Archive for the ‘Technology’ Category

RightNow Extends the Industry’s Most Powerful Customer Experience Suite to Facebook

 

CTS Protective Services Triples Sales After Switching to Five9

 

Envision to Present and Demonstrate New Click2Coach Features at the 2010 QATC Annual Conference in Nashville, Tennessee

 

Five9 Achieves Annual Run-Rate Exceeding One Billion Calls Processed

 

Envision Announces Complimentary Webinar for Contact Center: “Performance Coaching: The Missing Link to Agent Effectiveness”

 

Five9 Cloud Computing Platform for Call Centers Receives 2010 TMC Labs Innovation Award From Customer Interaction Solutions Magazine

 

Envision Earns “Hot Vendor” Rating in Ventana Research’s 2010 Value Index for Agent Performance Management

 

Envision Announces 2010 Customer Excellence Award Winners

 

Five9 Selects Internap for its East Coast Data Center to Provide Geographic Redundancy for Call Centers in the Cloud

 

RightNow Delivers First Customer Experience Cloud Platform