parties and candidates use Television, radio, the Web, and phone calls.

The use of telephones like mobile phones and the landline counterparts is a matchless way to promote political agenda. And to make phone-based campaigns convenient, race campaign managers use a tool called telephone dialer, which automates telephone number dialing to send and receive phone messages through landline and mobile networks. When the call is started, the system will deliver messages in either 2 methods: a auto dialer, known as auto call dialing, or text messaging. Predictive dialers are known for identifying phone calls by distinguishing them if the messages are from live human calls or answering machines. Desktop and laptop computers can become automatic dialing machines when they are attached to a modem or a telephony dialing cards. There are tools designed to supply autodialler-like features to communicate to physical telephone lines. However, you can save money while resorting to the World wide web and Voice-over Internet Protocol (VoIP) as voice broadcasting methods.

Automatic dialers have changed the way American. candidates advertise themselves towards the campaign elections. Throughout United states. history, candidates, ranging from the congress to presidential, have utilized different methods of campaigning: Mail, riding trains, horse riding, radios, and even through musicians employed to play music committed to the candidate and his/her heroic past, present, and potential roles for a city/town, region, state, or nation. Since phones have been used commercially in the Nineteen Seventies, congressional, gubernatorial, senatorial, and presidential political candidates have utilized automatic broadcasting systems to spread their campaign promises and political platforms. And when World-wide-web had reached the commercial level in 1996, election political candidates, along with their associates and/or political parties they are under, have used websites and campaign web pages to promote themselves to online audiences, even though candidates still use robocall systems for those who use landline telephones. The introduction of the primary VoIP software program by Pennydials in 2007 had brought about U.S. companies to producevarious options for voice-based communication amongtelephones through the use of the Net. The rise of VoIP has led to the rebirthof auto dialers. Since the year 2000, telecommunication providers such as G-Tel Solutions have shapedpolitical contact facilities to aid political candidates in campaign actions like absentee ballot notifications, campaign fundraising, and volunteer message distribution. Auto dialing systems have been a factor to landslide election victories including the 2008 presidential appointment victory of Democratic candidateMr. Obamaover his Republican counterpart, John McCain.

Phone broadcast systems has alteredthe landscapingof U.S. political campaigns. And still if new political campaigns extend to new mobile gizmos such as the Apple iPad, these automatic phone methods are here to stay for the political parties’ huge achievement.

For more info visit http://www.gtelsolutions.com

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Voice Broadcasting: a Powerful Tool, But Dangerous in the Hands of Fools

November 26th, 2010 | Category: Hosted Call Center

Voice Broadcasting: a Powerful Tool, But Dangerous in the Hands of Fools

Voice Broadcasting: a Powerful Tool, But Dangerous in the Hands of Fools

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Home Page > Technology > VoIP > Voice Broadcasting: a Powerful Tool, But Dangerous in the Hands of Fools

Voice Broadcasting: a Powerful Tool, But Dangerous in the Hands of Fools

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Voice Broadcasting: a Powerful Tool, But Dangerous in the Hands of Fools

By: Jennifer Hanna Gross

About the Author

By Jennifer Gross

Freedom TeleWork
www.freedomtelework.com

(ArticlesBase SC #194194)

Article Source: http://www.articlesbase.com/ – Voice Broadcasting: a Powerful Tool, But Dangerous in the Hands of Fools

Voice Broadcasting can be such a great technology for so many applications. It has been a popular and growing tool now for many years and for good reason. Imagine being able to deliver a message to large numbers of people without having to pay the cost of tele agents, and having the ability of sending one message to a live pick up vs. a different message to an answering machine. Add to this the marrying of interactive voice technology where a recipient is able to press a number key and be transferred to a live agent, or place an order for a product or service. It is the ultimate technology in terms of cost efficiencies and flexibility for marketers, political consultants, municipalities, collection organizations, and many other entities.

But powerful tools in the hands of fools create a great deal of danger. See Bob Tuttle and Mark Edwards for details. Their firm “The Broadcast Team” (aka TBT) was recently fined ,000,000 by the FTC and the Department of Justice for violations Telemarketing Sales Rule (TSR) in the course of using “voice broadcasting” to call millions of U.S. consumers using automated dialers and prerecorded messages.

The Federal Trade Commission today announced that Tuttle and Edwards firm was charged with making tens of millions of illegal automated telemarketing calls and they have agreed to pay a million civil penalty under a settlement reached with the agency and the U.S. Department of Justice. They had violated the Telemarketing Sales Rule (TSR) in the course of using “voice broadcasting” to call millions of U.S. consumers using automated dialers and prerecorded messages.

A federal district court action brought by DOJ on behalf of the Commission alleges that the Florida-based telemarketer’s automated phone dialing service called and then illegally hung up on more than 64 million people – and called more than a million numbers that were listed on the National Do Not Call (DNC) Registry. Lloyd Gomberg, Senior Vice President of Freedom telework Inc. said “The law is very clear- Even when Voice broadcasting is legally permissible the calling list still must be scrubbed against the FTC and various States Do Not Call Lists.”

Gomberg further noted that Freedom Telework Voice broadcast customers are also advised that it is unlawful to send audio messages to any emergency phone lines. For example, 911 numbers, hospital medical service lines, physicians, health care facilities, poison control centers, fire or law enforcement agencies. Another basic rule according to Gomberg: Do not send unsolicited audio messages to those who will incur charges. For example: beepers, pagers or cell phones unless you have permission.

Gomberg pointed out that when Voice broadcasting is used in a live application where the intent is to play the voice recording only to answering machines and have agents talk with consumers when they pick up, the rules on “Abandonment” are still in place. The TSR limits telemarketers’ use of recorded messages by requiring that calls answered by a person be connected to a live representative within two seconds. This restriction on “abandoning calls” by hanging up or playing a recording when someone answers applies to telemarketing calls to solicit sales of goods or services, and to calls from for-profit telemarketers soliciting charitable contributions

According to Gomberg, the 11 basic rules of Voice broadcasting are:

1. Consumer must give prior consent, or

2. Existing Business relationship, or

3. Tax exempt organizations

4. Do Not Call List regulations apply when Voice broadcast is permissible

5. Customer may request addition to your company Do Not Call List

6. Existing Business relationship expires 18 months after a purchase or 90 days after an inquiry or application

7. Allowable to use this application for: Collections, Mortgage Refinance with an EBR

8. Allowable for Non Profits and telemarketing companies working on behalf of non profits, and Charities seeking donations

9. Allowable for Political campaigns, Initiatives

10. Some States have outlawed Voice dialers: Freedom Telework cannot advise on these matters, it is up to clients to check with legal counsel.

11. Informational broadcasts and free offers are prohibited unless the organization is otherwise allowed to broadcast

In the broadcast team case, The FTC’s Telemarketing Sales Rule (TSR) was violated in the course of using “voice broadcasting” to call millions of U.S. consumers using automated dialers and prerecorded messages. Many of the numbers TBT called were on the DNC Registry, making the calls themselves unlawful. The FTC also charged that TBT failed to pay for access to the DNC Registry’s numbers in numerous instances. TBT had argued that the TSR did not apply to its delivery of prerecorded messages and should not apply to its plans to use prerecorded messages to solicit funds on behalf of a charity. But in a related case pending in the same court, U.S. District Court Judge Anne Conway rejected TBT’s legal arguments last April. The court ruled that TBT is a required to comply with the TSR, and that exempting TBT from the TSR’s requirements would frustrate the FTC “in achieving its goal of protecting the residential privacy of consumers.”

Gomberg said “ This technology is powerful and incisive- just make sure that you consult an attorney and know that you are on firm legal ground before proceeding with a campaign.”
Jennifer Gross works at Freedom Telework, the Virtual Call Center that offers hosted call center solutions such as predictive dialing, voice broadcasting, chat, inbound call center, outbound calling, IVR, skill based routing, and so much more.

Retrieved from “http://www.articlesbase.com/voip-articles/voice-broadcasting-a-powerful-tool-but-dangerous-in-the-hands-of-fools-194194.html”

(ArticlesBase SC #194194)

Jennifer Hanna Gross –
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By Jennifer Gross

Freedom TeleWork
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call center, virtual call center, call center philippines, call center solutions, hosted call center, predictive dialer, voice broadcasting