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Hays, Kansas: May 5, 2006. Absolute Technologies, Inc. has created an improvement to an old technology with the Razor Predictive Dialer through First Hello Technology.

Hays, KS (PRWEB) May 6, 2006 — Absolute Technologies, Inc. (http://www.predictive-dialer.org , http://www.absolutetechnologies.net) has created an improvement to an old technology with the Razor Predictive Dialer through First Hello Technology.

Razor Predictive Dialers allows predictive dialer agents to hear the customer’s first hello called Answering Machine Reduction, and still eliminate over ½ of the answering machines typically passed through to an agent. This reduces the number of answering machines your agents get passed to them significantly.

Let me give you something to think about. When you get a call at home and no one is on the other end of the line for the first few seconds, you can usually tell it is a telemarketer calling. It is very frustrating when all you hear is “dead air” because you expect someone to be on the other end of the line. The first impression the potential customer gets of your company will more than likely be a bad one because of this delay. With Absolute Technologies, Inc., you can make the first impression a great one if you use our First Hello Technology with the Razor Predictive Dialer.

The “dead air” is typically set off by the telemarketing company using answering machine detection, which samples the first word the customer says to decide if it is a real person who answered the phone, or an answering machine. First Hello Technology with the Razor Predictive Dialer does not use just answering machine detection, but also offers answering machine reduction, which screens out most answering machines by using a method of time pacing.

Time pacing allows the agent to hear the customer say the first “hello” while still weeding out most answering machines. This permits the agent to greet the prospect and say “hello” naturally, just like if they had dialed the phone number themselves. That’s what Absolute Technologies, Inc. wants the customer to experience.

If you are calling Mr. John Brown, for instance, and you hear the first words the customer speaks, you can find out quite a bit about the person. If it is a child that answers the phone, you can say something like: “Is your Dad home?”. If it is a middle-aged man that answers the phone, it is safe to assume that it is Mr. Brown, and you can say: “Hello, Mr. Brown, how are you this evening?”. If you are not using the First Hello Technology with the Razor Predictive Dialer, and you don’t hear anyone say anything when they answer, the only thing you can really say is: “Hello, may I please speak with Mr. Brown?”. In all likelihood, they will hear the silence if answering machine reduction is turned on, and, along with the generic greeting, you will be recognized as a telemarketer and greeted in view of that.

Because of Absolute Technologies, Inc. and our Razor Predictive Dialer, call centers have seen as much as a 25% increase in productivity per lead when using our First Hello Technology instead of using a predictive dialer that doesn’t let you hear your customer say the first hello. Answering machine reduction is an uncomplicated technology that will permit your predictive dialer to stay on the line until right before most answering machines pick up the phone on the 4th ring.

For more information about Absolute Technologies, Inc. and what we have to offer, visit: (http://www.absolutetechnologies.net), or call 785-628-1780. For more information on our Razor Predictive Dialer software, visit: (http://www.predictive-dialer.org)

This press release has been issued on behalf of Absolute technologies, Inc. by Yooter Interactive Marketing, LLC. (http://www.yooter.com)

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