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Profile: Staff Sgt. Stacy Pearsall, US Air Force (Ret.), from the Real Warriors Campaign

www.realwarriors.net – As a combat photographer, Staff Sgt. Stacy Pearsall documented every aspect of war, including major battles in Iraq. Pearsall received numerous physical injuries while deployed and experienced PTSD after she returned home. With help from a friend, she found the support she needed at her local Vet Center.
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United Way: Capital Region – LIVE UNITED CAMPAIGN VIDEO

How to LIVE UNITED in the Capital Region GIVE. In these tough times our community counts on United Way of the Capital Region (UWCR) because of the safety net of services we help support. UWCR supports more than 80 programs and services to help people when they need it most. No administrative fees. 100 percent of the money we raise and distribute in our Capital Region campaign is directed to local programs and services. UWCR is able to do this thanks to a group of dedicated corporate contributors, called Corporate Cornerstones, who are helping to underwrite our already very low administrative and fundraising costs of 12 percent. We’re accountable. We are open and transparent. More than 400 local volunteers partner with us in every aspect of our work. This includes deciding how campaign funds should be allocated. ADVOCATE. What does it mean to advocate? It’s standing up for others and what you believe in. It can be championing a cause, or simply telling your neighbor why it’s important to support United Way during these tough times. VOLUNTEER. Offer to pick up your busy neighbor’s children after school. Spend a few hours every month at a local food pantry. Be a mentor. Share your skills by volunteering for a local organization. Put your time and talent to work in your hometown and watch good things happen. Looking for a volunteer opportunity? Contact UWCR’s Volunteer Center at 732.0700, or visit us online at uwcr.org.
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getoutofdebt.org – National Help Center Law Group — Watch List The following information appears only because this entity has hit my radar and has raised a concern and I do not want to lose this information. I’m keeping it handy in case issues appear in the future.
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Dialer Campaign jobs pushed to the browser

Here’s an example of a dialer or campaign job given to the agent. The job can be preview, progressive predictive mode.
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www.pushbuttondialer.com Dennis Bayne wraps up the Combo Sale Course in Push Button Dialer.

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Five Steps to a Successful Campaign: Step 3 – Dispositions

Dispositions, Sales, Transfer, Verified Sales, Callback, System Codes
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Switching to inContact from another SaaS provider enabled Frontline to triple revenue and grow at a much faster rate. www.incontact.com
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The 21st Century Politician: Campaign of The Future

Las Vegas, NV — August 5, 2010

Campaigning in the 21st century has become a much different game than it was before. With the addition of cellular telephony, social media, email, chat and other complicated technologies, political campaigns are beginning to shift into the realm of niche marketing. Targeting a single party or a small group of demographics is no longer a viable option with so many micro-niches in bubbles popping up and disappearing literally overnight in all corners of the US. One of the simpler, more efficient and cost effective ways of campaigning to your supporters is through predictive dialing. Magnalogix offers exactly this, at a fraction of the cost of it?s competitors.

Predictive dialers like Magnalogix take the guesswork out of telephone campaigns in more than one way. First, the manual aspects of dialing are removed, which frees up valuable time for your polling agents to make more calls. Dialing, hang-ups, voice mail and busy signals are almost completely eliminated. Second, there is no manual dialing. A list with customer information including phone number is loaded into the dialer and it does all the work for your agents. The Magnalogix system also incorporates a built in Customer Relationship Management or CRM system, which gives account information about the customer to the agent in real time on their computer, allowing them to gain better rapport with the client. Comprehensive and detailed reports of call metrics are kept in your CRM, allowing you to track, modify and fine-tune every detail of your telemarketing campaign and individual agent?s performance. Data is output in graph form with easy to read and print statistics about every aspect of your dialing operation.

Unlike many “Robo-dialers”, Magnalogix connects registered voters with a live person who will tell them about the campaign and can even transfer them to an expert who can answer any difficult questions they might have. With this approach, you can reach 4 times as many voters in a day as you would with a standard dialer, but still give them the personal touch they expect from a candidate for which they may vote. There are numerous political applications for the Magnalogix hosted predictive dialer including fundraising, advertising, public service announcements, reminders, surveys and more. With Magnalogix, you can eliminate the expense of polling by doing it in-house with your own volunteers. What?s more: you don?t need any expensive hardware or telephone lines, just a computer with USB headset and a broadband Internet connection.

About Magnalogix

Magnalogix is a leading provider of VoIP telephony solutions including telemarketing training and resources and predictive dialer software and call center consulting. The Magnalogix system is a proprietary dialer built from the ground up on a stable computing platform. With security, stability, scalability and portability in mind, Magnalogix was developed as a browser-based solution for call centers worldwide. Visit http://www.magnalogix.com for more information or call directly at 866-460-6611.

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Call Center Outsourcing Campaign

Call Center Outsourcing Campaign

http://callcenteroutsourcingcampaign.com/page_builder.php?page=index.php

North American companies that outsource jobs to Central America are using a form of near-shore call center outsourcing, which involve the contracting of the operations and responsibilities of a specific inbound or outbound business function to an established third-party BPO call center service provider.

Costa Rica offers bilingual (English-Spanish) call center agents for a salary that is 40-80% less than a North American company would pay locally. By investing in a call center outsourcing campaign, a North American company will see immediate results to their bottom line in a more competitive global marketplace.

Traditionally, BPO call center outsourcing campaigns are undertaken by firms where the majority of the daily bilingual outbound telemarketing duties are outsourced and the company is, in essence, becoming a marketing organization.

Costa Rica’s Call Center works closely with all clients to ensure that the call center outsourcing campaign is an extension of their home office and can function quickly and seamlessly. In addition, the call center outsourcing campaign is also used by service oriented businesses that outsource their bilingual customer care to Costa Rican call center agents for a fraction of the cost and a higher level of interpersonal professionalism.

BPO call center outsourcing campaigns are often separated into two categories: back office call center outsourcing support, which consists of internal business functions such as billing or purchasing. The second category represents front office call center outsourcing, which includes bilingual customer-related services such as direct marketing or computer technical support.

A call center outsourcing campaign that is contracted outside a company’s own country is sometimes called offshore outsourcing to such as countries like India or the Philippines.

BPO call center outsourcing campaigns that are contracted to a company’s neighboring country is sometimes called near shore outsourcing because of the close proximity of Costa Rica to the United States.

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Call center outsourcing campaigns are a major part of the BPO bilingual outsourcing industry. Costa Rica’s Call Center is dependent on information technology to make a call center outsourcing campaign successful.

Knowledge process outsourcing, surveys and focus group studies are some of the subsets of business process outsourcing that is becoming high in demand for the emerging Latino market in the United States. India, Eastern Europe, Philippines, Morocco, Egypt and South Africa have emerged to take a share of the call center outsourcing campaign market. Yet, these countries do not have the language base to comply with the growing Latino demographics in the United States, Central and South America. China is also trying to grow from a very small base in call center outsourcing campaigns and will become a powerhouse with the growing Asian market. However, while the BPO call center outsourcing campaign industry is expected to continue to grow in India, its market share that once dominated the offshore piece is expected to decline in the next decade.

Call center outsourcing campaigns continue to be a popular political issue in the United States. Arguments are made defending the outsourcing’s consequences for the declining domestic U.S. workforce. Many business owners have supported companies that decided to outsource to Costa Rica which is reflected in a steady 25% industry growth. Business owners’ strong opinions and perspectives revolve around the costs associated with transferring control of the labor process to an outsourced external entity in another country to save on business costs and to take advantage of highly trained bilingual call center agents ready to work. North American business owners believe that outsourcing jobs overseas help small business from failing by saving a substantial amount of money possibly in the form of decreased taxes, low Costa Rican salaries and total benefit packages.

Your company’s call center outsourcing campaign with Costa Rica’s Call Center for the purpose of cost savings have a positive influence on the real productivity of a company. Rather than investing in local talent, additional office space, high wages and human resource expenses, companies gain real productivity by hiring fewer and more versatile people locally and outsourcing call center campaigns of more challenging customer service or sales work to bilingual Costa Rican call center facilities offshore. Companies can immediately see the benefits and increased productivity through outsourcing simply because they are able to hire double the number of bilingual employees.

Costa Rica’s Call Center has a proven track record of increasing the real productivity of a company due to the result of more productive internet tools or computer reporting methods of operating that make it possible for a worker to do more work overseas. Call center outsourcing campaigns productivity gains are the result of shifting work to lower paid bilingual call center agents.

In today’s highly competitive outsourcing market, a closer proximity to the United States , Central Time Zone and English-Spanish language capability as an added value are now considered almost basic requirements when making a decision on what call center to use for your important project. Leaving this to chance is not even an option anymore. Many of the offshore call center agents are bilingual in their native Middle Eastern or Asian language which is difficult to the North American ear. Whereas Spanish is more useful and practical as a second language for potential untapped markets throughout the North, Central and South American populations as well as those countries where Spanish is either a primary or secondary language.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb a volcano or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.

Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica.


At the beginning of the decade, Mr. Blank relocated to Costa Rica to train over 500 employees for one of the larger call centers in Central America. By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest telemarketers in the country for the past nine years. In addition, Mr. Blank has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultation.


In anticipation of CAFTA, Mr. Blank became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Selway Global Communications, Tempe, Arizona to expand Costa Rica’s international telecommunications and business appeal. Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.


http://www.costaricascallcenter.com/page_builder.php?page=richard_blank.php&Lang=EN

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Political Campaign exposure with Voice Broadcasting on G-Tel Solutions, Callfire, and VoiceShot Auto Dialers

Political Campaign exposure with Voice Broadcasting on G-Tel Solutions, Callfire, and VoiceShot Auto Dialers

Campaign Running with Call broadcast: Auto Dialing and its Impression in American Politics.

Typically, in political campaigns all over the globe are done in diverse views and styles. In democratic nations such as Indonesia, Thailand, and France, candidates regularly utilize TV, radio, and the World wide web to market themselves and promised platforms when they get selected. As for single-party nations, political campaigns do not exist within nominees since the affiliates of the political party and the head of state would decide to appoint people within their political party. After all, the political elections of single-party states would focus more on social welfare and fighting the state’s problems. As for the United states of america, political parties and candidates use Television, radio, the Web, and phone calls.

The use of telephones like mobile phones and the landline counterparts is a matchless way to promote political agenda. And to make phone-based campaigns convenient, race campaign managers use a tool called telephone dialer, which automates telephone number dialing to send and receive phone messages through landline and mobile networks. When the call is started, the system will deliver messages in either 2 methods: a auto dialer, known as auto call dialing, or text messaging. Predictive dialers are known for identifying phone calls by distinguishing them if the messages are from live human calls or answering machines. Desktop and laptop computers can become automatic dialing machines when they are attached to a modem or a telephony dialing cards. There are tools designed to supply autodialler-like features to communicate to physical telephone lines. However, you can save money while resorting to the World wide web and Voice-over Internet Protocol (VoIP) as voice broadcasting methods.

Automatic dialers have changed the way American. candidates advertise themselves towards the campaign elections. Throughout United states. history, candidates, ranging from the congress to presidential, have utilized different methods of campaigning: Mail, riding trains, horse riding, radios, and even through musicians employed to play music committed to the candidate and his/her heroic past, present, and potential roles for a city/town, region, state, or nation. Since phones have been used commercially in the Nineteen Seventies, congressional, gubernatorial, senatorial, and presidential political candidates have utilized automatic broadcasting systems to spread their campaign promises and political platforms. And when World-wide-web had reached the commercial level in 1996, election political candidates, along with their associates and/or political parties they are under, have used websites and campaign web pages to promote themselves to online audiences, even though candidates still use robocall systems for those who use landline telephones. The introduction of the primary VoIP software program by Pennydials in 2007 had brought about U.S. companies to producevarious options for voice-based communication amongtelephones through the use of the Net. The rise of VoIP has led to the rebirthof auto dialers. Since the year 2000, telecommunication providers such as G-Tel Solutions have shapedpolitical contact facilities to aid political candidates in campaign actions like absentee ballot notifications, campaign fundraising, and volunteer message distribution. Auto dialing systems have been a factor to landslide election victories including the 2008 presidential appointment victory of Democratic candidateMr. Obamaover his Republican counterpart, John McCain.

Phone broadcast systems has alteredthe landscapingof U.S. political campaigns. And still if new political campaigns extend to new mobile gizmos such as the Apple iPad, these automatic phone methods are here to stay for the political parties’ huge achievement.

For more info visit http://www.gtelsolutions.com

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Phone Broadcast: Create And Schedule A Campaign In Push Button Dialer

www.pushbuttondialer.com Dennis Bayne runs through creating a campaign and scheduling a campaign in Push Button Dialer
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www.pushbuttondialer.com Dennis Bayne digs into the fuzzy math per minute question in Push Button Dialer.

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How to Add a Script to a Campaign on your AUGUTECH Dialer

This video will show you how to add a Script to any Campaign on your AUGUTECH Predictive Dialer. For more info, please visit www.augutech.com

This is a video demo of how you can monitor or listen in on your agents with your AUGUTECH Predictive Dialer. For more info, please visit www.augutech.com

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How to Add a Campaign on your AUGUTECH Dialer Part 2

This video is part 2 of 2 of how to add or modify a campiagn on your AUGUTECH Predictive Dialer. Please watch part before viewing this video. For more info, please visiti www.augutech.com
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Predictive dialer ACD IVR Call Center india

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