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Burlington, MA — November 3, 2009

OnState Communications, the leading provider of on-demand virtual call center and virtual PBX business communications systems, today announced a revolutionary strategy for Nortel contact center and PBX customers that will protect and extend their investment in Nortel technology by applying OnState’s cloud-based business communications service. Using OnState’s on-demand solution, Nortel customers can enhance the value of their incumbent equipment by introducing new features and routing capabilities at the network level.

“Nortel’s recent bankruptcy filing and the sale of its enterprise solutions business to Avaya has left its customers in a lurch,” said Pat Kelly, CEO of OnState. “Uncertain support plans and product roadmaps have customers questioning their Nortel investment. Many are considering drastic ‘rip and replace’ strategies, but with OnState, Nortel customers can take advantage of the latest advances in business communications without decommissioning still-functioning hardware or introducing costly new premise-based equipment.”

OnState lets companies leverage existing phone systems, along with mobile phones, VoIP/SIP and Internet telephony services such as Skype and Google to create virtual call centers and virtual PBX systems and to add unified communications to their operations. By extending business communications to small office workers, teleworkers, mobile users and nomadic employees, enterprises can enhance sales and customer service, increase worker productivity, and reduce operating costs. Unlike a conventional phone system, OnState manages people and business functions – not just telephones. Using its patented business presenceTM technology, OnState tracks the availability and activity of employees independent of device, PBX or network, and connects customers to the employee who can serve them best based on worker availability, capability, or any other company-defined criteria.

By delivering business communications as a cloud-based service, OnState enables companies to keep pace with innovation and take advantage of new features and capabilities – today or in the future – without disrupting their business, disturbing their existing phone system, or requiring new equipment investments. And since users and services are added on-demand, companies can respond quickly to rapidly changing business conditions.

For more information on OnState’s virtual call center and PBX solutions for Nortel customers, visit

http://www.onstate.com/Nortel. OnState is also exhibiting at the VoiceCON event in San Francisco this week.

About OnState

OnState provides real-time business communications solutions that are simple and low-cost–and highly-functional and scalable. Founded by telecom pioneers who launched GeoTel Communications (acquired by Cisco Systems), OnState’s mission is to reduce business communication costs dramatically, replacing traditional hardware-based architectures with software-only, on-demand solutions. OnState’s solutions include virtual call center, virtual PBX, outbound call center dialing, and business click-to-chat. For more information, email: sales(at)on-state.com, call: +1 617-934-0381 or toll-free +1 866-532-5036; or visit OnState on the web at http://www.onstate.com.

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www.myspace.com !! Crank Dat Druid Boy Druid song (Chorus) Druid Boy up in this Hoe, Watch me switch forms, watch me go. Watch me switch to Boomkin form and SUPERSPAM that hoe. (Verse by DruidBoy ChickenWing) Druid boy up in this hoe Mana up, I’m ’bout to blow Resto, Balance, Feral, I can do It all cause I’m a pro. When I switch to moonkin tho’, Someone gon’ get hurt for sho’. Super spam that hoe Then watch them haters fall down to the flo’. If you try to jump me I’m a Switch to travel form and roll. When you think I’m gone I’m prowlin’ Back in cat form layin’ low. This is how I do it Every day and I will never stop. ‘Locks and Mages mad at me, ‘Cause I got me some clothie drops. (Chorus) Druid Boy up in this Hoe, Watch me switch forms, watch me go. Watch me switch to Boomkin form and SUPERSPAM that hoe. (Verse by DruidBoy Demineon) Imma beast im furious dont get to curious coming in my face and ill have yea ass delirious ill seriously dominate ya make ya teammates replace ya yeah i seid im thee Enialata they call me thee Erasa run from me and ill chasya’ give yea ass a tasta what gettin ownT really means Own foe’s dont tryda test me always on top when ipvp when you see the moonfire beam and your healths no longer green your headed to the graveyard curtasy of me ill leave ya steamin see that light keeps beamin see you u got that priest but you an’t even gone need’em stop dreamin watch the moonfire keep reaptin (moonfire sfx x3) see you can’t catch up but u can get a …

VMukti.com Call management software, contact center solutions and Campaign video. For more info : www.vmukti.com contact@vmukti.com

www.qmicallcenter.com QMI Call Center Services – Inbound and Outbound Calling For Customer Satisfaction. Find out more from http
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UCGcenter can handle all of your Inbound Call Center needs. All calls are answered in the United States. Come see us today to see how we can assist in all of your outsourcing needs.
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CallFire billing and XMVOICE billing clarification. You must read this previous to you buy! It will save you a ton of money

If you have searched the internet for voice broadcasting or for auto dialing services odds are you have come across call fires web page. Yes, they spend a good deal of money on marketing and yes they are priced high compared to other carriers like PennyDials. Even though callfire offers a few more gadgets, Penny dials will carry out equally as well for much less cash. If you see callfires pricing page you will see they have quite a few plans ranging from 3.5 cents to less than two cents per minute. READ THE FINE PRINT! They charge in sixty second increments so you will be billed an entire minute if the call just last 5 secs. Wow! Reading the fine print means each contact will cost you at least one minute no matter if its lower than 60 seconds. Now, if you buy a higher quantity of minutes you are set a bit of a break.. You are charged in thirty second increments instead of sixty second increments. Still not a great deal! So if your call last’s 5 seconds you are billed for thirty seconds instead of the whole minute. Looks better right? Well not until you see what PennyDials presents.

PennyDials offers the equivalent voice broadcasting and auto dial service for a good deal less. Their newbie package is 3.5 cents just like CallFire yet they charge in 6 second billing increments! That means if your call only lasts 5 seconds you are only charged 6 seconds. So you can do that 10 times and it would only cost you 1 minute. Callfire would charge you 10 minutes! You can do a lot more calling with 1 minute then with Callfires minute. Billing is tremendously important. If you are searching around make sure and educate yourself on this. It can littereally double the total of leads you get on the telephone which means extra money in your pocket! If some of this does not make sense make certain to click the link below for your at no cost ebook on predictive dialers and cloud calling billing explanation. It will save you a ton of capital! Penny Dials is one of the only providers that charges in 6 second increments without a 30 second minimum. That is practically unheard of in the predictive dialing industry.

Review of Contact Center Software Prostar CRM

CRM or Customer Relationship Management is automated business ability making this system very simple to use and very quick as well. This system will allow you agents to concentrate on the job at hand, which is selling and not entering copious amounts of data. Lead reservation can be simply done automatically and the system will do the work for you, making this a very good business decision as your agents will have more time for selling and making those ever important calls.

The CRM which is an Open Source Tool can make the job of maintaining the call center and for making the easy to use system very user friendly indeed. This CRM has all the features that you will require to keep your agents well on top of things at the coal face and have them making even more calls per hour and increasing the overall efficiency of the center.

Combining with a Preview Dialer is to make this system one of the best on the market and the combination will enhance the productivity by making placing those important calls to customers even easier. Each telephone number becomes just a mouse click away and this make for ease of use, or create a call list from the CRM to compliment the joining of these two systems to further enhance the overall efficacy of the center once again.

You can be sure of increasing sales and customer service with the joining of these two systems and the agents will love you for it, as well as being open sourced Prostar CRM has featured highlights that are simply integrated into sales and further made-to-order Lead Generation and lead management, with built in sales forecasts and also examine your advertising campaigns.

Being a web based system this easy to use and well maintained product will only enhance the overall performance of your center with the lesser need for administering as this is done mainly for you. And upgrading is a simple operation also, so it is a winning combination that will only improve the customer satisfaction of your business and further the standing you have with your existing and new clientele. This is an affordable option to your managing your call center and leveraging the power of the internet you can’t go wrong, you only have to log in and you’re basically away and running.

The Pro Star Features, most cost effective CRM in the world, Integrated with Call Center Software, Marketing Reports, unequalled user credence, simple to use, fully integrated with websites, auto lead generation and the list goes on this is the answer to those nagging problems that you may be experiencing with your current system, what not check it out?

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www.multimessenger.com 877-327-8532 How To Generate Leads With a Predictive Dialer System, call center consulting, multi messenger system, college paging system, emergency dialers, notification auto dialers, mass dialers,
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www.multimessenger.com Predictive Dialer and Call Center Telemarketing Systems. Industry Leading Auto Dialer and Predictive Dialer Equipment. Free No Obligation Online Demonstrations Provided.
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CallCenterClassifieds.com Logo

Nashville, Tennessee — August 27, 2007

The BrandonWayne Group, a leading provider of call center recruiting services and programs, announced today the launch of Phase One of www.CallCenterClassifieds.com , the Call Center Industry’s Premier Employment and Resource Website.

“We felt that the call center industry was under represented on the web for employment specific resources,” said Michael Maffei, President and CEO of the BrandonWayne Group. “We want to help both employees and employers in this area.” Throughout 2007 and into 2008, we will be adding additional features to the website and announcing key strategic partnerships that will enable visitors to experience a single-source solution for their call center employment needs”.

The largest issue facing employers today is the ability to recruit and retain qualified call center personnel. CallCenterClassifieds.com seeks to assist both the employer and prospective employee by providing comprehensive job search and job posting capabilities that will ultimately lead the right candidate to the available job opportunity.

In the very near future, CallCenterClassifieds.com will also offer a special section on bi-lingual employment; (www.SpanishCallCenters.com). We will also provide targeted opportunities in more than 40 geographic markets nationwide, where we can custom tailor a program specifically for companies within selected “hot” call center job markets (www.PhoenixCallCenters.com, www.TampaBayCallCenters.com, etc,). Combine all this with a resource area that will include a forum for industry professionals, vendor advertising and services, consulting and short-term projects and the ability to prescreen applicants on-line, a lot of exciting features will be added in the coming months.

“CallCenterClassifieds.com was created to provide applicants, employers, employees, vendors and other interested parties, with a comprehensive website dedicated to Call Center industry employment and information,” explains Maffei. “Visitors to the site will find that it is easy to navigate and full of helpful resources.” With the initial release we are excited at the potential this website brings to the call center industry and are looking forward to Phase Two and Three in the coming months that will bring exciting additions and enhancements to the website”.

For more information please visit www.CallCenterClassifieds.com.

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New York — September 11, 2008

Integration Technologies, Inc.(IT), the market and technology leader in on-demand solution integration, today announced the availability of “InterWeave Lite for Quickbooks”TM for its Salesforce.com and force.com integration Solutions. InterWeave Lite for Quickbooks supports IT’s “Integrated Supply Chain” (ISC) Solutions for InterWeave Customers. ISC Solutions integrate “Best of Breed” Vendors; companies like Salesforce.com CRM, Nexternal and Merkatis Order Management System, Ascent’s Online Inventory and Warehouse System and Intuit’s Quickbooks.

These core applications are supported by Contactual’s On-demand Contact Center and HelpStreams Customer Service Application. Customers choose only the applications they need to build a customized Integrated Supply Chain Solution; this is not a legacy application which customers have no control over function or cost and it’s all configurable with the InterWeave Customer Portal (ICP).

“Our objective from the beginning was to provide our customers configurable integration options with applications important to them. InterWeave Lite for Quickbooks for our Salesforce.com and force.com customers compliments our full-featured integration Solutions, but at a fraction of the price.” said Bruce Magown, Chairman of Integration Technologies, Inc. “For our smaller customers, driving down price and driving up value, while simplifying the integration process was our focus – we have achieved our goal.” said Magown.

InterWeave Lite for Quickbooks complements the Integrated Supply Chain Solutions on the InterWeave Customer Portal (ICP). You register, select the applications for integration, select the combination of objects and flows – and generate your Solution – it’s ready to test. If you want a different combination of objects and flows – simply sign back in and re-configure your solution. There are no constraints or restrictions in how you set up your business flows and work processes. This is configuration management – not programming. The Integrated Supply Chain Solutions are excellent examples of InterWeave’s hub and spoke capabilities. Databases, on-line services, inventory management applications, web stores, order management systems – you can now integrate – the way you want to. Solution front-ends are logically disconnected from the backend, so if you outgrow Quickbooks, you simply connect to your next selection, ex. Microsoft Dynamics, Sage, Peachtree, etc.

The Integrated Supply Chain and InterWeave Customer Portal are examples of “Powered by InterWeave”. InterWeave provides the world’s first on-demand solution integration platform with unprecedented ease of customization and integration for Salesforce deployments, as well as enabling a whole new generation of on-demand applications that go beyond CRM. See all our offerings at http://www.interweave.biz.

About Integration Technologies          

Integration Technologies is a pioneer in the development of technology Solutions for uniting systems, legacy applications, databases, workflows, and Web services, from within and across the enterprise as a service; and then extend those systems to connect with their suppliers and customers. As a leading Systems Integration solution, Integration Technologies InterWeave Product Suite offers a rapidly deployable and infinitely scalable Services Oriented Architecture (SOA) for integration of business-to-business, business-to-consumer connectivity, business processes optimization and application integration – the deployment of Dynamic and Global Web Services. For more information, please visit http://www.interweave.biz.

About Salesforce.com         

Salesforce.com Salesforce.com is the market and technology leader in Software as a Service (SaaS) and Platform as a Service (PaaS). The company’s portfolio of SaaS applications, including its award-winning CRM, available at http://www.salesforce.com/products/, has revolutionized the ways that customers manage and share business information over the Internet. The company’s Force.com PaaS enables customers, developers and partners to build powerful on-demand applications that deliver the benefits of multi-tenancy across the enterprise. Applications built on the Force.com platform, available at http://www.force.com/, can be easily shared, exchanged and installed with a few simple clicks via salesforce.com’s AppExchange marketplace available at http://www.salesforce.com/app

exchange/.

As of July 31, 2008, salesforce.com manages customer information for approximately 47,700 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

For more information         

For more information, please visit www.interweave.biz.

Contacts:

Bruce Magown

Phone: 203-274-5226

Fax: 801-439-3476

Email: bmagown @ interweave.biz

Web: www.interweave.biz

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Nortel CVAS Strengthens Service Provider Business Offer with Carrier-Hosted Call Center Solutions That Provide More Efficient Customer Service Systems

CHICAGO, ILLINOIS–(Marketwire – Oct. 21, 2009) – Businesses of all sizes can improve customer service, reduce operation costs and ensure business continuity thanks to the latest investments in carrier-hosted call center innovations unveiled by Nortel(1) (OTCBB:NRTLQ) Carrier VoIP and Application Solutions (CVAS) at the Supercomm(2) tradeshow booth (#2120) this week in Chicago.

Nortel CVAS’s IP Powered Business voice and multimedia solution provides powerful carrier-hosted business line solutions with advanced voice and multimedia, unified communications, web meetings and mobility service. The new hosted call center features integrate call center services that can be delivered to business over IP or support a mix of IP and legacy equipment. The new features offer a number of benefits to service providers, including increased revenue potential, customer loyalty and satisfaction; and the ability to offer “one-stop-shopping” bundled services to their business subscribers.

Nortel’s carrier-hosted call center solutions build on Nortel’s industry leadership in the customer contact space and help decrease business expenses because they eliminate the need for hiring or replacing high-priced IT expertise. They also provide business continuity in the event of site disasters or an epidemic because the call center capabilities can be moved quickly and customer service agents can work from any location.

“Nortel’s CVAS IP Powered Business solution has all the elements service providers need to expand and strengthen their offer to business subscribers,” said Samih Elhage, president, CVAS, Nortel. “Nortel is an established leader in customer care solutions and our latest carrier-hosted call center solution is just one example of how we are investing in the future and creating new market opportunities for our service provider customers by empowering them to solve some of the business challenges of today’s customer service and call center environments.”

Nortel’s carrier-hosted call center solution is a hybrid and all-IP solution that equips service providers to eliminate their business customer’s needs for complex onsite customer premise equipment (CPE). With Nortel’s carrier-hosted solution, service providers will be able to offer advanced Call Center features to small and medium-size businesses that they previously could not afford. Service providers can also help large businesses cut costs by outsourcing the Call Center communications equipment and buying the communications as a service from their service provider.

According to Donna Fluss, President of DMG Consulting, the hosted contact center infrastructure market will grow by 30 percent, 35 percent, and 20 percent each year from 2009 to 2011 respectively, as cited in DMG’s annual Hosted Contact Center Infrastructure Market Report, released in September, 2009.

Nortel’s carrier-hosted call center solution can be set up quickly, requires minimal capital investment, and provides business continuity by allowing agents to operate from any location. The solution equips service providers to offer:

– SIP-based ACD capability that helps to improve customer service and response rate by allowing businesses to rapidly distribute calls to the most appropriate agent, based skills and availability. Businesses can examine agent success and response rate and make adjustments as needed.

– SIP Hunt Groups that allow businesses to ensure that important calls do not go unanswered because the system automatically hunts around for an available agent.

– SIP Attendant Console which allows a call center attendant to answer and transfer calls using simple “drag and drop” buttons on their call center console.

Nortel’s new carrier-hosted call center capabilities are available today. Nortel Call Center features are deployed globally with carriers like BT, Optus and Bell Aliant. Nortel has been a leader in the customer contact center market for more than 30 years offering scalability and reliability in contact center, self-service, advanced speech, and workforce optimization solutions.

For more information on Nortel at Supercomm, visit www.nortel.com/events.

Nortel has shipped more than 115 million Carrier VoIP and Multimedia ports to more than 350 wireline and wireless carriers globally. According to Infonetics Research’s recent report, Service Provider VoIP Equipment and Subscribers Market Share, Size, and Forecasts – 2Q09, Nortel kept its global leadership position for carrier softswitches with 30.2 percent market share. Furthermore, according to Infonetics, during the second quarter of 2009, Nortel kept its position as the dominant softswitch supplier in both North America and EMEA. According to Dell’Oro, Nortel has consistently been ranked as the #1 Global Carrier VoIP and Softswitch leader since 2002. Nortel CVAS has customer deployments in all continents with leading carriers and provides VoIP solutions to two thirds of IDC’s worldwide listing of top 20 carriers (by revenue).

About Nortel

Nortel delivers communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel’s technologies are designed to help eliminate today’s barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it. For more information, visit Nortel on the Web at www.nortel.com. For the latest Nortel news, visit www.nortel.com/news.

Certain statements in this press release may contain words such as “could”, “expects”, “may”, “anticipates”, “believes”, “intends”, “estimates”, “targets”, “envisions”, “seeks” and other similar language and are considered forward-looking statements or information under applicable securities legislation. These statements are based on Nortel’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which Nortel operates. These statements are subject to important assumptions, risks and uncertainties, which are difficult to predict and the actual outcome may be materially different from those contemplated in forward-looking statements. For additional information with respect to certain of these and other factors, see Nortel’s Annual Report on Form10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC. Unless otherwise required by applicable securities laws, Nortel disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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