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Telstar Hosted Services Inc., a Leading Provider of Hosted Contact Center Services, Announces New Additions to the Executive Management Team

Leesburg, VA (Vocus/PRWEB) January 20, 2011

TelStar Hosted Services, Inc. is ?Your Call Center in the Cloud!,? a leading Communications-as-a-Service technology provider offering blended call center services, predictive dialer capabilities, and automated messaging via the cloud, is pleased to add seasoned marketing, finance and information technology executives to its leadership team.

?We are very pleased at the caliber of the management team we have been able to attract, and look forward to their contribution to our future growth and development,? remarked James P. Dunn, CEO, TelStar Hosted Services, Inc.

Meghan Harris, Senior Vice President and Chief Marketing Officer, has over 15 years of sales and marketing experience in telecommunications, technology, internet and managed services. Most recently, Ms. Harris was principal of Harris Consulting LLC and co-founder of Wambo Media, an SEO and social media internet start-up. Ms. Harris?s prior experience includes Marketing Director for Nextel Communications, Inc.?s North East region, a $ 1.8 billion profit center, and Nextel?s New York Tri-State Area, a $ 600 million profit center. Prior to Nextel, at SkyTel Communications, Inc., Ms. Harris was Director of Market Planning and Strategy for the reseller channel, and negotiated international joint ventures in Europe and Canada as Director of Business Development. She has prior experience in international economic consulting and was a U.S. Foreign Service Officer. Ms. Harris holds an AB from Princeton University cum laude, an MA from Stanford University, and an MBA from Harvard University.

Justin Kulesza, Director of Financial Operations, is a seasoned CPA and business professional with over ten years of experience in auditing, accounting and post-merger integration. Most recently as the Manager of Acquisition Integration for IHS, Inc., Justin coordinated the successful integration of $ 450 million in acquisitions covering 1300+ employees in 17 countries. As Senior Auditor with PricewaterhouseCoopers LLP, Justin managed audit teams on clients such as Storage Technology Corporation, Newmont Mining Corporation, Vail Resorts, Big O Tires, Inc., American Medical Response, Inc. and Plasmon PLC. Justin has a BSBA in Finance and a BSBA in Accounting from Boston University.

Aravind Natarajan, Chief Information Officer, joined TelStar in May of 2010 and is an accomplished information technology executive with over 15 years of demonstrated success in designing and executing key IT initiatives. Most recently as the CTO of Apex CoVantage, an IT services organization with over 2,500 employees, Aravind led several key strategic technical projects to completion. Aravind also served as the Director of Technology for Apex CoVantage where he managed over 3,000 human resources worldwide for an $ 80 million complex development project for one of the largest telecommunications providers in the United States. Aravind is an Oracle certified DBA and is fluent in a wide array of technologies. He holds a BE in Computer Engineering from the University of Bombay and an MS in Computer Science from the University of Maryland.

About TelStar Hosted

TelStar Hosted is ?Your Call Center in the Cloud!? It takes, ?people, process, and technology working in concert? to acquire, retain, and service customers in a virtual communications environment. TelStar Hosted delivers state-of-the-art call center solutions via the cloud so that our clients can focus on their core competencies to expand the value of their business, replace large capital expenditure with comfortable monthly operating costs, and enjoy a scalable infrastructure in a SAS70 secure environment that can be deployed upon demand. TelStar Hosted Services provides state-of-the-art Communications-as-a-Service (?CaaS?) via the cloud to companies with significant call center or contact center operations. Our innovative services and solutions are based on leading edge technologies from best-of-breed providers. Our services are scalable, stable and reliable, delivered competitively and proficiently by a highly professional team. For more information, please contact Meghan Harris, SVP and CMO, Telstar Hosted Services Inc., 571.252.3013 or visit http://www.TelStarHosted.com.

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Users of IMS Voyager Hotel & Tour Reservation Software Can Now Dramatically Expand Their Business by Allowing Sales Agents to Make Bookings Directly on a Clients Behalf

Montreal, Canada — April 4, 2005

Internet Merchandising Systems Inc. announced today, two new features are available as standard on all new releases of their IMS Voyager Hotel & Tour Reservation Software System.

The first is the ?Sales Agent? (Call Center) Desk module that allows the website owner to utilize internal sales agents or inbound/outbound Call Center Agents to book or make reservations on behalf of a client. The Sales Agent can create a new customer or third party profile or use a clients existing customer profile from the IMS Voyager Reservation Software database.

This allows sales agents to take orders by telephone, fax or email and enter them directly into IMS Voyager via their browser to create room reservations or book tours using the clients profile selected from the client list.

IMS Voyager already has another powerful feature that allows owners to create Reseller (Travel Agent) groups and assign them differing or unique commission rates. (There is no limit to the number of Reseller groups they can create.)

As such, you are able to create unique commission groups to assign your Agents. Each commission group can have its own commission structure. This enables you to reward ?high performers?, ?managers and executives?, or even create ?special terms bonus? agents.

IMS Voyager Hotel & Tour Reservation Software can dramatically expand the use of outside companies and agencies and/or agents, including travel agents and third party resellers to book an owner?s reservation products and services.

This dynamic and powerful module includes commissions, discounts and tracking by outside sales agency and/or individual agents within agencies.

The second new feature is the integrated ?Guest Access Module? that allows a guest to login to Voyager Hotel or Tour reservation Software and cancel a booking they have made, allowing them to make reservations on new dates, etc. Access to Voyager is gained via a login link using their original and unique username and password that was used at their time of booking.

The booking is removed from the reservations database and written to the cancelled reservations database. The rooms will then be returned to Voyagers room or tour availability database. The administrator, property owner/tour operator and guest will receive an email stating that the reservation has been cancelled.

IMS Voyager Hotel & Tour Reservation Software is designed for hotels & tour companies of all sizes, allowing hotels & tour companies to manage directly their online bookings and rates distribution to all market segments including Internet users, travel agents and corporate clients.

It also provides instant confirmation of reservations made through their website, and will notify the Reservation Department though automatically generated e-mail messages.

The software includes many other standard features and capabilities to promote and grab attention such as: travel agent booking, corporate booking and wholesaler booking.

For web promotion the software also includes as standard an integrated newsletter & email engine, automated affiliate program, a full ecommerce gift shop capability, P2P (Product to Product) up-sell display linking and merchandising plus a powerful coupon discount module.

Pricing and Availability

The full software package for individual hotels, property or tour websites is available from only $ 595.00 US fully installed and includes training. Current owners may upgrade for a small fee.

Internet Merchandising Systems Inc. (http://www.imscart.com) was founded on a commitment to develop innovative products and services to meet the needs of their hotel and tour partners in improving profitability and productivity and the IMS Voyager Hotel & Tour Reservation Software System helps companies build connected enterprises to capture more market share, communicate effectively and operate competitively.

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Stress da call center

Ecco i veri effetti collaterali del lavoro da call center..

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Interaction Web Portal

Manage security, monitor and record calls, run reports, and view statistics with the Interaction Web Portal on CIC 4.0! Learn More: www.inin.com
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Management Communication Services Launches Successful Sales Campaigns Using Cloud Based Contact Center Service from 3CLogic

Rockville, MD — March 1, 2011

3CLogic, provider of cloud based contact center service, announced today that MCS (Management Communication Services, Inc.), a top solution provider for large corporations and small to medium businesses across the U.S., has launched successful sales campaigns using 3CLogic contact center service, enhancing its sales growth.

Management Communication Services, Inc. is a reliable provider of management solution services to businesses and corporations all across the U.S. With over 14 years of professional services provided to companies nationwide, MCS delivers quality services at reduced cost.

MCS is experiencing increased sales from campaigns that are running on 3CLogic. With features such as Intelligent Dial Plan (IDP), MCS has increased the number of customer contacts per hour making their sales agents more productive. MCS benefits from 3CLogic?s on demand call center capabilities with predictive dialing and agent interactions to efficiently and easily connect with their customers. Using 3CLogic?s contact center software helps MCS enhance its marketing efforts and gain lasting relationships with customers. Secure customer interaction is easily ensured with 3CLogic?s secure and highly accessible platform running on Amazon Web Services (AWS).

?To ensure our clients have the best systems management solutions to achieve their business objectives, we partner with the best of breed companies to interact with our customers,? said Gene Beckman, president of Management Communication Services, Inc. ?3CLogic?s contact center service deployed on Amazon Web Services (AWS) provides us with customer interaction tools that are scalable, secure, and highly available. We are able to reach 53% more customers than before.?

Raj Sharma, president and CEO of 3Clogic said, ?The fact that MCS is leveraging 3CLogic?s cloud based contact center services to enhance customer interaction goes to show how businesses of all sizes can utilize cloud based contact center services. You just can?t ignore the economics of cloud based contact centers anymore. The business case for cloud based contact center services is just too compelling.?

3CLogic?s Inbound Call Center and Predictive Dialer features, combined with their cloud technologies helps companies of all sizes as well as across all industries increase service quality while reducing operating costs. 3CLogic connects businesses with their customers with high quality multi-channel services such as voice, e-mail and Texting all at a reasonable price.

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Fasülye’ye her ay?n sonunda Call Center!

Her yöne 1000 dakika konu?ma imkan? sunan Avea Süper Kamu Tarife. Fasülye’ye ise her ay sonu Call Center!
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data_center_lahore.VOB

In today’s rapidly changing business environment the reliance on automated processes, and IT systems that underpin them, has grown. Systems must not only be available around-the-clock, but must offer protection and security for both customers’ information and the company’s data. However, few companies have the resources or desire to handle every aspect of their e-business infrastructure in-house. Increasingly, companies are turning to PTCL for the resources and skills they need to achieve a reliable, responsive and resilient infrastructure to suit their needs. Data Center Sites: Karachi Lahore Services: Infrastructure Hosting (Caging, Co-Location) Application Hosting (To Host Customer applications on Unified PTCL Infrastructure) On Demand Services (DR Solution , Backup Solution, Storage on Demand, Processing on Demand, HA through PTCL infrastructure) Hosted Business Solution (Email & Collaboration , Unified Communications, Video Conferencing, SaaS (Software as a Service), CRMs, ERP) Features: 99.999 % Uptime Every component is TIA 942 compliant Quarterly Technical Audits Round the clock support Gigabit Ethernet on demand basis 3+ Tier Storage Architecture Please contact for any further query at datacenters@ptcl.net

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TE Connectivity Expands VPX Line With VITA 67 RF Modules

(PRWEB) November 07, 2011

New VITA 67 RF modules from TE Connectivity enhance the ability to add RF capabilities in VITA 46 VPX board-to-board connections. The modules, available with four or eight positions, accept SMPM coaxial contacts available for a wide range of flexible and semi-rigid cable on the daughtercard and preloaded board-mount SMPM contacts on the backplane. The modular design allows application-specific configurations with high contact counts in VPX systems. The RF modules are compatible with VITA 65 OpenVPX specification, which defines standard profiles for various configurations at the chassis, backplane, slot, and module levels.

Designed for high-reliability, high-density aerospace and defense applications, VITA 67 modules meet the vibration, environmental, and corrosion resistance requirements of VITA 47. The modules provide a convenient and standardized microwave interface to meet the needs of C4ISR applications such as ground base stations and communication systems, land and sea anti-ballistic signal processing, avionics and ground-based radar systems, and electronic countermeasures.

Contacts are on a 0.240-inch centerline to maintain high channel-to-channel isolation, while jacks are float-mounted to maintain a positive RF ground. The modules offer a contact float of 0.079 inch, radial misalignment of ?0.010 inch, and a contact antistubbing feature to allow reliable blindmating.

VITA 67 modules are part of the growing family of VPX modules from TE, including VITA 46 MULTIGIG RT2 connectors, VITA 62 power modules, and VITA 66 optical modules. The RF modules can also be used with other emerging high-speed connector systems such as the Fortis Zd system for next-generation VITA 72 applications.

For more information on TE’s VITA 67 RF modules, contact the Product Information Center at 1-800-522-6752. Follow us on Twitter for all the latest product news @TEConnectivity, and on Facebook, TEConnectivity.

Fortis Zd, MULTIGIG, TE Connectivity and the TE connectivity (logo) are trademarks of the TE Connectivity Ltd. family of companies.

About TE Connectivity

TE Connectivity is a global, $ 14 billion company that designs and manufactures approximately 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 100,000 employees partner with customers in virtually every industry?from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks?enabling smarter, faster, better technologies to connect products to possibilities. More information on TE Connectivity can be found at http://www.te.com.

Tyco Electronics is now TE Connectivity.

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Concierge Communications Earns inContact Presidents Club Award

Tempe, AZ — January 17, 2011

Concierge Communications, a Tempe-based communications and technology broker, today announced that it has received the 2010 Partner Presidents Club Award from inContact. Concierge has partnered with the call center software solution company since 2004 when it was known as UCN.

As a reward for meeting and exceeding revenue expectations, inContact sent its top producing partners, which included Concierge Communications, to San Diego, California. The guests received airfare, a four-night stay in the luxurious Hotel Del Coronado and the choice of a golf or spa event.

?Our partnership with inContact has been very rewarding,? said Perry Chrisler, President of Concierge Communications. ?We?ve had great experiences working with their team and we look forward to many more years of business with them.?

About Concierge Communications

Concierge is a no-cost, national consulting, business communications and technology solutions broker, representing over 40 different business communications providers. Concierge offers a single source for a variety of business technology needs. For more information, visit http://www.conciergecom.com or call 888.353.9900.

Media Contact:

Elyssa Dull

Concierge Communications

Phone: 888.353.9900

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