Archive for the 'Inbound Call Center' Category
Find Call Center Service & Call Center Solutions B2B Lead Generation Telemarketing
www.call4peace.com – We Provide call center service including 24 hour call center solutions and business call center service inbound call center, outbound call center, new york call center, nationwide call center, business call center, 24 hour call center, virtual call center,live call center,tel…
No commentsBaltimore Area Call Center Provides Assistance for Hurricane Katrina Related Calls directed to the USDA Food Safety Hotline
Baltimore, MD — September 13, 2005
TeleRep, A mid-sized call center near Baltimore-MD, is once again assisting a difficult situation. Hurricane Katrina caused the USDA to prepare for the potentially sudden increase of inbound calls to the USDA’s Meat & Poultry Food Safety Hotline. TeleRep has a track record of providing quick, professional assistance for the USDA when they need additional operator resources. Â?WeÂ?ve provided our professional call center services in the past to assist the national Meat & Poultry hotline in handling high call volumes for various national campaigns such as calls regarding the Mad Cow disease scare in late 2003 and a major beef recall in 2002. Currently, we’re providing a similar service for calls related to the impact from Hurricane Katrina,Â? said Business Development Manager, Joseph Simpkins.
Location, capacity, technology and experience all enable TeleRep to prepare and deliver tele-response teams for potentially high call volumes very quickly for local organizations. The speed at which service can be delivered is critical for the MP hotline and many resources must be organized almost immediately to provide the assistance needed to compliment their internal hotline resources.
The USDA FSIS has contracted with TeleRep to provide overflow and after-hours support for the duration of the Katrina related call volume. Â?TeleRep is glad to be in a position of service for the USDA and all Americans who rely on the food safety hotline for help, especially in difficult times,Â? said Company President Sandra Olson. TeleRep will continue to provide support to the USDA now and in the future when assistance is needed.
ABOUT TELEREP
TeleRep is a division of ATS Call Centers, Inc. and is nationally certified through WBENC as a woman-owned business. In business since 1976, ATS provides 24/7 inbound call center services for medium and large companies that need advanced customer support, complex call handling or high-end call center and telephone support services. TeleRep offers the advanced services of a corporate call center with the advantage of process efficiency typical of a smaller business.
Contact center services such as fax, email, web and other direct response solutions are also developed and delivered from TeleRep’s location in Glen Burnie, Maryland.
For more information about TeleRep, its services and capabilities, contact Joe Simpkins, Business Development Director, at (410) 761-2424 / (800) 638-2000 or jsimpkins @ telerep.com Â? http://www.telerep.com
# # #
Find More Inbound Call Center Press Releases
No commentsQuotesforyou.com Launches Free Online Price Quote Service
— February 2, 2005
Quotesforyou.com founded to assist buyers of goods and services by providing a fast, free way to get quotes from reliable and prescreened providers anywhere in the U.S. for any good or service.
Company President Robert Kaiser explained “our services help consumers and business control costs by providing an easy source to obtain competitive bids from reliable providers for the goods or services they are seeking”.
Consumer services include: quotes for mortgage refinancing, health and life insurance, home improvements and repair, fire and water damage restoration services, new and used car quotes, buy here pay here auto sales, house cleaning services, landscaping services, window and door sales, garage door service and repair.
Business services include: quotes for inbound call center services, outbound telemarketing, commercial cleaning, industrial roofing, employee benefits consulting, temporary employees, copier sales and leasing, computer sales and leasing, water cooler sales and services, payroll services, database entry services.
Quotesforyou.com provides a fast convenient way to get competitive quotes from prescreened providers for any good or service in the U.S. and Canada.
Quotesforyou.com employees take pride in what they do customers locate only the highest quality goods and services at the most competitive cost every time.
The request process is pretty simple. The minute your request is received a Quotesforyou Consultant begins a search of Quotesforyou pre-screened providers specializing in the good or service you are seeking.
Your request is then dispatched and you are contacted by Quotesforyou.com affiliate who provides you a free quote for the goods or services you are seeking. The amazing part is www.quotesforyou.com services are free.
You can obtain your free quote by visiting www.quotesforyou.com and filling out a short request form. Quotesforyou.com staff members will take it from there and offer you up to 5 competitive quotes.
In addition to Quotesforyou.com. President Robert Kaiser operates a chain of other successful direct marketing companies including:
www.telemarketingconsultant.com
www.telemarketing-services-company.com
www.call-center-services-company.com
www.call-center-outsourcing-services.com
www.callcenterservices.net
www.telemarketing-services.us
www.1800telemarketing.com
These direct marketing firms offer services to businesses including: web design, digital imaging, print design, telemarketing services and call center services.
So whatever you need a quote for, you can count on the Quotesforyou.com network to save you time and money.
###
Offshore Call Center Inbound & Outbound Telemarketing Service
Need a Call Center? www.call4peace.com is a full service Call & Telemarketing Service. From our worldwide Call Centers we can help your business grow. Looking for a call center in your area? Look no more! Call4Peace can help you with Inbound & Outbound Telemarketing Campaign & Call Center Services. B2B Lead Generation Experts & Marketing Services By Advertising Agency In New jersey.
Video Rating: 0 / 5
This article will provide you a general idea of what to anticipate with the training programs offered during decision centers for an incoming employees. advice4unow.com
No commentsInbound Call Center
Find Inbound Call Center Service, Call Center Services Outsourcing (Phone, Live Chat, Email & Data) For US, UK & Europe At Low Cost 24×7. – created at animoto.com
No commentsWhy Outsourcing Inbound call center is beneficial for Business?
Why Outsourcing Inbound call center is beneficial for Business?
Call Center Company serve many call center services like inbound call center, outbound call center, telemarketing, customer relationship management, chat support, customer live help support etc.
We will see here about only inbound call center services. Call Center Company handles incoming calls to potential customers who are looking for information on products or services. Inbound call center agents often interact with customers by telephone and e-mail and chat. The main advantage is that it allows companies to benefit from high-quality services.
Inbound Call Center is helpful to improve the performance of the companies products and services. Customer representatives elected qualified and trained customer interest is the main strength of a society, because these substances are directly related to your potential customers and to show the reflection of the company to its customers.
Below mention services support to inbound call center services:
• Live Chat Support
• Help Desk Support Services
• Online Customer Support Services
• Technical Support Services
• Live Customer Support Services
• Remote Receptionist
• Answering Services
Advantages of outsourcing inbound call center:
• Large market coverage
• Skills and technically trained experts who work for your business and organization
• Get quality lead generation
• By outsource inbound call center projects and concentrate on business
• With the help of inbound call center services, your business can reduce its efforts and management workload
There are many company provide inbound call center services with cost effective and rapid of the time. Inbound call center provide 24×7 hours services. Calling agents communicate the people directly and get quality lead by convincing them about the product or services.
Call Center India is fastest growing outsourcing call center Services Company provides cost effective and high quality call center services. For more information visit at: http://www.callcentreindia.com
Outsourcing: Does It Really Add Jobs To The US Economy?
— October 26, 2004 –
We’ve all seen the headlines: Outsourcing America; John Kerry Says He’ll Put an End to “Off-shoring” US Jobs. Are Too Many US Jobs Going Overseas? But have we really stopped to look at the benefits of working with offshore companies?
In just over one year since Tele-SalesForce, Inc. began operations and subsequently launched TSF Call Center, Tele-SalesForce, Inc. has signed up over 25 customers including Sun Microsystems and PeopleSoft, added more than a dozen US jobs (Executive Team, Controller, Legal Counsel, Sales Professionals, etc.) and perhaps most importantly, helped other US companies increase sales dramatically. According to Stephen Polinski of GenuOne, “Tele-SalesForce, Inc. helped us understand our target market better, developed a value- based sales message, and then executed the telesales campaign. In just a few weeks, we closed a transaction worth ,000 to our company.”
Chad Burmeister, Co-Founder and CEO of Tele-SalesForce, Inc. said, “Just like enterprise software helped companies throughout the 1990’s to reduce costs by millions, improve efficiencies, and help companies compete, Business Process Outsourcing (BPO) will become the next buzzword for the remainder of this decade. In our first year of operations, our company has proven that by taking a socially responsible approach to outsourcing, and focusing on jobs that US workers typically don’t do as effectively, or do not want to do at all, we can add new jobs to the US Economy, not take them away.” Mr. Burmeister also said, “We hired one local Account Executive that made about 100 telesales calls in the 10 months he worked with us. Our offshore telesales agents make more than 100 outbound telesales calls every day.”
Additional value created by TSF includes: Identified and scheduled conference calls with decision makers at thousands of auto dealers which led to more than 0,000 in sales; provided 24 hour instant message support for a bank in Arizona to help them compete with B of A and other large banks; enabled at least three US companies to start a business using TSF call center as the backbone of their telesales operations; partnered with one US based call center in the past 60 days and already sold 2 seats for them.
The Scoreboard: Net US jobs lost: 0. Net US jobs gained: 20+.
About TSF Call Center – TSF Call Center (also known as Tele-SalesForce, Inc.), world class call center, world class results, helps companies build a successful marketing campaign, monitor the campaign, and insure the best possible results. Additional services include complete outbound telesales campaigns, inbound call center support, and other back office services such as instant messaging, email support, and claims processing. The company is based in Southern California, has a sales office in Scottsdale, Arizona, a call center in Philadelphia, PA and a 350+ seat call center in Calcutta, India.
Contact us: info@tele-salesforce.com or 877-687-6320
# # #
Call Center Services Company Expanding in Philippines
West New York, NJ — June 11, 2010
Next Level IT Services announced today that it is increasing its marketing efforts to reach out to small businesses across the globe to expand their call center services. NLIT is increasing internal business to business telemarketing efforts, web marketing, and sales and advertising. The call center services company provides telemarketing, customer service, and data entry services to companies around the world.
Economic conditions have lead to the decision to aggressively increase marketing. The company serves a large business base in the United States, and aims to take advantage of increased hiring in the US. The US has created an estimated 982,000 jobs in the first five months of 2010, and 937,000 since November. The unemployment remains high, but job growth is a far cry from the massive job losses the US economy sustained in 2007-2008. Additionally, the crises in the Euro Zone has led to a relatively strong dollar, which positively impacts NLIT.
“The current climate provides us with a unique opportunity to grow,” said Marketing Director Adam Shore. “We plan to seize the opportunity and generate new business for our center.”
NLIT opened an inbound call center in Bacolod, Philippines in 2008, but is expanding its outbound call center services this year. The outsourcing services company specializes in contact center services such as order taking, appointment setting, lead generation, virtual assistance, and live chat services.
“We are thrilled with the performance of the Philippines center,” said Director Dan Granbury. “Bacolod has an excellent, well educated talent base, a large presence of contact centers, and access to cutting edge technological infrastructure that can be hard to find elsewhere.” Granbury brings an extensive background in telemarketing and sales in the US. He joined the firm last year to help train and educate employees with US best practices. “Most of our clients in the US appreciate the ability to work with nationals,” added Granbury.
###
Find More Inbound Call Center Press Releases
No commentsSaveOnResorts.com Provides Users with Ability to Customize Their Own Orlando Vacation
San Diego, CA — May 20, 2009
SaveOnResorts.com, an online discount travel provider for both domestic and international destinations, now provides customers with the ability to customize their own Orlando vacation package in just three easy steps.
Guests can now choose exactly which and how many Orlando theme park or dinner show passes they want included in their package. After selecting their desired travel dates, customers can choose from over 40 different combinations of adult or child Disney, SeaWorld, Universal and Dinner Show Passes. They will then choose their accommodations from a list of available hotels, resorts and condos for their selected dates.
The new feature was added due to popular demand by customers. SaveOnResorts.com co-founder, Elliot Springer, said, “we are finally providing something that customers have been wanting for years. We developed this application to be easy, flexible, informational and with the ability to reserve online instead of having to pick up a phone.” The ability to create a custom Orlando vacation enables customers to easily stay within their budget as they have complete control over what is included in their vacation package. Guests can add theme park tickets to any Orlando hotel, condo or resort that SaveOnResorts.com offers. For additional information on custom Orlando vacation packages, visit www.saveonresorts.com
About SaveOnResorts.com:
Founded in 2004, SaveOnResorts.com offers discount vacation packages and vacation rentals to worldwide destinations. SaveOnResorts focuses on bringing the ease of discounted travel to customers through an easy-to-use website with the ability to book directly online. SaveOnResorts has an inbound call center with staff that is fully trained to provide customer service and answer any questions about areas and resorts offered on the website. Other destinations offered by SaveOnResorts.com include Puerto Rico, Las Vegas, Cancun, Aruba, Dominican Republic and many more. For additional information, please visit www.saveonresorts.com.
###
Tele-SalesForce, Inc. Announces Strategic Acquisition of Demand First
— May 31, 2005
Tele-SalesForce.com, world class telesales people, world class results, today announced the strategic acquisition of DemandFirst. DemandFirst is an organization that helps Fortune 1000 companies increase effectiveness by assisting them generate warm, qualified leads. DemandFirst enables TSF to strengthen the core offering in high tech and software and expand into new verticals including manufacturing, and healthcare and Pharmaceutical industries. Not only does DemandFirst offer specialized knowledge, they are skilled in advanced list development for prospecting and lead generation campaigns.Â
According to David Vest, Vice President of Sales and Operations of Tele-SalesForce.com, Â?This is a strategic acquisition for TSF. Not only does Demand First help with our expansion into the medical industry, but it allows TSF to offer more value added services to our customers.Â? With this added experience and knowledge, TSF will be able to provide clients with even more qualified leads resulting in even more value for our customers.Â
“This acquisition brings decades of experience in the medical and pharmaceutical industry to TSF, and adds additional US based resources to our operations team to manage and support our global customers,” said Chad Burmeister, Chairman of the Board.
About Tele-SalesForce.com
Tele-SalesForce.com, world class telesales people, world class results, helps companies build a successful marketing campaign, monitor the campaign, and insure the best possible results. Additional services include complete outbound telesales campaigns, inbound call center support, and additional strategic marketing services. The company is based in Southern California, and has regional offices across the United States, and offshore offices in India and other international locations.Â
Contact:
Chad Burmeister
877-687-6320
chad@tele-salesforce.com
TELE-SALESFORCE, INC.
# # #