Archive for the 'Outbound Call Center' Category
SaleBuild Announces Name Change to Salesify
Santa Clara, CA — August 21, 2008
SaleBuild, a leader in sales and marketing business process outsourcing (BPO) services, announced today that shareholders have approved a corporate name change to Salesify.
The Company’s former sales-centric services have been significantly expanded to include marketing processes and the name, Salesify, reflects this strategic repositioning.
Oliver Deng, SaleBuild CFO, says, “Intense focus on delivering integrated solutions for sales organizations has led to our highest overall revenue growth in three years. Our sales-specific clients have benefited significantly from access to high-quality, cost-effective contact databases, tele-services & data services. Their success has created demand from their marketing colleagues that we fulfill a broader role and offer expanded and integrated marketing and sales services.
“The Salesify name is also aspirational, and while grounded in more than 30 years of industry experience, points towards our dynamic, innovative and out-of-the box thinking,” continued Deng.
Growth in service offerings will be accompanied by expansion into new Asian markets with offices slated to open in Singapore and Malaysia later this year, this geographical expansion will enable Salesify to establish itself as a global player with multilingual capabilities across multiple continents, becoming the world’s first B2B sales acceleration company offering 24X7, truly global services covering all time zones. Both new and existing clients will continue to benefit from the low rates enabled by the company’s approach to combining sophisticated technology with innovative project management. Details on the expanded service offerings, market expansion and more are available at the company’s website: www.salebuild.com.
The Salesify name will begin to appear on current products and services and all future business activity will be undertaken with the new name. Salesify will officially launch a new website redesign with updated service details on October 1, 2008.
About Salesify
Salesify is a global services company providing a full suite of data quality and sales solutions focused on improving the overall ROI and efficiency of sales and marketing organizations. Salesify specializes in building targeted contact databases, tele-services & data services for marketing and sales organizations. The Salesify team strives toward delivering qualified sales leads, database cleansing services, inbound & outbound call center services, and renewal and maintenance sales. Salesify utilizes a combination of offshore and US-based sales and marketing teams to help start-ups and well-established companies increase revenue while reducing the cost-of-sales.
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No commentsCrestline Has Access to Hundreds of Thousands of Items
Lewiston, ME — July 1, 2008
With hundreds of products readily available in its catalogs and on its Web site, Crestline Custom Imprinted Products, a direct marketing promotional products company, has something for just about any promotion or campaign.
Occasionally, though, a customer is looking for something special they just can’t find among Crestline’s usual lineup of fun, innovative, and useful promotional items. But that doesn’t mean they have to give up Crestline’s easy, customer-friendly ordering process to shop elsewhere.
“Just because an item isn’t in our catalog or on our Web site doesn’t mean we can’t get it,” said Mike Truchon, Crestline Sales and Operations Manager.
“We’re not a retail business. You can’t call a typical retailer and say, ‘I found this great shirt somewhere else. Can you get that for me?’ But you can do that with us.”
Crestline utilizes a network of more than 3,000 factories, and has access to hundreds of thousands of promotional products, both domestic and international.
Crestline’s research team has more than 45 years of experience in hunting down just the right products to meet customers’ special requests. In addition to themed items, Crestline can get name-brand apparel, items with a specific type of imprint, and much more.
“So, if you don’t see it, call us; we can get it. If you see it somewhere else, we can find it. So, if we already have your art, and you like doing business with us, there’s no reason to go elsewhere,” said Truchon.
About Crestline:
Crestline is a direct marketing company offering an extensive selection of reasonably priced, quality imprinted promotional products. Primarily serving the business-to-business sector. Crestline’s highest objective is to provide superior customer service, making the ordering process as straightforward and hassle-free for clients as possible. By utilizing several marketing channels, including printed catalogs, an outbound call center, and an easily navigable interactive Web site. Crestline has become a one-stop destination for custom imprinted products. For more information, visit crestline.
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No commentsCrestline Introduces Exclusive Tradeshow Kits
Lewiston, Maine — May 22, 2008
Crestline Custom Imprinted Products, a direct marketing promotional products company that trades on its easy, customer-friendly ordering process, recently unveiled “Tradeshow to Go,” a new exclusive pre-bundled tradeshow kit, featuring some of Crestline’s most useful display accessories.
“We’ve put some of our bestselling tradeshow items together in this kit, in order to make things easier on our customers,” said Kim Beaudin, Crestline Product Manager.
“This truly is one-stop shopping. With just one click, tradeshow exhibitors can get everything they need to outfit their booths.”
For one low price, customers can order Crestline’s “Tradeshow to Go” kit, featuring a Fast Trak® paneled tabletop display with graphic header and carrying case, trade show table throw with carrying case, and a literature display with carrying case. The kits also come in one of two size options – with either a 6′ or 8′ table throw and a 4′ or 6′ Fast Trak. And, because the items are bundled as a single product, they are shipped together, so the customer doesn’t have to wait for several individual shipments.
Crestline also carries many other custom imprinted promotional products to give customers the competitive edge at tradeshows, including lanyards, badge holders, giveaways, apparel and many other items, including each individual component of the “Tradeshow to Go” kit.
“We have access to each of these products on their own, too, and can put them together in any combination that works for a specific customer’s needs,” said Beaudin.
About Crestline:
Crestline is a direct marketing company offering an extensive selection of reasonably priced, quality imprinted promotional products. Primarily serving the business-to-business sector, Crestline’s highest objective is to provide superior customer service, making the ordering process as straightforward and hassle-free for clients as possible. By utilizing several marketing channels, including printed catalogs, an outbound call center and an easily navigable interactive Web site, Crestline has become a one-stop destination for custom imprinted products. For more information, visit www.crestline.com.
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No commentsTouchStar Recognized Once More for Technology Excellence
TouchStar Recognized Once More for Technology Excellence
Denver, Colorado — February 7, 2008
TouchStar, a rapidly growing call center technology provider, has been awarded with the 2008 Collection Technology Excellence award. The award, presented by Collection Technology magazine (http://www.royalmedia.com), was based on individuals and companies within the call center industry who have gone above and beyond to further collection technology and its associated community.
Steve Bederman, CEO of TouchStar, said: “It is an honor to be recognized again for our contributions in the collections industry. We earned this award for excellence because we are focused on providing world class products and services. Our core value of “honoring our clients’ trust in choosing us” drives our continuous improvement.”
He added: “We are the number one collections communications system and we offer unique value compared to our competition. We are very excited about our new 2008 collections technology products that are going to drive even more productivity for our collections clients.”
Presented by Collection Technology magazine, the industry’s foremost information resource, and the Collection Technology Summit, winners of Collection Technology Excellence Awards were chosen based on nominations by industry executives and with careful consideration by the senior editorial staff of Collection Technology and the Collection Technology Summit Board of Advisors. TouchStar was presented with the Collections Technology Excellence award at the Collection Technology Summit on January 29th, in San Juan, Puerto Rico.
This award is the fourth award that TouchStar has recently received for its technology. The company has also been recognized by Collection Advisor magazine (http://www.collectionadvisor.com), Customer Inter@ction Solutions magazine (http://www.cismag.com), and INTERNET TELEPHONY magazine (http://www.tmcnet.com/voip), for outstanding quality and innovation in its call center and unified communications technology.
TouchStar’s COO, Rick Morris credits industry-leading products and exceptional customer service to the recent award recognition. “Throughout our growth, we’ve listened to the needs of our customers and not only delivered breakthrough solutions for the collections industry, but also followed up with great service and support.”
About TouchStar:
TouchStar is a rapidly growing developer of world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver, Colorado, and offices in New York, Phoenix, Davenport, Mumbai, Manila, Manchester, and Mexico City. TouchStar’s fully integrated products include: unified communications, inbound and outbound call center software, PSTN and VoIP telecommunications hardware, predictive dialers, automated voice messaging, scripting, recording, monitoring, quality analysis, advanced ACD & IVR, reporting, compliance management, and an IP PBX phone system. For more information, please call +1.303.338.0678, or visit http://www.touchstar.com.
Contact:
Brian Smits
Global Director of Marketing
TouchStar
303.338.0678 x 204
http://www.touchstar.com
###
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Outbound Call Center Services ? A New way to explore the Horizons
Outbound Call Center Services ? A New way to explore the Horizons
Outbound Call Center Services – A New way to explore the Horizons
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Home Page > Business > Outsourcing > Outbound Call Center Services – A New way to explore the Horizons
Outbound Call Center Services – A New way to explore the Horizons
Posted: Nov 21, 2010 |Comments: 0
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Outbound Call Center Services – A New way to explore the Horizons
By: Regina
About the Author
Ramshyam provides a comprehensive and best-in-class suite of call center value-based outsourcing solutions that are built upon its strong process, domain and people management expertise. To effectively deliver excellent quality of support service we strongly believe in having the right processes in place.
(ArticlesBase SC #3703961)
Article Source: http://www.articlesbase.com/ – Outbound Call Center Services – A New way to explore the Horizons
Now days, there are Ten 10s of companies which are offering outbound telemarketing services. Many of them embrace ground-breaking techniques to meet-up the assorted requirements. Service providers keep on meliorating there tools and techniques to deliver best to their customers and keep of improving their marketing call to increase the productivity.
Quality is a matter for which each and every company is concerned, and hence to make it even better companies setup a Quality Control Department to ensure things flow smoothly with all quality parameter are fulfill, QCD assures improvement over calls are made in an regular basis so that marketing of certain product doesn’t get hammered. QCD also help agents to enhance their quality and tells them what improvement should be done to amplify their potential.
In telemarketing services, expertise and experience makes a big impact in a team and with such standards the probability of completing project successfully is much higher. Trained professionals with deep understanding about market trends helps them to come over every hurdle and accomplish their targets within time and all this with efficiency. Recondite studies of undertaken projects is done to make sure no unturned rocks lefts, which give a boost to sales and marketing activities with right solutions, automatically leads to a successful campaign.
Today, outbound call-center services has spread in many branches, which includes surveys, mortgage lead generation, product or services promotion and marketing, email follow-up, voice broadcaster, appointment scheduling and many others services are delivered efficiently. Here we are going to brief about some outbound services provided by call-center:
1. Marketing Research and Survey:
Every outbound service provider have a goal, that to put forward such relevant information to its client so that they can use those facts and figure to make those critical business moves which assist clients to grow and develop their business when needed.
2. Sales and Marketing:
To increase the productivity companies adopt outbound call-center services, which helps them you to trigger the growth rate of company and assure to generate significant amount of revenue for client.
3. Appointment Setting or scheduling:
It is proving to be a strong foundation for companies how are using such services which create a open highway for new business, it is one of the most proficient way to handle B2B (i.e. business to business) communication, which requires a inclusive administrator panel to handle such work, so that you never miss a appointment and be there on scheduled time.
4. Product and Services Promotional activities:
Outbound services provider have one focus aim that is to provide right information to clients which can directly applied to their business strategy. It is done by well occupied infrastructure insure to fulfill the entire clients requirement to provide them right solution.
5. Voice Broadcaster:
Voice broadcaster service aim is to deliver, pre-recorded voice message to a person or machine and sometime both, depends upon clients need. It is known as one of the most cost effective service to many midsize or big companies to convey or reach to their customers or employee.
Retrieved from “http://www.articlesbase.com/outsourcing-articles/outbound-call-center-services-a-new-way-to-explore-the-horizons-3703961.html”
(ArticlesBase SC #3703961)
Regina –
About the Author:
Ramshyam provides a comprehensive and best-in-class suite of call center value-based outsourcing solutions that are built upon its strong process, domain and people management expertise. To effectively deliver excellent quality of support service we strongly believe in having the right processes in place.
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Ramshyam provides a comprehensive and best-in-class suite of call center value-based outsourcing solutions that are built upon its strong process, domain and people management expertise. To effectively deliver excellent quality of support service we strongly believe in having the right processes in place.
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No commentsCompanies enhance Efficiency through Inbound and Outbound Call Center
Companies enhance Efficiency through Inbound and Outbound Call Center
Companies enhance Efficiency through Inbound and Outbound Call Center
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Home Page > Business > Customer Service > Companies enhance Efficiency through Inbound and Outbound Call Center
Companies enhance Efficiency through Inbound and Outbound Call Center
Posted: Nov 11, 2009 |Comments: 0
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Companies enhance Efficiency through Inbound and Outbound Call Center
By: Jack Morkel
About the Author
Jack Morkel is well known author has written article on Outbound Telemarketing Services, Offshore Call Center, Call Center Ousourcing, BPO Companies, Inbound and outbound call center and many other subjects.
(ArticlesBase SC #1445044)
Article Source: http://www.articlesbase.com/ – Companies enhance Efficiency through Inbound and Outbound Call Center
A call center is a leading outsourced contact center solution provider for greater efficiency to organizations in and across the country. Contact centers are always thriving to deliver best possible services to Companies.
The ultimate goal of any call center is to create a symbiotic relationship between Consumers and business. Inbound and outbound call center are two different units in a region. A Call Center is a place that promotes different marketing activities to make a business viable in marketing scenario.
An inbound call center is one that receives and answers incoming calls for a specific requirement or problem. An inbound call center can be multilingual call center also to provide services in different languages to the people.
An outbound call center is one that runs a campaign to promote a product, scheme or a Company as a whole.
Both the activities are carried out by same or different call center. An inbound and outbound call center can help a business promote its activities amongst the purchasers and create awareness about the product.
Inbound call center activities are always towards providing services to the customers through their executives. Most of the clients are International clients who want services as per their own country-timings and in their native language.
Telemarketing services focus on up-selling, cross-selling, customer acquisition, surveys, retention. All these services are accomplished through traditional answering services, customer support and help-desk services.
It is through well-trained executives, trainers, skilled management staff, and state of the art technology that the goals are accomplished well within the specified time period. 24×7 services enable all types of services to be delivered in time and as per the details.
Inbound and outbound call center activities include customer satisfaction, customer acquisition, customer retention, lead generation, customer services, surveys and polling, data collection services, and many more. One of the most sought after inbound services is product enquiries that need to be treated for absolute satisfaction. It needs a lot of patience, time and energy to make the customer understand about the product and resolve his/her query.
Lead Generation Surveys are one of the most advanced and technical surveys that are carried out through Multi-branching, pop-up screens, scroll-bars, productivity and results through quality and time management.
Whether the services are inbound or outbound, both are provided with expertise and excellence.
Retrieved from “http://www.articlesbase.com/customer-service-articles/companies-enhance-efficiency-through-inbound-and-outbound-call-center-1445044.html”
(ArticlesBase SC #1445044)
Jack Morkel –
About the Author:
Jack Morkel is well known author has written article on Outbound Telemarketing Services, Offshore Call Center, Call Center Ousourcing, BPO Companies, Inbound and outbound call center and many other subjects.
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Outsourcingl
Sep 07, 2010
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The BPO industry is one of the most challenging businesses to be in and requires outstanding execution skills. InSO has mastered the art and has sustainable competitive advantage through strong fundamental practices that are an integral part of our operational model, and more importantly, our culture.
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Aug 20, 2008
lViews: 112
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Jack Morkel is well known author has written article on Outbound Telemarketing Services, Offshore Call Center, Call Center Ousourcing, BPO Companies, Inbound and outbound call center and many other subjects.
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No commentsTouchStar Boosts Community Spirit With Toy Drive for Toys for Tots
TouchStar Boosts Community Spirit With Toy Drive for Toys for Tots
Denver, CO — January 9, 2008
TouchStar (http://www.touchstar.com) called upon the Colorado call center community to contribute to a holiday toy drive to benefit the Marine Toys for Tots Foundation (http://www.toysfortots2007.com).
The Toys for Tots Foundation provides happiness and hope to disadvantaged children who might otherwise be overlooked during the holiday season. The toy drive was part of the TouchStar Community Spirit Program (CSP). The CSP program assists non-profit organizations with various volunteer activities that employees are encouraged to participate in.
Steve Bederman, CEO of TouchStar, commented: “TouchStar strongly encourages our partners, customers, and employees to share. Toys for Tots is such a wonderful and respectful organization to partner with in bringing joy to less fortunate families. Our organization certainly grew from this experience, and we value any opportunity to give back to our community. 2008 is TouchStar’s year to share and we plan on sharing in big ways.”
TouchStar invited the call center community to participate in the event. Members of the Call Center Networking Group (http://www.ccng.com) joined TouchStar in donating toys to the foundation. Bederman shared his vision with event attendees in his presentation titled, “Honoring Your Client’s Trust in Choosing You,” where he spoke about the origin of TouchStar, the importance of the TouchStar Core Value, and the importance of giving back in the communities we work in.
TouchStar supports a wide range of charitable organizations. The company encourages any non-profit organizations to contact them with their requests for volunteer support.
About TouchStar
TouchStar develops and supports world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver, Colorado, and offices in New York, Phoenix, Davenport, Mumbai, Manila, and Manchester. TouchStar’s fully integrated products include: inbound and outbound call center software, PSTN and VoIP telecommunications hardware, predictive dialers, automated voice messaging, scripting, recording, monitoring, quality analysis, advanced ACD & IVR, reporting, compliance management, and an IP PBX phone system. For more information, please call +1.303.338.0678, email pr@touchstar.com, or visit http://www.touchstar.com.
Contact:
Brian Smits
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303.338.0678
pr(at)touchstar.com
http://www.touchstar.com
###
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No commentsAmeriCall Exhibits at Inaugural Southeast Louisiana Hurricane Readiness & Emergency Management Technology Expo
Tacoma, Washington — June 13, 2009
Inbound/outbound call center and answering service AmeriCall recently exhibited at the inaugural Southeast Louisiana Hurricane Readiness & Emergency Management Technology Expo in New Orleans. As the only call center service provider in attendance, AmeriCall informed expo attendees of available emergency messaging and dispatching strategies for effective emergency response and management of natural disasters.
The expo, held at the Lindy C. Boggs International Conference Center on the University of New Orleans Lakefront campus, was sponsored by the Louisiana Technology Council and brought together emergency management and homeland security professionals and vendors. The one-day, tech-focused expo addressed subjects such as transportation, public health and medical services, search and rescue, agriculture and natural resources, public safety and security, long-term community recovery, and emergency response.
Attendees learned about AmeriCall’s commitment to disaster management through efficient screening of and response to emergency calls. Twenty-four hours per day, seven days per week, AmeriCall agents and operators are available to provide alpha-numeric pager dispatches, medical dispatches, email dispatches, and cell/home/office dispatches in times of crisis. Online, real-time reporting is also available through AmeriCall’s web interface and includes performance statistics, call detail, instant access to call recordings, and screen captures of agent interactions.
According to General Manager Scott Hager, “AmeriCall continues to work with governmental and business clients in Louisiana and other parts of the country to develop simple and effective strategies for disaster preparation and management. Our processes help our clients not only manage crisis but continue to manage their operations for as long as necessary after the initial crisis is over. Our answering service systems are highly customizable and can be readily adapted to almost any requirement.”
AmeriCall’s answering services are customizable to best meet clients’ needs during emergencies. AmeriCall emergency response clients include government and commercial organizations such as Tulane University, Time Warner Cable, and the National Wetlands Research Center.
For additional information on AmeriCall or its call center services, contact Scott Hager or visit www.americall.com.
About AmeriCall:
One of the nation’s top inbound/outbound call centers and answering services, AmeriCall has more than 70 years of experience providing standard and fully customized answering and call center solutions for a wide variety of industries. The company devotes resources to researching, developing, and integrating the latest communications technologies into its operational infrastructure to lower client costs and streamline operations, as well as increase productivity and profits.
# # #
Inova Solutions Partner, ArabianITS, Deploys Contact Center Reporting Solution at Zajil International Telecom
Charlottesville, VA (Vocus) April 15, 2009
Inova Solutions, a leading provider of real-time contact center data monitoring and reporting, recently announced the implementation of its reporting solutions at Zajil International Telecom Company K.S.C.C., a leading regional data telecommunications and internet solutions provider based in Kuwait with active branches in the Hashemite Kingdom of Jordan, The Kingdom of Bahrain and future coverage in the entire MENA region.
Zajil Telecom’s two contact centers handle communications with both retail and corporate customers. Until recently, Zajil’s contact center teams and management had limited visibility into metrics such as abandoned calls, customers’ average wait time, available agents in the center and other key performance indicators. The company realized that having this information available in real time could drastically improve their ability to meet customers’ needs.
Arabian Information Technology Solutions Company, W.L.L., a leading IT systems integrator, recommended that Zajil install Inova Broadcaster™, a contact center digital signage reporting solution. The Broadcaster solution aggregates key information from automatic call distributors and internal databases and graphically displays this information on large LCD screens in the contact center. ArabianITS also outfitted Zajil’s contact centers with Inova Desktop Presenter™, a software application that displays the same information directly on agents’ and supervisors’ computer desktops.
“We are very pleased with the reporting technology we received from ArabianITS and Inova Solutions,” said Mr. Khalifa Al Soulah, MD, CEO at Zajil Telecom. “With visibility into our contact centers’ performance, we are now equipped to deliver better customer service.”
Inova Solutions will continue to partner with Zajil Telecom and ArabianITS to ensure long-term ROI. “We are committed to following through with every contact center we work with, providing the training and technical support they need to make the most of their reporting solution,” said Inova Solutions President & CEO Tom Hubbard.
About Inova Solutions
Founded in 1984, Inova Solutions is a global provider of real-time visual communications that help inbound and outbound call centers, public transit systems, schools, manufacturers and others instantly communicate vital information. Inova specializes in middleware and software that aggregates and reports contact center data from multiple sources and relays the most relevant metrics to managers, agents and other constituents. This information can be displayed on LED displays, LCD digital signage, web-based dashboards and computer desktops. For details, visit www.inovasolutions.com/call-center-reporting.
About Zajil Telecom
Zajil International Telecom Company K.S.C.C is one of the region’s leading data telecommunications and internet solutions providers, specializing in networked IT services, local and international data communications services, broadband and internet services, and specially-tailored solutions for critical environments. For details, visit www.zajil.com.
About Arabian Information Technology Solutions
Arabian Information Technology Solutions Company W.L.L. is a fast-growing IT systems integrator and managed services provider in the Middle East and North Africa region. ArabianITS specializes in routing and switching, security, communication and infrastructure management. Under the services portfolio, ArabianITS provides data center services, outsourcing and consulting services. For details, visit www.arabianits.com.
###
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Outbound Call Center Training
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Home Page > Business > Outbound Call Center Training
Outbound Call Center Training
Posted: May 21, 2010 |Comments: 0
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Outbound Call Center Training
By: jems hug
About the Author
Outbound call centers equip their agents to deal with anything they need to tackle your business. For more on outbound call center services, pay us a visit.
(ArticlesBase SC #2419228)
Article Source: http://www.articlesbase.com/ – Outbound Call Center Training
The need and importance of outbound call center training can hardly be understated. Answering services are at an advantage that way because they are dealing with customers and callers who are interested in talking to the agent. The case is the inverse when it comes to outbound telemarketing services. Here the agent has to interact with potential customers who are more likely to be disinterested in the products or services. It becomes the agent’s job to talk to them in a professional but persuasive way. Convincing the person on the other end of the phone to at least hear them out is the main challenge for the agents in this case.
That is where outbound call center training steps in. The agents who handle outbound BPO calls are advised to keep their calm at all points. There will be those provocative statements glaring down the phone. There will be those receivers who don’t have anything to do with the product or service. There will be those who hate the very voice of a telemarketing agent! Agents are warned that these challenges would make up the bulk of their work. Their training agenda consists of several aspects of marketing that you would not find in the course sheets of offline marketing.
Among others, anger management plays a very major role in outbound call center training. Agents are told that there will be provocations and even humiliating remarks coming from the receivers of their calls. The BPO agent’s work is to turn all of that negativity and push for sales as well. Samantha Gray, a training expert with a reputed business outsourcing center says, “We monitor all the calls that the agents make. If we find that the agent has raised his or her voice during a call, we warn them. If the problem persists with the same agent, we terminate them.” The cold logic is that call center agents have to hold their nerves because any failure on their part to do so would harm the client’s business.
To get rid of the stress in the work environment, outbound call center training sometimes involve yoga and other breathing techniques to soothe the frayed nerves. Samantha says, “Deep breathing works really well to channel all the agitation and frustration out of your system into positive energy.” BPO agents derive a lot of benefit from these training exercises because these are part of their survival strategies. They know that they can never afford to head for a burn-out because of the steep work pressure. Longevity is the key for any professional and is more so for the call center agent.
As a client who is looking to hire a business outsourcing firm or a wide-eyed youngster looking to join the BPO world, you need to know the training methods. This is because only when you know what the agents are trained for can you fully appreciate and understand their mind and the rush of activity within. It’s only then that you can truly value what it takes for your project to get delivered on time. And what goes behind those cracking lead generation lists that the BPO firm hands over to your in-house sales team.
Retrieved from “http://www.articlesbase.com/business-articles/outbound-call-center-training-2419228.html”
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jems hug –
About the Author:
Outbound call centers equip their agents to deal with anything they need to tackle your business. For more on outbound call center services, pay us a visit.
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call center, bpo, customer care, call centre, customer services, call center services, call center bpo, business process outsourcing
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Outbound call centers equip their agents to deal with anything they need to tackle your business. For more on outbound call center services, pay us a visit.
