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CrossNet Managed Services Provides Network and Telecom System Monitoring
CrossNet Managed Services Provides Network and Telecom System Monitoring
CrossNet Managed Services Provides Network and Telecom System Monitoring
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Home Page > Computers > Computer Forensics > CrossNet Managed Services Provides Network and Telecom System Monitoring
CrossNet Managed Services Provides Network and Telecom System Monitoring
Posted: Jun 04, 2010 |Comments: 0
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CrossNet Managed Services Provides Network and Telecom System Monitoring
By: John Smith
About the Author
<!– @page { margin: 2cm } P { margin-bottom: 0.21cm } A:link { so-language: zxx } –>
Brian Reed. avaya maintenance -For award winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.
(ArticlesBase SC #2539381)
Article Source: http://www.articlesbase.com/ – CrossNet Managed Services Provides Network and Telecom System Monitoring
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Network and telecommunications services come in many shapes and sizes. There are many that offer the service, but few that truly excel in delivering service and maintenance. Cross Telecom is an industry leader in providing the best in services and Avaya maintenance to clients. One way they have ensured this continued success is through CrossNet Managed Services. CrossNet Managed Services is a comprehensive and flexible suite of managed services, which utilizes Cross Telecom’s experience and expertise.
CrossNet Managed Services offers a proactive network and telecommunications system monitoring and management platform, which means you get real-time support of your system; remote system backup for business continuance and disaster recovery, enabling your business to move forward no matter the setback. Systems audit and analysis reporting ensures that your valuable data and assets are effectively reaching your company’s goals.
CrossNet Managed Services is one of three pillars that make up CrossNet Services. CrossNet Maintenance and CrossNet Support are the other two pieces. These three components encompass the elements of – ensuring stable, secure, and efficient operation of your network and telecommunication systems. Here are some of the features CrossNet Managed Services delivers.
Storage Services: Cross Remote System Backup services provide customers with a secure encrypted offsite disaster recovery copy of Avaya PBX translations. Cross servers are hosted in a SAS70 Type II certified data center, and data is encrypted both in transit and while at rest. Backup jobs are scheduled for weekly transfers using secure file transfer protocol. Backup files are encrypted by the PBX using an implementation of Open PGP.
Reporting Services: Cross System Audit and Analysis is a service providing system inventory, configuration information, and analysis for Avaya PBX systems. The audit process collects data from the cabinets, carriers, and media gateways down to the individual stations. Once Cross has prepared the analysis from collected data, an Overall Impact Rating is applied to each PBX surveyed. This allows you to quickly identify PBX systems with the most critical upgrade needs and to prepare migration plans before major support and liability issues arise.
Monitoring Services: Visualize, monitor, and pro-actively manage your environment. CrossTrak Monitoring and Management is a secure distributed network management service that will monitor your entire voice and data network infrastructure. CrossTrak can provide you with proactive availability monitoring, statistical measurements, and real-time alerts and notification.
Cross is an Avaya Premier, National Platinum Business Partner and Avaya Business Partner of the Year award winner. By providing a complete portfolio of Voice, Data, IP Telephony, Wireless, CrossNet Maintenance and Support, Professional Services and Cross University, Cross has defined itself as a complete, end-to-end integrator of converged technologies nationwide. Having one of the largest and most experienced technical teams within the industry, Cross delivers business transforming communications solutions that will create a distinct competitive advantage for our customers. For award winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.
Retrieved from “http://www.articlesbase.com/computer-forensics-articles/crossnet-managed-services-provides-network-and-telecom-system-monitoring-2539381.html”
(ArticlesBase SC #2539381)
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Brian Reed. avaya maintenance -For award winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.
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Brian Reed. avaya maintenance -For award winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.
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No commentsInbound Call Center Services of Call Centers in India
Inbound Call Center Services of Call Centers in India
Inbound Call Center Services of Call Centers in India
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Home Page > Business > Customer Service > Inbound Call Center Services of Call Centers in India
Inbound Call Center Services of Call Centers in India
Posted: Jun 25, 2010 |Comments: 0
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Inbound Call Center Services of Call Centers in India
By: Maria Richards
About the Author
Maria Richards is one of the lead researchers associated with Call Centers India, delving into the realm of Call center outsourcing and Offshore inbound call center to help them serve you better.She is working as a Sr. Marketing Manager and responsible for the handling of inbound call center.
(ArticlesBase SC #2725454)
Article Source: http://www.articlesbase.com/ – Inbound Call Center Services of Call Centers in India
Customer services have become an integral and inseparable part of any organization. Every company has shifted its focus to cater the needs and expectations of customer to ensure the smooth flow of its business. In this economically unstable times and high volatile competitive market, inbound call centers services of call center have been able to create mileposts because of this sudden inclination towards customer satisfaction. Many countries are now called as the call center outsourcing countries. However, among of them call centers in India have surpassed the expectation in terms of cost effectiveness, quality oriented services and skilled resources.
Call Centers of India deploy large resources of advanced technology and state- of –the art infrastructure. The vast population of English speaking graduates, compliant rules of outsourcing of government and world class telecom infrastructure come as an added advantage. Working as call center agents they answer your call promptly, efficiently and in professional manner.
With inbound call center services you do not have to worry about missing even a single call. The inbound customer services are there working for you to help your customers on 24/7 basis.
The inbound call center services of call centers in India benefits you by:
1) Providing increased sales
2) Increasing Profitability
3) Reducing costs of each process
4) Enhancing Productivity
5) Generating potential leads
6) Increasing customer satisfaction by skilled customer support executive
7) Generating Qualified lead
8) By improving market coverage
9) Reducing the turnaround time
10) Accelerating market response
Services provided by call centers in India have leveraged organization success and added dynamics to its behavior. The flawlessness and positive eagerness of customer support executives to support customers have made them a mandatory part of any organization.
Inbound call center services mainly consist of
• Phone answering services
• Additional services of up-selling & cross-selling
• Claims and order processing services
• Product information services
• Healthcare answering services
• IVR
• Virtual Receptionist Support
Outsourcing your inbound customer support to India helps you to attain goals and objectives of the organization. Their services maximize your return on investments and increase the database of customers.
Retrieved from “http://www.articlesbase.com/customer-service-articles/inbound-call-center-services-of-call-centers-in-india-2725454.html”
(ArticlesBase SC #2725454)
Maria Richards –
About the Author:
Maria Richards is one of the lead researchers associated with Call Centers India, delving into the realm of Call center outsourcing and Offshore inbound call center to help them serve you better.She is working as a Sr. Marketing Manager and responsible for the handling of inbound call center.
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Maria Richards is one of the lead researchers associated with Call Centers India, delving into the realm of Call center outsourcing and Offshore inbound call center to help them serve you better.She is working as a Sr. Marketing Manager and responsible for the handling of inbound call center.
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No commentsSaleBuild Announces Record Revenue Growth and Expanded Facilities
Santa Clara, CA — April 24, 2006 -–
SaleBuild, Inc., a leading provider of business process outsourcing services, announced it achieved sequential revenue gains of more than 125 percent in Q1’06 compared to Q4’05. The firm’s dramatic revenue increase comes both from growth within existing customer accounts and new customer contracts. SaleBuild’s customer base grew by 110 percent during the first-half of 2006.
“Traditional telesales and lead generation services are where we got our start and an area where we will continue to grow,” said Gurdeep Chimni, SaleBuild’s CEO. “But the long-term strategic plan is for us to find new opportunities to leverage our core competencies to create additional revenue streams. Example, our upcoming ’key decision makers’ service enables delivery of prospect contact data directly to our customers through our website download tool. Compared to other lead sources our database will be extremely accurate. Our business requires us to dial over ten thousand contacts daily and important data is therefore constantly cleansed and enhanced.
“Beyond unprecedented revenue growth, our business has also achieved numerous operational milestones this past year,” Chimni noted. “To accommodate our explosive growth and meet the needs of our diverse customer base, we recently opened a new 360 seat call center in Pune, India. The new call center is a monumental advancement for SaleBuild, enabling the company to better support its clients while bringing new jobs to the Pune area.”
The expansive facility can accommodate up to 400 employees including agents, supervisors and management personnel over three shifts. This state-of-the-art contact center offers multiple X-series IBM servers, redundant bandwidth, 100% back-up power-supply and the latest ambient sound suppressors.
About SaleBuild
SaleBuild, a privately-owned provider of sales-specific BPO services, specializes in outsourced telesales, inbound & outbound call center services, lead generation, renewal & maintenance sales, contact databases, and database services. SaleBuild’s team strives toward delivering qualified sales leads, delivering targeted sales and marketing campaigns, and selling products and services. SaleBuild utilizes a combination of India and US-based sales and marketing teams to help start-ups and well-established companies increase revenue while reducing cost-of-sales.
Contacts:
Oliver Deng
Chief Financial Officer / Corporate Communications
(888) 281-9427
Gurdeep Chimni
Chief Executive Officer
(888) 281-9427
(510) 604-1225
http://www.salebuild.com
# # #
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Inbound Call Center Services-Virtual Call Center Jobs
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Inbound Call Center Services-Virtual Call Center Jobs
By: Freedom
About the Author
Call Center Addict provides the most up to date information and resources for Inbound Call Center Services and virtual call center jobs. Start your virtual inbound call center career today by applying at http://www.callcenteraddict.com.
Want to get FREE legitimate virtual call center companies. Grab your free call center educational video: http://www.youtube.com/watch?v=5GAssCxtuoE&feature=related
(ArticlesBase SC #3116100)
Article Source: http://www.articlesbase.com/ – Inbound Call Center Services-Virtual Call Center Jobs
Inbound Call Center Services -Need Flexible Work From Home In This Economy ?
As so many of us have seen the growing trend in the job losses and the never ending treat of job losses, many of us are faced with what to do next. School fees are due, rent, mortgage payments, car payments and the list goes on and on.
Do we just dig our head in the sand and pretend that all our problems are going to go away. The first rule of adulthood is: identify your problems and find a solution to them. We have all faced financial challenges in one way or another however; the people who seem to come up on top are those who take the bull by their horns.
There are solutions for those who need to make an extra income. When I was faced with the need to make an extra income to pay off my credit care debit I chose to apply for work at home call center jobs. While the whole idea of working from home scared me because of all the internet scams out there I took the leap of faith.
I started by researching the call center industry. Most of my research was found on websites like callcenteraddict.com ratracerebellion.com and workathomedesk.com.I then decided to join forums, where people who were actually working from home as call center agents shared their stories. I found inspiration in the stories of women, college students and dads that were making a full time income working from home answering customer service calls or providing Inbound Call Center Services
I thought to myself, it can be done. Now I had to compile my call center resume and start sending it out. Through my research I found a powerful video on youtube that gave a list of reputable virtual call centers and the rest is history. This video can be found at http://www.youtube.com/watch?v=Z7eE0PcawU0&feature=related
Now I know that many of us that have looked into the virtual work at home jobs have always been discouraged because we have heard of the scams, however, when I sent out my call center resume and had a virtual call center call me for an interview, I knew that I was onto something big.
I started working as a work at home call center agent in 2 months from the time I applied for my first work at home call center job and I was very pleased with the flexibility that the job gave me. I didn’t quite my full time 9-5 job until I finished paying of my credit card debit, which took me 6 months.
While this is not a story of how I became a millionaire, I thought that sharing my experience of the work at home call center industry would help people out there who really need to figure out a way to make a little more money while working at home. You will not become a millionaire working in a call center; however, you can have the satisfaction of knowing that you can reach financial goals that you have set for yourself. I paid off my credit card in 6 months with the money I earned with virtual call center jobs. Whatever goal, whatever financial situation you are in, you can solve your problems by being proactive and applying your customer service skills and helping others over the phone. I encourage you to take action and start applying for call center jobs.
Retrieved from “http://www.articlesbase.com/advertising-articles/inbound-call-center-services-virtual-call-center-jobs-3116100.html”
(ArticlesBase SC #3116100)
Freedom –
About the Author:
Call Center Addict provides the most up to date information and resources for Inbound Call Center Services and virtual call center jobs. Start your virtual inbound call center career today by applying at http://www.callcenteraddict.com.
Want to get FREE legitimate virtual call center companies. Grab your free call center educational video: http://www.youtube.com/watch?v=5GAssCxtuoE&feature=related
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Call Center Addict provides the most up to date information and resources for Inbound Call Center Services and virtual call center jobs. Start your virtual inbound call center career today by applying at http://www.callcenteraddict.com.
Want to get FREE legitimate virtual call center companies. Grab your free call center educational video: http://www.youtube.com/watch?v=5GAssCxtuoE&feature=related
Exceptional Quality Earns Company MVP Silver Quality Award
Phoenix, AZ — April 19, 2006
In its 13th year of recognizing companies with the MVP Quality Awards, Customer Interaction Solutions selected Phoenix-based Synergy Solutions, Inc. as the recipient of its MVP Silver Award.
All applicants for this award must present a 16-point essay describing an actual and verifiable case study of a specific teleservices program and its results, detailing policies on quality, core values and procedures, including human resources, technologies, customer services, ergonomics and public image that are used to establish, sustain and measure the program’s quality. Judging involved assigning a numerical point value from 1 to 10 for each of the 16 evaluation points.
This is the second year in a row Synergy has been recognized for its exceptional quality. “The award application process was arduous,” remarked Synergy president, Lori Fentem, “but it challenged us to think through how and why we do what we do for our customers — things like how we measure customer satisfaction, what makes it easy to do business with our firm, what we do to demonstrate our commitment to quality, and an in-depth case study of how we implemented a creative quality solution for one of our clients.” Synergy’s case study focused on a strategic and innovative solution the company developed for a large national financial services company that was offering services to an extremely high profile customer segment.
“Through the entrants’ essays, we learned that there are countless individuals within these organizations whose combined efforts and teamwork have contributed to elevating their companies’ marketing via phone practices to the forefront of the industry,” stated the award presentation article. Synergy Solutions, Inc. is certainly worthy of such high praise.
Synergy Solutions was also recently ranked as part of the “Top 50” Teleservices Agencies by CIS for both Inbound and Outbound teleservices. “Customer Interaction Solutions is committed to being the industry’s leading source of in-depth information on teleservices/call center products, solutions and innovations. Our editors determine the ‘Top 50’ rankings based on objective, verifiable criteria to make our readers’ purchasing decisions as easy as possible,” notes Nadji Tehrani, Founder and Executive Group Publisher of Customer Interaction Solutions.
About the company:
Synergy Solutions, Inc., headquartered in Phoenix, AZ, specializes in providing innovative customer contact solutions including inbound and outbound call center services on behalf of Fortune 1000 companies in a variety of industries, including financial services, health care, insurance and publishing. Synergy Solutions utilizes proven acquisition and retention techniques to solidify and expand customer relationships through the use of intelligent people and emerging technology. Synergy Solutions also operates call centers in Redfield, SD, Milbank, SD, Johnson City, NY, Bemidji, MN, and International Falls, MN.
Synergy Solutions’ headquarters are located at 4451 East Oak Street in Phoenix, Arizona, 85008. For more information about Synergy Solutions, contact Lori Fentem at 1-800-547-0504. You may also email at info @ callsynergy.com or visit www.synergysolutionsinc.com
# # #
Cross Telecom Announces Partnerships with Datalink and Worldstone
Cross Telecom Announces Partnerships with Datalink and Worldstone
Cross Telecom Announces Partnerships with Datalink and Worldstone
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Cross Telecom Announces Partnerships with Datalink and Worldstone
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Cross Telecom Announces Partnerships with Datalink and Worldstone
By: John Smith
About the Author
<!– @page { margin: 2cm } P { margin-bottom: 0.21cm } A:link { color: #0000ff } –>
Brian Reed. Avaya business partner – Cross Telecom Announces Partnerships with Datalink and Worldstone.
(ArticlesBase SC #2539370)
Article Source: http://www.articlesbase.com/ – Cross Telecom Announces Partnerships with Datalink and Worldstone
<!– @page { margin: 2cm } P { margin-bottom: 0.21cm } –>
The telecom industry is constantly evolving, and in order to stay competitive in the growing, ever-changing market, companies have to be equally flexible in authorizing changes. Cross Telecom has recently undergone some big changes recently that move it ahead as the telecom industry continually evolves. Cross Telecom, based in Bloomington, Minnesota, is ahead of the curve with some recent changes they have made to their company.
Cross is moving into the international realm of telecom through a partnership with London-based Worldstone to deliver communication solutions and Telephony infrastructure globally. This addition means that Cross can better serve customers from an international perspective with seamless collaboration, integration, and service in every major country throughout the world.
“The alliance between Cross and Worldstone helps ensure multinational companies have a consistent Avaya experience in every country. This partnership brings together two of Avaya’s Platinum-certified channel partners and delivers a compelling Avaya story,” said Carol Giles Neslund, Vice President, North America Channels for Avaya.
“Cross is excited to continue to expand our portfolio globally, and bring our unique value proposition to the marketplace”, said John Delozier, Executive Vice President, Cross Telecom. “The ability to adequately address the global marketplace is becoming increasingly important within our industry. Companies that do not have these types of capabilities will not last. We are confident that we have aligned ourselves with the best of the best.”
Worldstone International Sales Director Peter Hanson endorsed the strategic importance of the partnership by adding, “Worldstone is delighted to be joining forces with Cross Telecom to enable the delivery of best in class global solutions to Cross Telecom’s international customer base.”
Cross Telecom has also entered into an alliance with Chanhassen, Minnesota -based Datalink. This alliance will integrate Cross’ Network Solutions practice with Datalink’s industry-leading data center and storage solution capabilities.
As a Cisco Certified partner, Datalink’s network solutions will be combined with Cross’ advanced business communication solutions, to provide co-delivery of industry unique, end-to-end solution offerings. These offerings will utilize the experience and leadership in communication, server, storage and networking technologies of both partners.
As Vice President of Customer Services, Wade Hoffman held responsibility for the network solutions practice at Cross. He now takes his team to Datalink, where they will continue their leadership role in converged network solutions for communication solutions, as well as Datalink’s data center and storage infrastructure offerings.
“Now Cross has an alliance with a close partner that provides customers with a single source and point of contact for complex application and systems needs,” said Hoffman. “Those solutions, such as messaging, voice recording or work-force management, drive large demand for data storage, servers and networking technologies. With this alliance, Cross can now address customer needs regarding better server and storage strategies, new virtualization technologies and networking those elements together. It represents true data center convergence.”
Cross is an Avaya Premier, National Platinum Business Partner and Avaya Business Partner of the Year award winner. By providing a complete portfolio of Voice, Data, IP Telephony, Wireless, CrossNet Maintenance and Support, Professional Services and Cross University, Cross has defined itself as a complete end-to-end integrator of converged technologies nationwide. Having one of the largest and most experienced technical teams within the industry, Cross delivers business transforming communications solutions that will create a distinct competitive advantage for our customers. For award winning customer service on Avaya telecommunication products, contact Cross Telecom to meet your needs.
Retrieved from “http://www.articlesbase.com/computer-forensics-articles/cross-telecom-announces-partnerships-with-datalink-and-worldstone-2539370.html”
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Brian Reed. Avaya business partner – Cross Telecom Announces Partnerships with Datalink and Worldstone.
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Energy Efficiency in the Data Center
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Energy Efficiency in the Data Center
By: Lisa Gecko
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(ArticlesBase SC #1122492)
Article Source: http://www.articlesbase.com/ – Energy Efficiency in the Data Center
Hardware, licenses, applications, remote hands, even the expense of redundancy—none of it compares to the price of power in the data center; and power needs are increasing exponentially as processing intensifies and demand for rack space rises.
More Power Equals More Heat
Data center power is partly to keep physical servers running, but it’s also to keep them cool enough to run: as servers increase in processing power, so does heat generation. A rack that five years ago produced about five kilowatts of heat may today produce as much as 28 kilowatts. To give some idea of how much heat that is: 28 kilowatts equals 95,000 BTU or roughly 8 tons of air conditioning. A typical house air conditioner is three tons, 10 kilowatts, or 34,000 BTU. That means that it takes as much power to cool a high density rack as it would to cool about three single family homes—if it was high noon in that equatorial neighborhood 24 hours a day.
Sources of Inefficiency
Data centers have traditionally been inefficient environmentally. Compared to other costs, power has been cheap, and computing precious—if a little power was wasted, the result was incredible amounts of information analyzed, communicated and stored. The world seemed to have plenty of power, and a data center from the 70s or even the 80s would only be a blip on the power grid.
These days, data centers are much more prevalent: the Data Center Map, a free web service linking data center providers and customers, lists 1,297 colocation data centers in 59 countries. In addition, power has become more expensive and less available. However, data centers still use power like it’s cheap: a McKinsey & Company report on data center efficiency, released in 2008, says that on average, only six percent of server capacity is being used, and the data center facilities run at no more than about 56 percent capacity.
Three Ways to Cool Down the Data Center—and Save Money
Virtualization, resource management and physical server consolidation are three methods your hosting company and you can use to increase data center efficiency.
Virtualize Servers
One way to conserve power is to get every bit of computing power out of each piece of hardware. That’s where virtualization comes in. Virtualization allows you to consolidate your server requirements onto fewer physical machines, with the virtual machines consuming only about 1/50th the amount of power. Email servers, web servers and applications all act just as if they were running on individual boxes, but for a fraction of the cost, both in capital expense and power consumption.
According to many sources, including The Green Grid and the EPA, virtualization is one of the key ingredients of a more efficient, greener data center. In implementing virtualization, a product such as VMware provides some of the highest consolidation rates on a secure and reliable platform. With VMware, unused physical servers can even be powered off, and turned back on when needed.
Of course, virtual servers, especially VMware’s hardware-based virtualization, also offer increased application access for users, faster installation of new servers and better uptime. So not only will your virtual servers help reduce your carbon footprint and save you money, they’ll also improve your company’s competitiveness.
Allocate Resources with VMware DRS and DPM
Virtualization from VMware provides two additional technologies that help you reduce your costs through virtualization.
VMware Distributed Resource Scheduler (DRS) allows a hosting company and its clients to continuously monitor utilization and intelligently assign resources as needed. With DRS, resources can be allocated to higher priority applications, according to your rules, ensuring that your mission critical activities always have what they need. It also provides dedicated infrastructure for business units, without letting resources stand idle.
Supporting DRS, Distributed Power Management (DPM) optimizes power consumption by continuously monitoring power usage and automatically consolidating workloads and powering down unneeded resources. During lower use periods, DPM moves virtual server workloads onto the optimum number of physical servers and turns off the others. When requirements increase, DPM brings physical servers back online—without impact on the virtual server or the customer.
Consolidate Servers with Blades
Blades help reduce the energy footprint of servers by allowing multiple physical servers to be consolidated on one chassis, with one management interface per blade, while adding more advanced management features. The ProLiant BL490c Virtualization Blade solution being adopted by Infinitely Virtual will more than triple the number of virtual machines hosted in the same energy footprint.
According to HP, the BL 490c blades offer several key performance and management advantages: eighteen DIMM slots allow more virtual machines to be housed on each blade; integrated dual-port 10 GbE server adapter with Flex-10 technology offer the ability to fine-tune network bandwidth; conserve power without performance impact with the built-in HP Power Regulator, and reclaim trapped power in your data center by safely limiting server power consumption with Dynamic Power Capping.
The Future of the Green Data Center
Projects and organizations are being formed all over the world to address the problems of power consumption and heat generation. Here are three:
Researchers at the Georgia Institute of Technology are working to reduce the portion of electricity used to cool data center equipment by as much as 15 percent. In a simulated data center, Georgia Tech scientists are trying to optimize cooling strategies and develop new heat transfer models.
The Green Grid is an organization created by many of the big names in computers, power conditioning and data centers, including HP, AMD and Intel. Together, they are developing standards to measure data center efficiency, with the goal of reducing power requirements, waste heat and carbon emissions.
In the future, waste heat like that in a data center could be recycled into energy. Engineers at Oregon State University are taking waste heat and using it to run a cooling system.
To Save Money (and Help Save the Planet), Think Infinitely Virtual
Contact Infinitely Virtual to find out how virtualization and data center efficiency affect your company’s bottom line. Let us show you how hosting with Infinitely Virtual can help you reduce your company’s server costs, while simultaneously making your applications faster, your data more secure, and your planet a little bit cooler.
Find out more about the power and cooling advantages of VMware, HP Blade servers and virtualization at InfinitelyVirtual.com. Hardware, licenses, applications, remote hands, even the expense of redundancy—none of it compares to the price of power in the data center; and power needs are increasing exponentially as processing intensifies and demand for rack space rises.
More Power Equals More Heat
Data center power is partly to keep physical servers running, but it’s also to keep them cool enough to run: as servers increase in processing power, so does heat generation. A rack that five years ago produced about five kilowatts of heat may today produce as much as 28 kilowatts. To give some idea of how much heat that is: 28 kilowatts equals 95,000 BTU or roughly 8 tons of air conditioning. A typical house air conditioner is three tons, 10 kilowatts, or 34,000 BTU. That means that it takes as much power to cool a high density rack as it would to cool about three single family homes—if it was high noon in that equatorial neighborhood 24 hours a day.
Sources of Inefficiency
Data centers have traditionally been inefficient environmentally. Compared to other costs, power has been cheap, and computing precious—if a little power was wasted, the result was incredible amounts of information analyzed, communicated and stored. The world seemed to have plenty of power, and a data center from the 70s or even the 80s would only be a blip on the power grid.
These days, data centers are much more prevalent: the Data Center Map, a free web service linking data center providers and customers, lists 1,297 colocation data centers in 59 countries. In addition, power has become more expensive and less available. However, data centers still use power like it’s cheap: a McKinsey & Company report on data center efficiency, released in 2008, says that on average, only six percent of server capacity is being used, and the data center facilities run at no more than about 56 percent capacity.
Three Ways to Cool Down the Data Center—and Save Money
Virtualization, resource management and physical server consolidation are three methods your hosting company and you can use to increase data center efficiency.
Virtualize Servers
One way to conserve power is to get every bit of computing power out of each piece of hardware. That’s where virtualization comes in. Virtualization allows you to consolidate your server requirements onto fewer physical machines, with the virtual machines consuming only about 1/50th the amount of power. Email servers, web servers and applications all act just as if they were running on individual boxes, but for a fraction of the cost, both in capital expense and power consumption.
According to many sources, including The Green Grid and the EPA, virtualization is one of the key ingredients of a more efficient, greener data center. In implementing virtualization, a product such as VMware provides some of the highest consolidation rates on a secure and reliable platform. With VMware, unused physical servers can even be powered off, and turned back on when needed.
Of course, virtual servers, especially VMware’s hardware-based virtualization, also offer increased application access for users, faster installation of new servers and better uptime. So not only will your virtual servers help reduce your carbon footprint and save you money, they’ll also improve your company’s competitiveness.
Allocate Resources with VMware DRS and DPM
Virtualization from VMware provides two additional technologies that help you reduce your costs through virtualization.
VMware Distributed Resource Scheduler (DRS) allows a hosting company and its clients to continuously monitor utilization and intelligently assign resources as needed. With DRS, resources can be allocated to higher priority applications, according to your rules, ensuring that your mission critical activities always have what they need. It also provides dedicated infrastructure for business units, without letting resources stand idle.
Supporting DRS, Distributed Power Management (DPM) optimizes power consumption by continuously monitoring power usage and automatically consolidating workloads and powering down unneeded resources. During lower use periods, DPM moves virtual server workloads onto the optimum number of physical servers and turns off the others. When requirements increase, DPM brings physical servers back online—without impact on the virtual server or the customer.
Consolidate Servers with Blades
Blades help reduce the energy footprint of servers by allowing multiple physical servers to be consolidated on one chassis, with one management interface per blade, while adding more advanced management features. The ProLiant BL490c Virtualization Blade solution being adopted by Infinitely Virtual will more than triple the number of virtual machines hosted in the same energy footprint.
According to HP, the BL 490c blades offer several key performance and management advantages: eighteen DIMM slots allow more virtual machines to be housed on each blade; integrated dual-port 10 GbE server adapter with Flex-10 technology offer the ability to fine-tune network bandwidth; conserve power without performance impact with the built-in HP Power Regulator, and reclaim trapped power in your data center by safely limiting server power consumption with Dynamic Power Capping.
The Future of the Green Data Center
Projects and organizations are being formed all over the world to address the problems of power consumption and heat generation. Here are three:
Researchers at the Georgia Institute of Technology are working to reduce the portion of electricity used to cool data center equipment by as much as 15 percent. In a simulated data center, Georgia Tech scientists are trying to optimize cooling strategies and develop new heat transfer models.
The Green Grid is an organization created by many of the big names in computers, power conditioning and data centers, including HP, AMD and Intel. Together, they are developing standards to measure data center efficiency, with the goal of reducing power requirements, waste heat and carbon emissions.
In the future, waste heat like that in a data center could be recycled into energy. Engineers at Oregon State University are taking waste heat and using it to run a cooling system.
To Save Money (and Help Save the Planet), Think Infinitely Virtual
Contact Infinitely Virtual to find out how virtualization and data center efficiency affect your company’s bottom line. Let us show you how hosting with Infinitely Virtual can help you reduce your company’s server costs, while simultaneously making your applications faster, your data more secure, and your planet a little bit cooler.
Find out more about the power and cooling advantages of VMware, HP Blade servers and virtualization at InfinitelyVirtual.com.
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(ArticlesBase SC #1122492)
Lisa Gecko –
About the Author:
Learn more about Infinitely Virtual and Lisa Gecko at:
Infinitely Virtual Newsletter
InfinitelyVirtual.com
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