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Miami, FL — July 15, 2009

The Latin American Call Center Association (LACCA) today announced the availability of a toll-free hotline to help answer questions during this hurricane season. U.S. callers to the hotline will receive information regarding hurricane preparedness, storm development, hurricane tracking, shelter locations, evacuation information, etc. Call center representatives from the LACCA member companies will staff the toll-free number throughout the hurricane season, as the National Hurricane Center issues the first Tropical Storm Watch Alert. The number is 888 99HURRICANE and it will be answered from 9 a.m. to 5 p.m. Monday through Friday throughout the various stages after the first alert is issued.

“We are very proud to be able to offer these services, which are funded by our member organization. They have provided us with a team of representatives who are now trained to work the hurricane hotline and offer assistance to our callers” said Isabelle Fuentes, LACCA Director and founder of the LACCA.

About The Latin American Call Center Association:

The Latin American Call Center Association was founded to inform companies in the United States of the great opportunity that exists in the call center industry in the “nearshore” – Latin American region. Most importantly, the LACCA serves as a guide to those businesses who are interested in relocating their business to the area.

The Latin American Call Center Association’s mission is to attract U.S. companies through their marketing efforts; show them the benefits of relocating their call center operation to the area; and finally assist them in setting up their call center operation or recommend an existing call center outsourcer.

Further information can be found at http://www.latinamericancallcenters.com.

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