Archive for the ‘Technology’ Category

Social Media Strategies Assisting Contact Centers

 

Credit Unions Harness the Power of Efficient Call Center Software

 

InVision Software AG: Germany Conference Presenting on Call Center Software

 

Call Center Software Promotes Efficient Customer Service

 

Inova LightLink Announces Interoperablity with Aspect Unified IP

 

Customer Interaction Solutions Magazine Awards Five9 Virtual Call Center 2011 CRM Excellence Award

 

VirtualLogger Releases AddedVision Screen Capture and Analytics Add-On

 

Hosted Contact Centers for Small Business: A Better Way to Beat the Big Guys

 

Web Self Service: Improving Customer Service?

 

Exploring Virtual Desktop Infrastructure: Greater Manageability and Lower Costs