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VoIP Conferencing Phone ? Facilitating Better Communications at Lesser Cost

VoIP phones facilitate organizations to communicate in a better way at lesser costs. VoIP is one of the latest inventions in the field of communication. For making a call to any part of the world, using this technology, an internet connection and appropriate equipment is all that is required.

VoIP phones with several advanced features are manufactured by many leading manufactures. Although these equipments come with a number of next generation features they are efficient, comfortable and easy to use.

With the increasing popularity of VoIP phone systems, organizations of all sizes are getting them installed in the offices because of the cheap communication options which they provide. The different equipments come with different features. An organization can choose an equipment for themselves as per their business requirements.

Most of the VoIP conferencing phone systems come with a wide variety of features like call waiting, call forward, call transfer, call mute, speaker, caller ID etc, in order to facilitate a smooth conferencing. Some of the latest models of VoIP phones also support Wi-Fi technology and Microsoft Windows. These phones have a good sound quality and increased standby time, as well as, talk time.

Polycom VoIP Phones are fully interoperable with leading IP PBX and Softswitch platforms, you can have a variety of end-to-end, fully integrated VoIP solutions to choose from. Check out Polycom’s VoIP Technology Partners. VoIP solutions that feature Polycom VoIP phones provide a high-quality, rich communications experience, deliver productivity-enhancing new applications, and offer significant cost savings through consolidation of network costs for voice and data, and elimination of costs of phone moves, additions, and changes.

Avaya’s range of digital and IP telephones deliver advanced productivity-boosting features, including a large display and up to a 100-entry call log. These cost-effective phones are the choice for any business or contact center using IP Office and bring Avaya state-of-the-art technology directly to your desktop. These telephones deliver efficient service, superior voice quality, along with cutting-edge communications features such as screen labels for call appearance/feature keys to simplify user administration.

A good quality VoIP conferencing phone definitely proves to be a cost effective communication medium for an organization.

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VoIP conferencing phone ? Facilitating better communications at lesser cost

VoIP phones facilitate organizations to communicate in a better way at lesser costs. VoIP is one of the latest inventions in the field of communication. For making a call to any part of the world, using this technology, an internet connection and appropriate equipment is all that is required.

VoIP phones with several advanced features are manufactured by many leading manufactures. Although these equipments come with a number of next generation features they are efficient, comfortable and easy to use.

With the increasing popularity of VoIP phone systems, organizations of all sizes are getting them installed in the offices because of the cheap communication options which they provide. The different equipments come with different features. An organization can choose an equipment for themselves as per their business requirements.

Most of the VoIP conferencing phone systems come with a wide variety of features like call waiting, call forward, call transfer, call mute, speaker, caller ID etc, in order to facilitate a smooth conferencing. Some of the latest models of VoIP phones also support Wi-Fi technology and Microsoft Windows. These phones have a good sound quality and increased standby time, as well as, talk time.

A good quality VoIP conferencing phone definitely proves to be a cost effective communication medium for an organization.

Polycom VoIP Phones are fully interoperable with leading IP PBX and Softswitch platforms, you can have a variety of end-to-end, fully integrated VoIP solutions to choose from. Check out Polycom’s VoIP Technology Partners. VoIP solutions that feature Polycom VoIP phones provide a high-quality, rich communications experience, deliver productivity-enhancing new applications, and offer significant cost savings through consolidation of network costs for voice and data, and elimination of costs of phone moves, additions, and changes.

Avaya’s range of digital and IP telephones deliver advanced productivity-boosting features, including a large display and up to a 100-entry call log. These cost-effective phones are the choice for any business or contact center using IP Office and bring Avaya state-of-the-art technology directly to your desktop. These telephones deliver efficient service, superior voice quality, along with cutting-edge communications features such as screen labels for call appearance/feature keys to simplify user administration.

If you are in search of the best VoIP phones at the best prices, you can visit http://www.telcom-data.com/

Where to find Audio Conference Service Providers

For a company looking to make use of an audio conference service, there are various providers available for them to choose from.

They can either rent the equipment or they can buy them if ever they need to hold conferences regularly. Audio conferencing companies offer various software, equipment, setup, and follow-up services to their clients. It is ideal to compare the prices offered by each company to make sure that it is the right provider. Here is a list of some companies to check out.

 Avaya/Spectel, Inc.

Avaya is a common brand used by most contact centers. They offer web, video, and audio conferencing services. Handling communications for more than a billion businesses all over the world is one reason why this company made it in the Fortune 500R list.

InterCall

The great thing about getting an audio conference service from InterCall is that they are considered to be the largest provider for this type of service. Most customers will find everything that they need in this company, in terms of communication technology.

MCI Conferencing

If reputation and specialization is important, MCI Conferencing could be the right provider to work with. They are the largest audio conferencing company today. With that, they offer a full array of conferencing services to match their client’s needs.

There are still so many companies that offer an audio conference service, most not only provide reliable equipment, but also good quality service to back it up. As a client, comparing them side by side before choosing the right one will be the best method to take.

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Oaisys Expands Globally With Uk Office Opening

TEMPE, AZ and CAMBRIDGE, ENGLAND–(Marketwire – February 17, 2010) –   OAISYS®, a leader in small- to medium-sized business (SMB) and enterprise-class call recording and contact center management solutions, today announced that it has expanded operations globally with the opening of the OAISYS Limited UK office in Cambridge, England. OAISYS Limited is accepting applications for UK telecom resellers. The OAISYS UK office will handle the company’s business throughout the European market.

With the opening of the OAISYS UK office, SMBs and enterprises throughout Europe now have access to the award-winning OAISYS Talkument® and Tracer call recording solutions. Compatible with leading IP business communications systems available in Europe, including those from Avaya, Mitel, Toshiba, ShoreTel and others, Talkument and Tracer help companies improve customer service, reduce costs, increase revenue and drive overall profitability.

“Our Talkument voice documentation and Tracer contact center management solutions, paired with our unrivalled pre- and post-sales support programs, have been well received by our North American customers, vendor partners and resellers,” said Brian Spencer, president of OAISYS. “In response to market demand, we have opened the OAISYS Limited office, which allows us to extend our unique and proven value proposition to effectively service customer needs and telecom reseller revenue growth objectives in the UK market.”

“OAISYS Limited is actively engaged in bringing on new resellers, and the interest level has been exceptionally high,” said Kevin Burns, OAISYS Limited managing director. “The call recording industry is especially abundant with opportunities as more and more UK businesses recognize the benefits of our solutions for staff training, risk management and revenue protection. We’re eager to meet the burgeoning customer demand for our products by building our authorized dealer network in the UK.”

OAISYS Limited will be exhibiting at the 2010 Convergence Summit North event, the UK’s largest channel event, bringing together leading voice and data resellers with major convergence suppliers. The event will be held on March 16 and 17, 2010, at the Manchester Central Convention Complex. On display will be the latest version of Tracer, the industry’s leading digital recording solution for contact centers. This latest release includes new feature enhancements to better support large-scale, enterprise-wide deployment of the award-winning professional interaction management software. OAISYS will be located at Stand Number 36.

About Talkument:
Talkument personal voice documentation and collaboration software utilizes patent-pending OAISYS Portable Voice Document (PVD™) technology to create digital media documents from business telephone calls, making them available to organize, retrieve, playback, annotate and share as needed. It provides company-wide control over risk management, quality assurance, customer retention, dispute resolution and other critical business concerns.

About Tracer:
Tracer is the industry’s leading digital recording solution for contact centers. Tracer also leverages OAISYS PVD technology paired with advanced contact center management features, including customizable employee performance evaluations, live and auto call monitoring, quality and resource utilization reporting and synchronized desktop video recording capabilities.

Both Talkument and Tracer are compatible with the leading IP business communication solutions providers, including Avaya, Mitel, Toshiba, ShoreTel and more.

OAISYS provides an Application Programming Interface (API) that enables integrations with various predictive dialers, ACD and other contact center applications as well as commonly used business applications, including Salesforce.com®, Microsoft Outlook®, Microsoft Dynamics® CRM, and Microsoft SharePoint®.

For information about becoming an OAISYS Limited UK Authorized Reseller, please contact:

Kevin Burns, OAISYS Limited Managing Director
Office: 0844 73 66 152
Mobile: +447811201599
Kevin_Burns@oaisys.com

About OAISYS:
OAISYS® (www.oaisys.com) is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small- to medium-sized businesses to multi-site large enterprises. The OAISYS voice documentation and interaction management solutions help companies within a variety of industries — including healthcare, automotive dealerships, financial services, and the public sector — attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. Compatible with leading business communications system providers, including Avaya, Mitel, ShoreTel and Toshiba, OAISYS Tracer and Talkument applications help companies improve risk management, quality assurance, customer retention, dispute resolution, regulatory compliance and other critical business concerns. OAISYS is headquartered in Tempe, Ariz. OAISYS Limited is located in Cambridge, England.

OAISYS PR Contacts:
Teri Sawyer
T&Co.
714-536-8407
Email Contact

Roland Murphy
OAISYS
888-496-9040
Email Contact

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Jabra Headset

Jabra is a leading manufacturer of headsets for cell phones and other devices, owned by Denmark based GN Netcom. Jabra produces professional headsets solutions for home, workplace, and contact centers. Jabra was founded in 1983, and in Sep 2000 it was acquired by GN Netcom, a division of the Danish company GN Great Nordic. Jabra is headquartered in Nashua, NH. Its range of products includes wired, Bluetooth and DECT wireless, USB and unified communication enabled headsets.

Popular Jabra Headset Products

Jabra BIZ 620 USB: The Jabra BIZ 620 USB headset is plug-and-play with Microsoft Office Communicator 2007. It is integrated with call control and volume adjustment buttons. The headset is equipped with mono and duo speakers for various uses. This headset is also equipped with in built VoIP with full wideband functionalities. The Jabra BIZ 620 USB headset provides a full frequency response up to 6,800 Hz for optimum call clarity.

Jabra BT530 USB: The Jabra BT530 USB is a Bluetooth 2.0 EDR, eSCO and A2DP headset with NoiseBlackout™. This technology provides background noise elimination. The headset is equipped with dual microphones, and an intelligent volume control system. In addition, it offers a shock protection mechanism against sudden noise surges.

Jabra GN2100 USB: The Jabra GN2100 USB is ideally suited for enterprise needs, and has a sleek styling. The headset supports IP telephony and is equipped with Hi-Fi stereo sound quality.

Jabra STONE: The Jabra STONE has a cutting edge design and has a dual microphone system equipped with NoiseBlackout™ technology. It also consists of a Multiuse™ technology for multiple pairing with other devices simultaneously. The touch volume control and music streaming capabilities from other A2DP phones are the high points of this headset.

Jabra JX20 Pura: The Jabra JX20 headset is made from Titanium and is a hallmark in technology and luxury. It has a talk time of six hours and comes with an LED battery indicator, 2 ear hooks, one extra earpiece cover and a micro-USB AC power charger.

Your choice of headset depends on your current and future usage, and the work environment. Jabra offers cutting-edge headset solutions for all your home and business needs. Jabra has an excellent track record in quality of service for more than two decades. For more information on top of the line headsets and audio solutions offered by Jabra, please visit www.telecomsuperstore.com.

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Plantronics Headset

Plantronics (NYSE: PLT) is the world’s leading designer and marketer of headset products for a wide variety of communications devices. In fact, the first words spoken from the moon were through a Plantronics headset in 1969. Besides space exploration, Plantronics headsets have been deployed in many Fortune 500 corporations. Plantronics offers mobile headsets, computer audio headset products and wired and wireless headsets and systems for office and contact center use.

Let’s look at some of the popular Plantronics headsets and their features:

Plantronics Discovery 975: The Discovery 975 has a striking minimalist design and one-touch controls. The Dual-mic AudioIQ² technology cancels background noise and enhances audio clarity. WindSmart technology provides triple protection against wind noise. The headset fits comfortably and has up to five hours of talk time and one hour of standby. It uses a QuickPair technology for seamless pairing with any Bluetooth enabled phone.

Plantronics Voyager PRO Bluetooth Headset: The Voyafer PRO headset is equipped with two noise cancelling mikes, AudioIQ² technology, and a pivoting mike boom. Automatic prompting for alert battery and mute status and triple protection against wind noise.

Plantronics Explorer 390: The Explorer 390 has noise reduction features like wind and echo reduction. It pairs easily with other Bluetooth enabled phones and has a lightweight design.

All Plantronics headsets and audio devices are equipped with Sound GuardPlus technology to reduce interference and transient pops. Plantronics Call Clarity system uses noise reduction techniques to process electronic signals to produce clarity in sound and reduce background noise.

On Choosing Plantronics Headsets

A headset can be an investment in the long run. To choose the best headset for you and your workplace, consider these following factors:

Extent of background noise

Protection against sudden bursts of noise

Levels of the output and input signal

Quality of after sales service

For many applications, the lower cost of a direct connect headset is sometimes the right choice. Plantronics also offers cutting edge direct connect solutions for your needs. However, for call-intensive environments, where productivity and safety are top priorities, the benefits of an amplifier-based headset solution outweigh differential factors in cost. Whatever your needs are, you can count on Plantronics for superior audio quality, service and reliability. For more information on top of the line headsets and audio solutions offered by Plantronics, please visit the Telecom Superstore.

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