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ATLANTA, GA — July 28, 2005

Jacada Ltd. (Nasdaq: JCDA) today announced details relating to the enterprise license agreement it signed with Vodafone UK in the first quarter of 2005. Based on the successful outcome of an initial project in the customer retention contact center, Vodafone UK purchased an enterprise license and is implementing Jacada Fusion in more of its UK contact centers and retail outlets. As was announced on March 30, 2005, the software license agreement is expected to yield several million dollars over the coming quarters, with a portion of the revenue being recognized in the second quarter of 2005.

Vodafone UK is a member of the world?s largest mobile network, has 15.2 million UK customers and offers a wide range of voice and data communications.

Vodafone implemented Jacada Fusion to simplify how contact center agents in its SAVES group access and utilize applications across different computing platforms, as multiple problems resulted from having agents accessing two separate systems with no real-time data exchange or updates. With Jacada Fusion, agents can now access and utilize the separate systems through a single user interface, eliminating time consuming processes and tasks brought on by the disparate systems.

Through the single user interface, an agent can now look up customer information; perform a security check; check and order handset stock; build a deal; and automatically complete the wrap-up process.

?By employing Jacada Fusion, Vodafone has cut the time of a successful customer retention call by 50%, and we completely eliminated our manual call wrap-up process,? said Steve Johnson, chief architect at Vodafone.

?Vodafone selected Jacada Fusion because it provided a non-intrusive, rapid and cost-effective solution to help our retention group improve productivity,? said Johnson. ?Jacada Fusion met our criteria on several levels. It utilizes the systems we already have in place and is 100% non-intrusive, so it required no changes to our existing Windows and host-based legacy systems. In addition, the rapid design and development environment provided for an unmatched ten-week development cycle of the Jacada Fusion-enabled transactions.?

?Jacada is very pleased that Vodafone had experienced such success with Jacada Fusion,? said Jeremy Young, UK country manager for Jacada. ?We look forward to working closely with Vodafone as they deliver a Single User Interface company wide to their retail stores, inbound call centers, and corporate functions.?

About Jacada – Jacada solutions help customers rapidly simplify and improve high-value business processes while eliminating the traditional long and expensive systems replacement projects. Jacada solutions are deployed in over 100 contact centers to over 100,000 customer service representatives (agents) worldwide, and to millions of users through self-service applications designed to off-load contact center activity. Jacada has over 1200 customers worldwide including major Fortune 1000 corporations and government organizations such as AAA Mid-Atlantic, Bank of America, Caterpillar, Delta Air Lines, The Hartford, Lillian Vernon, the U.S. Navy, Nationwide, Porsche Cars North America, Prudential, Raytheon, and West Corporation. Founded in 1990, Jacada operates globally with offices in Atlanta, Georgia; Herzliya, Israel; and London, England. Jacada can be reached at http://www.jacada.com or at 1-800-773-9574.

This press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, such as statements relating to future financial results and plans for future business development activities, and are prospective. These statements include all statements that are not statements of historical fact and consists of those regarding intent, belief or current expectations of the Company, its directors or its officers with respect to, among other things: (i) the Company?s financing plans; (ii) trends affecting the Company?s financial condition or results of operations; and (iii) the Company?s growth strategy and operating strategy (including the development of its products and services). The words “may,” “could,” “would,” ?will,? “believe,” “anticipate,” “estimate,” “expect,” “intend,” “plan,” and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the Company?s ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. The Company cannot assess the impact of or the extent to which any single factor or risk, or combination of them, may cause. For a more complete discussion of risk factors, please see the Company’s Form 20-F and other Statements filed with the Securities and Exchange Commission.

Jacada is a trademark of Jacada Ltd. All other brands or product names are trademarks of their respective owners.

Jacada Contacts:

Ann Conrad

770-352-1310 ext 382

aconrad@jacada.com

and

Carl Nelson

NEI Communications

781-929-9095

cnelson111@comcast.net

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