Compare Call Center Software

Outbound Telemarketing With Predictive Dialer

Outbound Telemarketing With Predictive Dialer

Outbound Telemarketing With Predictive Dialer


Free Online Articles Directory





Why Submit Articles?
Top Authors
Top Articles
FAQ
AB Answers

Publish Article

0 && $.browser.msie ) {
var ie_version = parseInt($.browser.version);
if(ie_version Hello Guest
Login


Login via


Register
Hello
My Home
Sign Out

Email

Password


Remember me?
Lost Password?

Home Page > Business > Customer Service > Outbound Telemarketing With Predictive Dialer

Outbound Telemarketing With Predictive Dialer

Edit Article |

Posted: Sep 30, 2009 |Comments: 0

|

Share

]]>

Syndicate this Article

Copy to clipboard

Outbound Telemarketing With Predictive Dialer

By: Duke Smith

About the Author

www.freedomtelework.com
22158 Appleton Drive,Boca Raton, Florida 33428
Phone :: (646) 649-3811
Email :: sales@freedomtelework.com

(ArticlesBase SC #1285363)

Article Source: http://www.articlesbase.com/Outbound Telemarketing With Predictive Dialer





Freedom Telework is the recognized leader in delivering cutting edge, real time, high quality Voice Call Center campaign technology. Renowned for its ease of use and intuitive setup and execution, this solution may be deployed for various implementations, enabling service providers, Telephone Companies and Organizations to differentiate, produce new sources of revenues, decrease costs and increase customer satisfaction.
Freedom TeleWork has created the most comprehensive yet easy to use and economical tool to deliver advanced call center technology to your business. Our commitment is to achieve excellence in fulfilling your customer communication needs. As a company we take our commitment seriously and pledge the following to our Community of Customers.
Freedom TeleWork offers an unparalleled feature set to enable your company to create a sales and customer service revolution while reducing costs and increasing customer service satisfaction.
Predictive dialing is the perfect technology to increase agent productivity by maximizing their talk time. It addresses the problems faced by TeleWorkers in handling outbound Telemarketing to consumers- low contact rates.
It all started out as a dream by an elite group of telecommunications and business process experts that they could create a customer service and sales superhighway that would propel their corporate customers businesses to new heights.
A dream that at home workers could join this revolution and have the opportunity to receive training and to fulfill their potential as TeleWorkers.
Freedom TeleWork has created the most comprehensive yet easy to use and economical tool to deliver advanced call center technology to your business. Our commitment is to achieve excellence in fulfilling your customer communication needs.
Freedom TeleWork makes it easy to either upload your own calling lists or to purchase and deploy certified lists of leads. Instantly Source, Select, and Order Lists from the leading Business and Consumer Databases available
Progressive dialer enables an agent to view a record before the dialer launches the call and is used in Business to Business Campaigns where you most likely all calls will be answered, Progressive dialing gives the agent a chance to see who they are calling next.
Predictive dialing is the perfect technology to increase agent productivity by maximizing their talk time. It addresses the problems faced by TeleWorkers in handling outbound Telemarketing to consumers- low contact rates.
TeleWorkers are asked whether they prefer to handle inbound or outbound calling jobs or whether they prefer answering Chat and e mail requests.  This is important to know as there are many global workers who can write fluently and in beautiful prose for a particular language who would be excellent chat or email agents but who speak that language with an accent which may not be helpful in selling products or services over the phone.
Freedom TeleWork gives you the ultimate flexibility in choosing call routing for your organization. Skills based routing allows you to specify the order in which inbound calls are routed to particular TeleWorkers. This is specified based on the inbound phone number called in on or the response that the customer provided to the Interactive Voice Response (IVR) system associated with the call in number. For example, if the caller has indicated by pressing the selection indicated for Technical Support, the system will first try to deliver that call to the first agent indicated as a Technical Support TeleWorker. If that TeleWorker is busy, the Call Routing system will then go on to the next designated agent, and so on. If you choose, you can also have a voicemail prompt if there are no specified TeleWorkers with the appropriate skill sets currently available.
Intelligent Scripting further enhances the Call Routing Process. Once the call arrives to  the proper TeleWorker the appropriate script is served up to the TeleWorker with the Callers name and any other information from the database merged into the script to allow for an easy and smooth delivery of the message being communicated, whether it be sales, collections, or customer service.

Visit Us :: http://www.freedomtelework.com

Retrieved from “http://www.articlesbase.com/customer-service-articles/outbound-telemarketing-with-predictive-dialer-1285363.html

(ArticlesBase SC #1285363)

Duke Smith
About the Author:

www.freedomtelework.com
22158 Appleton Drive,Boca Raton, Florida 33428
Phone :: (646) 649-3811
Email :: sales@freedomtelework.com

]]>

Rate this Article

1
2
3
4
5

vote(s)
0 vote(s)

Feedback
RSS
Print
Email
Re-Publish

Source:  http://www.articlesbase.com/customer-service-articles/outbound-telemarketing-with-predictive-dialer-1285363.html

Article Tags:
virtual call center, hosted call center, progressive dialing, predictive dialing, call center software, call center services, work at home agent, call centers, work at home agents, call center service, predictive dialer, autodialers

Related Videos

Related Articles

Latest Customer Service Articles
More from Duke Smith


Pro Tips with Tsquared – Call of Duty: World at War

Tom ‘Tsquared’ Taylor brings you gaming tips and tricks for ‘Call of Duty: World at War’. Get sniper cheats including raising the flag in Banzai, using the pipes in Corrosion and jumping the platform in Sub Pens.
(02:15)


Call of Duty: Classic Game Review

Adam Sessler reviews the new downloadable game Call of Duty: Classic for the Xbox 360 and PlayStation 3. Is this remake of Infinity Ward’s PC classic worth playing? Find out in this review of Call of Duty: Classic. (01:43)


Harvard Medical School Swine Flu iPhone App Review

Doctors at Harvard Medical School have condensed their tens of thousands of pages of research into an easy to use iPhone app called HMS Mobile Swine Flu Center. (02:33)


The Five Elements in Tai Chi Meditation

Bring forth new life as you indulge in an exhilarating Tai Chi wake-up call that will center your thoughts and revitalize your entire being. Join acclaimed instructor, Scott Cole, as he move you through graceful Tai Chi postures. (04:24)


Performing Tai Chi Guided Meditation

Bring forth new life as you indulge in an exhilarating Tai Chi wake-up call that will center your thoughts and revitalize your entire being. Join acclaimed instructor, Scott Cole, as he move you through graceful Tai Chi postures . (05:38)

The Best Call Center Service In Florida – Freedom Telework

Freedom TeleWork is perfect for any business, Not for Profit, or Government Agency who must communicate with customers, donors, or constituents. Whether the communication is via inbound or outbound phone contact or through Chat Agents proactively welcoming visitors to your site and selling product or services, answering questions or pushing content to visitors, Freedom TeleWork has the answer for you.

By:
Duke Smithl

Business>
Customer Servicel
Sep 01, 2009

Voice Broadcasting And Messaging By Auto Dialing System

Voice Broadcaster allows you to run multiple campaigns simultaneously, each with its own call flow and dialing lists. Campaigns can then be modified, reused and compared to get you the results you want. You may start, stop, pause, speed-up or slow-down a campaign from within your Freedom TeleWork Administrator.Predictive dialing is the perfect technology to increase agent productivity by maximizing their talk time.

By:
Duke Smithl

Business>
Customer Servicel
Sep 09, 2009

The Benefits of Bird Control

Who would have thought that there will come a time when people will have to develop ways to control birds and consider them as pests? Birds are supposed to be adorable and important elements of the surroundings but if they are becoming a nuisance that could cause health risks and several other hazards, then there is a need for a bird control.

By:
Elite Birdl

Business>
Customer Servicel
Nov 08, 2010

Ipayment Satisfies Consumer’s Penchant for Plastic

iPayment, Inc. is a leading provider of card processing services with solutions for every business in the U.S. and abroad.

By:
iPaymentl

Business>
Customer Servicel
Nov 08, 2010

Hello. Are You Listening?

The essence of good customer service lies in the proper training of a company’s representatives. Many employees and executives have great people skills but this doesn’t equate to knowing all the important aspects of handling difficult situations. No one comes out of the womb with these particular skills; it takes special training and greatly affects a company’s bottom line. Don’t take your customers for granted; if you don’t want to lose their business, resolve their complaints immediately.

By:
Connie H. Deutschl

Business>
Customer Servicel
Nov 08, 2010

Important considerations before buying a used phone system

There is nothing wrong in opting to buy a used phone system which can meet all your communication needs. For one, you will save good sum of money on the initial capital outlay. There would also be effective call management within your organization and the running expense of the telephone would be reduced considerably.

By:
smallbusinessphonesysteml

Business>
Customer Servicel
Nov 08, 2010

Calgary Realtor: Choosing the Right One

Real estate in Alberta has come of age. People migrating from other parts of Canada are continuously looking for a real estate investment that will fetch great returns in the years to come. Now, at times it has been witnessed that people do not have adequate know how, of the return worthy investment areas in Calgary.

By:
Just Listed Calgaryl

Business>
Customer Servicel
Nov 08, 2010

Real Estate in Alberta: Some Key Aspects of Investment

When you discuss real estate in Alberta, the first thing that strikes your mind is “investment”. Over the years, real estate in Alberta has fetched decent returns to the investors. This good return on investment(ROI) has ensured that more people generate interest while moving to Calgary.

By:
Just Listed Calgaryl

Business>
Customer Servicel
Nov 08, 2010

Use the used phone systems to make savings on running and fixed costs

Communications are an important part of any organization’s efficient functioning. Whether the organization is big or small, the business phone systems are a pre-requisite to the functioning of the organization, both within the facility and also at the multi-site facilities.

By:
smallbusinessphonesysteml

Business>
Customer Servicel
Nov 08, 2010

Managing telephonic communication with the used phone systems

When you are running a business at a very small level, you are least likely to pay attention to the telephonic communication costs. You will not know when these become significant for your cost calculation purpose.

By:
smallbusinessphonesysteml

Business>
Customer Servicel
Nov 08, 2010

Outbound Telemarketing With Predictive Dialer

Voice Broadcaster allows you to run multiple campaigns simultaneously, each with its own call flow and dialing lists. Campaigns can then be modified, reused and compared to get you the results you want. You may start, stop, pause, speed-up or slow-down a campaign from within your Freedom TeleWork Administrator.

By:
Duke Smithl

Business>
Customer Servicel
Sep 30, 2009

Voice Broadcasting And Messaging By Auto Dialing System

Voice Broadcaster allows you to run multiple campaigns simultaneously, each with its own call flow and dialing lists. Campaigns can then be modified, reused and compared to get you the results you want. You may start, stop, pause, speed-up or slow-down a campaign from within your Freedom TeleWork Administrator.Predictive dialing is the perfect technology to increase agent productivity by maximizing their talk time.

By:
Duke Smithl

Business>
Customer Servicel
Sep 09, 2009

The Best Call Center Service In Florida – Freedom Telework

Freedom TeleWork is perfect for any business, Not for Profit, or Government Agency who must communicate with customers, donors, or constituents. Whether the communication is via inbound or outbound phone contact or through Chat Agents proactively welcoming visitors to your site and selling product or services, answering questions or pushing content to visitors, Freedom TeleWork has the answer for you.

By:
Duke Smithl

Business>
Customer Servicel
Sep 01, 2009

Add new Comment

Your Name: *

Your Email:

Comment Body: *

 

Verification code:*

* Required fields

Submit

Your Articles Here
It’s Free and easy

Sign Up Today

Author Navigation

My Home
Publish Article
View/Edit Articles
View/Edit Q&A
Edit your Account
Manage Authors
Statistics Page
Personal RSS Builder

My Home
Edit your Account
Update Profile
View/Edit Q&A
Publish Article
Author Box


Duke Smith has 3 articles online

Contact Author

Subscribe to RSS

Print article

Send to friend

Re-Publish article

Articles Categories
All Categories

Advertising
Arts & Entertainment
Automotive
Beauty
Business
Careers
Computers
Education
Finance
Food and Beverage
Health
Hobbies
Home and Family
Home Improvement
Internet
Judaism
Law
Marketing
News and Society
Relationships
Self Improvement
Shopping
Spirituality
Sports and Fitness
Technology
Travel
Writing

Business

Agriculture
Ask an Expert
Business Ideas
Business Opportunities
Corporate
Customer Service
Entrepreneurship
Ethics
Franchise
Fundraising
Home Business
Human Resources
Industrial
International Business
Leadership
Management
Negotiation
Networking
Non Profit Organizations
Online Business
Organizational
Outsourcing
Presentation
Project Management
Public Company
Public Relations
Sales
Six Sigma
Small Business
Strategic Planning
Team Building
Training

]]>

Need Help?
Contact Us
FAQ
Submit Articles
Editorial Guidelines
Blog

Site Links
Recent Articles
Top Authors
Top Articles
Find Articles
Site Map

Webmasters
RSS Builder
RSS
Link to Us

Business Info
Advertising

Use of this web site constitutes acceptance of the Terms Of Use and Privacy Policy | User published content is licensed under a Creative Commons License.
Copyright © 2005-2010 Free Articles by ArticlesBase.com, All rights reserved.

www.freedomtelework.com
22158 Appleton Drive,Boca Raton, Florida 33428
Phone :: (646) 649-3811
Email :: sales@freedomtelework.com

A step-by-step demo of the power dialing solution that helps dial 250 leads per hour, talk to 80 leads, track them better, email and close more sales. Our sales engine software is used by several Inc. 500 Companies. We have helped these fast growing companies to double and triple their sales. Triple your calls, Triple your sales Our sales engine software is used by hundreds and hundreds of Insurance agents, Realtors, Mortgage brokers, and time share companies all around the world.

More Predictive Dialer Articles


No comments