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“RELEASE DATE: 25 APRIL 2008 GENRE: ACTION STARRING: AKSHAY KUMAR, SAIF ALI KHAN, KAREENA KAPOOR & ANIL KAPOOR LYRICS: PIYUSH MISHRA, VISHAL, ANVITA DUTT GUPTAN, KAUSAR MUNIR MUSIC: VISHAL & SHEKHAR PRODUCER: ADITYA CHOPRA DIRECTOR: VIJAY KRISHNA ACHARYA SYNOPSIS: What happens when you throw two guys who hate each other together… A cool call center executive Jimmy Cliff (Saif Ali Khan), a desi wannabe gangster Bachchan Pande (Akshay Kumar) add for good measure a beautiful girl Pooja (Kareena Kapoor) who can’t be trusted… on a journey across spectacular India… a journey which will alter the course of their lives in more ways than one… a journey where even enemies need to trust each other if they want to stay alive… Trouble is, in this world no one can be trusted ever! And to top it all there is the evil eye of Bhaiyyaji (Anil Kapoor – Slumdog Millionaire & 24)… a maverick gangster who enjoys killing people as much as he enjoys learning to speak English… What you get is… TASHAN”

Dallas, TX — December 9, 2010

Broadvox, a VoIP and telecom industry pioneer since 2001 announced today that its Broadvox GO! SIP Trunking has completed compliance testing through Avaya’s DevConnect Program. This compliance designation assures customers that they can enjoy cost-effective PSTN communications, migrating in stages from TDM or through a complete switch to VoIP with Broadvox GO! SIP Trunking and the Avaya AuraTM Communication Manager 6.0 and Avaya AuraTM Session Border Controller (SBC) 6.0.

Combining Broadvox GO! SIP Trunking with the Avaya Aura Communication Manager 6.0 and Avaya Aura Session Border Controller 6.0 allows customers to enjoy one of the most reliable and energy efficient telecommunications solutions available. In addition, significant cost savings (up to 70%) on telecom usage are achieved without sacrificing features. Network security is maintained as all calls are transmitted over a robust, expertly engineered private IP network.

“Compliance with the Avaya Aura Communication Manager and Avaya Aura Session Border Controller strengthens our already strong relationship with Avaya and allows Broadvox to take the next step into becoming a more viable option for large businesses and enterprises,” stated Andre Temnorod, Chairman and CEO. “Broadvox has already been successfully installed to service Avaya IP Office installations. Subsequently, the integration with Avaya Aura Communication Manager and Avaya Aura Session Border Controller will enable large enterprises to enjoy the same cost savings, reliability and voice quality.”

Broadvox SIP Trunking enables customers to place and receive PSTN calls via a broadband WAN connection and the SIP protocol. This converged network solution is an alternative to traditional PSTN trunks, such as ISDN-PRI. This allows businesses to integrate Call Processing, Unified Communications, Messaging, Presence and Mobility in an integrated platform. These elements combine to unify the business communications experience, regardless of location or device.

Broadvox SIP Trunking solutions provide the flexibility to satisfy virtually any unique customer requirement. With phone numbers from over 8,000 rate centers, Broadvox can provide new numbers or port existing numbers nationwide. For more information about joining the Broadvox VAR Partner Program or purchasing Broadvox GO! products, please contact us at 800.273.4320 or info(at)broadvox.com.

About Broadvox

Founded in 2001, Broadvox is a worldwide leader in providing integrated managed VoIP services to SMB, enterprise, and carrier customers. It has deployed one of the largest full-featured global VoIP networks and is trusted by more than 300 telecommunications carriers, ASPs, ISPs, and over 3500 businesses to transport over 12 billion minutes annually. The Broadvox Network Operations Center operating 24×7 provides the reliability, security, and quality of service required by the world’s most discriminating customers. Broadvox offers SIP Trunking, SIP origination and termination services, and hosted communications solutions. Broadvox is headquartered in Dallas, Texas. For more information about Broadvox, visit http://www.broadvox.com.

About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information, please visit http://www.avaya.com. For more information on the Avaya DevConnect program, visit http://www.avaya.com/devconnect.

Broadvox Contact:

David Byrd

VP Marketing and Sales

214.646.8004

http://www.broadvox.com

Twitter at http://www.twitter.com/Broadvox

Avaya Contact:

Avaya Public Relations

908-953-6432

jvarman(at)avaya(dot)com

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Leesburg, VA — July 13, 2011

TelStar Hosted Services, Inc., ?Your Call Center in the Cloud!??, announced today that M. G. (Manny) Funtall joined the TelStar Hosted sales team as Director of Business Development.

Manny has a long history of successful sales efforts in the technology area. He began his career as an application developer and IT manager, before a successful transition to sales and sales management. Manny has worked for several contact center software suppliers including eShare Technologies (formerly Melita), Stratasoft, and Noble Systems. Manny also spent nearly five years as an independent sales consultant providing sales and marketing expertise to evolving software companies at the behest of several venture firms. Manny is resident in the San Diego, CA. area and will represent TelStar Hosted on a national basis.

?We are so pleased to have Manny join the TelStar Hosted sales team?, remarked Karen Banta, SVP Sales. ?TelStar Hosted will benefit from Manny?s wealth of experience selling both premise and hosted call center solutions, his strength in consultative solutions selling in fast-paced, rapidly growing markets, and his focus on what is best for the customer,? Karen continued.

?We are delighted that Manny brings additional senior sales expertise to our already strong leadership team,? added James P. Dunn, CEO.

About TelStar Hosted Services, Inc.

TelStar Hosted Services Inc., ?Your Call Center in the Cloud,? is a leading hosted call center technology provider offering blended call center services, predictive dialer capabilities, and automated voice messaging. TelStar Hosted helps top companies to gain prominence by meeting their goals to acquire, service and retain customers. Our feature rich, industry proven call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center, our IT Services are delivered by our service-oriented, highly professional team. By offering Communication-as-a-Service (?CaaS?) via the cloud that is affordable, scalable, flexible, stable and reliable, TelStar Hosted saves clients? money and allows clients to focus on their core business.

For more information, please contact Meghan Harris, SVP and CMO, TelStar Hosted Services Inc., mharris(at)telstarhosted(dot)com, 571.252.3013 or visit http://www.telstarhosted.com.

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Redwood City, CA — March 24, 2011

Contactual (http://www.contactual.com), the leading global provider of hosted customer interaction management solutions today announced that it has been chosen by AlwaysOn as one of the OnDemand Top 100 winners. Inclusion in the OnDemand 100 signifies leadership amongst its peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players. Contactual was specially selected by the AlwaysOn editorial team and industry experts spanning the globe based on a set of five criteria: innovation, market potential, commercialization, stakeholder value, and media buzz.

Contactual and the OnDemand Top 100 companies will be honored at AlwaysOn?s OnDemand event on March 28th, 2011, at Hewlett-Packard?s Worldwide Headquarters in Palo Alto, CA.

This two-and-a-half-day executive event features CEO presentations and high-level debates on how the Internet is disrupting how companies?from small businesses to large enterprises?create, store, distribute, analyze, and take advantage of their mission-critical data.

?As the digital information created by businesses continues to explode at astronomical rates, the need to store, manage, socialize, and share this information is becoming extremely challenging,? says Tony Perkins, founder and editor of AlwaysOn. ?By providing innovative technologies that help enterprises better compete in this new era of information complexity and move their data out into the cloud, the OnDemand 100 represents some of the highest-growth opportunities in the private company marketplace.?

?Cloud computing and SaaS continue to deliver innovative approaches and tremendous benefits to customer facing organizations of all sizes and we are honored that for the second year in a row the OnDemand editorial team recognizes our leadership in enabling this transformation,? said Chris Brennan, president and CEO of Contactual. ?Our customer expansion has seen unprecedented growth reflecting our commitment to enable organizations with simpler, faster, richer solutions compared to our competitors that enhance their customer experience and improve satisfaction and retention rates through more effective multi-modal customer interactions.?

The Contactual solution provides rapid time to value and allows customer-facing organizations to break their long-standing dependency on specialized hardware and software. Delivered in the SaaS model, the OnDemand Contact Center augments existing communications infrastructures or can be deployed as an alternative to standalone on-premises call center technology. Contactual has customers ranging from Fortune 500 companies to small and medium businesses, and distribution partners serving the U.S., Canada, Europe, Japan and Australia.

The OnDemand 100 winners were selected from among hundreds of technology companies nominated by investors, bankers, journalists, and industry insiders. The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2011 list.

A full list of all the OnDemand Top 100 winners can be found on the AlwaysOn website at:

http://www.aonetwork.com/AOStory/Announcing-2011-OnDemand-100-Top-Private-Companies

About Contactual

Since 2000, Contactual has provided a better alternative to traditional call center technologies. Its patented OnDemand Contact Center is the fastest and easiest way to deploy a world class call center. Contactual recently won a 2010 Product of the Year award from Customer Interaction Solutions Magazine and was a 2010 AlwaysOn Global 250 winner. Contactual is a previous CODiE Awards finalist for Best Communications Solution and winner of the Frost & Sullivan Global Excellence in Technology Award. For more information, visit http://www.contactual.com.

About AlwaysOn

AlwaysOn is the leading business media brand networking the Global Silicon Valley. AlwaysOn helped ignite the social media revolution in early 2003 when it launched the AlwaysOn network. In 2004, it became the first media brand to socially network its online readers and event attendees. AlwaysOn?s preeminent executive event series includes the Summit at Stanford, OnMedia, OnHollywood, Venture Summit Mid-Atlantic, OnDemand, Venture Summit Silicon Valley, Venture Summit East, GoingGreen Silicon Valley, and GoingGreen East. The AlwaysOn network and live event series continue to lead the industry by empowering its readers, event participants, sponsors, and advertisers like no other media brand.

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Call center dialers: Makes business to stay organized and to run smoothly

If an individual or a businessman is looking ways to make calling easier and faster, one may go for a service known as . Mainly the call centers focus on consumer service and so they require dialers in order to increase their effectiveness and efficiency to handle so many customers. These dialers act as a terrific solution and asset for these call centers. In a call center or in a BPO, people focus on to make a lot of quality calls per day as many as they can. From these quality calls, they have to make as many as clients as possible. So for these quality calls, an organization avails these dialers.  

There are various types of dialers in call centers such as auto dialers and . These dialers are important in a BPO as they help in increasing sales. By having auto dialers, an organization can increase their number of calls. It is due to fact that they dial more calls than the calls dialed by the sales representatives to make those calls. In B2B or business to business call centers due to their more multifarious sales process & normally a higher profit on every call, there is need of these auto dialers.

If a businessman desires to reach a large number of people per day to increase business or sales, one can go for these dialers. People can also use it in the form of software or computerized telephone dialing system that they have to put it on their PC or hosted service. People can manage it easily through web. It is necessary to have dialers for a business as it allows businessmen to save their time and through phone their work will become more efficient.
 
When an entrepreneur has to call two or three clients in a day, it is ok with simply a dialer. But when a business needs a lot of calls per day in order to increase sales and to expand the business there is a great requirement of these dialers. These dialers are one of the modern . It is due to fact that in the present scenario the prerequisite of satisfactory support and care to customer has become foreseeable requirement in order to achieve success. So it is good to say that these dialers are a solution which allows a business to stay organized and helps to run smoothly.

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Modesto, CA — August 02, 2011

Modesto commercial real estate company Benchmark Commercial Real Estate Services today announces that it has negotiated a 20,000 square foot call center lease in the Innovative Technology Business Park for Reply!, Inc. bringing 200 professional jobs to Modesto, California. Reply! chose to expand to Modesto because of the ready call center workforce, proximity to the company’s headquarters, and the quality of life and affordable cost of living for Reply!’s employees.

?We anticipate growing to 200 employees at this location over the next 12 months,? says Reply! CEO, Payam Zamani. “The Central Valley offers a great opportunity for call centers. Modesto has call center ready experts and a business-friendly environment.”

The proximity to Reply!’s company headquarters in San Ramon, CA made Modesto a logical choice. “While many technology companies have chosen to locate their call centers out of state, we found the efficiency of being near our corporate headquarters makes the Central Valley an excellent choice,” says Zamani.

Ryan Swehla with Benchmark Commercial Real Estate notes that real estate prices certainly helped the decision. Rental rates in the Central Valley are typically 30% to 50% less than the Bay Area. “We helped negotiate an excellent lease for Reply!, Inc. by taking advantage of the opportunities available in the declining Modesto commercial real estate market.” Their new office is a fully-equipped call center built in 2002.

“We are proud of the opportunity to represent an excellent company and help bring needed professional jobs to our region,” says Swehla.

About Reply!, Inc.

Reply.com operates the leading auction marketplace that enables advertisers to acquire locally-targeted and category-specific customer prospects on a cost-per-Enhanced Click? or cost-per-lead basis. By eliminating the need for advertisers to develop and maintain complex, expensive online marketing infrastructures and teams of experts to source online consumer traffic from many different channels, Reply.com simplifies online locally-targeted marketing for businesses of all sizes. To learn more about Reply!, visit http://www.reply.com.

About Benchmark Commercial Real Estate Services (http://www.benchmarkcres.com/)

Founded in 2009 by Joe Muratore and Ryan Swehla, Benchmark Commercial Real Estate Services serves the Modesto commercial real estate brokerage and property management needs of the Central Valley. Benchmark’s team of a half dozen energetic professionals works hard to represent the interests of the property owners and tenants they represent.

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The core of Syntellect Customer Interaction Management (CIM) contains an advanced management engine that enables you to fully control a universal queue of customer interactions of all types, including telephone and Interactive Voice Response (IVR), voice mail, email, web chat, web transactions, fax and agent tasks.
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Deluxe Financial host site in Phoenix, AZ – July 1, 2009 – CCNG with sponsor Aspect hostbest practice solutions for area contact center professionals. Speaker presentations were followed by an interactive networking session for all attendees and call center site tour. CCNG produces online programs and face-to-face networking events that highlight members Best Practices for contact center and customer care professionals. For details, visit www.ccng.com OR connect with CCNG members at – www.linkedin.com

Created on November 14, 2010 using FlipShare.
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Mountain View, Calif. — September 8, 2005

The conference will feature presentations from industry thought leaders on emerging trends and paradigms in the customer service and contact center domain, as well as success stories and best practices from eGain customers. Attendees will also get to learn about eGain’s vision, and have the opportunity to network and share best practices with peers. In addition, John Ragsdale, VP and Research Director of Forrester and a noted industry expert in customer service and CRM, will deliver a keynote speech and moderate managerial and executive roundtable sessions, focused on the strategies, pitfalls and best practices in the next generation of multichannel customer service and process automation.

“Our customers have consistently shown great interest in participating at our annual customer summit,” said Ashu Roy, CEO of eGain. “We are pleased with the interest level they have shown this year as well ? attendees will include marquee companies across a broad array of industry sectors including retail, financial services, telco, ebusiness and others.”

Registration

Attendees can register online at the URL: http://www.egain.com/news/customer_summit_2005.asp or alternatively call 650 230 7451 for information.

About eGain

eGain (OTC: EGAN.OB) is a leading provider of customer service and contact center software for in-house or on-demand deployment. Trusted by prominent enterprises and growing mid-sized companies worldwide, eGain has been helping organizations achieve and sustain customer service excellence for more than a decade. Twenty-four of the fifty largest global companies rely on eGain to transform their traditional call centers, help desks and Web customer service operations into multichannel customer interaction hubs, and extend their service-based competitive advantage.

eGain Service? 7, the company’s software suite, includes integrated, best-in-class applications for Web self-service, e-mail management, knowledge management, live Web collaboration through chat and cobrowsing, automation of fax and paper-based service interactions, case management and service fulfillment. These robust applications are built on the eGain Service Management Platform? (eGain SMP?), a scalable next-generation framework that includes end-to-end service process management, multichannel, multisite contact center management and certified out-of-the-box integrations with leading call center, content and business systems.

Headquartered in Mountain View, California, eGain has an operating presence in 18 countries and serves over 800 enterprise customers worldwide. To find out more about eGain, visit http://www.eGain.com or call the company’s offices: United States: 800-821-4358; UK/Europe: 1753-464646.

*Source: 2005 ForresterWave report on eService and 2005 Patricia Seybold Group bull’s eye reports on customer service

eGain contact:

Karen Thrash

Tel: 650-230-7528

Email: PR@eGain.com

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