Compare Call Center Software

The Philippines’ premiere BPO (contact centers, software development, medical transcription, animation, engineering & design) exhibition expects a record number of exhibitors and international trade visitors.

Manila, Philippines — January 29, 2004 –Over 90 local and international exhibitors have reserved exhibition space in the fourth annual e-Services Philippines exhibit organized by the Center for International Trade Expositions and Missions (CITEM).

CITEM executives expect to more than double this number before the exposition takes place February 12-13 at the EDSA Shangri-La Hotel, Manila.

Companies and organizations from e-Services sectors – including medical transcription, contact center, software development, BPO and animation services – are coming in force this year to showcase their expertise and support one of the governments principal initiatives for promoting the Philippines as a premiere IT outsourcing hub,” said CITEM IT services director Josephine Briones-Gonzalez.

The strong showing is driven by the important business advantages provided by the exhibit to exhibitors. e-Services is an extremely cost-effective opportunity for companies to communicate first-hand with potential clients in the U.S., Europe, and Asia. Each year, the exposition draws over 10,000 local and international trade visitors,” she said. Thats a very large number of prospects to see over the course of just two days. And these people are here because they have an interest in outsourcing to the Philippines, so they are pre-qualified.”

Last year, e-Services generated over 4,000 trade contacts for participants and an estimated P41 million worth of business contracts for exhibitors during the exposition. The value of contracts signed subsequently isnt available, but the large annual turnout suggests it is substantial.

This years exposition will highlight the growth of e-Services hubs in key cities such as Cebu, Davao, and Dumaguete and Cavite, Laguna, Batangas, Rizal and Quezon provinces. Almost 20 software companies and IT-real estate developers from these areas are confirmed.

Thanks to the concerted effort of the government and local business sectors, these places are fast emerging as prime BPO sites. By developing local IT labor pools and infrastructure, as well as providing benefits and incentives to foreign investors and customers, these hubs are creating tens of thousands of job opportunities for Filipinos and making a substantial contribution to economic growth,” Ms. Briones-Gonzalez added.

Local software and hardware developers will exhibit their products and services alongside multinational and local industry technology giants such HP, Globe, GlobeQuest, MozCom, and SPI Technologies, according to Ms. Briones-Gonzalez. Industry associations participating in e-Services include the Contact Center Association of the Philippines, the Animation Council of the Philippines, and the Medical Transcription Association of the Philippines.

Respected international speakers have also been invited to speak at a concurrent conference on global BPO trends, IT hub development, the global animation industry, and offshore medical transcription according to Ms. Briones-Gonzalez. They include Gartner Research vice president Rebecca Scholl, EDS senior director Trey Traviesa, medical transcription industry analyst Terry Peteete, and animation experts Hans Bacher and Yasuhiro Imagawa.

These speakers will provide exposition visitors, exhibitors and conference participants a credible, global perspective of their industries, and the Philippine emerging role as an IT-enabled services hub,” Ms. Briones-Gonzalez explained.

Also concurrent to the exposition CITEM will conduct its annual e-Services awards program – open to all local exhibitors – to recognize 2003s most innovative solutions, applications, and service offerings. It will also feature this years winner for the much anticipated Animazing Shorts, a film competition involving students and amateur animators.

Winners will be chosen based on their distinctly Filipino brand of innovation, market potential, and presentation,” said Madulid.

Companies and individuals interested in attending e-Services Philippines 2004 may contact CITEMs IT Services and Electronics Division at 63 2 832 5044 or 63 2 831 2201 to 09 locals 212, 251 and 301, by fax at 63 2 832 3965 or 63 2 834 0177, or by e-mail at itservices@citem.com.ph. They may also visit the e-services Philippines 2004 website at http://www.citem.com.ph/e-servicesphils.

###

More Contact Center Software Press Releases