The New Face Of Telemarketing
The New Face Of Telemarketing
The New Face Of Telemarketing
Free Online Articles Directory
Why Submit Articles?
Top Authors
Top Articles
FAQ
AB Answers
0 && $.browser.msie ) {
var ie_version = parseInt($.browser.version);
if(ie_version Hello Guest
Login
Register
Hello
My Home
Sign Out
Email
Password
Remember me?
Lost Password?
Home Page > Technology > The New Face Of Telemarketing
The New Face Of Telemarketing
Posted: Apr 19, 2010
|
]]>
Telemarketing has changed a great deal over the past few years. With innovative technologies being released such as Spitfire predictive dialers and other call center software and products, your telemarketing team can now be more productive than ever. Computerized telemarketing tools and the recent integration between the Internet and telephone systems enable your telemarketers to spend less time dialing and more time actually giving their presentation to potential customers.
Below are some unique telemarketing services and products that have revolutionized the way telemarketers conduct their businesses.
Predictive Dialers
A predictive dialer was developed to dial phone numbers automatically and then monitor calls and the types of answers it receives when dialing. It then connects telemarketing agents to the call once it recognizes that a real person is on the line. Predictive dialers are used in many call centers today, and have helped thousands of telemarketers maximize their efforts and waste less time dialing non-responsive numbers.
How It Works
With a hosted predictive dialer system, you’ll only need a computer, Internet connection, and a telephone line for each telemarketing agent. With a Spitfire Predictive Dialer, for example, you’ll receive outbound and inbound dialing capabilities, and can integrate the system with your T1 or analog lines without having a separate database server. Other features include query-based dialing, and time zone sensitivity. You’ll also have the capability to run multiple campaigns simultaneously, alternate number dialing, and monitor and record calls. This setup is an easy-to-use system and requires minimal effort to get started.
This amazing CRM (customer relationship management) software drastically reduces the number of answering machines, voice mails, busy signals and hang-ups that your telemarketers may encounter during the workday.
Auto Dialers
Auto dialers were available prior to predictive dialers. These can dial telephone numbers automatically for your call center agents, but do not use algorithms such as the predictive dialer to connect the agent to only successful calls. The auto dialer is a handy tool if you have a limited budget but want to automate your telemarketing efforts.
Monitoring Systems
A monitoring system enables you to monitor calls for testing, training, motivation and assistance. You can ensure better quality service by keeping an “ear” on your telemarketers during their training.
Amplifiers
Amplifiers are great for ensuring good sound quality for each telephone call. With an amplifier, you can control the volume and enable muting. With some amplifiers, you can switch from your telephone to your computer easily.
Headsets
With headsets, your telemarketers can have free hands to write, type or do anything else while talking with potential clients. This prevents dropping of the receiver or the need to hold the receiver in an odd position while trying to write or type the client’s information. There are many types of headsets including voice tubes, in the ear, over the ear, noise canceling, wireless, and convertible.
These are just a few of the basic tools every telemarketer should have to be successful. In today’s ever-changing marketplace, you have to stay ahead of the game with innovative call center software and products like predictive dialers to be a success. Telemarketing is still a great way to contact potential customers once you have all the tools you need.
Retrieved from “http://www.articlesbase.com/technology-articles/the-new-face-of-telemarketing-2184022.html”
(ArticlesBase SC #2184022)
Liked this article? Click here to publish it on your website or blog, it’s free and easy!
Jeremiah Slivka –
About the Author:
Find tips about menstruation, menstruation during pregnancy, menstruation after menopause, seizure symptoms, mini seizures , what causes seizures and other information at the Health And Nutrition Tips website.
Questions and Answers
Ask our experts your Technology related questions here…200 Characters left
Can i monitor cell phone and lap top if there is a number for cell phone and one for a lap top
What are the best cell phone companies ?
Does at&t cell phone work in mexico ?
]]>
Rate this Article
vote(s)
0 vote(s)
Feedback
RSS
Print
Email
Re-Publish
Source: http://www.articlesbase.com/technology-articles/the-new-face-of-telemarketing-2184022.html
Article Tags:
communication, cell phones, technologies, phones, telephones, cdv, telecommunication
Latest Technology Articles
More from Jeremiah Slivka
Cold sales calling, learn how to perform telesales confidently, telesales and telemarketing, ,telephone sales, overcome fear of the phone. (02:13)
Know Your Rights: Telemarketers
Is it legal for just anyone to call you at home? Stefanie Schaeffer has the answer. (02:06)
How to Get Traffic Info to your Phone
Comprehensive tech news and reviews from GetConnectedMedia. This video focuses on how to get the latest traffic information to your phone. (02:23)
The Evolution of Mobile Phones
As we’ve been in a nostalgic kind of mood recently, we decided to create this little movie illustrating the evolution of the mobile phone.You’re bound to recognise a few mobile phones from your past as we take you from 1985 to the present day. (03:05)
This Tech video will give you helpful tips and advice when looking to buy a new cell phone. (01:15)
Phone cards are small cards that are decorated with pictures and logos and can be bought to operate public telephones. It is an easy way to make calls on a national and international basis. They are the cheapest source available that offers you to stay in touch with your family and friends.
By:
Jeremiah Slivkal
Technologyl
Apr 19, 2010
Universal Mobile Telephone Service
UMTS (Universal Mobile Telephone Service) is a third generation (3G) cellular technology, which provides data speeds up to 2 Mbps making portable videophones a reality. UMTS was developed and standardized by ETSI (European Telecommunications Standard Institute) within the ITU’s IMT-200 framework. The
By:
Jeremiah Slivkal
Technologyl
Apr 19, 2010
The Wonderful World Of Communications
As history has progressed and technology has continued to advance, life has become full of more and more good things. Without a doubt, one of the best things that our society has gained from the advances of technology is communications.
By:
Jeremiah Slivkal
Technologyl
Apr 19, 2010
Introducing The Internet Telephone
Years ago, a telephone was dialed manually and it featured a handset that we used to talk to our friends and family. While that telephone still exists today, the internet phone is changing the way people talk – literally. An internet phone is a process by which voices are routed via the internet for, what
By:
Jeremiah Slivkal
Technologyl
Apr 19, 2010
An Overview Of Cordless Phones
Cordless phones, also known as portable telephones, use a wireless handset in order to communicate with the phone’s base, which is connected to a telephone landline. In order for cordless phones to function properly, they must be used within a specified proximity to the base. Most individuals find that they can
By:
Jeremiah Slivkal
Technologyl
Apr 19, 2010
International Communication In A Multi-Ethnic World
When I was growing up in a small town in Washington State, I thought there were only around 5 or 6 nationalities of people who had major populations in the United States.
By:
Jeremiah Slivkal
Technologyl
Apr 19, 2010
Ushering In A New Age Of Telecommunications
When you have a need for telecommunications, broadband satellite Internet is the only way to go. You need a high-speed connection to use the video equipment properly. If you have a DSL or cable hook up, you might find the telecommuting with video a little lapsed in time. You want real time conferencing without a
By:
Jeremiah Slivkal
Technologyl
Apr 19, 2010
Inexpensive Alternatives To The Cell Phone
The old concept that cellular phones are merely luxurious toys is now dismissed by the growing need for it. Cellular phones now became a very essential tool for everyone including parents who want to know where their kids are on a real time basis. Business executives do business more effectively with a
By:
Jeremiah Slivkal
Technologyl
Apr 19, 2010
Reverse Mobile Telephone Number Search – How That Trace A Cell Number
How a weighty deal are you willing with the aim of splurge, plus how a significant deal point are you willing with the purpose of spear shopping around with the intention of acquire accurate information a propos the bing? The truth is we every assess bits and pieces on or after uncommon perspectives; in addition to that is why people who place high premium about quality particulars would give virtually every they have possession of that get quality particulars.
By:
billyesimmeinl
Technologyl
Dec 18, 2010
Top Business Applications for the Blackberry Torch
RIM’s latest phone, the BlackBerry Torch, has provided consumers with several applications that have both improved the overall functionality of the phone, as well as enhance it. Users may easily access the applications through its brilliant capacitive touch screen with high resolution and response times. There are currently about 800 different business and finance applications designed specifically for the Torch. Users can find applications through the Blackberry App World.
By:
MandrynCitrusl
Technologyl
Dec 18, 2010
Bricks from Industrial Wastes – CSIR – CBRI Technology
Bricks are making from inferior soils and agro industrial wastes. Bulk utilization of fly ash is for wasteland development and agriculture. CBRI Technology is for pollution control in brick kilns. Energy/coal can be saved in firing upto 30% as compared to traditionally clay bricks. Waste utilization helps in disposable of waste (flyash) which poses a serious threat to environment. Estimated investment (30,000 bricks per day) for manual process is Ra.15 lakhs & 75 lakhs for semimechanised process
By:
Sambasiva Raol
Technologyl
Dec 18, 2010
Reverse Lookup For Cell Numbers – Uncover One Using Telephone Number
That goes with the intention of show how large the google is, with how to an intense extent specifics people may possibly access barely with playing around plus the computer mouse. One factor to facilitate keeps attracting other people with the aim of this service is it can be force with the purpose of provide quality specifics by the side of minimal loss.
By:
billyesimmeinl
Technologyl
Dec 18, 2010
with to facilitate is why many throng reverse cell phone number lookup directories virtually each minute. You are conception this as you call for so at what time to subsist on the right track as soon as it comes to facilitate this service, as well as how to finish it. So after to is why only people who have possession of time with the purpose of read writing, in addition to reviews execute fewer mistakes when they find name plus address by means of mobile phone number
By:
billyesimmeinl
Technologyl
Dec 18, 2010
“Cartroad EVERY Act Your Relative, Employee or Youngster is Making Using Our Superhuman Cell-Phone Monitoring Discipline!”
By:
Madeleine Incentl
Technologyl
Dec 18, 2010
Reverse Cellular phone Search – How With the purpose of Trace A Cell Cellular phone Number
Trust is lone of the basic elements of genuine friendship, production, as well as of course, marriage. Whilst this basic element is lacking, the center can no longer have possession of; leading that each kinds of trauma. With the intention of is why people whose spouses are suspected of committing infidelity go complete much of emotional challenges, that could lead that divorce in various cases.
By:
billyesimmeinl
Technologyl
Dec 18, 2010
Nokia Corporation (Finnish pronunciation: [?n?ki?]) (OMX: NOK1V, NYSE: NOK, FWB: NOA3) is a Finnish multinational communications corporation that is headquartered in Keilaniemi, Espoo, a city neighbouring Finland’s capital Helsinki. Nokia is engaged in the manufacturing of mobile devices and in converging Internet and communications industries, with over 123,000 employees in 120 countries, sales in more than 150 countries and global annual revenue of EUR 41 billion and operating profit of €1.2 b
By:
gauravamitmqwl
Technologyl
Dec 18, 2010
New media jobs are opening every day for women of all ages and backgrounds such as media sales jobs, media relations jobs, and many others. Magazine jobs are especially popular among women. Career women often enjoy the thrill of working on a busy magazine editing staff, photography staff, or working as a
By:
Jeremiah Slivkal
Technologyl
Apr 20, 2010
When it comes to choosing which kind of TV to buy, whether it’s LCD TV or Plasma TV, consumers always have a hard time deciding. That’s why we will break down everything in order to prove to consumers that an LCD TV is the much better choice over a Plasma TV.
By:
Jeremiah Slivkal
Technologyl
Apr 20, 2010
When people fail to write things down, some serious consequences can occur. People lose productivity time, they waste funds, and they create stress for themselves and all of those in the environment around them. Most people fail to write things down because they believe they will be able to remember all of
By:
Jeremiah Slivkal
Technologyl
Apr 20, 2010
Pre-Paid International Calling Cards
People connect and converge lives through several means and ways. The fast-paced technology and the people rolling with the times have made “connecting” and keeping in touch a lot easier and convenient. With ease and convenience in mind, phone calls are even among, if not the top of the list.
By:
Jeremiah Slivkal
Technologyl
Apr 20, 2010
IVR solutions, as they grow more complex in their capabilities, are assuming a more prominent role in enterprises. Once merely a front line for call centers, IVR has now evolved into a tool that facilitates not only customer service, but also other processes that are ripe for automation such as workforce
By:
Jeremiah Slivkal
Technologyl
Apr 20, 2010
A Look At Rear Projection Television
What is rear projection television? The term comes from the fact that the rear projection TV sends the image onto the viewing screen from behind the screen. When you are in a movie theater, the image in projected onto the front of the screen. That is why the projector is behind the audience in a movie theater.
By:
Jeremiah Slivkal
Technologyl
Apr 20, 2010
Basic Facts About Multilayer Pcb
A Multilayer PCBs consist of multiple layers of electronic components placed over each other.
By:
Jeremiah Slivkal
Technologyl
Apr 20, 2010
What are prepaid calling cards? Prepaid calling cards are telephone minutes which are purchased in advance.
By:
Jeremiah Slivkal
Technologyl
Apr 20, 2010
Submit
Your Articles Here
It’s Free and easy
Sign Up Today
Author Navigation
My Home
Publish Article
View/Edit Articles
View/Edit Q&A
Edit your Account
Manage Authors
Statistics Page
Personal RSS Builder
My Home
Edit your Account
Update Profile
View/Edit Q&A
Publish Article
Author Box
Jeremiah Slivka has 101 articles online
Articles Categories
All Categories
Advertising
Arts & Entertainment
Automotive
Beauty
Business
Careers
Computers
Education
Finance
Food and Beverage
Health
Hobbies
Home and Family
Home Improvement
Internet
Law
Marketing
News and Society
Relationships
Self Improvement
Shopping
Spirituality
Sports and Fitness
Technology
Travel
Writing
Cable and Satellite TV
Cell Phones
Communication
Electronics
Gadgets and Gizmos
GPS
Satellite Radio
Video Conferencing
VoIP
]]>
Need Help?
Contact Us
FAQ
Submit Articles
Editorial Guidelines
Blog
Site Links
Recent Articles
Top Authors
Top Articles
Find Articles
Site Map
Webmasters
RSS Builder
RSS
Link to Us
Business Info
Advertising
Use of this web site constitutes acceptance of the Terms Of Use and Privacy Policy | User published content is licensed under a Creative Commons License.
Copyright © 2005-2010 Free Articles by ArticlesBase.com, All rights reserved.
Find tips about menstruation, menstruation during pregnancy, menstruation after menopause, seizure symptoms, mini seizures , what causes seizures and other information at the Health And Nutrition Tips website.
No comments
No comments yet. Be the first.
Leave a reply
Recent Posts
- Authors@Google: Sherry Turkle – “Alone Together”
- COSMIC REMNANTS – Music By: Dean Krommydas Put to Scenes From the Ocean & Outer Space
- JENNIFER________ : FINE TUNING THIS KILLING MACHINE PT. 5……..
- Profile: Staff Sgt. Stacy Pearsall, US Air Force (Ret.), from the Real Warriors Campaign
- Top 10 Innovations of 2011 Announced
