Advance Hosted Call Centre Technology
Advance Hosted Call Centre Technology
Advance Hosted Call Centre Technology
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Home Page > Technology > VoIP > Advance Hosted Call Centre Technology
Advance Hosted Call Centre Technology
Posted: Nov 26, 2008 |Comments: 0
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Advance Hosted Call Centre Technology
By: saurabh saxena
About the Author
Shane is the head of content department of Param Network, a Delhi based IT firm that offers a one stop solution for all your offshore outsourcing related needs.
call canter solution
voip call canter
(ArticlesBase SC #659363)
Article Source: http://www.articlesbase.com/ – Advance Hosted Call Centre Technology
oBelyx is a call center software that provides rich features and unparalleled benefits making it the best call center solution without any expense on hardware and logistics. You can connect all your virtual call center agents from any corner in the world.
oBelyx call center software is a VoIP based distributed call center solution. Our turn around time in terms of setting up a virtual call center is a fraction of other call centre software solutions. oBelyx is an On demand call Center that is easily scalable at no additional cost with agents spread geographically over different locations. It is a VoIP call center solution that can be offered in a hosted model. Built on TAG, the architecture does not have any servers as a single point of failure.
It’s a maintenance free hosted call center solution that is currently running successfully with reputed big telecom companies. Our virtual call center solution has passed the gruesome tests in these big reputed telecom companies with minimalistic issues. oBelyx call center solution slashes the infrastructure cost of setting up a call center by over 80% making it the most preferred choice for virtual call center solutions.
oBelyx is a Call Center software technology platform provider. It’s a Multi-tenant VoIP call center system that leverages Software as a Service (SaaS) Model.
oBelyx call center solutions overview:
VoIP based full call center software that focuses on pooling client (PC) resources into a Telephony Application Grid (TAG), thus greatly reducing the need for expensive or cumbersome centralized application or media servers.
Large reduction in CAPEX infrastructure cost with implementation time of less than a week and flexibility to scale to any number of agents in any location, It’s truly virtual call center software.
Key Differentiators
Ease of installation
Highly scalable virtual call center software
Ease of bundling – Internet bandwidth, VoIP minutes,
Applications
Scale from small to very large call center solutions
Sophisticated capabilities only available to large call center
Reports, Analytics, Leads Management,
Click-To-Call
Flexibility to meet seasonal demands
Customer Focused voip call center
Ease of deployment – online
Easy to scale call center solutions
No hardware installation maintenance required – virtual call center software
Real time reporting.
Our call center solution is ideal for service providers who want to offer a hosted call center service under their umbrella in a matter of days. The call centre software is scalable to any number of seats with minimal hardware and infrastructure expenditure offering a VoIP based call center solution with dependability, reliability, efficiency and high availability for Contact Centers.
Retrieved from “http://www.articlesbase.com/voip-articles/advance-hosted-call-centre-technology-659363.html”
(ArticlesBase SC #659363)
saurabh saxena –
About the Author:
Shane is the head of content department of Param Network, a Delhi based IT firm that offers a one stop solution for all your offshore outsourcing related needs.
call canter solution
voip call canter
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Source: http://www.articlesbase.com/voip-articles/advance-hosted-call-centre-technology-659363.html
Article Tags:
voip call centres, voip dialers, call centre software
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Shane is the head of content department of Param Network, a Delhi based IT firm that offers a one stop solution for all your offshore outsourcing related needs.
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