Compare Call Center Software

Offshore Outsourcing Services And Inbound Call Centers

Offshore Outsourcing Services And Inbound Call Centers

Offshore Outsourcing Services And Inbound Call Centers


Free Online Articles Directory





Why Submit Articles?
Top Authors
Top Articles
FAQ
AB Answers

Publish Article

0 && $.browser.msie ) {
var ie_version = parseInt($.browser.version);
if(ie_version Hello Guest
Login


Login via


Register
Hello
My Home
Sign Out

Email

Password


Remember me?
Lost Password?

Home Page > Business > Customer Service > Offshore Outsourcing Services And Inbound Call Centers

Offshore Outsourcing Services And Inbound Call Centers

Edit Article |

Posted: Aug 19, 2010 |Comments: 0

|

Share

]]>

Now you can rest easy, inbound call center services can be utilized by companies that offer offshore outsourcing services, product selling and support businesses. Usually when a business rises to a level where handling large customer requests and queries become very difficult due to limited resources – this is the time you will require the services of an inbound call center services.

InSO is a world class call center service company dedicated to helping businesses satisfy their clients or customers with their world class offshore outsourcing call center services. With InSO inbound call center services, business owners will remain confident if or when they are away from their office without worrying about their business because they will be rest assured that their calls are being answered swiftly, professionally and politely according to each customer’s queries  and requirement.

services helps to improve both the business’ customer service and relationship management. Furthermore, it is also a very effective way to acquire business growth while satisfying customers.

Inbound call center services can help businesses in the following ways:

Customer services – there are series of activities that will be required in order to enhance customers or client satisfactions and expectations.
Help desk services – customers will have answers regarding your product and or services.
Order taking –customers get to interact live with customer representative.
Answering services – taking messages for clients when they go on vacation or after the normal working hours.
Order processing – this simply refers to the activities that is involved when a trained customer service representative  gets a request for information, or gets an  order for a product(s) and or service through to the last stage.

Now you can go all the way to make your clients happy with your products and services. For more information visit www.inso.us

Retrieved from “http://www.articlesbase.com/customer-service-articles/offshore-outsourcing-services-and-inbound-call-centers-3077611.html

(ArticlesBase SC #3077611)

Liked this article? Click here to publish it on your website or blog, it’s free and easy!

Scott Miller
About the Author:

InSO has been in the call center business for more than ten years and know the strategies of keeping customers happy. So take advantage of services and watch your business grow. The diversified activities offered by www.inso.us include media planning, merchant account setup, online advice and website development services, apart from services and support as an outsourcing and offshore call center.

Questions and Answers

Ask our experts your Customer Service related questions here…200 Characters left

How to Design a system for outsourcing the ‘cleaning services’ department of a 200-bed private hospital that is based on efficiency and effectiveness ??
Who is centers for medicare & medicaid services ?
What is the impact of outsourcing of various services with regards to individuals with contract for services and contract of service

]]>

Rate this Article

1
2
3
4
5

vote(s)
1 vote(s)

Feedback
RSS
Print
Email
Re-Publish

Source:  http://www.articlesbase.com/customer-service-articles/offshore-outsourcing-services-and-inbound-call-centers-3077611.html

Article Tags:
inbound call center, offshore outsourcing, call center service

Related Videos

Related Articles

Latest Customer Service Articles
More from Scott Miller


Make Phone Calls from Gmail and Other News

You can make voice calls in Gmail.
You can now stream Netflix on your iPhone or iPod.
Craigslist is being asked to stop their adult services section.
(01:56)


Facebook Places Rolls Out CNET Loaded 08/19/2010

Verizon demos an iPad app, Intel buys security and antivirus firm McAfee, and Facebook launches a location check-in service called Places. (02:09)


Researchers Bring 3D to HTML

Researchers at the German Research Center for Artifical Intelligence and the country’s Saarland University are putting 3D graphics on the Web. The system they’ve developed, called XML3D, allows for 3D models to be embedded and interactive on Web sites. It’s an extension to HTML, the Web’s basic language. (02:11)


DialMyCalls: Call Setup For First Timers

This video tutorial is perfect for people who have never used DialMyCalls before. It provides a breakdown of how to setup a call for the first time. This tutorial walks you through each step from selecting your service type to scheduling your call. (03:54)


Hacking Tip: Free Calls Using Goog 411

This video shows you a possible method of getting free inbound calls using Google’s GOOG411 service and iNumbr.

http://www.google.com/local/add/businessCenter
http://www.inumbr.com (03:51)

Offshore Outsourcing: A New Look

An offshore outsourcing call centers is an extremely economical solution for companies in developed nations. Companies can outsource certain tasks such as lead generation, customer service, help desk support and advice to reputable call center outsourcing providers.

By:
Scott Millerl

Business>
Customer Servicel
Sep 14, 2010

Offshore Outsourcing

Offshore Outsourcing industry always had a bright future in the so called third world. The initiative process included call centers operations and performing supplementary functions which in turn primarily included making or receiving calls.

By:
sheena24l

Computers>
Information Technologyl
Jul 04, 2007

Top 10 Offshore Outsourcing Buzz Words

Inso provides top class call center services including inbound call center services, outbound call center services, order taking services, inbound order taking services, offshore outsourcing, Indian call center, customer service support, customer services call center, outbound services, contact centers, technical support, inbound services and many more.

By:
Scott Millerl

Business>
Customer Servicel
Nov 27, 2010

Understanding the Major Benefits of Offshore Outsourcing

According to recent studies conducted for offshore outsourcing, the single factor that affected call center outsourcing in the past ten years was labor deployment and that is the standard used by most companies when it comes to making decision on hiring workforce on a larger scale and where to send them where they can get a more profitable advantage for their companies.

By:
Scott Millerl

Business>
Outsourcingl
Sep 29, 2010

Offshore Outsourcing Services

InSO is pleased to announce their partnership with SafeSourcing Inc. a company that is well known for working with fortune 500 companies.

By:
Scott Millerl

Business>
Customer Servicel
Aug 25, 2010

Top 5 Reasons for Outsourcing Call Center Projects to India

In the present globalization world India is being most trusted choice for outsourcing call center projects. Outsourcing to India has various advantages some of few are described here.

By:
Jeff Morganl
Businessl
Aug 10, 2010

Onshore Vs Offshore Outsourcing

Today’s business sector is enjoying a massively changing and dynamic industry, particularly when it comes to subcontracting jobs. In the past, the conflict were between doing the job through in-house workforce or outsource it but with the rapid changes in the global economy, this has changed to whether offshore outsourcing or onshore outsourcing will serve the purpose of getting the jobs done.

By:
Scott Millerl

Business>
Customer Servicel
Oct 05, 2010

AWESUM WIRELESS NO CONTRACTS! NO CREDIT CHECKS! NO DEPOSITS! EVERYONE IS APPROVED!! Give us a try. It’s simple… and Risk Free!

We Believe Our Awesum Plan Is The Best Plan… But We Want You (our customer) To Decide And Pick The Plan That Fits You Best. Choose from A Week, 2 Weeks, Minute Plans With Or Without Text Or Web, Or UNLIMITED EVERYTHING!!

By:
awesum wirelessl

Business>
Customer Servicel
Dec 19, 2010

Refrigerated Transport – An Indispensable Service

Refrigerated transport has been the primary method of transporting food for some years now and it has become a very popular industry. Development of new techniques to preserve food quality and new and improved technologies has played a vital role in the evolution of the refrigerated transport industry.

By:
Shaun Fraterl

Business>
Customer Servicel
Dec 18, 2010

Fll limo services- ensuring a luxurious ride

It is a dream of all the travelers to travel the streets in limousines as it would make the journey royal and memorable. While traveling in a limousine, one can experience the comfort and enjoy a relaxing journey in it.

By:
Manuel Saenzl

Business>
Customer Servicel
Dec 18, 2010

Importance of Plus Size Clothes In A Woman’s Life

Plus size ladies dresses are truly becoming more fashionable these days because there are now such a big variety of them.

By:
Maria Jonesl

Business>
Customer Servicel
Dec 18, 2010

Hire Real estate web designer from real estate web designing company

Real estate is such intrinsic part in recent times due to increasing demand of on-line services of properties for sale, buy or mortgage that have never bounced back with undying velour.

By:
sarveshl

Business>
Customer Servicel
Dec 18, 2010

The Criticality Quotient of Choosing The Right Giclee Services

The world of giclee services in ways so convoluted that choosing the right vendor of all giclee printers is a challenge in itself. To conclude, quality is any day a critical factor when outsourcing giclee services.

By:
Editor123l

Business>
Customer Servicel
Dec 18, 2010

Vanities can give an altogether different look to your bathroom

Have you shifted to a new crib? Are you fed up of the look of your home? If yes, a little design can update and can truly make a big difference in the interior look of your space.

By:
Homedesignplus07l

Business>
Customer Servicel
Dec 18, 2010

Finding glossy photo paper manufacturer in India

Finding a glossy photo paper manufacturer is not a tough task as you can search online. Most of these manufacturers have their official websites providing all information about products they manufacture, their features, prices, availability and more.

By:
rasiasharmal

Business>
Customer Servicel
Dec 18, 2010

Top 10 Offshore Outsourcing Buzz Words

Inso provides top class call center services including inbound call center services, outbound call center services, order taking services, inbound order taking services, offshore outsourcing, Indian call center, customer service support, customer services call center, outbound services, contact centers, technical support, inbound services and many more.

By:
Scott Millerl

Business>
Customer Servicel
Nov 27, 2010

Call Center Outsourcing and Off Shoring Services in the 21st Century

Inso provides top class call center services including inbound call center services, outbound call center services, order taking services, inbound order taking services, offshore outsourcing, Indian call center, customer service support, customer services call center, outbound services, contact centers, technical support, inbound services and many more.

By:
Scott Millerl

Business>
Outsourcingl
Nov 16, 2010

Sales Tips for Inbound Call Centers

Unlike outbound call center, inbound call center process will involve the customer calling you. Good inbound call center representatives know that customers in general do not like to be traded anything. Though customers like to be: • Presented with alternatives
• Be listened to
• And offered stuff that can enhance their experiences.

By:
Scott Millerl

Business>
Customer Servicel
Nov 10, 2010

Customer service Call Center Etiquette

A lot of people do not know this but there is a whole lot more to customer service call center etiquette than just answering the telephones. Customers use call centers for a variety of reasons, and a lot of the times it regards asking questions or making complaints about a specific product and or service they have paid for. A lot of offshore call center providers have etiquette standards that their customer service call center representatives must follow.

By:
Scott Millerl

Business>
Customer Servicel
Nov 04, 2010

Offshore Call Center Outsourcing Services

Thanks to modern technology, offshore call center outsourcing is possible. These days, customers will expect to contact a company call center representative 24 hours a day and 7 days a week through telephone, chat, emails or fax. Every customer expects a quick response to their enquiries, courteous and efficient service too.

By:
Scott Millerl

Business>
Customer Servicel
Nov 01, 2010

Inbound Customer Services Call Center

Customer services include two critical components – interaction and information. The interaction part involves introductory communication, inquiring about the essential details and understanding the problem of the caller. The information part involves the final solution to the customer’s query. To provide the best customer services to our clients, InSO strives to ensure quality at both levels of customer services.

By:
Scott Millerl

Business>
Customer Servicel
Oct 20, 2010

How to take Advantage of Call Center Outsourcing

Call centers offer businesses an effective method of interacting with present and prospective customers, handle their telesales, telemarketing and their customer service needs.

By:
Scott Millerl

Business>
Customer Servicel
Oct 13, 2010

10 Tips for Effective Offshore Outsourcing

There is certainly no doubt that offshore outsourcing has truly become an essential business strategy in the hands of smart business men and women and various corporate organizations

By:
Scott Millerl

Business>
Customer Servicel
Oct 13, 2010

Add new Comment

Your Name: *

Your Email:

Comment Body: *

 

Verification code:*

* Required fields

Submit

Your Articles Here
It’s Free and easy

Sign Up Today

Author Navigation

My Home
Publish Article
View/Edit Articles
View/Edit Q&A
Edit your Account
Manage Authors
Statistics Page
Personal RSS Builder

My Home
Edit your Account
Update Profile
View/Edit Q&A
Publish Article
Author Box


Scott Miller has 34 articles online

Contact Author

Subscribe to RSS

Print article

Send to friend

Re-Publish article

Articles Categories
All Categories

Advertising
Arts & Entertainment
Automotive
Beauty
Business
Careers
Computers
Education
Finance
Food and Beverage
Health
Hobbies
Home and Family
Home Improvement
Internet
Law
Marketing
News and Society
Relationships
Self Improvement
Shopping
Spirituality
Sports and Fitness
Technology
Travel
Writing

Business

Agriculture
Ask an Expert
Business Ideas
Business Opportunities
Corporate
Customer Service
Entrepreneurship
Ethics
Franchise
Fundraising
Home Business
Human Resources
Industrial
International Business
Leadership
Management
Negotiation
Networking
Non Profit Organizations
Online Business
Organizational
Outsourcing
Presentation
Project Management
Public Company
Public Relations
Sales
Six Sigma
Small Business
Strategic Planning
Team Building
Training

]]>

Need Help?
Contact Us
FAQ
Submit Articles
Editorial Guidelines
Blog

Site Links
Recent Articles
Top Authors
Top Articles
Find Articles
Site Map

Webmasters
RSS Builder
RSS
Link to Us

Business Info
Advertising

Use of this web site constitutes acceptance of the Terms Of Use and Privacy Policy | User published content is licensed under a Creative Commons License.
Copyright © 2005-2010 Free Articles by ArticlesBase.com, All rights reserved.

InSO has been in the call center business for more than ten years and know the strategies of keeping customers happy. So take advantage of services and watch your business grow. The diversified activities offered by www.inso.us include media planning, merchant account setup, online advice and website development services, apart from services and support as an outsourcing and offshore call center.

Related Inbound Call Center Articles


No comments