Archive for the ‘Technology’ Category

inContact Announces Johnston Press as Major New Multi-Site Customer in Europe

 

inContact to Present at the 13th Annual Needham Growth Stock Conference

 

Five9 Receives Customer Interaction Solutions® Magazine’s 2010 Product of the Year Award

 

RightNow Helps Federal Government Shift to ‘Cloud First’ Policy

 

inContact Announces the Launch of New Website

 

Recent ICMI and inContact Survey Reveals Contact Centers Spending More on Self-Service Solutions, but Not Realizing Forecasted Results

 

Interactive Intelligence Awarded Best of Show at ITEXPO West for Cloud-based Communications Solution

 

Casual Male Retail Group Uses RightNow to Improve Customer Experience, While Reducing Support Costs

 

RightNow Honors Public Sector Leaders Ridding the World of Bad Customer Experiences

 

Five9 to Highlight Second Generation of Cloud Computing Platform for Call Centers at Dreamforce