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Scottsdale, AZ — August 19, 2004 –

Â? ContactTracking.com a subsidiary of Elixir Business Support Systems a privately held company in the contact management software field announced today that it now offers an email tool as part of their total software package. This powerful email tool is complete with mail merge and email history logging for each contact. Â?We are delighted with this addition to our product. We have a product that is continually on the leading edge of online contact management and sales force automation.Â? said Fionn Downhill, Director of Sales for Elixir Business Support Systems. Contact Tracking is a web-based contact management solution that enables companies to close the loop between marketing and sales and provide top-notch online CRM.

Contact Tracking offers state of the art Contact Management, Sales Force Automation, Marketing Automation and Virtual Call Center capabilities. These integrated capabilities offer a complete sales-driven online CRM solution for any business.

Unlike many of its competitors, Contract Tracking is a software system that includes serious customer support. And it is easy to use. Often people turn to Contract Tracking because they are frustrated with their current software which is often complicated to use or requires extensive training.

Contact Tracking offers all the benefits of a powerful state of the art product combined with first rate personalized service. In fact ContactTracking.com prides itself on customer service. Unlike many large companies in the software industry they are easy to contact and communicate with.

ContactTracking.com now offers the latest version of Contact Tracking the contact management software system. For more information visit http://www.contacttracking.com or call 602-321-9968.

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