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Melville, NY — December 7, 2010

CosmoCom, the global leader in Contact Center Consolidation 2.0, today announced that PharmMD has chosen CosmoCom?s industry leading, virtual contact center technology to advance their Medication Therapy Management (MTM) Services to improve patient outcomes and lower healthcare costs.

?Unintentional medication misuse is a major healthcare issue that jeopardizes patient safety and is costly to consumers and healthcare providers alike,? says Bo Bartholomew, CEO of PharmMD. ?We are always looking for ways to better improve the services that we offer our clients, and through our partnership with CosmoCom, we are doing just that.?

PharmMD connects patients with pharmacists across the country in order to educate and help patients understand their prescriptions. PharmMD?s vendor research, backed up by referrals from other healthcare leaders, led PharmMD to select CosmoCom?s CosmoCall Universe? contact center software.

CosmoCom?s state-of-the-art predictive dialer enables engagement mangers at PharmMD?s corporate office to proactively reach out to patients to schedule consulting sessions with pharmacists. The CosmoDesk web agent solves the problem of pharmacists being geographically dispersed across the country, by enabling them to use a browser-based softphone and Voice over IP (VoIP). Simply by using their PC at home with a headset attached, pharmacists can consult with patients as their schedule allows.

?There is no difference if our users are in the office or at their home anywhere in the country,? says Bartholomew. ?CosmoCom?s technology facilitates a virtual workforce of very professional talent we could not have otherwise reached.?

Bill Frazier, Regional Sales Director for CosmoCom, explains, ?All pharmacist interactions are reported upon and recorded for compliance. Each user can see the status or ?presence? of all other users on the system or chat with managers if they need assistance. CosmoCall Universe allows a highly extended workforce to operate as if they were in the same room.?

?PharmMD is another great example of redefining the use of contact center technology to improve healthcare and the lives of patients,? shares Ari Sonesh, CosmoCom CEO.

About CosmoCom

CosmoCom? provides a unified, all-IP contact center suite that enables businesses to quickly, easily and economically fulfill the most complex customer interaction management requirements of today – and tomorrow. CosmoCom’s Consolidation 2.0 strategy unites all customer contact functions, locations, and personnel ? including outsourcers and home agents ? on a single unified customer communications platform that is Virtual by Design?. Organizations can obtain the full benefits of Consolidation 2.0 by deploying CosmoCom’s unified contact center technology in-house, or via a service provider offering hosted contact center services. CosmoCom customers include Fortune-class enterprises around the globe, including many of the world’s largest service providers. With its reputation for servicing sophisticated, mission-critical applications, CosmoCom is the most selected provider of cloud-based contact center platforms to top-tier telcos worldwide. For more information, please visit http://www.cosmocom.com.

About PharmMD

PharmMD is the quality leader in Medication Therapy Management Solutions. Based in Brentwood, Tenn., PharmMD works with employers and health plans to prevent medication related health problems through the application of the best pharmacist and physician knowledge using their proprietary MTM software. Founded in 2006, PharmMD improves coordination and communication among physicians, pharmacists, payers and patients by analyzing pharmacy and medical claims information and clinical decision making. Because PharmMD focuses exclusively on MTM, the company is able to analyze both aggregate and patient-specific data to identify trends and conflicts to positively impact patient health and contain costs. More information at http://www.pharmmd.com

All product and company names herein may be trademarks of their registered owners.

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Spanlink Communications is an advanced Unified Communications and Contact Center partner for Cisco Systems. A key aspect of our approach to business is our LifeSpan approach. We work closely with our customer through various phases of their project to assure we have the right solution for them.
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— March 4, 2005

Training in US Accounting and US Taxation Get trained from Bridge21 Inc the largest trainers in QuickBooks in America now in India with Cosmic Technologies an ISO 9001 2000 certified BPO Company. First batch starts from 20th March 2005. Assistance will be provided in Job placement. Visit http://www.qbnetworks.net http://www.cosmictechnologies.biz

About the company:

Cosmic Internet Technologies Solutions Pvt. Ltd. is an ISO 9001:2000 certified BPO company based in Bangalore, India focusing mainly on providing IT & ITES Solutions in the areas of Financial Accounting, US Taxation, Book keeping, HR Payroll Processing, Data Entry, Web Development and range of related IT & ITES services to our clients by leveraging process, domain and people management expertise.

Services we offer:

Financial Accounting:

Cosmic offers the following complete and end-to-end range of services in Financial Accounting And Bookkeeping.

Business process Mapping, Migrating from Legacy Accounting / any Accounting system to US Accounting software and Taxation software like QuickBooks, Peachtree Accounting System, Creative Solutions, Ultra Tax, Turbo Tax, Lacerte Tax and Pro series Tax software’s. Backlog clearance and updating all accounts.

Tax Compliance????

I. US Tax:

a) Individual Taxation -(1040)

Software: Ultra Tax, Turbo Tax, Pro-series, Lacerte Tax Etc. The process of US Individual Tax return preparation starts with analyzing and preparation of US tax returns. The source documents is then analyzed by the professionals. Preparation of 1040 return will be done by our professionals and will be completed by using relevant Tax software. Once the returns are completed professionals will start self assuring the work based on the Self-assure check list provided to them. Print preview of the return. Communication to the CPAs.

II. APEC Tax:

In the modern business environment, high quality tax advice and planning can give your business a distinct competitive advantage

Cosmic provides a full range of Indonesian Tax Services which is designed to help our clients to apply the best and most cost-effective business solutions. We are committed to delivering this on a global basis and surpassing even your highest expectations.

a)Indonesia Tax:

Personal Tax Consulting.

Personal Tax Compliance.

Calculation of monthly tax payments.

Year end tax status report for all expatriate employees.

Review of the monthly tax deductions at year end for any tax shortfall.

Tax advisory.

b) Malaysia Tax:

Business Tax Services

Corporate and Business Tax Consulting.

Corporate and Business Tax Compliance.

Personal Taxation Services

Personal Tax Consulting.

Personal Tax Compliance.

Specialist Taxation Services

Tax Audits.

Investigations.

c) Singapore Tax:

Business Tax Services

Corporate and Business Tax Consulting.

Corporate and Business Tax Compliance.

Personal Taxation Services

Personal Tax Consulting.

Personal Tax Compliance.

Specialist Taxation Services

Tax Audits.

Investigations.

Web Development:????

Cosmic also provides web development Solutions for company implementing web-projects of any complexity. We develop unique web solutions to improve performance and have competitive advantage of companies by enabling web technologies for their businesses.

In Cosmic, we use advanced technologies for secure and reliable web development. Our projects feature with performance, great look and feel, documentation and support. Cosmic’s development expertise is a mark of quality, competent and rapid execution of web projects – from small simple web sites to complex web solutions.

Cosmic team is built of art directors, graphic artists, web designers, copywriters, database experts and programmers who have creative talent, knowledge, experience and technical resources to complete any web design or development challenges your organization may have.

If you need customer-focused Web development, graphic design, multimedia, or programming professionals, contact us for a free initial consultation, and a proposal for your consideration.

Inbound Call Center Service:????

Cosmic can provide in-depth customer service support 24 hours per day. we offer flexible resources and operational process implementation to clients

Order taking

Insurance care services

Credit card orders

Database Management.

Outbound Call Center Service

We have an effective list of service offering specializing in Outbound solutions including:

Sales

Up selling/Cross selling

Appointment Setting Mail Follow Up

Service & Market research

Save time & money

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Rockville, MD — July 24, 2008

3CLogic, the leader in deploying Contact Center SaaS announced today that KCG Call Centers has launched multiple outbound campaigns using the ?Belyx service. Without adding any new hardware or software and without disrupting their current operations, KCG Call Centers launched multiple campaigns using the ?Belyx service in record time.

“We needed a quick, easy-to-use, easy-to-manage call center system to support operations for multiple outbound campaigns. We turned to 3CLogic for software features, leads management, and analytics to get our campaigns operational in a matter of days,” said Kathy Kavanaugh, VP Operations of KCG Call Centers. “Using the ?Belyx service from 3CLogic enabled us to execute several campaigns that produced win backs and generated revenue. And we instantly measured agent performance using ?Belyx’s dashboard.”

?Belyx, The VoIP Call Center Platform? from 3CLogic is a complete customer interaction solution for businesses, associations, educational institutions, and government agencies. This dynamic, online software provides the tools necessary to bring up a state of the art contact center in a matter of days.

“?Belyx leverages 3CLogic’s Telephony Application Grid technology (TAG) to bring unprecedented flexibility and service velocity to call centers such as KCG. We are very excited to work with the KCG team. They truly understand the value of using contact center SaaS, and we are delighted that they are leveraging the power of TAG to drive their business goals,” stated Raj Sharma, President and CEO of 3CLogic.

?Belyx, The VoIP Call Center Platform?, enables companies to build a comprehensive, feature-rich contact center without any hardware, software, or upfront capital expenditures. ?Belyx allows for easy set-up and administration at single-site or distributed, multi-site centers including home workers. Built from the ground up with VoIP, any business with a PC and a broadband connection can access an affordable suite of outbound campaign applications.

About 3CLogic, Inc.

3CLogic Inc., a privately held corporation based in Rockville, Maryland, is the provider of ?Belyx, the first VoIP Call Center platform based on Telephony Applications Grid (TAG). Based on TAG, ?Belyx achieves major performance gains over traditional client-server approaches. ?Belyx provides power, auto and predictive dialing that is completely software-based, includes outbound IVR, and runs over the Internet. Integrated with comprehensive performance tools, ?Belyx lets subscribers analyze campaign and agent performance for greater efficiency gains and business productivity. A simple user interface makes adoption easy by agents and administrators alike. As a Software-as-a-Service (SaaS) provider, 3CLogic delivers solutions over the Internet using a secure, scalable application and system architecture, which allows our customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt our on-demand software. For more information about 3CLogic please visit http://www.3CLogic.com or call 240-454-6347.

About KCG Call Centers

KCG Call Centers is based in Pennington Gap, VA and provides outbound telemarketing as well as inbound customer support services to a wide range of clients. For more information, please visit: http://www.kcgcallcenters.com or call +1 888-305-9144.

Contact:

Aditya Bhatnagar, Director of Product Management and Marketing

3CLogic, Inc.

240-454-6347

http://www.3clogic.com

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Leesburg, VA — January 11, 2011

Square 1 Bank is pleased to announce the extension of a one million dollar debt facility to TelStar Hosted Services Inc., a premier provider of state-of-the-art, VOIP-based hosted contact center services delivered in the cloud.

TelStar?s industry proven contact management solutions are innovative and based on leading edge technologies, and have been used by Small and Medium Businesses (SMBs) and enterprises for over 10 years. TelStar?s solution offers more features and functionality than its hosted counterparts, including intelligent predictive dialing, true blended call center services, and automated messaging service. TelStar?s hosted solution is highly cost effective, allowing clients to minimize capital expenditure and use at-home agents; scalable, stable and reliable with restoral capabilities; and delivered competitively and proficiently by a highly professional team. In addition, TelStar provides personalized training, high quality, in-house customer support, and is housed in a world class, SAS70 compliant, secure facility.

?We?re impressed with TelStar?s progressive business model and we?re pleased to help grow a business that shares the visionary, creative approach valued by Square 1,? stated Alan Spurgin, Square 1 Bank Executive Vice President.

?Square 1 Bank has been proactive at identifying and supporting innovative small businesses, and we?re proud to be included as one of their clients. We?re so pleased to have Square1 Bank supporting our growth and working capital needs, and look forward to a lasting relationship as we continue to grow,? said James P. Dunn, CEO, TelStar Hosted Services Inc.

About Square 1 Bank

Square 1 Bank is a full service commercial bank dedicated exclusively to serving the financial needs of the venture capital community and entrepreneurs in all stages of growth and expansion. Square 1’s expertise, focus and strong capital base provide solid support for its clients’ needs. The bank offers tailored products and solutions aided by the latest in technological innovations. To serve its relationships, Square 1 has offices coast to coast in Austin, Boston, Boulder, Durham, McLean, New York, San Diego, Santa Monica, Seattle, and Silicon Valley. For more information, please contact Kristin Beyer, Marketing and Communications Officer, KBeyer(at)square1bank(dot)com, 919.314.3126 or visit square1bank.com.

About TelStar Hosted

TelStar Hosted Services Inc., ?Your Call Center in the Cloud,? is a leading communications-as-a-service technology provider offering blended call center services, predictive dialer capabilities, and automated messaging via the cloud. Our offerings, housed in a world-class, SAS70 compliant, secure data center, allow clients to avoid large capital expenditures and benefit from competitive long distance rates. Our feature rich, sophisticated call center services are deployed quickly and affordably across a distributed environment. We are service based culture with a highly motivated and skilled organization. For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.766.1965 or visit TelStarHosted.com.

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Many thanks to all the Exhibitors and Sponsors for BAHA 2010 Digital signage and photography sponsored by Symon Dacon
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Wake Forest, NC — November 08, 2011

WCPE Community and Arts Liaison Tara Lynn announces the November edition of the WCPE Local Arts Series in collaboration with Quail Ridge Books and Music. Presented this month is a Chamber Choir from the North Carolina Master Chorale and the Master Chorale’s Music Director Alfred E. Sturgis. They will examine sections of Handel’s Messiah and demonstrate Baroque style performance practice. One lucky guest will win tickets to Handel?s Messiah Sunday, November 27, 2011 at 3 p.m., Meymandi Concert Hall, Progress Energy Center in Raleigh, NC. The free event at Quail Ridge Books and Music, 3522 Wade Avenue, Raleigh, NC will be Monday, November 14, 2011, 7:30 p.m.

“We look forward to exploring the wonderful drama and story telling that is built into this music,? offers Sturgis. ?A light, clean and rhythmically unified approach to Handel’s vibrant counterpoint can really help bring this music to life in a new way for the listener.”

Alfred E. Sturgis was appointed Music Director of the North Carolina Master Chorale in 1993. Under his skilled artistic leadership the NC Master Chorale has made several appearances at state and regional conferences of the American Choral Director?s Association, recorded three Christmas CDs as well as a broadcast for UNC-TV and been involved in numerous successful collaborations with The Carolina Ballet and The North Carolina Symphony. In addition to his work with the Chorale, Sturgis serves as Music Director of The Carolina Ballet, Tar River Orchestra and Appalachian Institution.

The mission of the North Carolina Master Chorale is to present exceptional performances of choral music, promote the choral art and enrich the cultural lives of singers, audiences, artistic communities and the community at large.

“WCPE appreciates the opportunity to connect music lovers and performers through our partnership with the staff at Quail Ridge Books and Music and our collaborative series,” Lynn adds.

About North Carolina Master Chorale:

Founded in 1942 as the Raleigh Oratorio Society, the North Carolina Master Chorale is committed to bringing the very finest in choral music performance to Raleigh-Durham-Chapel Hill audiences. Under the direction of Dr. Alfred E. Sturgis since 1993, the Chorale boasts a 170-voice symphonic chorus and a 22-voice professional chamber choir. Hailed by critics as Raleigh?s premier choral ensemble, the Chorale primarily performs choral masterworks with orchestra. The NCMC Chamber Choir had its debut during the 1996-97 season and performs works ranging in style from the Renaissance to contemporary. Singers in both ensembles, many of whom are professional singers, conductors and music educators, are selected by audition from across Wake and neighboring counties.

About The Local Arts Series by WCPE and Quail Ridge:

Co-sponsored by WCPE FM and Quail Ridge Books and Music, the Local Arts Series is a monthly free event in which a local arts organization will talk about its mission and one of its upcoming performances. Designed to be as entertaining as it is educational, each event also includes a performance aspect. WCPE and Quail Ridge Books and Music both look forward to working with more arts groups in the future and, together, focusing on community educational efforts.

Quail Ridge Books and Music, 919-828-1588, 3522 Wade Avenue, Raleigh, NC, is an independent shop with a friendly, knowledgeable staff dedicated to providing the best in customer service. Their Music Department specializes in classical, jazz and traditional music and presents a diverse program of free concerts.

With a 30 plus year history, WCPE 89.7 FM is a non-commercial, 100 percent listener-supported, independent station dedicated to excellence in Great Classical Music broadcasting. WCPE is heard worldwide on the Internet in multiple formats, including the next generation IPv6. Because WCPE receives no tax-derived support, the station conducts two on-air fundraising campaigns and two major mail-out campaigns per year to raise needed operating funds. For more information, visit http://www.TheClassicalStation.org or call 919-556-5178.

For Immediate Release

Media Contact:

Curtis Brothers

919.556.5178

curtis(at)TheClassicalStation(dot)org

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???? Call Center / ?????? ??????? feat.???? / ??????? ?????????? / ??????-?????-??????????????? ??? ???? ??????????? / ?????? ????song / cd available on www.baichasong.com
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Leesburg, VA (Vocus/PRWEB) January 20, 2011

TelStar Hosted Services, Inc. is ?Your Call Center in the Cloud!,? a leading Communications-as-a-Service technology provider offering blended call center services, predictive dialer capabilities, and automated messaging via the cloud, is pleased to add seasoned marketing, finance and information technology executives to its leadership team.

?We are very pleased at the caliber of the management team we have been able to attract, and look forward to their contribution to our future growth and development,? remarked James P. Dunn, CEO, TelStar Hosted Services, Inc.

Meghan Harris, Senior Vice President and Chief Marketing Officer, has over 15 years of sales and marketing experience in telecommunications, technology, internet and managed services. Most recently, Ms. Harris was principal of Harris Consulting LLC and co-founder of Wambo Media, an SEO and social media internet start-up. Ms. Harris?s prior experience includes Marketing Director for Nextel Communications, Inc.?s North East region, a $ 1.8 billion profit center, and Nextel?s New York Tri-State Area, a $ 600 million profit center. Prior to Nextel, at SkyTel Communications, Inc., Ms. Harris was Director of Market Planning and Strategy for the reseller channel, and negotiated international joint ventures in Europe and Canada as Director of Business Development. She has prior experience in international economic consulting and was a U.S. Foreign Service Officer. Ms. Harris holds an AB from Princeton University cum laude, an MA from Stanford University, and an MBA from Harvard University.

Justin Kulesza, Director of Financial Operations, is a seasoned CPA and business professional with over ten years of experience in auditing, accounting and post-merger integration. Most recently as the Manager of Acquisition Integration for IHS, Inc., Justin coordinated the successful integration of $ 450 million in acquisitions covering 1300+ employees in 17 countries. As Senior Auditor with PricewaterhouseCoopers LLP, Justin managed audit teams on clients such as Storage Technology Corporation, Newmont Mining Corporation, Vail Resorts, Big O Tires, Inc., American Medical Response, Inc. and Plasmon PLC. Justin has a BSBA in Finance and a BSBA in Accounting from Boston University.

Aravind Natarajan, Chief Information Officer, joined TelStar in May of 2010 and is an accomplished information technology executive with over 15 years of demonstrated success in designing and executing key IT initiatives. Most recently as the CTO of Apex CoVantage, an IT services organization with over 2,500 employees, Aravind led several key strategic technical projects to completion. Aravind also served as the Director of Technology for Apex CoVantage where he managed over 3,000 human resources worldwide for an $ 80 million complex development project for one of the largest telecommunications providers in the United States. Aravind is an Oracle certified DBA and is fluent in a wide array of technologies. He holds a BE in Computer Engineering from the University of Bombay and an MS in Computer Science from the University of Maryland.

About TelStar Hosted

TelStar Hosted is ?Your Call Center in the Cloud!? It takes, ?people, process, and technology working in concert? to acquire, retain, and service customers in a virtual communications environment. TelStar Hosted delivers state-of-the-art call center solutions via the cloud so that our clients can focus on their core competencies to expand the value of their business, replace large capital expenditure with comfortable monthly operating costs, and enjoy a scalable infrastructure in a SAS70 secure environment that can be deployed upon demand. TelStar Hosted Services provides state-of-the-art Communications-as-a-Service (?CaaS?) via the cloud to companies with significant call center or contact center operations. Our innovative services and solutions are based on leading edge technologies from best-of-breed providers. Our services are scalable, stable and reliable, delivered competitively and proficiently by a highly professional team. For more information, please contact Meghan Harris, SVP and CMO, Telstar Hosted Services Inc., 571.252.3013 or visit http://www.TelStarHosted.com.

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Montreal, Canada — April 4, 2005

Internet Merchandising Systems Inc. announced today, two new features are available as standard on all new releases of their IMS Voyager Hotel & Tour Reservation Software System.

The first is the ?Sales Agent? (Call Center) Desk module that allows the website owner to utilize internal sales agents or inbound/outbound Call Center Agents to book or make reservations on behalf of a client. The Sales Agent can create a new customer or third party profile or use a clients existing customer profile from the IMS Voyager Reservation Software database.

This allows sales agents to take orders by telephone, fax or email and enter them directly into IMS Voyager via their browser to create room reservations or book tours using the clients profile selected from the client list.

IMS Voyager already has another powerful feature that allows owners to create Reseller (Travel Agent) groups and assign them differing or unique commission rates. (There is no limit to the number of Reseller groups they can create.)

As such, you are able to create unique commission groups to assign your Agents. Each commission group can have its own commission structure. This enables you to reward ?high performers?, ?managers and executives?, or even create ?special terms bonus? agents.

IMS Voyager Hotel & Tour Reservation Software can dramatically expand the use of outside companies and agencies and/or agents, including travel agents and third party resellers to book an owner?s reservation products and services.

This dynamic and powerful module includes commissions, discounts and tracking by outside sales agency and/or individual agents within agencies.

The second new feature is the integrated ?Guest Access Module? that allows a guest to login to Voyager Hotel or Tour reservation Software and cancel a booking they have made, allowing them to make reservations on new dates, etc. Access to Voyager is gained via a login link using their original and unique username and password that was used at their time of booking.

The booking is removed from the reservations database and written to the cancelled reservations database. The rooms will then be returned to Voyagers room or tour availability database. The administrator, property owner/tour operator and guest will receive an email stating that the reservation has been cancelled.

IMS Voyager Hotel & Tour Reservation Software is designed for hotels & tour companies of all sizes, allowing hotels & tour companies to manage directly their online bookings and rates distribution to all market segments including Internet users, travel agents and corporate clients.

It also provides instant confirmation of reservations made through their website, and will notify the Reservation Department though automatically generated e-mail messages.

The software includes many other standard features and capabilities to promote and grab attention such as: travel agent booking, corporate booking and wholesaler booking.

For web promotion the software also includes as standard an integrated newsletter & email engine, automated affiliate program, a full ecommerce gift shop capability, P2P (Product to Product) up-sell display linking and merchandising plus a powerful coupon discount module.

Pricing and Availability

The full software package for individual hotels, property or tour websites is available from only $ 595.00 US fully installed and includes training. Current owners may upgrade for a small fee.

Internet Merchandising Systems Inc. (http://www.imscart.com) was founded on a commitment to develop innovative products and services to meet the needs of their hotel and tour partners in improving profitability and productivity and the IMS Voyager Hotel & Tour Reservation Software System helps companies build connected enterprises to capture more market share, communicate effectively and operate competitively.

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