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Optimize Your Communications Network With Avaya Aura Delivered By Cross Telecom

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In today’s fast-paced business world, the last thing a company needs is to be slowed down by their communications network. After all, isn’t technology supposed to make communication faster, easier, and more seamless? Avaya Aura™ builds on the success of earlier Avaya products and makes complex communications networks easy, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere.

Avaya Aura has useful updates including new capabilities to Communication Manager and session management that enables multi-vendor hardware and software to communicate across the enterprise network. Avaya Aura carries out these communications applications and systems by decoupling applications from the network so services can be deployed to users depending on what they need rather than by where they work or the capabilities of the system to which they are connected. Avaya Aura supports single cross-enterprise dial plans and centralized administration, reducing operating costs and speeding up rollouts of new applications. New aggregated presence features and the inclusion of Avaya one-X® Unified Communications interfaces allow businesses to take full advantage of unified communications application and solutions. Avaya Aura also provides the real-time communications software foundation for unified communications and contact center solutions, which is a key enabling layer in the Avaya architecture.

Solutions from Avaya are based on an open, flexible reference architecture that enables a multi-vendor approach to integrating communications. Avaya leverages a layered architecture to meet immediate business needs, while providing a path to future capabilities. The architecture emphasizes end-to-end management, security and serviceability, and enterprise-wide reporting and analytics. Avaya Aura promotes collaboration and interaction applications that are delivered to all users, workers, service agents, managers and executives.

The core communication services of Aura provide the real-time foundation for all sizes and types of customer solution, from less than 100 users to as many as 36,000 users on a single system and to over a million users on a single network. The core communication services also include rich IP and video telephony, branch solutions, enterprise-wide SIP session management, multi-vendor presence aggregation, application enablement, end-to-end compatibility, high availability, Hardware and design flexibility, and management, support and remote monitoring.

Cross Telecom is an Avaya premier, National Platinum Business Partner and Business Partner of the Year award winner and Cisco Silver Certified Partner. By providing a complete portfolio of Voice, Data, IP Telephony, Wireless, Avaya maintenance, CrossNet Maintenance and Support, Professional Services and Cross University, Cross has defined itself as a complete end-to-end integrator of converged technologies nationwide. Having one of the largest and most experienced technical teams within the industry, Cross delivers business transforming communications solutions that will create a distinct competitive advantage for their customers.

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