December, 2010 | Compare Call Center Software

You knew that you would have to make an extra income when you left home and headed off to college. Your parents grant you an allowance, pay your college tuition and pay your car note, however, there are times when you just need that extra pair of jeans or you want to save up for that spring break trip to CanCun.

Ok that may not be you, You just need to save up enough money to take up the opportunity to be part of the exchange student group who will be going to Italy to go study for a semester. You know what a wonderful experience that will be for you, however, working at the retail stores will take a long time to save up the money to pay for the exchange student program.

You haven’t considered the option of Virtual Call Center Jobs. Virtual Call Center Jobs are the way forward for student who need to make an extra income. Not only do they allow you to work flexible hours, they allow you to make more money than you would make working at Macy’s.

So why Virtual Call Center Jobs: Work at home call center jobs are suitable for college students are they allow you to pick the hours that you will work, determine how many hours you want to work for the week, and also determine how much money you want to make for yourself while in college. We all know that sometimes the best jobs we can have as college students is working at Bubba Gump. Yes sometimes there is great money to be made working in a restaurant, however, the money is not consistent. Some nights you make 0.00 for shifts you make . You income averages out through out the weeks and month. However, when you conduct Virtual Call Center Jobs, you have the ability to earn /hour and that is your set income whether there are customers or not.

Imagine being able to know that every two weeks your bank account will be debited with a steady pay check. That relieves the stress of worrying about covering more shifts to make ends meet, because the restaurant was not busy this month. When you perform work at home call center jobs you know that as long as you put in your required 15-20 hours a week, and if you want to work more hours you are always welcome, you will make a steady pay income.

Work at Home Call Center Jobs allow the college student to be flexible in their work schedule. During exams the college student is able to work less hours and focus on their college work load, during exams college students have the option of completely not working for a period of 2weeks, this is the wonderful flexibility that comes with working
Virtual Call Center Jobs.

So the next step is to:
� Gather more information about Work at Home Call Center Jobs.
� Find Virtual Call Center companies that are hiring
� Apply for Virtual Call Center Jobs

Don’t delay, start Today applying for virtual call center jobs.

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Everyday virtual call center companies hire individuals like you to work from home as virtual call center agents. Call Center Addict provides the information to help you get started as a virtual call center agent.

To find out more about how you can start applying for virtual call center jobs in inbound call centers make sure that you visit: http://www.callcenteraddict.com for work at home call center resources.

To find the best technique at acquiring high paying virtual call center jobs watch this video: http://www.youtube.com/watch?v=Z7eE0PcawU0

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If i accept a job offer, then the company is applying working permit for me.. can i still reject the offer? if i reject, will i get black list in that country?
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Sytel Bucks the Trend, Posting 30% Growth in Revenue

December 24th, 2010 | Category: Hosted Call Center

Sytel Bucks the Trend, Posting 30% Growth in Revenue

Sytel Bucks the Trend, Posting 30% Growth in Revenue

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Sytel Bucks the Trend, Posting 30% Growth in Revenue

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Aylesbury, UK – Sytel Limited, a global supplier of hosted and on-premise IP contact center solutions, today announced substantial year-end growth, bucking the trend of the times.

“In the year to March 2009, Sytel’s revenues rose by 30%,” said Michael McKinlay, Managing Director of Sytel Limited “and we are looking for similar growth this year.”

McKinlay attributes the growth Sytel is experiencing to three important factors.�

“Firstly, innovation.� In recessionary times the pace of innovation doesn’t slow. If anything, it increases as call centers look for new ways of doing business and staying competitive.� The challenge for our world-class development team is not just to innovate in response, but to anticipate the needs of the market.� So for example we have made big investments in our hosted systems in the past five years, making them multi-tenant throughout, VoIP-enabled, highly scalable and with instant failover.� But this investment hasn�t been at the expense of site-based systems which remain a core part of our business.

“The second factor is the support we give our customers.� Our product is used in over 40 countries around the world – but it doesn’t matter where our customers are, if they tell us they need help – of any kind – then we have a standard response time everywhere of one hour.� Not weeks and not days; one hour.� Our philosophy is straight forward: our customers fund our business and deserve to be treated with respect and professionalism.

“The third factor is the quality of our people.� We hire the best and then keep them.� That means continuity in all we do. And keeping know-how inhouse means that we, and our customers, aren’t shackled to legacy systems that can’t respond to today’s and tomorrow’s needs.”

About Sytel

Sytel Limited delivers secure, resilient IP telephony infrastructure software for carriers, enterprises and hosted contact center providers, connecting and managing calls and media sessions, without boundary. Sytel solutions provide high-volume routing and media processing on a distributed host-based platform, and are driving inbound, outbound and blended telephony and other media types in over 40 countries. Their toolset delivers advanced capabilities to subscribers via the web, including scripting of call processing, real-time reporting and configurable dashboards.

www.sytelco.com

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Hi there i m new to EMR solution software pls suggest me how quick i can learn and understand important workflow and specialities

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Sytel Bucks the Trend, Posting 30% Growth in Revenue

Aylesbury, UK – Sytel Limited, a global supplier of hosted and on-premise IP contact center solutions, today announced substantial year-end growth, bucking the trend of the times.

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Linchpin Technologies of Call Center

December 24th, 2010 | Category: Predictive Dialer

Linchpin Technologies of Call Center

Linchpin Technologies of Call Center

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Linchpin Technologies of Call Center

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New technologies are leading the way in the evolution of the contact center. By the revolution in communication and information technology have led to a boom in call centers across the world. Call centers use different technologies to join with a customer. As focal points of communications, contact centers were the first to integrate voice and data technologies, deploying interactive voice response (IVR) systems that linked caller information with database records to accelerate response and improve customer service.

Today’s challenge is providing personalized service that can handle both voice and multi-media contacts (fax, email, voice mail, Web interaction). Enterprises are also incorporating a new array of contact center services such as video, wireless access, and compatibility with personal digital assistants (PDAs) and other smart devices.

There are so many versions of software and upgraded technology in the market to fulfill the requirement of call center. Different major technologies are:

Email Management: Email is the most commonly used medium for customer contact.

IVR: In telephony, interactive voice response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Generally the system plays pre-recorded voice prompts to which the person presses a number on a telephone keypad to select the option chosen, or speaks simple answers such as “yes”, “no”, or numbers in answer to the voice prompts.

Guided speech IVR: The Guided Speech IVR approach for call centers is a hybrid model that integrates live call center agents with all the advancements of speech in a new real-time approach for callers. This new approach creates a “safety-net”, as the new role for the agent as a guide who assists the automation invisibly helps the caller using human intelligence and transcription to ensure the correct computerized service is provided.

CTI: Computer telephony integration is technology that allows interactions on a telephone and a computer to be integrated or co-coordinated. As contact channels have expanded from voice to include email, web, and fax, the definition of CTI has expanded to include the integration of all customer contact channels (voice, email, web, fax, etc.) with computer systems.

ACD: In telephony, an Automatic Call Distributor (ACD) is a device that distributes incoming calls to a specific group of terminals that agents use. It is often part of a computer telephony integration system.

Predictive Dialer: Predictive dialer systems are commonly used by telemarketing organizations involved in B2C (business to consumer) calling as it allows their sales representatives to have much more customer contact time.

Customer relationship management (CRM): CRM covers methods and technologies used by companies to manage their relationships with clients. Information stored on existing customers (and potential customers) is analyzed and used to this end.

WFM: Workforce Management encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems.

TPV: Third party verification is a process of getting an independent third party company to confirm that the customer is actually requesting a change or ordering a new service or product. By putting the customer on the phone (usually via transfer or 3-way call) TPV provider asks a customer for his identity, that he is an authorized decision maker and to confirm his order.

Virtual queue: Virtual queuing is a concept that is used in inbound call centers. Call centers utilize an Automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) in the center. ACDs are capable of holding queued calls in First In, First Out order until agents become available.

Voicemail: It is a centralized system of managing telephone messages for a large group of people. In its simplest form it mimics the functions of an answering machine, uses a standard telephone handset for the user interface, and uses a centralized, computerized system rather than equipment at the individual telephone.

Voice Recognition: VR is the task of recognizing people from their voices. Such systems extract features from speech, model them and use them to recognize the person from his/her voice.

VoIP: Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.

Speech Analytics: Speech Analytics is a process of analyzing recorded human speech in order to collect information about what was said. In contact center environments, Speech Analytics is used to mine recorded phone conversations between agents and their customers. By carefully “listening” to hundreds or even thousands of calls, Speech Analytics automatically identifies important business intelligence that helps managers reduce contact center costs, increase customer retention and satisfaction, and improve agent performance.

Call Centers India is a Washington state corporation headquartered in Seattle which has India’s one and only end to end CISCO based IP network. Cisco Predictive, Preview, Outbound, 24/7 Dialer, Cisco call Manager as PBX, Cisco Unity Voice Mail, Cisco IVR.

Technologies are: —

1.India’s one-and-only, end-to-end CISCO based IP network. Cisco Platform:

2.Cisco Call Manager as PBX .

3.Cisco Unity Voice Mail .

4.Cisco IVR,Cisco Predictive, Preview , Outbound ,24/7 Dialer.

5.Ability to call and receive calls from over 30 Countries .

6.PCs: Compaq .

7.Phones: CISCO IP 7940 series.

8.Headsets: Plantronics .

Contact Us : Call Centers India

Email : sales@callcentersindia.com

Phone : 206.384.4669

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About CCI

Call Centers India is known as CCI and has set up good building relationship in BPO industry and helping others to growth in industry, Call Centers India in consultancy since 5 years and in 2005 launched own delivery center by name of Vcare Call Center India (P) Ltd. and delivering many offshore projects successfully.

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Pronet hosting Review – Truth

December 23rd, 2010 | Category: Hosted Call Center

Pronet hosting Review – Truth

Pronet hosting Review – Truth

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Home Page > Internet > Web Hosting > Pronet hosting Review – Truth

Pronet hosting Review – Truth

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Posted: Oct 12, 2009 |Comments: 0
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In that PronetHosting Review I ‘ll indicate you whole around Pronet Hosting in details, come on.
during eight years, since they were set by a group of seasoned IT professionals in 2001, Pronet.com Web Hosting has gained the trust of over 100,000 faithful customers, and this figure is developing dramatically by each day. Today, that eight years of long experience allow Pronet.com Hosting to offer a full place of hosting plans for an as extensive range of operational systems and programs, including – Microsoft IIS / Windows Server and Apache, Linux..

Different others, Pronet Webhosting has never terminated to support their words with good action, and as a effect, web professionals and developers today experience a webhosting provider they will depend upon � a service that does not produce meaningless promises – only hosting provider that is passionately trusted to reaching good, user gratification.

In this way, Pronet Web Hosting hasn’t only redefined the meaningful of host, but has placed a new field quality and increased the bar for other clients to succeed. Here’s an review of the dissimilar scenes that have established Pronet Webhosting the webhost service of option for thousands of World Wide Web professionals, developers and business organisations.

PronetHosting Review :Reliability:
Pronet.com provides true web hosting solutions at all times that I must indicate in my PronetHosting Review.
In their seeking to accomplish one hundred percentage Client Satisfaction, Pronet Web Hosting reaches hard to hold the image of ‘reliability’, as perceived with both, their faithful customers, and possible targets like. Here are numerous of the main factors that have contributed to enriching this much sought after, perception:

Dynamic Information Centre – The lifeblood of a webhost company is its data center, and Pronet.com Hosting is no exception. Pronet.com Web Hosting holds a dynamic datacenter that is housed in the construction where 12 of the nation’s biggest net providers are located. It has been planned to cater to diverse applications programmes, admitting those that are in particular demanding. Outstanding features of the Pronet Hosting Information Center include:

* Full redundant (2N) power from two separated energy stations
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* Redundant power / humidity/temperature ensure systems.

Desired Prizes – In November 2008, Pronet Hosting had the “Fastest Growing” Webhost provider present. For the year 2008, once over again, Pronet Web Hosting had another honour for “Budget Webhosting”.

Sensational Hosting Server Up-time – Pronet Hosting uses high-end Intel-based hosting servers. These servers are monitored 24/7 – 365 days a year by a team of extremely qualified technicians. In that way, all Pronet Hosting hosting servers are held at best-performing stages to assure a solid 99%+ network up-time delivery.

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* Infinite Web Space- The sky is the limit. You do not have to comb out information you require on your website as there is lot of storage of all of it!
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* FREE Domain-name Forever- There will ne’er be any charges for your domain-name–EVER!
* Infinite Excellent Monthly Traffic- Simpleness and rush is brought to your website with that special characteristic.
* Money Back Secured – If you for some cause are not wholly satisfied, you will get your cash back secured. This guarantees that there is not risk on your share and you will be entirely lucky with your hosting conclusions that I must reveal in my PronetHosting Review.
* Green Friendly- Pronet Web Hosting wants to keep on the earth healthy and well. Great measures have been taken to ensure the safety of the world in relation to this service.
* As reduced as .95 every month- With so numerous characteristics at a little cost, the value is brilliant!

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Pronet Hosting Review Backup:
Pronet Webhosting offers great user support 24/7 – 365. Support helps are established possible via their totally interactive, industry-leading assist internet site; electronic mail; phone; live support tickets and flash tutorials.

PronetHosting Reviews Conclusion:
I performed my optimum in that PronetHosting Review and will state my finale.
It will be safely concluded that Pronet Hosting gets a personality of its own. It owns totally the instruments, technology, expertise, experience and dedication to hold hosting not simply an exciting experience for its users, but a financially honouring one, also.

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=>>> For 50% OFF Regular Price Visit Pronethosting Review Page …

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Hi i am vishal i want to have my own web hosting company, can i know the benefits of web hosting providers. i mean source of income
Great article. You nailed it right on the head. There needs to be more Associates, or people that just “get it,” getting on the web and sharing the truth about this great company!

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Do You Need Web Hosting For Your Website? Compare Before You Make Your Choice

If you’re in this sort of dilemma, the internet can be a huge help because you can use it in order to gain access to many reviews regarding the various web hosting services. In essence, this can help you in analyzing the various plans that are being offered to you and eventually in the selection of the appropriate plan, which suits your requirements.

By:
Ricardo D Argencel

Internet>
Web Hostingl
Dec 23, 2010

How to Choose a Content Management System?

Hand-crafting large website is a thing of the past. It not only takes a lot of time, but there are various ways in which it may go wrong. To help maintain your website and to improve its functionality the best way is to set up a Content Management System (CMS).

By:
Amit Kothiyall

Internet>
Web Hostingl
Dec 23, 2010

Services of Managed Hosting Solutions

The most beneficial aspect of managed hosting solutions are that offer a qualitative managed hosting. They offer IT services which can be managed by the current staff present onsite. By this step the need of on-site staff vanishes, and the host is responsible for all the backing up of data on the site’s client.

By:
anthonybricel

Internet>
Web Hostingl
Dec 23, 2010

Pronet hosting Review – Truth

In this PronetHosting Review I will show you every about Pronet.com Hosting in details, come on.
during 8 years, since they were established by a team of seasoned IT pros in 2001, Pronet Hosting has gained the confide of over 100,000 loyal clients, and that amount is rising impressively with every day. Today, that 8 years of long experience allow Pronet Webhosting to provide a full range of host plans for an as extensive number of operating systems and programs, admitting – Linux, Apa…

By:
Clark Newtonl

Internet>
Web Hostingl
Oct 12, 2009

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TouchStar, a World Class Provider of Call Center Technology, Announces the Implementation of Private Equity Funding

December 23rd, 2010 | Category: Hosted Call Center

TouchStar, a World Class Provider of Call Center Technology, Announces the Implementation of Private Equity Funding

Denver, CO — July 14, 2007

TouchStar today announces the implementation of private equity funding to become an even more significant competitor in the global communications market.

By implementing the funding, TouchStar is now able to begin a more aggressive growth strategy in a market that is rapidly changing due to digital communications technology advances.

By meeting business goals sooner with funding rather than solely through organic growth, TouchStar takes another step toward becoming the leading global provider in call center software and unified communications technology.

Steve Bederman, CEO of TouchStar, commented: “By accepting this funding from our private equity partner, we are able to accelerate our growth plans with less risk. We put the funding in place to acquire all significant competitors in our market.”

TouchStar is currently in negotiations with companies located in multiple countries that have a history of success and significance with clients in the call center industry. TouchStar will also continue organic growth through additional market development and product offerings. A significant new product announcement will occur in the third quarter of 2007.

TouchStar’s next financial objective is to reach 0 million dollars in revenue. Through the relationship with its private equity firm, the company is on schedule.

TouchStar attributes its success to its core value of customer service. Regardless of financial success, TouchStar will always operate on the promise of honoring its client’s trust in choosing TouchStar. TouchStar has over 2,000 clients and that number is growing rapidly due to world class customer service and the improvement and introduction of products and services that meet the needs of expanding markets.

About TouchStar

TouchStar is a rapidly growing world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX. TouchStar has been named as one of the ‘Fastest Growing Large Private Companies in Colorado’ for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Mumbai, India; Manila, Philippines and Manchester, England.

Contact:

Christina Whitfield

TouchStar

3025 South Parker Road, Suite 925

Aurora, Colorado 80014

303.338.0678

http://www.touchstar.com

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There are Always Opportunities.

December 23rd, 2010 | Category: Virtual Call Center

There are always advancement opportunities available at Ascend One.

An Ascend One career allows you to give back to the community as well as help your customers.
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Telephone Nursing in a Virtual World: Lessons Learned in the Development and Implementation of a …

December 23rd, 2010 | Category: Virtual Call Center

To purchase the full copy of this material, go to www.prolibraries.com View any number of our other 27000 sessions from over 280 conferences by going to www.prolibraries.com Speaker(s) Cynthia Patterson, RNC Telephone Nursing in a Virtual World: Lessons Learned in the Development and Implementation of a Virtual Call Center Program/Challenges of the Multi-generational Workforce – American Academy of Ambulatory Care Nursing AAACN 31st Annual Conference Leading in a Culture of Change b512f560f8b163ab410939ce7a49367e
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911 call from inside World Trade Center

December 23rd, 2010 | Category: Call Center

911 call from inside World Trade Center.
Video Rating: 4 / 5

Justice for Katrina Gantan. May you rest peacefully forever.
Video Rating: 5 / 5

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WORK FROM HOME JOBS – LEGITIMATE Hiring Companies listed here (many positions available)

December 23rd, 2010 | Category: Virtual Call Center

Work at home as a Virtual Call Center Agent. The pay is from minimum wage to over per hour. More for transcribers doing audio file transcription work. Most of these jobs require a strict schedule adherence, quiet working environment, high speed internet, and a land based phone line. International applicants are welcome to apply but ALL applicants must be able to read, write & speak good English. It’s easy to work from home if you have the discipline to “Do It” like they want it done. ……………………………………… We finally found a lot of legit work at home virtual jobs available. These Companies are all highly rated Fortune 500 companies. They are hiring right now and we have a list of them with a link to their sign-up page. Stop searching through all the work from home scams. ===Our List includes Over 40 top companies hiring right now! === ……………………………………… The jobs are very legit and they do pay every two weeks. Just apply for a job, interview, get hired, and make money at home. If you are a freelancer looking for jobs to do, the list also includes companies hiring for freelance work. There are also a few companies looking for web-designers, the pay starts at /page for websites. ___________________________ 3 FREE Companies Listed Below! ___________________________ === FAQs === @ How much will I be paid? How often? How soon? @ All are good questions, but it all depends on which company you get hired with. Most pay every …
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Compare Call Center Software

Archive for December, 2010

List of Virtual Inbound Call Centers and Call Center Jobs

Phone Broadcast: Create And Schedule A Campaign In Push Button Dialer

Sytel Bucks the Trend, Posting 30% Growth in Revenue

Linchpin Technologies of Call Center

Pronet hosting Review – Truth

TouchStar, a World Class Provider of Call Center Technology, Announces the Implementation of Private Equity Funding

There are Always Opportunities.

Telephone Nursing in a Virtual World: Lessons Learned in the Development and Implementation of a …

911 call from inside World Trade Center

WORK FROM HOME JOBS – LEGITIMATE Hiring Companies listed here (many positions available)

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