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When used properly, an IVR can be one of the greatest assets you can have in your customer experience portfolio, but used improperly, it can be one of the greatest irritants to your customers. inContact Executive VP of Product & Strategy Jim Tanner discusses hosted IVR software. Discover more at www.incontact.com
Video Rating: 5 / 5

Graphic Shooters recently produced this testimonial video for Envision, a call center software solutions company (www.envisioninc.com). One of Envision’s clients, Blue Cross of Idaho, has been extremely pleased with Envision’s CRM solutions and this video highlights that fact. Bottom line, this is an excellent example of how Graphic Shooters can assist your company with targeted marketing to potential clients. For more information, call (208) 340-4388 or ken.hyde@graphicshooters.com.