Compare Call Center Software

Toronto, Ontario — September 26, 2005

24-7 INtouch announced today its 37th position in the sixth annual PROFIT HOT 50 ranking by PROFIT magazine. The PROFIT HOT 50 is the definitive ranking of Canada’s emerging growth companies. Published in the September issue of PROFIT and online at PROFITguide.com, the PROFIT HOT 50 ranks young firms by two-year revenue growth.

Between 2002 and 2004, 24-7 INtouch experienced a period of accelerated growth, with annual revenues increasing by 195% over the two years. This period was characterized by an increase in call center staff and management, investment into the latest call center technology, and implementation of aggressive growth initiatives.

?Being recognized by PROFIT Magazine as one of the top 50 fastest growing Canadian companies is a significant accomplishment and great honor for 24-7 INtouch,? says Greg Fettes, CEO and President. ?From the very start, our mission has been to offer innovative and professional customer service solutions to a wide range of businesses. We offer quality call center solutions that help our clients grow their business and build lasting relations with their customers. Our clients? success translates into our success.?

?The PROFIT HOT 50 recognizes entrepreneurial ambition and managerial excellence in Canada,? says editor, Ian Portsmouth. ?These companies have succeeded by meeting emerging market needs, creating better ways to do business and never hesitating to expand beyond our borders.?

24-7 INtouch?s growth has continued over 2005, as the company has been aggressively selling additional value added services supported by the call center, such as live chat, merchant payment services, and web design services. ?We have worked extremely hard at growing our business at a fast, but manageable pace,? says Fettes. ?Our momentum will continue over the next few years as we implement several new strategies to differentiate ourselves from the competition.?

About 24-7 INtouch

24-7 INtouch (http://www.24-7intouch.com) is a multi-channel call center outsourcing company that provides practical and affordable customer relationship management solutions across various industries. Using the most advanced technology in the industry and Certified Sales and Customer Service Representatives, 24-7 INtouch is dedicated to helping clients increase their sales and strengthen their customer service. Currently, the company?s primary products are the outsourcing of inbound call center services and live online customer support solutions such as Live Web Chat.

About PROFIT: Your Guide to Business Success

PROFIT: Your Guide to Business Success, offers news, strategies, tips, interviews and other resources to the CEOs of Canadian growth companies. Each year PROFIT, which currently reaches more than 400,000 readers nationally, hosts a number of events that bring together business leaders in the fast-growth segment and champions the interests of those leaders. PROFIT was founded in April 1982 as Canada?s first national magazine geared to entrepreneurs.

Visit PROFITguide.com.

###

Find More Inbound Call Center Press Releases