Archive for the 'Aspect Contact Center' Category
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In today’s rapidly changing business environment the reliance on automated processes, and IT systems that underpin them, has grown. Systems must not only be available around-the-clock, but must offer protection and security for both customers’ information and the company’s data. However, few companies have the resources or desire to handle every aspect of their e-business infrastructure in-house. Increasingly, companies are turning to PTCL for the resources and skills they need to achieve a reliable, responsive and resilient infrastructure to suit their needs. Data Center Sites: Karachi Lahore Services: Infrastructure Hosting (Caging, Co-Location) Application Hosting (To Host Customer applications on Unified PTCL Infrastructure) On Demand Services (DR Solution , Backup Solution, Storage on Demand, Processing on Demand, HA through PTCL infrastructure) Hosted Business Solution (Email & Collaboration , Unified Communications, Video Conferencing, SaaS (Software as a Service), CRMs, ERP) Features: 99.999 % Uptime Every component is TIA 942 compliant Quarterly Technical Audits Round the clock support Gigabit Ethernet on demand basis 3+ Tier Storage Architecture Please contact for any further query at datacenters@ptcl.net
No commentsTE Connectivity Expands VPX Line With VITA 67 RF Modules
(PRWEB) November 07, 2011
New VITA 67 RF modules from TE Connectivity enhance the ability to add RF capabilities in VITA 46 VPX board-to-board connections. The modules, available with four or eight positions, accept SMPM coaxial contacts available for a wide range of flexible and semi-rigid cable on the daughtercard and preloaded board-mount SMPM contacts on the backplane. The modular design allows application-specific configurations with high contact counts in VPX systems. The RF modules are compatible with VITA 65 OpenVPX specification, which defines standard profiles for various configurations at the chassis, backplane, slot, and module levels.
Designed for high-reliability, high-density aerospace and defense applications, VITA 67 modules meet the vibration, environmental, and corrosion resistance requirements of VITA 47. The modules provide a convenient and standardized microwave interface to meet the needs of C4ISR applications such as ground base stations and communication systems, land and sea anti-ballistic signal processing, avionics and ground-based radar systems, and electronic countermeasures.
Contacts are on a 0.240-inch centerline to maintain high channel-to-channel isolation, while jacks are float-mounted to maintain a positive RF ground. The modules offer a contact float of 0.079 inch, radial misalignment of ?0.010 inch, and a contact antistubbing feature to allow reliable blindmating.
VITA 67 modules are part of the growing family of VPX modules from TE, including VITA 46 MULTIGIG RT2 connectors, VITA 62 power modules, and VITA 66 optical modules. The RF modules can also be used with other emerging high-speed connector systems such as the Fortis Zd system for next-generation VITA 72 applications.
For more information on TE’s VITA 67 RF modules, contact the Product Information Center at 1-800-522-6752. Follow us on Twitter for all the latest product news @TEConnectivity, and on Facebook, TEConnectivity.
Fortis Zd, MULTIGIG, TE Connectivity and the TE connectivity (logo) are trademarks of the TE Connectivity Ltd. family of companies.
About TE Connectivity
TE Connectivity is a global, $ 14 billion company that designs and manufactures approximately 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 100,000 employees partner with customers in virtually every industry?from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks?enabling smarter, faster, better technologies to connect products to possibilities. More information on TE Connectivity can be found at http://www.te.com.
Tyco Electronics is now TE Connectivity.
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Muhammad (PBUH) The Greatest – Lecture in New York – Sheikh Ahmed Deedat
Muhammad (PBUH) The Greatest – Lecture in New York – Sheikh Ahmed Deedat This lecture was delivered at Al-Khoi Center in New York, USA, on December 1993Sheikh Ahmed Deedat: In 1986, the King Faisal Foundation awarded the King Faisal International Prize for SERVICE TO ISLAM, to a South African who is more or better known than many dignitaries in their own countries. This was the first time that this prestigious award has been awarded to a South African. The recipient of this award was a man totally dedicated to his faith and its propagation and who was not afraid to challenge any one to a debate to settle once and for all the matter, who has the good news right? He was none other than Sheikh Ahmed Deedat, reverently known and called UNCLE by those who hold him in high esteem and admiration. The award came after a lifetime of struggle to propagate Islam and to defend Islam against the onslaught of the missionaries. Finally, he was given recognition by the international Muslim community that he deserved and focused more sharply the attention of the Muslim world on the most important aspect of his work, the challenge to propagate Islam. This was his life long ambition to focus the Muslim world’s attention and resources on the propagation of Islam, and at last he succeeded. What a moment of jubilation, achievement and personal gratification for Sheikh Deedat the award was, a turning point in his life. Sheikh Deedat did not have much formal schooling, but he was self-taught …
Video Rating: 5 / 5
TE Connectivity Launches New Hermetically Sealed Contactor
Harrisburg, PA — November 07, 2011
The KILOVAC EV100 contactor from TE Connectivity (TE) offers hermetically sealed construction for safe operation in explosive or harsh environments. Rated for 100 A at 600 Vdc, the contactor uses an inert gas in the contact chamber and an epoxy-sealed resin case to provide long-term reliability. Contacts will not oxidize or become contaminated during long periods of nonoperation. Isolation of 8 kVdc across the open contacts permits use for high-voltage isolation.
The compact package, available in a bottom-mount configuration occupying less than 4 cubic inches and weighing only 4.4 oz, is not position sensitive, which allows flexible application. The contactor features a coil economizer to reduce power consumption, with a coil operating voltage range of 9 to 36 Vdc. Standard coil termination is 15-inch flying leads. Contact configuration is SPST-NO-DM (Form X).
Designed in accordance with AS 9100 requirements, EV100 contactors are suited for ground power applications in aerospace as well as industrial and commercial power distribution, circuit isolation, automotive battery switching, and backup. Other applications include inverter control and battery switching in alternative energy applications such as wind and solar power.
For more information on TE’s KILOVAC EV100 contactor, contact the Product Information Center at 1-800-522-6752. Follow us on Twitter for all the latest product news @TEConnectivity, and on Facebook, TEConnectivity.
KILOVAC, TE Connectivity and TE connectivity (logo) are trademarks of the TE Connectivity Ltd. family of companies.
About TE Connectivity
TE Connectivity is a global, $ 14 billion company that designs and manufactures approximately 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 100,000 employees partner with customers in virtually every industry?from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks?enabling smarter, faster, better technologies to connect products to possibilities. More information on TE Connectivity can be found at http://www.te.com.
Tyco Electronics is now TE Connectivity.
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GigaOM Net:Work Conference ? Industry Leaders to Debate the Future of Work
San Francisco, CA — November 02, 2011
GigaOM, a leading business and technology media company, today announced a stellar lineup of top speakers for the second-annual GigaOM Net:Work 2011conference, set to take place December 8, 2011 at the Mission Bay Conference Center in San Francisco. Back for its second year, Net:Work is the only conference to focus on how collaboration and mobile technologies are creating a ?human cloud? ? fundamentally changing the way companies run their businesses and how employees collaborate. Leading speakers include top executives from Google, LinkedIn, VMWare, Quickoffice, Jive Software, Yammer, iPass, Box, with more joining weekly.
?The modern enterprise is a 24/7 global workforce connected by the web? harnessing broadband wireless, social collaboration, corporate wikis, virtual private networks, gamification, cloud computing, and other web-enabled enterprise collaboration tools to transform the entire culture of work,? said Nicole Solis, GigaOM senior writer.?GigaOM Net:Work is the only conference where future-focused business leaders come together to discuss the newest collaborative, mobile, and cloud technologies that enable global workforces to contribute wherever they are, whenever they want.?
At Net:Work, industry leaders will tackle the tough questions about the new global, mobile work culture via interactive panels, fireside chats, and compelling keynotes. The one-day event will gather GigaOM editors and research analysts alongside leading CEOs, CIOs, entrepreneurs, and investors to debate the technologies impacting enterprise collaboration, HR and recruitment, remote working, operational and office design, training and retention, and other critical aspects of running a business in the networked age.
Top Speakers
Top tier speakers include Steve Herrod, CTO of VMWare; Alan Masarek,CEO of Quickoffice; David Gutelius, Chief Social Scientist at Jive Software; Deep Nishar, SVP of Products and User Experience at LinkedIn; Amit Singh, VP of Enterprise at Google; Brian Murray, Head of Implementation Strategy at Yammer; and many more. Speakers will share case studies and lessons learned, and invite participants to engage in an open dialogue about the most important challenges to creating a modern business infrastructure. More speakers are joining weekly.
Which innovative web- and cloud-based leaders will become the next giants in the $ 222B enterprise software market? What does the 100% virtual workplace look like, and how can employees and companies thrive in this new environment? How can companies harness mobile and cloud collaboration technologies to become more productive and profitable? Speakers will answer these questions and more at Net:Work.
Engaging Themes
Themes covered at Net:Work will include:
????The Rise of the Mobile Workforce
Your employees are using their personal mobile devices to access corporate systems, whether you planned for it or not. With every new mobile device used by the mobile worker, enterprises must strike a balance between data security and employee productivity. CIOs and CTOs will share best practices for managing the mobile workforce.
????The Gamification of Work
How do you get a highly distracted partner or employee to complete paperwork, pay attention in meetings, or respond to surveys? Make the job a game. The latest trend in productivity and workforce engagement takes a page from apps and interactive games. Hear from the innovators who have found a way to make business processes more productive ? and fun.
????Combatting Information Overload
The rise of the always-on, connected employee has dramatically increased productivity ? but also can cause information and work overload.Over-stressed employees are a major source of job dissatisfaction. Find out how to use technology to help employees with work balance.
????The On-Demand Employee:The contract and freelance industry is booming, with the on-demand workforce making up nearly 30% of today?s U.S. workforce. Find out about new technologies that help companies realize the benefits of project-based and freelance workers.
????The Social Enterprise: Social tools such as present.ly, Socialcast, and Yammer are changing the way teams collaborate. Hear case studies from several businesses detailing how they use these tools to keep employees and managers up-to-date, build bridges between traditionally siloed departments, and create trust within their organizations.
Big Ideas
Net:Work 2011 will host a Big Ideas competition, selecting the most innovative startups and products advancing the future of work to present on stage in front of VCs, angel investors, tech enthusiasts, journalists, and other conference attendees. The closing date for entries is November 11, 2011 at 11:59 p.m. PST. The winners from across collaboration, mobile workforce, productivity apps, gamification, flexible workspaces, crowdsourcing/on-demand workforce, and social enterprise apps will be announced on November 16, 2011.
Register Now
Spaces at Net:Work are selling quickly and those interested in attending the conference should register as soon as possible. Register by November 5th and get a ticket for just $ 595. Anyone interested in the way companies must leverage technology to build their workforces, increase productivity, and boost profitability should not miss Net:Work.
Top Sponsors
Headline sponsor Alfresco is joined by leading sponsors such as Korn/Ferry International, MBO Partners, Gist, Box, Citrix, Meshin, and Quickoffice. Net:Work is supported by top-tier media partners, including The Churchill Club, The pariSoma Innovation Loft, StartupDigest, TiE, SfAMA, VC Taskforce, VentureBeat, and the MIT/Stanford Venture Lab. To learn more about sponsorship and exhibition opportunities that connect your brand to the top decision makers in enterprise technology, please visit the Net:Work sponsorship page or contact Mike Sly via email at sly(at)gigaom(dot)com or (415) 235-0358.
About GigaOM
Founded in 2006, GigaOM has grown into the leading provider of online media, events and research for global technology innovators. The company is one of the most credible and insightful voices at the intersection of business and technology, with an online audience of more than 4 million monthly unique visitors; industry-leading events, including Structure, Mobilize, GigaOM RoadMap, Net:Work, and Structure:Data; and a pioneering market research service and digital community, GigaOM Pro, which provides expert analysis and research on emerging technology markets.
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More Aspect Contact Center Press Releases
No commentsNexidia Epipheo
Your company handles tons of customer contacts every day that contain a wealth of valuable information on every aspect of your business. You probably have, like, a gazillion hours of recorded calls sitting around on your servers, and it’s not just phone calls, either. Emails, chat messages, surveys and social media are all piling up and they all contain valuable information from your customers. But the question is, what are you doing with all that information now that you have it? Epipheo Studios shows you how Nexidia helps you capture and analyze all of your customer interactions, providing you with the data to make extremely informed decisions about your business. Visit nexidia.com to get started.
Hotel Russell London demo created by Symon Dacon Graphics Team
No commentsInteractive Voice & Video Response (IVVR) Demo
The demand for richer interactions through video communications is reaching every aspect of our society. In the contact center or any other customer service environments video communications will unleash the potential to accelerate transactions, provide additional advertising revenue and offer opportunities for up-selling. Formerly known as Interactive Voice Response (IVR) systems, these audio systems have become a commonplace method for servicing customers over the phone. By adding video to these systems, call centers for example, can provide visual menus and graphical feedback throughout the transaction. Alternatively, IVVR can be used as a complete stand-alone system, providing an on-line store, or self-service menu for mobile banking.
Video Rating: 2 / 5
NewCom International?s Satellite-Based Internet Service Donation Aids Welthungerhlife?s Work at Refugee Camps in Liberia
Miami, FL — October 27, 2011
To assist Germany-based NGO Welthungerhlife in its work to provide clean water, sanitation, roads and agriculture for refugee camps in war-torn Liberia, Miami-based NewCom International recently donated a year?s worth of Internet connectivity to three remote field offices scattered throughout the country.
NewCom, a global communications provider committed to leveraging 21st century communications to improve lives in developing regions throughout the world, is donating the satellite-based Internet service to enable field workers to coordinate with central staff and other NGOs to facilitate the delivery of non-food items and other critical supplies into the camps.
?At NewCom, we see the human face behind today?s communications technology and are always looking at ways to bundle communications services to foster education, advance health care, secure public safety and improve living conditions for people residing in developing countries around the globe,? notes Dora Mejia, director of Business Development for NewCom International. ?Welthungerhlife originally approached us to provide internet connectivity for other operations and when they told us about their field work in Liberia and the critical need for internet and voice communications there, we knew we wanted to help.?
Welthungerhlife, which has supported more than 5,500 projects in over seventy countries since it was founded in 1962, provides the crucial infrastructure necessary to help prevent spread of disease in Liberian refugee camps and ensure life-saving supplies can be brought into the camps. The organization builds wells to provide clean drinking water for refugees, and oversees the construction of latrines to help with sanitation. Welthungerhlife is also charged with constructing and maintaining roads and bridges so other NGOs can get to and from the camps. In addition to supporting the refugee camps, Welthungerhlife works with local communities along the roads from the border, where the largest number of refugees are hosted. Welthungerhlife assists these communities with tools and seeds to enable refugees to become self-sustainable in their food supply, and provides water and sanitation infrastructure to facilitate the sudden huge increase in population.
?The Internet links help us and our NGO partners to communicate with our regional and head offices on logistics?which is a very difficult aspect in a country with such bad infrastructure,? notes Andre Stelder, who oversees projects for Welthungerhlife in Liberia. ?In the rainy season, it is hard or even impossible to reach some of the refugee sites to bring supplies even though we are constantly working to keep roads and bridges open, so communications are essential. NewCom’s donation helps us in our work because any money we save on our operations can be used to do more for beneficiaries.?
About NewCom International
NewCom International is a global communications provider that specializes in unified voice, video, data and content solutions for the public and private sectors. Using integrated satellite, fiber, microwave and Wi-Fi networks as the foundation, NewCom delivers bundled solutions that combine high quality communications services with rich online content and cutting-edge applications to enhance security, foster education, advance health care and promote economic growth throughout the world. NewCom?s dedicated network operations center, world-class teleports and global support staff are at the heart of the services offered?providing a one-stop shop for your critical communications needs. For more information, please visit: http://www.newcominternational.com or contact us: sales(at)newcominternational(dot)com
About Welthungerhlife
Welthungerhlife, a Germany-based NGO that is funded by private donations and public grants, has supported some 5,500 projects in over 70 countries with $ 1.9 billion Euro since it was founded in 1962. The organization provides both immediate emergency aid and long-term assistance in conjunction with other NGO partners. For more information, please visit: http://www.welthungerhilfe.de.
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Emerson Network Power Announces NPT42-M Compact, Triple-Output 45 Watt Power Supply with Medical and IT Equipment Safety Approvals
Carlsbad, CA — October 27, 2011
Emerson Network Power, a business of Emerson and the global leader in enabling Business-Critical Continuity?, today announced the NPT42-M triple-output open-frame ac-dc power supply. The NPT42-M can deliver up to 45 watts with convection cooling and up to 55 watts with forced air cooling. It can accommodate operating temperatures from minus 20 to 50 degrees Celsius at full power and as high as 80 degrees Celsius with de-rating. Carrying a comprehensive set of worldwide IT equipment (ITE) and non-patient contact and non-patient critical medical safety approvals, the NPT42-M is suitable for a wide range of light industrial, instrumentation and process systems, as well as low-power dental and laboratory equipment. Featuring an industry standard 2 x 4 inch (51 x 102 mm) footprint, the power supply has a height of just 1 inch (25 mm), making it ideal for 1U high portable and rack-mounting equipment.
Emerson Network Power?s new NPT42-M has a wide-range universal input capable of accommodating any ac voltage in the range 90 to 264 Vac, at any frequency from 47 to 440 Hz. It can also operate from any dc input in the range 127 to 300 Vdc, enabling it to be used virtually anywhere in the world. The NPT42-M power supply requires less than 74 W of input power, and inrush current is less than 50 A peak at 230 Vac input.
The power supply provides a triple output of +5 V, +12 V and -12 V. The main +5V output can deliver 5 A continuously with standard convection cooling, and up to 8 A with forced air cooling. The auxiliary +12 V and -12 V outputs can supply 2.5 A and 0.5 A respectively, increasing to 3 A and 0.7 A with forced air cooling. All three outputs are tightly regulated; the 5 V output is maintained to within plus or minus 2 percent for all normal line and load conditions, and has a maximum ripple of 50 mV peak-to-peak. Both 12 V outputs are regulated to within plus or minus 5 percent.
Emerson Network Power?s NPT42-M power supply fully complies with the international EN 61000-3-2 standard for harmonic emissions. It features built-in EMI filters (CISPR 22 Class B) and meet rigorous international EMC standards, including FCC Class B, EN 55022 class B and VDE 0878PT3 Class B for conducted noise. Key safety design aspects include fuses in both the line and neutral connections, and a safety-ground leakage current which does not exceed 275 ?A. Safety approvals include TUV/UL/CSA 60950 and 60601-1, CB certificate, CE mark (LVD) and CQC mark.
All three outputs on Emerson Network Power?s NPT42-M power supply are fully protected against short-circuit conditions. The main +5V output is also protected against overvoltage conditions, and primary-side total power monitoring protects the overall power supply against overload. The power supply delivers a very high demonstrated mean time between failures (MTBF) of 550,000 hours at full load and under 25 degrees Celsius ambient operating conditions.
An optional LPX50 enclosure kit is available for applications that require the power supply to have maximum component protection.
Emerson Network Power?s NPT42-M triple-output power supply is very competitively priced at $ 26 per unit in production quantities and is available now. For more information, please see the NPT42-M websheet.
A high resolution photo of the new NPT42-M is available.
For more information on power supplies by Emerson Network Power, visit http://www.PowerConversion.com/power-supplies
About Emerson Network Power
Emerson Network Power, a business of Emerson, is the global leader in enabling Business-Critical Continuity? from grid to chip for telecommunication networks, data centers, health care and industrial facilities. Emerson Network Power provides innovative solutions and expertise in areas including AC and DC power and precision cooling systems, embedded computing and power, integrated racks and enclosures, power switching and controls, infrastructure management, and connectivity. All solutions are supported globally by local Emerson Network Power service technicians. For more information on Emerson Network Power’s embedded power products and services for original equipment manufacturers and system integrators visit http://www.Emerson.com/EmbeddedPower. Learn more about Emerson Network Power products and services at http://www.EmersonNetworkPower.com.
About Emerson
Emerson, based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets through its network power, process management, industrial automation, climate technologies, and tools and storage businesses. Sales in fiscal 2010 were $ 21 billion. For more information, visit http://www.Emerson.com.
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San Leandro Real Estate Company, The Beverley Group’s Sunny Thiara, Announces Over 15 Years of Experience in Sales Servicing Well-Known Clients’ Real Estate Needs
San Francisco, CA — October 29, 2011
Beverley Group Real Estate Services, a San Leandro real estate company aims to provide top tier service and attention to their high profile clientele. The group is run by CEO and broker Sunny Thiara and under his leadership, the organization provides elite real estate services in the East Bay, primarily in San Leandro, Danville, Dublin, Pleasanton, Alamo and Castro Valley.
Sunny Thiara, or ?Sunshine,? the moniker many use for him, is celebrating over 15 years of experience in real estate and is known as an expert in business and a very experienced and credible Realtor. He is so good at what he does that he is being contacted by high-profile people, such as players on the Oakland Raiders, celebrities, heads of large corporations, doctors and other elite clients.
People seek out Sunny Thiara because he has worked in all aspects of the Danville real estate field for more than 15 years. He started in 1995 at California State Senate in San Diego when he was studying law. At age 24, he played a pivotal role in helping Qualcomm acquire naming rights to the stadium where the San Diego Chargers play. He worked closely with lobbyists, insurance companies, banks, and other interest groups before moving back to the Bay Area in 1997. He then worked in land acquisition, assisting in the purchase of Crescent Shopping Center in Pleasant Hill. Soon after the project was complete, his career took off with the handling of residential and commercial mortgages and real estate.
?I developed relationships with banks, learning about their needs and consumer needs, said Sunny Thiara. ?This led to my success in dealing with individuals and short sales.?
For more information on the Dublin real estate company, The Beverley Group and their services, give them a call at (925) 478-3456 or visit them on the web at http://www.beverleygrp.com. They are located at 1201 4th Street San Francisco CA 94158.
About the Beverley Group
The Beverley Group provides boutique Pleasanton real estate representation to businesses and individuals in the East Bay. They provide consultation to their clients on a variety of real estate matters, from short sales, bulk home sales, luxury real estate properties, and more. The Beverley Group serves the areas of San Leandro, Danville, Dublin, Pleasanton, Alamo and Tiburon/Sausalito.
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