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Champneys Digital Signage demo created by Symon Dacon graphics team

Wimbledon Digital Signage demo created by Symon Dacon graphics team
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Gurgaon, Haryana, India — June 24, 2008

Drishti-Soft Solutions announced today that Technology Marketing Corporation’s (TMC) Customer Interaction Solutions magazine (http://www.cismag.com) has named DACX? Ameyo as a recipient of a 2008 IP Contact Center Technology Pioneer Award. Customer Interaction Solutions has been the leading publication in CRM, call center and teleservices industries since 1982.

“At Drishti, we are working towards bringing a jaw-dropping price-performance proposition to contact centers and enterprise who need feature-rich and flexible IP-based technology infrastructure. Drishti offerings are aimed at becoming the de facto communication technology for contact centers and enterprises in rapidly-emerging countries,” said Ankur Sharma, Marketing Manager at Drishti. “Our solutions not only solve our customer’s most ubiquitous problems, but also give them the ability to implement their innovative ideas in practice with an adaptable, flexible technology platform. TMCNet’s award recognizes Drishti’s efforts of creating and delivering world class communications solutions to enterprises.”

DACX Ameyo? has been created with the philosophy of empowering Contact Centers and Enterprises in the rapidly emerging countries to respond to their ever-changing business needs, while providing the ultimate experience to their esteemed customers. As Contact Centers and Enterprises evolve, organizations often need to go back to the drawing board when new process requirements emerge. With DACX Ameyo?, the migration effort will be seamless, and development, implementation and support costs shall be considerably mitigated. DACX Ameyo? can be modeled according to the new requirements with its SOA and MDA based architecture – enabling rapid development of new capabilities and features in record time, and easy scalability with minimal investments.

“The comprehensive communications suite has been designed with a view to offer need-based business packages as per specific requirements of enterprises with processes and business models across different verticals. This approach empowers Contact Centers and Enterprises to extract the most from their technology while keeping their technology costs manageable,” said Sachin Bhatia, co-founder and VP, Business Development at Drishti. “For instance, a voice only Call Center can go for a specific package, whereas a multi-media, distributed Contact Center can go for another. Both have an option of availing additional capabilities as their business demands evolve.”

DACX Ameyo? ensures business availability for Contact Centers and Enterprises so that businesses are always accessible to their ecosystem comprising of customers, partners, vendors and departmental units. It is already powering communications for the world’s largest jewellery network, and one of India’s leading research and advisory-based stock broking house. Additionally, it is catering to the communication requirements of many contact centers in India, and other emerging countries.

The 2008 IP Contact Center Technology Pioneer Award recognizes companies that have created a groundbreaking, successful IP contact center product or service.

“Drishti-Soft Solutions has proven to our editorial team at Customer Interaction Solutions that DACX? Ameyo? is a groundbreaking IP contact center technology. DACX? Ameyo? has been designed with the needs of the contact center market in mind and the potential of IP behind it and deserves this significant honor,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “With technology as the key to the success of any call center, it is my pleasure to recognize Drishti-Soft Solutions for bringing advanced, pioneering technologies to market while providing high quality and superior applications.”

The IP Contact Center Technology Pioneer Award winners will be highlighted in the July, 2008 issue of Customer Interaction Solutions magazine.

About Drishti-Soft Solutions Pvt. Ltd.:

Drishti is a leading provider of Contact Center Software and Enterprise Communications Suite. Drishti offers Communications Technologies that empowers enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service).

With its comprehensive and adaptive communications solutions, Drishti powers customer service, telemarketing & sales, collections, financial advisory, and many such processes across various verticals such as Telecom, Technology, Financial Services, Outsourcing and Travel & Hospitality. Please visit http://www.drishti-soft.com for more information.

About Customer Interaction Solutions:

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.cismag.com.

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This explains the method of diagnosis of the system
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www.welive2care.com Want to keep the sales pipeline filled up? Watch the video and learn the best ways to outsource and how to take advantage of the great benefits of outsourcing telemarketing services, inbound call center, and outbound call center.
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Melville, NY — December 7, 2010

CosmoCom, the global leader in Contact Center Consolidation 2.0, today announced that PharmMD has chosen CosmoCom?s industry leading, virtual contact center technology to advance their Medication Therapy Management (MTM) Services to improve patient outcomes and lower healthcare costs.

?Unintentional medication misuse is a major healthcare issue that jeopardizes patient safety and is costly to consumers and healthcare providers alike,? says Bo Bartholomew, CEO of PharmMD. ?We are always looking for ways to better improve the services that we offer our clients, and through our partnership with CosmoCom, we are doing just that.?

PharmMD connects patients with pharmacists across the country in order to educate and help patients understand their prescriptions. PharmMD?s vendor research, backed up by referrals from other healthcare leaders, led PharmMD to select CosmoCom?s CosmoCall Universe? contact center software.

CosmoCom?s state-of-the-art predictive dialer enables engagement mangers at PharmMD?s corporate office to proactively reach out to patients to schedule consulting sessions with pharmacists. The CosmoDesk web agent solves the problem of pharmacists being geographically dispersed across the country, by enabling them to use a browser-based softphone and Voice over IP (VoIP). Simply by using their PC at home with a headset attached, pharmacists can consult with patients as their schedule allows.

?There is no difference if our users are in the office or at their home anywhere in the country,? says Bartholomew. ?CosmoCom?s technology facilitates a virtual workforce of very professional talent we could not have otherwise reached.?

Bill Frazier, Regional Sales Director for CosmoCom, explains, ?All pharmacist interactions are reported upon and recorded for compliance. Each user can see the status or ?presence? of all other users on the system or chat with managers if they need assistance. CosmoCall Universe allows a highly extended workforce to operate as if they were in the same room.?

?PharmMD is another great example of redefining the use of contact center technology to improve healthcare and the lives of patients,? shares Ari Sonesh, CosmoCom CEO.

About CosmoCom

CosmoCom? provides a unified, all-IP contact center suite that enables businesses to quickly, easily and economically fulfill the most complex customer interaction management requirements of today – and tomorrow. CosmoCom’s Consolidation 2.0 strategy unites all customer contact functions, locations, and personnel ? including outsourcers and home agents ? on a single unified customer communications platform that is Virtual by Design?. Organizations can obtain the full benefits of Consolidation 2.0 by deploying CosmoCom’s unified contact center technology in-house, or via a service provider offering hosted contact center services. CosmoCom customers include Fortune-class enterprises around the globe, including many of the world’s largest service providers. With its reputation for servicing sophisticated, mission-critical applications, CosmoCom is the most selected provider of cloud-based contact center platforms to top-tier telcos worldwide. For more information, please visit http://www.cosmocom.com.

About PharmMD

PharmMD is the quality leader in Medication Therapy Management Solutions. Based in Brentwood, Tenn., PharmMD works with employers and health plans to prevent medication related health problems through the application of the best pharmacist and physician knowledge using their proprietary MTM software. Founded in 2006, PharmMD improves coordination and communication among physicians, pharmacists, payers and patients by analyzing pharmacy and medical claims information and clinical decision making. Because PharmMD focuses exclusively on MTM, the company is able to analyze both aggregate and patient-specific data to identify trends and conflicts to positively impact patient health and contain costs. More information at http://www.pharmmd.com

All product and company names herein may be trademarks of their registered owners.

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Spanlink Communications is an advanced Unified Communications and Contact Center partner for Cisco Systems. A key aspect of our approach to business is our LifeSpan approach. We work closely with our customer through various phases of their project to assure we have the right solution for them.
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— March 4, 2005

Training in US Accounting and US Taxation Get trained from Bridge21 Inc the largest trainers in QuickBooks in America now in India with Cosmic Technologies an ISO 9001 2000 certified BPO Company. First batch starts from 20th March 2005. Assistance will be provided in Job placement. Visit http://www.qbnetworks.net http://www.cosmictechnologies.biz

About the company:

Cosmic Internet Technologies Solutions Pvt. Ltd. is an ISO 9001:2000 certified BPO company based in Bangalore, India focusing mainly on providing IT & ITES Solutions in the areas of Financial Accounting, US Taxation, Book keeping, HR Payroll Processing, Data Entry, Web Development and range of related IT & ITES services to our clients by leveraging process, domain and people management expertise.

Services we offer:

Financial Accounting:

Cosmic offers the following complete and end-to-end range of services in Financial Accounting And Bookkeeping.

Business process Mapping, Migrating from Legacy Accounting / any Accounting system to US Accounting software and Taxation software like QuickBooks, Peachtree Accounting System, Creative Solutions, Ultra Tax, Turbo Tax, Lacerte Tax and Pro series Tax software’s. Backlog clearance and updating all accounts.

Tax Compliance????

I. US Tax:

a) Individual Taxation -(1040)

Software: Ultra Tax, Turbo Tax, Pro-series, Lacerte Tax Etc. The process of US Individual Tax return preparation starts with analyzing and preparation of US tax returns. The source documents is then analyzed by the professionals. Preparation of 1040 return will be done by our professionals and will be completed by using relevant Tax software. Once the returns are completed professionals will start self assuring the work based on the Self-assure check list provided to them. Print preview of the return. Communication to the CPAs.

II. APEC Tax:

In the modern business environment, high quality tax advice and planning can give your business a distinct competitive advantage

Cosmic provides a full range of Indonesian Tax Services which is designed to help our clients to apply the best and most cost-effective business solutions. We are committed to delivering this on a global basis and surpassing even your highest expectations.

a)Indonesia Tax:

Personal Tax Consulting.

Personal Tax Compliance.

Calculation of monthly tax payments.

Year end tax status report for all expatriate employees.

Review of the monthly tax deductions at year end for any tax shortfall.

Tax advisory.

b) Malaysia Tax:

Business Tax Services

Corporate and Business Tax Consulting.

Corporate and Business Tax Compliance.

Personal Taxation Services

Personal Tax Consulting.

Personal Tax Compliance.

Specialist Taxation Services

Tax Audits.

Investigations.

c) Singapore Tax:

Business Tax Services

Corporate and Business Tax Consulting.

Corporate and Business Tax Compliance.

Personal Taxation Services

Personal Tax Consulting.

Personal Tax Compliance.

Specialist Taxation Services

Tax Audits.

Investigations.

Web Development:????

Cosmic also provides web development Solutions for company implementing web-projects of any complexity. We develop unique web solutions to improve performance and have competitive advantage of companies by enabling web technologies for their businesses.

In Cosmic, we use advanced technologies for secure and reliable web development. Our projects feature with performance, great look and feel, documentation and support. Cosmic’s development expertise is a mark of quality, competent and rapid execution of web projects – from small simple web sites to complex web solutions.

Cosmic team is built of art directors, graphic artists, web designers, copywriters, database experts and programmers who have creative talent, knowledge, experience and technical resources to complete any web design or development challenges your organization may have.

If you need customer-focused Web development, graphic design, multimedia, or programming professionals, contact us for a free initial consultation, and a proposal for your consideration.

Inbound Call Center Service:????

Cosmic can provide in-depth customer service support 24 hours per day. we offer flexible resources and operational process implementation to clients

Order taking

Insurance care services

Credit card orders

Database Management.

Outbound Call Center Service

We have an effective list of service offering specializing in Outbound solutions including:

Sales

Up selling/Cross selling

Appointment Setting Mail Follow Up

Service & Market research

Save time & money

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Rockville, MD — July 24, 2008

3CLogic, the leader in deploying Contact Center SaaS announced today that KCG Call Centers has launched multiple outbound campaigns using the ?Belyx service. Without adding any new hardware or software and without disrupting their current operations, KCG Call Centers launched multiple campaigns using the ?Belyx service in record time.

“We needed a quick, easy-to-use, easy-to-manage call center system to support operations for multiple outbound campaigns. We turned to 3CLogic for software features, leads management, and analytics to get our campaigns operational in a matter of days,” said Kathy Kavanaugh, VP Operations of KCG Call Centers. “Using the ?Belyx service from 3CLogic enabled us to execute several campaigns that produced win backs and generated revenue. And we instantly measured agent performance using ?Belyx’s dashboard.”

?Belyx, The VoIP Call Center Platform? from 3CLogic is a complete customer interaction solution for businesses, associations, educational institutions, and government agencies. This dynamic, online software provides the tools necessary to bring up a state of the art contact center in a matter of days.

“?Belyx leverages 3CLogic’s Telephony Application Grid technology (TAG) to bring unprecedented flexibility and service velocity to call centers such as KCG. We are very excited to work with the KCG team. They truly understand the value of using contact center SaaS, and we are delighted that they are leveraging the power of TAG to drive their business goals,” stated Raj Sharma, President and CEO of 3CLogic.

?Belyx, The VoIP Call Center Platform?, enables companies to build a comprehensive, feature-rich contact center without any hardware, software, or upfront capital expenditures. ?Belyx allows for easy set-up and administration at single-site or distributed, multi-site centers including home workers. Built from the ground up with VoIP, any business with a PC and a broadband connection can access an affordable suite of outbound campaign applications.

About 3CLogic, Inc.

3CLogic Inc., a privately held corporation based in Rockville, Maryland, is the provider of ?Belyx, the first VoIP Call Center platform based on Telephony Applications Grid (TAG). Based on TAG, ?Belyx achieves major performance gains over traditional client-server approaches. ?Belyx provides power, auto and predictive dialing that is completely software-based, includes outbound IVR, and runs over the Internet. Integrated with comprehensive performance tools, ?Belyx lets subscribers analyze campaign and agent performance for greater efficiency gains and business productivity. A simple user interface makes adoption easy by agents and administrators alike. As a Software-as-a-Service (SaaS) provider, 3CLogic delivers solutions over the Internet using a secure, scalable application and system architecture, which allows our customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt our on-demand software. For more information about 3CLogic please visit http://www.3CLogic.com or call 240-454-6347.

About KCG Call Centers

KCG Call Centers is based in Pennington Gap, VA and provides outbound telemarketing as well as inbound customer support services to a wide range of clients. For more information, please visit: http://www.kcgcallcenters.com or call +1 888-305-9144.

Contact:

Aditya Bhatnagar, Director of Product Management and Marketing

3CLogic, Inc.

240-454-6347

http://www.3clogic.com

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Leesburg, VA — January 11, 2011

Square 1 Bank is pleased to announce the extension of a one million dollar debt facility to TelStar Hosted Services Inc., a premier provider of state-of-the-art, VOIP-based hosted contact center services delivered in the cloud.

TelStar?s industry proven contact management solutions are innovative and based on leading edge technologies, and have been used by Small and Medium Businesses (SMBs) and enterprises for over 10 years. TelStar?s solution offers more features and functionality than its hosted counterparts, including intelligent predictive dialing, true blended call center services, and automated messaging service. TelStar?s hosted solution is highly cost effective, allowing clients to minimize capital expenditure and use at-home agents; scalable, stable and reliable with restoral capabilities; and delivered competitively and proficiently by a highly professional team. In addition, TelStar provides personalized training, high quality, in-house customer support, and is housed in a world class, SAS70 compliant, secure facility.

?We?re impressed with TelStar?s progressive business model and we?re pleased to help grow a business that shares the visionary, creative approach valued by Square 1,? stated Alan Spurgin, Square 1 Bank Executive Vice President.

?Square 1 Bank has been proactive at identifying and supporting innovative small businesses, and we?re proud to be included as one of their clients. We?re so pleased to have Square1 Bank supporting our growth and working capital needs, and look forward to a lasting relationship as we continue to grow,? said James P. Dunn, CEO, TelStar Hosted Services Inc.

About Square 1 Bank

Square 1 Bank is a full service commercial bank dedicated exclusively to serving the financial needs of the venture capital community and entrepreneurs in all stages of growth and expansion. Square 1’s expertise, focus and strong capital base provide solid support for its clients’ needs. The bank offers tailored products and solutions aided by the latest in technological innovations. To serve its relationships, Square 1 has offices coast to coast in Austin, Boston, Boulder, Durham, McLean, New York, San Diego, Santa Monica, Seattle, and Silicon Valley. For more information, please contact Kristin Beyer, Marketing and Communications Officer, KBeyer(at)square1bank(dot)com, 919.314.3126 or visit square1bank.com.

About TelStar Hosted

TelStar Hosted Services Inc., ?Your Call Center in the Cloud,? is a leading communications-as-a-service technology provider offering blended call center services, predictive dialer capabilities, and automated messaging via the cloud. Our offerings, housed in a world-class, SAS70 compliant, secure data center, allow clients to avoid large capital expenditures and benefit from competitive long distance rates. Our feature rich, sophisticated call center services are deployed quickly and affordably across a distributed environment. We are service based culture with a highly motivated and skilled organization. For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.766.1965 or visit TelStarHosted.com.

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Many thanks to all the Exhibitors and Sponsors for BAHA 2010 Digital signage and photography sponsored by Symon Dacon
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Wake Forest, NC — November 08, 2011

WCPE Community and Arts Liaison Tara Lynn announces the November edition of the WCPE Local Arts Series in collaboration with Quail Ridge Books and Music. Presented this month is a Chamber Choir from the North Carolina Master Chorale and the Master Chorale’s Music Director Alfred E. Sturgis. They will examine sections of Handel’s Messiah and demonstrate Baroque style performance practice. One lucky guest will win tickets to Handel?s Messiah Sunday, November 27, 2011 at 3 p.m., Meymandi Concert Hall, Progress Energy Center in Raleigh, NC. The free event at Quail Ridge Books and Music, 3522 Wade Avenue, Raleigh, NC will be Monday, November 14, 2011, 7:30 p.m.

“We look forward to exploring the wonderful drama and story telling that is built into this music,? offers Sturgis. ?A light, clean and rhythmically unified approach to Handel’s vibrant counterpoint can really help bring this music to life in a new way for the listener.”

Alfred E. Sturgis was appointed Music Director of the North Carolina Master Chorale in 1993. Under his skilled artistic leadership the NC Master Chorale has made several appearances at state and regional conferences of the American Choral Director?s Association, recorded three Christmas CDs as well as a broadcast for UNC-TV and been involved in numerous successful collaborations with The Carolina Ballet and The North Carolina Symphony. In addition to his work with the Chorale, Sturgis serves as Music Director of The Carolina Ballet, Tar River Orchestra and Appalachian Institution.

The mission of the North Carolina Master Chorale is to present exceptional performances of choral music, promote the choral art and enrich the cultural lives of singers, audiences, artistic communities and the community at large.

“WCPE appreciates the opportunity to connect music lovers and performers through our partnership with the staff at Quail Ridge Books and Music and our collaborative series,” Lynn adds.

About North Carolina Master Chorale:

Founded in 1942 as the Raleigh Oratorio Society, the North Carolina Master Chorale is committed to bringing the very finest in choral music performance to Raleigh-Durham-Chapel Hill audiences. Under the direction of Dr. Alfred E. Sturgis since 1993, the Chorale boasts a 170-voice symphonic chorus and a 22-voice professional chamber choir. Hailed by critics as Raleigh?s premier choral ensemble, the Chorale primarily performs choral masterworks with orchestra. The NCMC Chamber Choir had its debut during the 1996-97 season and performs works ranging in style from the Renaissance to contemporary. Singers in both ensembles, many of whom are professional singers, conductors and music educators, are selected by audition from across Wake and neighboring counties.

About The Local Arts Series by WCPE and Quail Ridge:

Co-sponsored by WCPE FM and Quail Ridge Books and Music, the Local Arts Series is a monthly free event in which a local arts organization will talk about its mission and one of its upcoming performances. Designed to be as entertaining as it is educational, each event also includes a performance aspect. WCPE and Quail Ridge Books and Music both look forward to working with more arts groups in the future and, together, focusing on community educational efforts.

Quail Ridge Books and Music, 919-828-1588, 3522 Wade Avenue, Raleigh, NC, is an independent shop with a friendly, knowledgeable staff dedicated to providing the best in customer service. Their Music Department specializes in classical, jazz and traditional music and presents a diverse program of free concerts.

With a 30 plus year history, WCPE 89.7 FM is a non-commercial, 100 percent listener-supported, independent station dedicated to excellence in Great Classical Music broadcasting. WCPE is heard worldwide on the Internet in multiple formats, including the next generation IPv6. Because WCPE receives no tax-derived support, the station conducts two on-air fundraising campaigns and two major mail-out campaigns per year to raise needed operating funds. For more information, visit http://www.TheClassicalStation.org or call 919-556-5178.

For Immediate Release

Media Contact:

Curtis Brothers

919.556.5178

curtis(at)TheClassicalStation(dot)org

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