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Denver, CO — June 20, 2009

Alpine Access, a provider of contact center solutions for brand-conscious companies, today announced that the company will be presenting a free Webinar on five common myths about virtual call centers. During this 60 minute session on Wednesday, June 24, 2009 at 11 a.m. MST participants will learn the truth about the benefits of the work-at-home business model including:

There are a variety of ways to successfully manage a remote workforce.
The technology needed to enable a virtual model is affordable and accessible.
A virtual model can be applied effectively to any type of business.
Customers’ private information can be safely secured in an at-home environment.
Work-from-home employees can be integral and interactive members of a company’s culture.

The presenters for this informative event will be writer Kate Lister and Alpine Access managing partner, Jim Ball.

Lister is a well-known telework researcher and author of the recently released book, Undress For Success–The Naked Truth About Making Money at Home. Her company’s web-based Telework Savings Calculator has been used by organizations, legislators, and advocates throughout the U.S. and Canada to quantify the environmental, financial, and work-life benefits of telecommuting.

Ball is a pioneer in the use of home-based workers in the call center industry. He co-founded Alpine Access in 1998 after realizing the biggest challenge for call centers was finding and retaining good people at affordable wages. By bringing the work to the people, rather than the people to the work, Ball helped create a call center model that delivers efficient operations and high quality customer service at an affordable cost.

Register today at www.alpineaccess.com for this free live event on Wednesday, June 24, 2009 at 11:30 AM MST/ 10:30 AM PT/ 1:30 PM ET.

About Alpine Access

Alpine Access pioneered the home-based employee contact center model in 1998 to deliver high quality customer service at a lower cost for brand-conscious companies. By matching customer care professionals to client needs, Alpine Access’ services are proven to strengthen customer loyalty, improve operational efficiencies and increase financial success for Fortune 500 customers in a variety of industries. With employees in 1,000 cities, Alpine Access offers assistance across the entire spectrum of services – from outsourcing to consulting to training – to help clients benefit from a home-based operation. For more information, visit the Alpine Access website at www.alpineaccess.com or call 1-866-279-0585.

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