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— January 18, 2003

[Cedar Rapids, Iowa – January 14, 2003]- AdTrack Corporation (http://www.adtrack.com?OL021062) announced plans today to integrate Microsoft Outlook into their latest product, Opportunity Manager (http://www.adtrack.com/ol.htm?OL021062), which, along with their flagship product, SmartLead, forms a seamless sales force automation ( SFA ) and lead management tool. The integration, slated for the second quarter of this year, will allow messages sent from Outlook to be attached to appropriate opportunities, contacts, or accounts within the comprehensive web-based tool, providing vital information and tracking for both sales and marketing.

“Because of the dual capabilities of our suite of products, this integration is doubly powerful.” said Henry Nicholson, President of AdTrack, “Not only will this improve efficiency on the front end, facilitating accurate communications during the sales process; it will provide clarity on the back end, allowing visibility to communications while examining outcomes of specific sales leads.” The integrated environment of the AdTrack system will allow messages attached to sales leads to follow these leads through their lifecycle, from initial opportunity to sale. In addition, it will allow visibility to the same messages as managers review the outcome of each opportunity.

AdTrack, an innovator in response management, addresses the disparate needs of sales and marketing by combining the tools required for marketing’s lead management needs (SmartLead) and sales’ contact management needs (Opportunity Manager). This approach maintains the integrity of original inquirer data for analyzing ROI on marketing efforts, and also provides all the sales information necessary to turn the lead into a customer. According to Jim Obermayer, the company’s Vice President of Sales, “It’s a ‘closed-loop’ system whereby all leads can be tracked from initial contact to sale, and sales outcomes can be tracked back to their source, allowing for accurate ROI measurement on marketing dollars.”

AdTrack offers a comprehensive set of professional services in one convenient web-based system. These services include:

Lead Management

Accurate measurement of the ROI for client advertising

Sales Force Automation and Financial Reporting

Initial lead capture from all sources

Prospect qualification, screening and distribution

Collateral print-on-demand services and fulfillment

Inbound and Outbound Call Center

About AdTrack

Since its inception in 1981, AdTrack has been the technology innovator in lead management and customer development. AdTrack’s core web-based services – sales lead management, sales force automation, fulfillment and flexible reporting tools – allow companies to close the loop on generated leads and, therefore, improve both marketing and sales results.

Headquartered in Cedar Rapids, Iowa, the firm employs 80 people and has an international presence with offices in Chicago, Los Angeles, Kansas City, and an affiliated European network headquartered in London.

SmartLead is a registered trademark of AdTrack Corporation in the United States

More Outbound Call Center Press Releases

FreeLeadsAnytime.com If you are in the direct sales industry you understand the huge importance of having an abundance of quality leads. What seems to happen all too often is people get involved in this industry and end up failing. One of the reasons is that they don’t have enough quality direct sales leads generated on a daily basis. Now whether your approach is cold calling, door knocking, peddling, approaching people in the cold market, referrals, home parties, hotel meetings, or asking famly and friends I want to introduce to you an easier way of building your direct sales business. It all starts with lead generation. By watching this video I will show you an effective way to generate high quality leads at the push of a button. Another cool video on “Finally A New Breakthrough In Direct Marketing Lead Generation” http Check it out.

Jannet van Eijsden Manager outbound AD Nieuws media beschrijft de voordelen van de Contact Center Live applicatie voor haar organisatie.

dialPROS tMarketing or telemarketing service 866.506.3548. Headquartered in Milwaukee, Wisconsin, dialPROS is a dynamic, multi-faceted, lead generation and telemarketing outsource company. We specialize in inbound, outbound and e-bound campaigns with a focus on cold calling the right people in the organization so clients have the best possible reach into their sought after prospect pool. Over the last 10 years, we have successfully managed our growth without sacrificing quality or attention to detail. As a result, dialPROS has helped our clients grow their businesses exponentially and has a reputation for providing the highest quality lead generation, telemarketing, and appointment setting services in the industry. In fact, new clients come our way every day who share experiences of less than successful telemarketing campaigns with less reputable firms. Our clients stay because we achieve results that drive their increased revenue. dialPROS is a premier provider of telemarketing and call center solutions to many industries and vertical market segments. We have offices across the united states supplying inbound, outbound and call center outsource services for all types of businesses, organizations, and industries. tMarketing – dialPROS answer to telemarketing is a whole new way of looking at lead generation by telephone. This is “not your father’s Telemarketing service…..”. tMarketing employs a conversational, prospect friendly and client focused approach to the tried …
Video Rating: 5 / 5

onlinetools.biz. Was created to make email marketing easy. It’s a robust autoresponder and bulk email tool. With eresponderpro you can create, send and track your email messages. Are you tired of web hosting company’s that can’t get your bulk email delivered? Or perhaps, like most hosting company’s, they shut you down when you try to email your contact list? Here at GVO, not only do we welcome responsible bulk mailing, we actually provide you the tools to do it absolutely FREE! Although we may be a Premier Web Hosting Company with over 12 years experience, that owns our own data center, please understand this. We are internet marketers first and we know that the money is in your legitimate double opt in contact list. In fact; GVO was born because our president Joel Therien was a successful internet marketer first. We are not talking spam here. We are talking legitimate email marketing and list building. Every time Joel would send an email to his list His email would not get delivered properly Or his web host would shut him down So welcome to GVO, an internet marketing firm that owns every aspect of their data center, filled with a staff that understands how to help you make an AMAZING income with your web site! We provide the tools to assist you with building a massive contact list. We have amazing relationships with, and have been white listed with, all the blacklist companies out there like Spamhaus and Spamcop.
Video Rating: 4 / 5

FreeLeadsAnytime.com If you are in the direct sales industry you understand the huge importance of having an abundance of quality leads. What seems to happen all too often is people get involved in this industry and end up failing. One of the reasons is that they don’t have enough quality direct sales leads generated on a daily basis. Now whether your approach is cold calling, door knocking, peddling, approaching people in the cold market, referrals, home parties, hotel meetings, or asking famly and friends I want to introduce to you an easier way of building your direct sales business. It all starts with lead generation. By watching this video I will show you an effective way to generate high quality leads at the push of a button. Check out this cool video too on How To Generate 125 Direct Sales Marketing Leads In 60 Seconds http
Video Rating: 0 / 5

MagicJack Auto Dialer for home or small business use. It’s Free and works well to complete semi-automatic dialing. Simply, copy a phone number to your clip board. Visit: www.linnin.biz If you know someone getting foreclosed on, send this site to them www.gettingforeclosedon.com
Video Rating: 5 / 5

— January 29, 2003

AdTrack announces the release of Opportunity Manager (http://www.adtrack.com/om.htm), a sales force automation (SFA) tool that is fully integrated with AdTrack?s lead management system. Unlike other SFA products, Opportunity Manager comes with virtually no on-going cost to the client. After a one-time set-up fee and nominal monthly broadband fees, there are no end-user seat costs or transactions charges.????

?Opportunity Manager will help make our clients more successful,? said Henry Nicholson, President of AdTrack. ?Not only is it very cost-effective, it is seamlessly integrated with our sales lead management systems and support network. This makes AdTrack truly unique in the marketplace, and continues our tradition of providing solutions for our clients that both increase sales and improve marketing efficiencies.?

AdTrack, an innovator in response management, addresses the disparate needs of sales and marketing by combining the tools required for marketing’s lead management needs (SmartLead2) and sales? contact management needs (Opportunity Manager). This approach maintains the integrity of original inquirer data for analyzing ROI on marketing efforts, and also provides all the sales information necessary to turn the lead into a customer.

AdTrack offers a comprehensive set of professional services in one convenient web-based system. These services include:

·????Lead Management

·????Accurate measurement of the ROI for client advertising

·????Sales Force Automation and Financial Reporting

·????Initial lead capture from all sources

·????Prospect qualification, screening and distribution

·????Collateral print-on-demand services and fulfillment

·????Inbound and Outbound Call Center

About AdTrack

Since its inception in 1981, AdTrack has been the technology innovator in lead management and customer development. AdTrack’s core web-based services ? sales lead management, sales force automation, fulfillment and flexible reporting tools ? allow companies to close the loop on generated leads and, therefore, improve both marketing and sales results.

Headquartered in Cedar Rapids, Iowa, the firm employs 80 people and has an international presence with offices in Chicago, Los Angeles, Kansas City, and an affiliated European network headquartered in London.

SmartLead is a registered trademark of AdTrack Corporation in the United States

www.altitude.com – Find out how you can increase the success of your campaigns with Altitude Award winning technology while complying with the most demanding legislation. Altitude Unified Dialer is the right technology for successful proactive contact as it automates and adds intelligence to the dialing process.
Video Rating: 5 / 5

— February 21, 2003

SAN DIEGO, CA February 19, 2003 -? Customers. We don?t ask for much. Just a little service. Just a little respect. Yet, for some unfathomable reason, countless companies that depend on our business still treat us like a necessary evil, an inconvenience to be tolerated at best and ignored at worst. Fortunately, an increasing number of companies are realizing that their only hope of surviving ? much less, thriving – is to listen to what their customers have to say, and to respond quickly enough to ensure that those same customers don?t take their business elsewhere.

Offering customers a chance to have their concerns heard, addressed and remedied almost immediately is a company called Qualistics (http://www.qualistics.com) in San Diego. Thanks to the company?s breakthrough Customer Loyalty Management (CLM) solution, now being utilized in Donatos Pizzeria restaurants (a McDonald’s company) across the U.S., companies can capture, analyze and implement timely customer satisfaction data to continually refine their operations and level of customer satisfaction nationwide.

Unlike conventional market research technologies such as telemarketing and mystery shopper services, Qualistics? core customer ?touch point? is an inbound Interactive Voice Response (IVR) system. Qualistics system can also import and analyze data from virtually any customer touch point (including mystery shopping programs, outbound call centers and the Web). In Donatos? case, customers receive a coupon for a free pizza (for every 25th caller), which can only be redeemed if they call a toll-free number and answer a few brief questions regarding their Donatos? experience. Qualistics? IVR system enables Donatos to capture thousands of these surveys each day, assessing customer response to vital issues such as product quality, on-time delivery, and overall satisfaction so that immediate corrective action can be taken on a daily basis.

?Mystery shoppers and telemarketing surveys cost $ 15 to $ 20 per survey making it cost prohibitive to collect enough surveys to have validity,? says John Potenza, Qualistics Founder and CEO. ?Qualistics? IVR service costs less than $ 1 per survey, making it possible to collect enough surveys on a continuous basis to produce customer feedback that is accurate and highly actionable.?

With Qualistics? Customer Loyalty Management System, customer responses are automatically captured, analyzed, scrubbed for accuracy, and distributed back to Donatos via email, Internet, or fax.

In addition, complaints and other critical data are reported immediately to individual stores, empowering local managers to address concerns and pursue customer satisfaction on a one-to-one basis. Business intelligence (improvement tips, industry statistics, training modules, etc.) is built into survey reports to provide actionable information along with coaching on how to best use the information. Reports are color-coded based on goal achievement (gold, green, yellow, red) to quickly understand performance.

?As an organization that prides itself on service, we have always had internal mechanisms in place to ensure and encourage operational excellence,? says Dave Muenz, EVP of Concepts and Restaurant systems for Donatos. ?Qualistics gave us the ability to monitor our operations from the most import perspective – our customers? ? which has resulted in increased profits and customer retention.?

About Qualistics

Formerly known as Survey Express, San Diego based Qualistics (http://www.qualistics.com) is a leading provider of customer satisfaction survey technologies and services that generate customer loyalty. Qualistics? Customer Loyalty Management System continuously collects, analyzes and shares customer satisfaction information so that companies can effect changes to improve their operations based on customer input. Qualistics clients include Bell South, Dominos Pizza, Shoneys, Donatos and other multi-location businesses across the country. For more information, please contact the company at 888-755-4307.

About Donatos

Donatos Pizzeria, founded in 1963 by Jim Grote, has become of one of the fastest growing pizza chains in the country, while maintaining the same small-town pizzeria principles that attributed to its success. Recently named Pizza Enterprise Industry of the Year by Pizza Marketing Quarterly, Donatos has over 175 stores and 5,000 employees in the U.S. and in Munich, Germany. Donatos’ menu includes a selection of award-winning pizzas, oven baked subs, salads and appetizers. For more information, log on to http://www.donatos.com.

Contact:

J.P. Lincoln

Crier Communications, Inc.

310|274-1072 x201

jp@crierpr.com

More Outbound Call Center Press Releases

— April 17, 2003

[Cedar Rapids, Iowa ? April 16, 2003]- The AdTrack Corporation (http://www.adtrack.com) announces a new capability that allows users to sync Palm or other PDA devices with The AdTrack Corporation?s web-based lead management tool, SmartLead(R). By syncing with SmartLead, users transfer their qualified sales leads to their handheld device and have all pertinent information about the lead at their fingertips while in the field. In addition, users can update information such as sales status or sales amount on their handheld and upload that information to SmartLead simply by syncing. (http://www.adtrack.com/palm.htm)

?Our singular focus is to drive our clients? sales and marketing successes. Conveniences like PDA integration facilitate that result,? says Henry Nicholson, President and CEO of The AdTrack Corporation. ?Vital prospect information such as product interests and needs, purchase timeframe, and all contact information can now be conveniently downloaded and carried by salespeople right to the prospect?s door. In addition, updating information about the prospect can be done while it?s top-of-mind, right after the sales call.?

AdTrack, an innovator in prospect and opportunity management, addresses the disparate needs of sales and marketing by combining the tools required for marketing’s lead management needs (SmartLead) and sales? contact management needs (Opportunity Manager). This approach maintains the integrity of original inquirer data for analyzing ROI on marketing efforts, and also provides all the sales information necessary to turn the lead into a customer.

AdTrack offers a comprehensive set of professional services in one convenient web-based system, including:

·????Lead Management

·????Accurate measurement of ROI for client advertising

·????Sales Force Automation and financial reporting

·????Initial lead capture from all sources

·????Prospect qualification, screening and distribution

·????Print-on-demand services and fulfillment

·????Inbound/Outbound Call Center

Since its inception in 1981, AdTrack has been the technology innovator in prospect and opportunity management and customer development. AdTrack’s core web-based services- sales lead management, sales force automation, fulfillment and flexible reporting tools- allow companies to close the loop on generated leads and, therefore, improve both marketing and sales results.

Headquartered in Cedar Rapids, Iowa, the firm employs 65 people and has an international presence with offices in Chicago, Los Angeles, Kansas City, and an affiliated European network headquartered in London.

SmartLead is a registered trademark of AdTrack Corporation in the United States

Deluxe Financial host site in Phoenix, AZ – July 1, 2009 – CCNG with sponsor Aspect hostbest practice solutions for area contact center professionals. Speaker presentations were followed by an interactive networking session for all attendees and call center site tour. CCNG produces online programs and face-to-face networking events that highlight members Best Practices for contact center and customer care professionals. For details, visit www.ccng.com OR connect with CCNG members at – www.linkedin.com