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Phoenix, AZ — May 31, 2006

Lori Fentem, president of Phoenix, Arizona-based Synergy Solutions, Inc., has been named to the Board of Directors of the American Teleservices Association. In her role, Fentem will focus on chapter development across the entire association including numerous U.S. regional chapters, as well as the ATA’s chapter expansion into India, Canada, and the Caribbean/Latin America. Fentem has been a member of the ATA since 1991, and her company, Synergy Solutions, was one of the original Platinum members. Fentem was recognized in 2004 as the recipient of the Fulcrum Award, the highest honor presented by the ATA in recognition of volunteerism. Prior to joining the National Board, Fentem founded the ATA Arizona Chapter and served for three years as the Arizona Chapter President, as well as, the co-chair of the National Chapter Presidents Committee. Fentem remains on the Arizona Chapter Board in the role of Sponsorship Chair and has been active in chairing the chapter’s philanthropic activities.

The American Teleservices Association (ATA) represents the call centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support. Call centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than 0 billion. The ATA represents members’ interests by advocating on Capitol Hill and in statehouses nationwide, providing advanced professional education opportunities, defending the teleservices industry in the public realm, and acting as the industry’s information clearinghouse.

The ATA Board is comprised of 14 volunteer members of the organization. The Board is chaired by Lisa DeFalco, Chairman of TPG Telemanagement and other elected members of the Board represent a variety of companies such as GE Consumer Finance, Verizon, AEGON Direct Marketing Services, SureFIND Telephone Data Products and Services, Call Compliance, Mutual of Omaha, Disney Direct Marketing, Inc., KPI Group, 1 2 1 Direct Response, and First National Bank of Omaha. “I am honored to have the opportunity to serve with a prestigious group of industry leaders,” commented Fentem, “The ATA Board is committed to developing and driving the strategy for the association which includes its unwavering commitment to industry advocacy at the state and federal level, as well as education on best practices in quality and ethical teleservices,” she added.

Synergy Solutions, Inc., headquartered in Phoenix, AZ, specializes in providing innovative customer contact solutions including inbound and outbound call center services on behalf of Fortune 1000 companies in a variety of industries, including financial services, health care, insurance and publishing. Synergy Solutions utilizes proven acquisition and retention techniques to solidify and expand customer relationships through the use of intelligent people and emerging technology. Synergy Solutions also operates call centers in Redfield, SD, Milbank, SD, Johnson City, NY, Bemidji, MN, and International Falls, MN.

Synergy Solutions’ headquarters are located at 4451 East Oak Street in Phoenix, Arizona, 85008. For more information about Synergy Solutions, contact Lori Fentem at 1-800-547-0504. You may also visit www.synergysolutionsinc.com

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