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Atlanta, Georgia September 24, 2003 – Jade Technologies announced today that the JadeSP Internet Predictive Dialer will be fully compliant with the new FTC regulations to go into effect on October 1st, 2003.

When the telemarketing rule go into effect, any call center using a predictive dialer to run calling campaigns must not drop or abandon more than 3 percent of all calls placed during a particular day. An abandoned call occurs when the dialer places a call that gets answered, but there is no CSR to which the call can be transferred. This results in the consumer hearing dead air” when they answer. Call centers not compliant with the new laws can face fines of up to .000 per violation. Jade Technologies has made many upgrades to ensure its users have an abandon rate of less than 1 percent. Any call center using the Jade Predictive dialer will be in full compliance with the new FTC regulations.

Jade Technologies infrastructure is built upon the Jade Service Provider, which integrates directly into the networks of over 250 telecommunications providers worldwide and is used to support call center operations in all regions of the world. Jade Technologies delivers a pure predictive telephony network using existing telephone lines, with no hardware to install. Users enable each telephone line via the JadeCRM and an internet connection. Once connected each person receives unlimited domestic long distance, list management services, reporting and a full array of agent monitoring tools. The flexibility of a centralized solution provides end users the ability to log in from anywhere in the world, providing the perfect solution for companies with several locations. Jade Technologies has strategic partnerships built to offer it’s Internet Based Predictive Dialing Services to local customers in the United States, Canada, Mexico, Argentina, Chile, Costa Rica, India and Asia.