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St. George, UT — May 26, 2010

TCN is pleased to announce the release of its True Blended call technology. Building upon TCN’s innovative customizable outbound predictive dialer and agent gateway, TCN has now added an inbound component. Together, these outbound and inbound call technologies provide TCN clients with truly blended Agent Gateway and Predictive Dialing capabilities.

TCN CEO Terrell Bird stated that “technology should be facilitating, not limiting. TCN Inbound rounds out TCN’s customer contact suite to offer full IVR functionality – auto-attendants, call routing, after-hour information. The sky is the limit – and it’s all web-based and client controlled.”

Operating in a blended environment allows call centers to utilize their most valuable resources, full time employees, more wisely. Clients need no longer designate particular call agents to handle inbound, excluding those agents from the predictive or agent campaign. This impact of TCN’s True Blended solution alone is sufficient to help most clients improve successful contact rates by at least 20-50% over traditional outbound-only call campaigns. This increase is driven largely by efficiencies of scale in utilizing every agent for inbound and outbound; inevitable fluctuations in customer response rates are more efficiently spread over a greater number of call agents. Abandoned call rates diminish and the customer and call agent experience improves dramatically.

Additionally, the advancement in conducting simultaneous inbound and outbound campaigns from the same interface drastically improves manageability. Apart from reducing abandoned calls and improving the customer and call agent experience, this improvement also translates into a direct cost savings in telco and an indirect cost savings in call agent salaries.

TCN’s inbound component integrates the TCN comparative advantages that exist in TCN outbound technology. Connections between call agent and customer are still competed in less than one second. Agents taking inbound calls can receive identifying information about the customer calling in. Customer caller ID is also passed to the agent. Inbound calls can be routed using skills-based routing, decision blocking, and custom logic to direct customers to the appropriate call agents and to vary the customer experience depending upon criteria like time of day.

Customer self-cure is also available via TCN Inbound. Customers can be directed to URLs, automated payment systems, or mailing addresses. Additionally, client information can be captured and stored for processing, allowing payment capture and sophisticated interactive campaigns.

TCN is offering free testing of the True Blended technology to all takers. Call 866.745.1901 or email sales@tcnbroadcasting.com for more information or to schedule a no-obligation demo, or visit http://www.tcnp3.com.

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Princeton, NJ — November 28, 2011

edWeb.net, a professional social network for the education community, and Action Learning Systems, Inc., a national professional development company, announce the creation of an online professional learning community to provide a forum for K-12 educators all across the nation to come together to learn about and discuss the implementation of the Common Core State Standards (CCSS).

With the Common Core State Standards adopted by 45 states, educators across the country are turning to the issues of implementing the standards in each state. The education experts at Action Learning Systems will be hosting an ongoing monthly series of free webinars on edWeb.net that will provide information and guidance on implementation. The community will be focused on issues from the teacher perspective, but is open to all K-12 educators. Issues to be covered include:

????Understanding the CCSS
????Deconstructing the CCSS
????Creating Assessments for the CCSS
????Lesson Structure and Sequence and the CCSS
????Maximizing Academic Learning Time
????Closing the Achievement Gap for our English Learners
????The CCSS and Students with Disabilities
????Student Engagement Strategies that work
????Response to Intervention and the CCSS
????The Role of CCSS and our Advanced Learners
????Helping our Students understand the CCSS

An online professional learning community provides educators with the ability to connect and share information with colleagues in their own state and around the country, and will help accelerate the implementation of the Common Core State Standards.

There is no charge for educators to participate in the program, and through edWeb?s partnership with MCH Strategic Data, the program will be promoted to more than 3 million K-12 educators across the country. According to Lisa Schmucki, founder and CEO of edWeb.net, ?We want to create awareness of this exceptional free program that is being offered by Action Learning Systems. The program will provide ongoing support which is so critical for educators to get the information they need to be successful. This is a reflection of Action Learning System?s commitment and support for professional development for K-12 educators.?

Dr. Kit Marshall, president and CEO of Action Learning Systems, commented, ?We are delighted to be able to combine edWeb?s technology and expertise in running online communities with the knowledge and expertise of our professional development team to create an exceptional support program for K-12 educators faced with the challenge of integrating the Common Core State Standards into their curriculum.?

For more information on the program, contact Lynn Scott, Program Director, at lynn(at)edweb(dot)net, 800-575-6015 ext 105.

About edWeb.net

edWeb.net is a professional social network for the education community that makes it easy to connect and collaborate with colleagues, share information and best practices, and create professional learning communities. edWeb promotes collaboration with easy-to-use Web 2.0 tools that transform the way educators share information and receive professional development. edWeb hosts professional learning communities for educators that combine webinars with community on key topics in education. Through a partnership with MCH Strategic Data, edWeb reaches out to more than 3 million K-12 educators in the U. S. to promote the value of online collaboration. edWeb.net is free for educators and is funded with the support of partners and sponsors. For more information, contact Lisa Schmucki, founder and CEO, at 800-575-6015, ext. 100 or by email at lisa(at)edweb(dot)net. Learn more at http://www.edweb.net.

About Action Learning Systems, Inc.

Action Learning Systems (ALS) was founded in 1995 to address three core beliefs: all students can learn, success breeds success, and schools control the conditions of success. The company?s founder, Dr. Kit Marshall, traveled the country to develop a visionary school reform model grounded in four simple principles: clear focus, tight alignment, high expectations, and expanded opportunities for success. Based on Dr. Marshall?s work throughout the country in standards design, development, and implementation, ALS developed a school reform model built on the Six Effective Practices of High-Performing Schools:

???? Standards-Based Curriculum and Assessment
???? Research-Based Strategy Instruction
???? Data-Driven Decision Making
???? Targeted Professional Development
???? Achievement-Driven Structure and Support
???? Academic-Centered Family and Community Engagement

Joined by nationally recognized educator, and current president, Gary Soto, ALS gained status in nearly every aspect of school reform in the late 1990s. Along with an extraordinary team of amazing educators, ALS has pioneered a whole school reform model based on research strategies known to have a measurable impact on increasing student achievement and closing the achievement gap.

For more information, contact Jason Willoughby at 626-744-5344 or by email at jwilloughby(at)actionlearningsystems(dot)com Learn more at http://www.actionlearningsystems.com.

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Santa Fe, NM — November 29, 2011

Santa Fe University of Art and Design will bring the internationally renowned hip-hop group Public Enemy to campus Saturday, April 28, 2012. The daylong event will kick off with a community conversation with frontman and lyricist Chuck D. and producer and bassist Brian Hardgroove and will culminate in a live Public Enemy concert that will be open to the public. The concert will close the university?s first yearlong Artists for Positive Social Change series.

?It?s especially important to give our students direct access to the artists,? explains David Scheinbaum, chair of the Photography Department and the force behind the Artists for Positive Social Change program. ?We have asked highly respected artists to talk to our students about what they do and how they do it. The conversations between the artists and the students are the backbone of the program.?

Formed in 1987, Public Enemy is known for hits like ?Fight the Power? and albums like Apocalypse 91? The Enemy Strikes Black and How You Sell Soul to a Soulless People Who Sold Their Soul??? In the early 1990s, the group pioneered the crossover between rap and rock by partnering with thrash metal band Anthrax on ?Bring the Noise,? a genre-busting single that paved the way for the rap-metal sound.

Over the past two decades, Public Enemy has continued the conversation about black rights in America and has advocated maintaining hip hop as a musical form that belongs to the people who listen to it and make it, and not the record companies who release and promote it.

?Getting Chuck D involved in this initiative will really make the difference. This is a place where people have real questions and can start a conversation,? said Hardgroove. ?Santa Fe University of Art and Design is the only campus I?ve been introduced to that shows an interest in feeding the artistic heart.?

The group is also politically and socially active. It launched the website Public Enemy Africa in January 2011 to encourage creative dialogue among hip-hop and rap artists in African communities. The website offers a forum for posting artist profiles, music, videos and event dates to encourage the expression of regional and community cultural politics and concerns.

?Public Enemy Africa is a digital soundboard and cultural bridge to promote dialogue and, hopefully, to redirect the center of African hip-hop and rap music back to African communities,? explains Chuck D, who is a frequent lecturer and speaker and hosts a regular radio show on WBAI in New York City called ?? ANDYOUDON?TSTOP!?

Public Enemy?s mission for positive social change epitomizes the goals of the series. ?Chuck D is very serious about art and education,? Scheinbaum says. ?Public Enemy is committed to its art and its message, often in the face of adversity. It?s the perfect group to represent our program?s emphasis on positive social change.?

The Artists for Positive Social Change series for the 2011?2012 academic year is focused on the genre of hip hop as a major influence on today?s culture and social fabric, highlighting hip-hop artists who push the boundaries of their medium. Since September, several artists, including Hardgroove and Bukue One, have visited campus to deliver lectures and workshops.

Details about the concert and community conversation will be published early in 2012. For more information about Artists for Positive Social Change, please visit http://www.santafeuniversity.edu.

About Artists for Positive Social Change

Artists for Positive Social Change is a groundbreaking, university-wide series of events, lectures and performances that highlight one high-profile issue or genre. For the 2011?2012 academic year, the series focuses on hip-hop music as a major influence on today?s culture. It highlights hip-hop artists who serve as the voice for youth culture today, bringing positive messages of social responsibility through the multidisciplinary aspects of their medium: music, lyrics, graffiti and breakdancing. Prominent hip-hop artists will visit campus to give lectures, participate in panel discussions, perform their music and meet and talk with students. To learn more, visit santafeuniversity.edu/CSFSite/CSF/About/ArtistsForPositiveChange.

About Santa Fe University of Art and Design

Santa Fe University of Art and Design, in Santa Fe, New Mexico, provides a unique interdisciplinary curriculum that combines practical experience with core theory to prepare graduates to become well-rounded, creative problem-solving professionals. SFUAD offers a small-size class environment led by faculty members who are practicing artists, passionate about education and committed to involving students in meaningful projects beginning in their freshman year. The curriculum is designed to inspire creativity, passion and outstanding performance in contemporary music, creative writing, performing arts, art, graphic design, moving image arts (filmmaking and video production), and photography. With its diverse international student body and opportunities to study abroad, SFUAD encourages students to develop a global perspective on the arts. The city of Santa Fe also offers an international artistic experience as one of the world?s leading centers for art and design, home to thousands of artists working in all media.

Santa Fe University of Art and Design (formerly the College of Santa Fe) is accredited by The Higher Learning Commission and a member of the North Central Association, http://www.ncahlc.org.

Media Contact:

Maria Alexandra Velez

1-505-473-6682

maria.velez(at)santafeuniversity(dot)edu

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Nashville Digestive Disease Center, PC is a gastroenterology practice involved in both diagnostic and therapeutic aspect of gastrointestinal diseases in a friendly, comfortable outpatient environment. Nashville Digestive Disease Center building also has American Endoscopy Center, PC which is a fully accredited Ambulatory Surgical Center that is licensed by the State of Tennessee, accredited by Medicare and American Association for Accreditation of Ambulatory Surgical Facilities, Inc. The addition of an ambulatory surgical facility to the gastroenterology practice enables patients to have all their diagnostic studies and therapeutic interventions at one point of contact. This is achieved with state of the art equipment that is available at the center. Nashville Digestive Disease Center, PC and American Endoscopy Center, PC maintains excellence in diagnostic and therapeutic gastroenterology through the practice of evidence based medicine in gastroenterology. This mission is driven by the passion for excellence, compassion and love of care in an effort to meet the needs and expectations of patients, physicians, employees, payers and the community. Our Philosophy: (a). Maintain excellence in the course of diagnostic and therapeutic interventions at the center. (b). Recognize and affirm the unique and intrinsic worth of each patient. (c). Treat all patients with compassion, courtesy and kindness in an atmosphere of caring. (d). Maintain absolute honesty, integrity and …
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Bloomfield, CT — November 29, 2011

Prophesy Transportation Solutions, Inc. (an Accellos division), provider of trucking and logistics software solutions to the transportation industry, has released a case study of its customer KCG Transport, LLC. This profile illustrates how this family-run, start-up company continues to benefit from Prophesy OnDemand Broker version and Carrier version.

KCG Transport, LLC was founded by Wade Koch in May of 2011. The company opened a brokerage office in Flower Mound, Texas, as well as a headquarters in Leonardtown, Maryland, with only two employees: Wade Koch and his father Herb Koch.

This newly founded, family-run company was developed by two men with many years of experience in the trucking industry. Before opening KCG Transport with Wade Koch, Herb Koch owned a brokerage named Continental Freight. Continental Freight was sold in the early 1990?s, prior to Koch?s retirement. After 15 years, Herb Koch decided to jump back into the industry and approached his son Wade about running a new business, which they chose to call KCG Transport. To get the company up and running, Herb Koch quickly began contacting old customers and dove into dispatching while Wade took full control of business logistics and management.

KCG Transport serves the lower 48 states and works with major steel companies across North America. The company hires out hundreds of carriers specializing in not only full load, but LTL shipments as well. Although KCG Transport primarily hauls steel, the company also hauls other flatbed freight upon request. ?Our business hauls 99 percent steel freight but will ship any flatbed, drop deck, or lowboy freight that we?re asked to, including machinery and lumber,? explained Wade Koch, Chief Executive Officer and Owner.

When the company began brokering, it consisted solely of the father and son pair. A few months later, KCG Transport added a carrier division and hired one driver; at this time the company also began leasing its first truck. Today, KCG Transport is made up of six employees — Wade and Herb Koch as well as two drivers, one dispatcher and one administrator.

The KCG Transport staff started browsing for software as soon as the company started up. Wade and Herb knew right away that that there was no way the duo could handle dispatching and managing the company?s files without a software solution.

KCG Transport needed the complete package, and Prophesy OnDemand offered that. The program impressed KCG Transport with its robust ability to dispatch, interface and manage customer information. Having a system that is completely web-based was important to Wade. Another important aspect of the program was its ability to handle document management. Wade also knew that he needed to invest in a program that offered flexibility because he did not want to be bound by the software. After thoroughly researching Prophesy OnDemand, Wade was convinced that it was the perfect solution for KCG Transport and did not hesitate to subscribe.

KCG Transport subscribed to a two-user Prophesy OnDemand Brokerage version in June 2011 and added a subscription for a two-user Carrier version in September 2011. Wade said, ?The integration between the two Prophesy OnDemand web-based modules that KCG runs is seamless. We use separate profit centers that flow together well and make it seem like there are absolutely no differences between the two.? KCG also uses the Quickbooks? integration which works flawlessly with the company?s previous accounting methods. Additionally, KCG Transport uses the PC Miler Interface.

Following the finalization of KCG Transport?s Prophesy OnDemand subscription, employees began product training with Prophesy Training and Implementation Consultant Kim Manzone, over the phone and Internet. ?Prophesy OnDemand is a really intuitive program. It is so easy to use that we only had a few questions during our formal training. The user manual is a big help. It allowed us to get a jump start on learning the program before our training sessions began and has helped us with any other questions we have had since,? explained Wade.

?Our initial results were much better than we had anticipated,? Wade stated. After using Prophesy OnDemand for only a few days, the KCG Transport staff realized the program offered much more functionality than they had originally expected. The reporting function really caught Wade?s eye. ?This solution is very well developed and the reporting functions are great. We can tell that the developer thought about every intricate detail of the solution from beginning to end. I can?t say there?s anything missing,? Wade continued.

KCG Transport expects growth in the near future. They hope to add a new truck and driver to their business every three to four months. ?As long as the freight business stays up, the company will grow,? assured Wade. ?With the help of Prophesy OnDemand, we will be able to grow in an organized fashion. I admit that we would be blind without this solution.?

More information on KCG Transport, LLC. can be found at http://www.kcgtransport.com.

For more information about Prophesy?s Total Solution for Trucking, email moreinfo [at] mile.com or call 800-776-6706.

Explore. Expect. Exceed? With Prophesy, an Accellos Division

The Total Solution for Transportation.

More trucking companies use a Prophesy software solution than any other brand on the market today! Quite simply because we have built the industry’s leading total trucking software solution, designed to manage every facet of a growing trucking operation for both public and private fleets, with integrated, comprehensive and easy to use features that ensure unsurpassed efficiency and greater profit.

Prophesy works with its customers to help them:

Explore new solutions and capabilities to make their business more efficient and successful.

Expect the best in quality and functionality from Prophesy.

Exceed their own expectations and those of their customers.

For more than 20 years, the Prophesy name has represented quality, reliability and affordability for the trucking industry. Our products offer reliable control over daily trucking operations, yet are easy for growing trucking companies and other fleet operations to implement, integrate and afford. This approach allows our users to build upon their total solution as their needs grow. For more information on how your trucking company can explore, expect, and exceed with the Prophesy Total Solution for Trucking, visit us on the web at http://www.mile.com today!

To read more about the experiences of Prophesy Users, visit our Customer Success page at http://www.mile.com/Customer-Success.

All products are either registered trademarks or trademarks of their respective companies in the United States and/or other countries.

Media Contact:

Carol Ashburn

Marketing Director

T: 800-776-6706 x7349

carol(dot)ashburn(at)accellos(dot)com

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