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Alpharetta, GA — April 18, 2010

Knowlagent, the leader in call center talent management software solutions, recently held a webinar and announced the results of its recent At-home Agent Hiring survey. The survey, conducted with inContact, Inc., a leading provider of on-demand call center software and agent optimization tools, found that the number of companies using at-home agents has increased almost 10% in the past year.

According to those surveyed, the increase in at-home programs can be attributed to several factors including overall cost effectiveness ? an at-home agent typically costs a company $ 23/hour compared to the $ 27/hour it costs to employ a U.S.-based brick and mortar agent. Additionally, sales conversions tend to be higher with at-home agents (30% compared to 23% with brick and mortar agents), as well as revenue per hour ($ 178.20 vs. $ 149.27 with traditional in-center agents).

Of those companies surveyed, 73% of at-home agents are existing in-center agents who have been moved home as opposed to new hires, hired specifically to work from home. The majority ? almost 80% – of these at-home agents are full-time employees. By far, the most important quality/requirement for at-home agents, according to the survey, is the ability to work independently. Other important qualities include strong problem-solving skills and a dedicated workspace.

Most of those surveyed ? some 66% – said they use the same recruiting tactics for recruiting at-home agents as they do for in-center agents. Those tactics include phone-only interviews, special referral programs, and posting job opportunities in areas without brick and mortar centers. Only 56% said newly hired at-home agents are brought into a center for part of the onboarding process and 78% said that at-home agents are not compensated differently than in-center agents.

Of those surveyed, 57% said that supervisor-to-agent ratio is the same as it is in the center and 65% said attrition is lower with at-home agents than with traditional agents.

The momentum for at-home agent programs is building, but finding the right talent for these programs is key to their success.

Michele Rowan, former vice president of performance management for Hilton Hotels and current president of Customer Contact Strategies, has placed more than 1,000 at-home agents in both the U.S. and abroad. According to Rowan, there is a specific profile that makes for a successful at-home agent.

At-home agents tend to be a little older ? the average age is 38 compared to 23 in a traditional brick and mortar center ? and they are typically more educated. Almost 80% of at-home agents have college-level experience, 40% have management experience, and 30% are bilingual compared to traditional agents of which only 30% typically have some college-level experience.

?The best at-home agents tend to be stay at home parents, disabled individuals, retirees, senior citizens, graduate students, military spouses and permanent part-time professionals such as writers, artists and sports enthusiasts,? said Rowan. ?Flexible work schedules are attractive to these groups and part-time schedules can expand/retract based on your business needs.?

When moving traditional agents home, expect challenges, Rowan says.

?Agents will need time to adjust to different technologies, a new social dynamic, and the challenges of time management, focus and initiative required to effectively work from home,? she said. ?To find the best agents, ask targeted questions in the interview process about the applicant?s knowledge, skills and abilities to determine if they are a good fit with your company and the job.?

About Knowlagent

Knowlagent is the only talent management software solution specifically developed to meet the unique training, coaching, and hiring needs of the 10 million call center agents around the world. By automating traditional call center management processes, Knowlagent?s solutions for training, coaching and hiring enable clients to hire the right agents and make them better by pushing training and communications when call volumes are low. Knowlagent?s solutions are on-demand, easy to use and require no capital expenditures. Over 200,000 agents and managers around the world use Knowlagent?s talent management software solutions every day. For more information, call 888-566-9457 or visit us online at http://www.knowlagent.com.

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Predictive Dialer for Call Center Dialing Seats – Dialing Innovations provides call center hosted services available in the United States and International. No long distance.

Leesburg, VA — January 11, 2011

Square 1 Bank is pleased to announce the extension of a one million dollar debt facility to TelStar Hosted Services Inc., a premier provider of state-of-the-art, VOIP-based hosted contact center services delivered in the cloud.

TelStar?s industry proven contact management solutions are innovative and based on leading edge technologies, and have been used by Small and Medium Businesses (SMBs) and enterprises for over 10 years. TelStar?s solution offers more features and functionality than its hosted counterparts, including intelligent predictive dialing, true blended call center services, and automated messaging service. TelStar?s hosted solution is highly cost effective, allowing clients to minimize capital expenditure and use at-home agents; scalable, stable and reliable with restoral capabilities; and delivered competitively and proficiently by a highly professional team. In addition, TelStar provides personalized training, high quality, in-house customer support, and is housed in a world class, SAS70 compliant, secure facility.

?We?re impressed with TelStar?s progressive business model and we?re pleased to help grow a business that shares the visionary, creative approach valued by Square 1,? stated Alan Spurgin, Square 1 Bank Executive Vice President.

?Square 1 Bank has been proactive at identifying and supporting innovative small businesses, and we?re proud to be included as one of their clients. We?re so pleased to have Square1 Bank supporting our growth and working capital needs, and look forward to a lasting relationship as we continue to grow,? said James P. Dunn, CEO, TelStar Hosted Services Inc.

About Square 1 Bank

Square 1 Bank is a full service commercial bank dedicated exclusively to serving the financial needs of the venture capital community and entrepreneurs in all stages of growth and expansion. Square 1’s expertise, focus and strong capital base provide solid support for its clients’ needs. The bank offers tailored products and solutions aided by the latest in technological innovations. To serve its relationships, Square 1 has offices coast to coast in Austin, Boston, Boulder, Durham, McLean, New York, San Diego, Santa Monica, Seattle, and Silicon Valley. For more information, please contact Kristin Beyer, Marketing and Communications Officer, KBeyer(at)square1bank(dot)com, 919.314.3126 or visit square1bank.com.

About TelStar Hosted

TelStar Hosted Services Inc., ?Your Call Center in the Cloud,? is a leading communications-as-a-service technology provider offering blended call center services, predictive dialer capabilities, and automated messaging via the cloud. Our offerings, housed in a world-class, SAS70 compliant, secure data center, allow clients to avoid large capital expenditures and benefit from competitive long distance rates. Our feature rich, sophisticated call center services are deployed quickly and affordably across a distributed environment. We are service based culture with a highly motivated and skilled organization. For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.766.1965 or visit TelStarHosted.com.

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More Predictive Dialer Press Releases

Leesburg, VA (Vocus/PRWEB) January 20, 2011

TelStar Hosted Services, Inc. is ?Your Call Center in the Cloud!,? a leading Communications-as-a-Service technology provider offering blended call center services, predictive dialer capabilities, and automated messaging via the cloud, is pleased to add seasoned marketing, finance and information technology executives to its leadership team.

?We are very pleased at the caliber of the management team we have been able to attract, and look forward to their contribution to our future growth and development,? remarked James P. Dunn, CEO, TelStar Hosted Services, Inc.

Meghan Harris, Senior Vice President and Chief Marketing Officer, has over 15 years of sales and marketing experience in telecommunications, technology, internet and managed services. Most recently, Ms. Harris was principal of Harris Consulting LLC and co-founder of Wambo Media, an SEO and social media internet start-up. Ms. Harris?s prior experience includes Marketing Director for Nextel Communications, Inc.?s North East region, a $ 1.8 billion profit center, and Nextel?s New York Tri-State Area, a $ 600 million profit center. Prior to Nextel, at SkyTel Communications, Inc., Ms. Harris was Director of Market Planning and Strategy for the reseller channel, and negotiated international joint ventures in Europe and Canada as Director of Business Development. She has prior experience in international economic consulting and was a U.S. Foreign Service Officer. Ms. Harris holds an AB from Princeton University cum laude, an MA from Stanford University, and an MBA from Harvard University.

Justin Kulesza, Director of Financial Operations, is a seasoned CPA and business professional with over ten years of experience in auditing, accounting and post-merger integration. Most recently as the Manager of Acquisition Integration for IHS, Inc., Justin coordinated the successful integration of $ 450 million in acquisitions covering 1300+ employees in 17 countries. As Senior Auditor with PricewaterhouseCoopers LLP, Justin managed audit teams on clients such as Storage Technology Corporation, Newmont Mining Corporation, Vail Resorts, Big O Tires, Inc., American Medical Response, Inc. and Plasmon PLC. Justin has a BSBA in Finance and a BSBA in Accounting from Boston University.

Aravind Natarajan, Chief Information Officer, joined TelStar in May of 2010 and is an accomplished information technology executive with over 15 years of demonstrated success in designing and executing key IT initiatives. Most recently as the CTO of Apex CoVantage, an IT services organization with over 2,500 employees, Aravind led several key strategic technical projects to completion. Aravind also served as the Director of Technology for Apex CoVantage where he managed over 3,000 human resources worldwide for an $ 80 million complex development project for one of the largest telecommunications providers in the United States. Aravind is an Oracle certified DBA and is fluent in a wide array of technologies. He holds a BE in Computer Engineering from the University of Bombay and an MS in Computer Science from the University of Maryland.

About TelStar Hosted

TelStar Hosted is ?Your Call Center in the Cloud!? It takes, ?people, process, and technology working in concert? to acquire, retain, and service customers in a virtual communications environment. TelStar Hosted delivers state-of-the-art call center solutions via the cloud so that our clients can focus on their core competencies to expand the value of their business, replace large capital expenditure with comfortable monthly operating costs, and enjoy a scalable infrastructure in a SAS70 secure environment that can be deployed upon demand. TelStar Hosted Services provides state-of-the-art Communications-as-a-Service (?CaaS?) via the cloud to companies with significant call center or contact center operations. Our innovative services and solutions are based on leading edge technologies from best-of-breed providers. Our services are scalable, stable and reliable, delivered competitively and proficiently by a highly professional team. For more information, please contact Meghan Harris, SVP and CMO, Telstar Hosted Services Inc., 571.252.3013 or visit http://www.TelStarHosted.com.

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Leesburg, VA — April 19, 2011

TelStar Hosted Services, Inc., a leading Hosted Contact Center service provider, is pleased to announce several updates to its corporate website at telstarhosted.com.

The TelStar Hosted site now offers an increasingly interactive experience. Visitors can download whitepapers and read case studies directly on the site. We have added additional information about our services, and glossary and FAQs pages. In addition, TelStar Hosted has added a corporate video viewable on the homepage, optimized through a streaming web server, providing fast loading times. Visitors interested in learning more about TelStar Hosted Services, Inc., seeing a product demonstration, or receiving a price quote can fill out a contact form at http://www.telstarhosted.com, or call 1.877.483.5782 to be connected to a sales representative.

?At TelStar Hosted Services, we are constantly striving to deliver the highest quality client service in hosted call center solutions,? said James P. Dunn, CEO. ?To this end, we are continuously evaluating new ways to further engage our clients and to provide prospective clients easier access to the latest information regarding our hosted contact center solutions. We commit to continually adding content to our site.?

Visit telstarhosted.com to view the new updates.

About TelStar Hosted

TelStar Hosted Services Inc., ?Your Call Center in the Cloud,? is a leading communications-as-a-service technology provider offering blended call center services, predictive dialer capabilities, and automated voice messaging via the cloud. We allow clients to trade capital expenditures for operating expenses, and stay focused on their core business. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center, our affordable, scalable, flexible, stable and reliable IT Services are delivered by our service-oriented, highly professional team.

Media Contact: For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.766.1965 x230 or visit http://www.telstarhosted.com.

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(PRWEB) November 04, 2011

TelStar Hosted Services, Inc., ?Your Call Center in the Cloud!? and the only multi-vendor provider of hosted call center services, worked with TMC on an article discussing how to leverage surveys for qualified sales lead generation, and TelStar Hosted CEO James P. Dunn will present a free webinar on Appraising Call Center Performance and Leveraging the Cloud, on Tuesday November 8, 2011 at 2:00 PM EST/ 11:00 AM PST. Register for the webinar on TMCnet.com or on TelStarHosted.com.

The article reviews five steps to a successful survey campaign, namely: Pick a target audience and overall objectives, develop survey questions to meet the target audience and objectives, deploy the survey to a prequalified audience, gather results, qualify, score and reach out to sales leads. Afterwards, you can use the measurement data to refine the survey and lead generation criteria. The Whitepaper is available at TMCnet.com or on TelStarHosted.com.

Meghan Harris, SVP and CMO and manager of the lead generation survey process, notes that ?it is important to have a targeted leads database like the one TMCnet offers for call center services, and a survey that will appeal to your audience and also deliver highly qualified leads. Once the survey has generated qualified warm sales leads, you need to assign these immediately, qualify them and either carry them through the sales process or identify where the lead is in the buying process and flag them for future follow up if necessary.? For future endeavors, Harris states they will ?narrow the questions in the survey to more accurately uncover companies with high purchase intent.?

In addition, TelStar Hosted worked with TMC?s Customer Interaction Solutions magazine and Vocalcom to present James P. Dunn, CEO, TelStar Hosted Services, Inc., conducting a free webinar on Appraising Call Center Performance and Leveraging the Cloud, on Tuesday November 8, 2011 at 2:00 PM EST/ 11:00 AM PST. James will provide call center managers with a methodology for conducting objective, pragmatic analyses of the operating and financial state of call center services, and an overview of how cloud-based call center services can help call center managers to improve the efficiency and effectiveness. Visit http://www.TelStarHosted.com for a synopsis and to register. Slides will also be available on the site after the presentation.

About TelStar Hosted Services, Inc.

TelStar Hosted Services Inc., ?Your Call Center in the Cloud,? is a leading hosted call center technology provider offering blended call center services, predictive dialer capabilities, and automated voice messaging. TelStar Hosted helps top companies to gain prominence by meeting their goals to acquire, service and retain customers. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center (updating to SSAE 16), our IT Services are delivered by our service-oriented, highly professional team. By offering Communication-as-a-Service (?CaaS?) via the cloud that is affordable, scalable, flexible, stable and reliable, TelStar Hosted saves clients? money and allows clients to focus on their core business.

For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.252.3013 or visit http://www.TelStarHosted.com.

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Find More Call Center Press Releases

Toronto, Canada (Vocus/PRWEB) February 08, 2011

North America?s leader in hosted call center solutions today launched Skype integration, allowing users of the Telax Hosted Call Center platform to route and manage incoming calls received from a Skype ID. The ACD channel expansion increases the social media management options available with the 3.0 contact center solution, which already integrates with a number of digital media channels such as email, chat, Facebook and Twitter.

Koray Parmaks, VP of Marketing for Telax, explained the importance of the integration: ?Contact centers are adopting new models for service delivery ? companies are looking to connect with their customers through new channels. Telax is a leader in the social media integration space.? Telax Hosted Call Center’s cloud-based model allows all new and existing users of the call center software to immediately benefit from the release of Skype integration, without incurring any additional cost.

Skype is a major player in global communications: in the first half of 2010, nearly 6.5 billion minutes of calls to landlines and cellphones were made using Skype alongside 88.4 billion minutes of Skype-to-Skype calls. ?Given the popularity and response we’ve received from other social media integration and the sheer size of Skype, this was a logical next move as we strive to give our customers the competitive advantage in this changing contact center space,? said Parmaks.

About Telax Hosted Call Center:

Telax Hosted Call Center is North America?s leader in hosted call center solutions. Based in Toronto, Canada, Telax has been providing cloud-based business solutions to prominent public and private sector organizations since 1999. The simplicity delivered by Telax services enables clients like Northrop Grumman, Johnson & Johnson, CI Investments, the Globalive Group of Companies, Health Canada and the GSA, to reduce costs and improve efficiency, so that they can do more with their most critical resource: people. For more information, visit http://www.telax.com. For the latest Telax news, visit http://www.telax.com/category/news.

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Toronto, ON — October 20, 2011

With increased pressure on Retailers to become Payment Card Industry (PCI) compliant, OrderDynamics announces the ability to deliver Level 1 PCI compliant solutions, the highest possible rating for eCommerce Service Providers. PCI-DSS is a multifaceted security standard that includes intensive merchant requirements for security management, policies, procedures, network architecture, software design and other critical protective measures centered on protecting credit card data.

This new core platform integration with Hosted PCI combines their powerful Payment Vault Tokenization technology with the OrderDynamics On-Demand eCommerce Platform. Retailers can now enjoy worry-free PCI compliance without compromising front-end flexibility, or backend integration options.

Through the utilization of Hosted PCI Tokenization, OrderDynamics merchants still benefit from critical features such as Re-ordering, Auto-Shipping, Credit Card Wallet, Call Center, Returns, and Order Management. OrderDynamics’ merchants will also benefit from 100% credit card breach indemnity as no sensitive card holder data ever enters the merchants environment.

OrderDynamics has also integrated the Hosted PCI Call Center IVR (Integrated Voice Response) system, removing the need for merchant call center staff from having to take credit card numbers over the phone, a necessity when running high volume eCommerce websites. With the Hosted PCI Call Center IVR enabled, shoppers are able to enter their credit card data into their telephone which returns a token to the call center agent who in turn enters the token into the OrderDynamics call center checkout page when processing telephone sales and service requests.

?By integrating Hosted PCI into our core platform payment stack and call center, OrderDynamics can deliver solutions that meet the highest level of PCI compliance without the traditional costs Retailers face? explains Michael Benadiba, CEO of OrderDynamics. ?In our experience, many merchants need all the help they can get in the area of PCI compliance and we believe this solution does just that? continues Benadiba.

?The seamlessness of the integration being offered with the OrderDynamics platform gives merchants a quick and easy way to achieve PCI compliance, no matter what level of processing requirements they?re held to? says Saurabh Soman, Co-Founder of Hosted PCI. ?This solution not only saves the merchant money through expediting the compliance process, but also significantly reduces merchant costs to maintain compliance each year? continues Soman.

OrderDynamics completed the integration as part of their Q2 platform release.

About Hosted PCI

Hosted PCI was founded in 2009 to deliver cloud-based PCI compliance to the enterprise. In March 2010 Hosted PCI launched its first service for e-commerce merchants: Hosted PCI Checkout Express Edition. This service allows e-commerce merchants, for the first time, to have full control of their checkout pages while maintaining 100% PCI DSS Compliance. The heart of the HPCI system is the Payment Vault Tokenization module. Each HostedPCI solution is completely integrated with the payment vault allowing tokens to be seamlessly used between e-commerce, order management, call center and CRM applications. Hosted PCI also launched the Call Center Edition which allows multi-channel merchants to completely protect their calls centers from credit card theft while creating a straight forward path true PCI DSS compliance for the call center.

About OrderDynamics Corporation:

OrderDynamics Corporation is a privately owned eCommerce platform service provider for high-growth B2C and B2B businesses. The success of OrderDynamics is highly attributed to its Software-as-a-Service (SaaS) eCommerce model and Dynamic Merchandising concepts which provide superior control and help drive revenue. The OrderDynamics solution caters to multi-channel retail, manufacturing, business-to-business, and complex online retail. OrderDynamics officially launched its On-Demand eCommerce Platform in 2006 after 2 years of research and development.

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Cedar Rapids, IA — March 24, 2004

The AdTrack Corporation, (http://www.adtrack.com) a provider of Customer Acquisition Management solutions, announced today its E-mail Services Package. The new service is designed to automate and speed processes involved in building prospect interest. The package includes e-mail nurturing, e-mail follow-up, and e-mail fulfillment. E-mail nurturing is intended to build the interest of prospects until they are sales ready leads. E-mail follow-up gathers profiling information for raw inquiries so that the lead can be properly addressed as either sales ready or a prospect for nurturing. E-mail fulfillment supports regular fulfillment activities by allowing a faster response to each inquiry.

AdTrack is a provider of Customer Acquisition Management solutions, a total solution encompassing: comprehensive prospect data capture, qualification and ranking, distribution, sales force automation, fulfillment, and instant reporting for sales and marketing.

?Not every inquirer is ready to buy immediately,? said Justin Saylor, Marketing Director of AdTrack. ?The E-mail Services Package is designed to move our clients? prospects along in the buying cycle rapidly in a very cost effective manner.?

AdTrack, an innovator in Customer Acquisition Management, addresses the disparate needs of sales and marketing professionals by combining the tools required for marketing’s lead management needs (SmartLead) and sales? contact management needs (Opportunity Manager). This approach maintains the integrity of original inquirer data, whether it comes from trade shows, events, advertising, or other promotions, for analyzing return on marketing dollars, and also provides all the sales information necessary to turn the lead into a customer.

AdTrack offers a comprehensive set of customer acquisition management solutions, including hosted applications and integrated professional services:

·Lead Management

·Accurate measurement of return for client advertising

·Sales Force Automation and sales forecasting

·Sales and Marketing data mining and reporting

·Initial lead capture from all sources

·Prospect qualification, screening and distribution

·Print-on-demand services and fulfillment

·Inbound/Outbound Call Center

AdTrack’s hosted applications and integrated services provide end-to-end solutions in acquiring customers more efficiently and effectively. Established in 1981, the company is the founder of Customer Acquisition Management.

Headquartered in Cedar Rapids, Iowa, the firm employs 70 people and has an international presence with offices in Los Angeles, Kansas City, and an affiliated European network headquartered in London.

SmartLead is a registered trademark of AdTrack Corporation in the United States.

Contact: Stephanie L. King

(800) 735-3237 ext. 1757

SLK@adtrack.com

More Outbound Call Center Press Releases

Pompano, FL — January 23, 2009

Promero, a member of the Oracle Partner Network, announced today a new low cost hosted software as a service [SAAS] predictive dialer and call center software package focused directly at the small to medium size call center client. The package includes rapid setup and training, minimal start up and low monthly recurring costs.

“Companies with annualized revenue under $ 100M and less than 200 agents are the majority of typical customers that we encounter seeking hosted predictive dialer and call center software solutions,” stated Gregg Troyanowski, president of Promero. “We believe that Promero’s turn-key hosted solution utilizing Oracle’s Contact Center Anywhere software is representative of the highly desired magic quadrant solution offering the best in class features and low operational costs.”

Contact Center Anywhere v8 features include Multi-Channel ACD Built-In Softswitch (SIP IP PBX) and TDM Switching Provides skills-based routing and a universal queue for phone calls, e-mails, faxes, voicemails, voice-over-Web calls, callbacks to route customers in virtual queue, chat and Web-collaboration sessions. Contact Center Anywhere replaces or co-exists with existing PBX Inbound/outbound cross-media blending, integrated outbound predictive/preview dialing IVR. Chat includes Web collaboration/form sharing, push technology and suggested response. E-mail Management includes automated e-mail management and e-mail routing with suggested responses.

Other features include

Built-in voice recording, supervision and agent-coaching capabilities, voicemail, fax, and unified messaging
Screen pops – integrated in pre-built agent User Interface or as separate screen
Blended agent for both inbound and outbound communications
Standard pre-built reports and report customization capabilities Integrated and pre-built real-time dashboards Soft wallboard and hard wallboard support
Multi-tenancy and in-tenant partitioning Dynamic customer satisfaction capabilities that enable customers to rate agent skills and dynamically change ACD routing by changing agent skill-ratings in real-time based on a user-defined sample size
Browser-based and Eclipse-based user interfaces (the latter enables easy user-specific User Interface customization that is Web-based and consistent regardless of which PC is used) Web services to embed functionality into third party applications
Standardized delivery of call information to thick and thin-client CRM applications
VOIP and SIP enabled
Real-Time, Web-based provisioning, moves/adds/changes and configuration changes.

Contact Center Anywhere has won 49 industry awards from such sources as Frost & Sullivan, Call Center Magazine, Internet Telephony Magazine, Customer Interaction Solutions Magazine, Communications Convergence Magazine, ICCM, TMC Labs, and others.

About Oracle:

Oracle (NASDAQ: ORCL) is the world’s largest enterprise software company. For more information about Oracle, please visit website at http://www.oracle.com. Oracle Partner Network is a global business network of 16000 companies who deliver innovative software solutions based on Oracle software. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle’s position as the world’s largest enterprise software company. Visit http://www.oraclepartnernetwork.oracle.com

About Promero, Inc.:

Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Visit Promero’s website at http://www.promero.com. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.

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