Unified Communications for the Contact Center
With a unified vision that addresses both contact center agent performance and customer-cmpany interaction management and optimization, Aspect Software provides unified contact center products that make unified communications in the contact center a practical reality.
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Aspect Software unified communications for the contact center leverages today’s IP-enabled infrastructures to improve customers’ service, sales and collections experiences. That can lead to greater top-line growth and reduce your overall cost of operations.
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