Compare Call Center Software

Businesses Reduce Costs and Gain Management Tools for Outbound and Inbound Call Activity

Denver, Colorado — August 4, 2007 — Today, TouchStar announces the release of the TouchStar Virtual Call Center system, to help businesses maximize productivity while reducing overall costs.

TouchStar’s Virtual Call Center (VCC) system is a VoIP enabled phone system capable of serving multiple offices anywhere in the world as well as at home workers. Virtual Call Center also includes advanced call center software functionality that any business can benefit from, such as automated outbound dialing for sales productivity, advanced ACD and IVR, recording, monitoring, real time call activity analysis, scripting, regulatory compliance management, and many more features.

Many businesses are upgrading their phone systems to support VoIP or traditional line connections to reduce costs incurred from long distance, moves, adds, changes, and network infrastructure costs. Businesses can now choose a complete VoIP phone system that also improves productivity and customer service in one easy to use system.

Virtual Call Center has been recognized as a beneficial “green technology” solution because businesses can support at-home workers. With high energy costs and the threat of global warming, business leaders are turning towards green technology to reduce the negative environmental impact of travel.

Steve Bederman, TouchStar’s CEO, commented: “Virtual Call Center allows our clients to have their headquarters and their workers located anywhere in the world, while calling anywhere in the world. We have been using Virtual Call Center at TouchStar for over a year; we were the first beta site. Our cost savings have been huge and our customers have benefitted by having all our worldwide offices on a single system.”

Virtual Call Center is a cost effective solution to purchase and to support. Pricing is based on company size and support needs. TouchStar will be releasing another application in 2007 that will further increase the value and functionality of Virtual Call Center. Contact TouchStar for a product brochure and pricing.

About TouchStar

TouchStar is a rapidly growing, world class call center solution provider that offers on-site call center software, hosted call center systems, predictive dialers, automated voice messaging, voice, data & long distance services, and an IP PBX. TouchStar has been named as one of the ‘Fastest Growing Large Private Companies in Colorado’ for five years in a row. TouchStar is headquartered in Denver, Colorado, and has offices in New York, New York; Davenport, Iowa; Mumbai, India; Manila, Philippines; and Manchester, England.

Contact:
Christina Whitfield
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
303.338.0678
www.touchstar.com

###

Adoption Network Law Center

Adoption Network Law Center – ANLC

Despite myths to the contrary, domestic newborn adoption remains alive and well in the United States. Current estimates of the annual number of infants adopted domestically (excluding foster and relative adoption) range from 25,000 to 30,000—more than all international adoptions combined. Moreover, the process can go much more swiftly that you might imagine. In a 2008 Adoptive Families survey, the majority of respondents were matched with a birthmother in less than 12 months, and 19% got “the call” to travel after the baby had already been born, without a prematch.

ANLC is a law center, not an agency, facilitator or law firm.

In most U.S. newborn adoptions, adoptive parents are selected by the birthparents of the child, and, in at least half of the cases, the birthparents and adoptive parents have met. Domestic adopters usually appreciate the opportunity to build a relationship with their child’s birth family. Ongoing contact is increasingly common, but the extent of contact varies significantly. A baby cannot legally be relinquished before birth. Most experts advise prospective adoptive parents to be careful about making an emotional commitment to a potential birthmother too early in her pregnancy.

Depending on the situation, and the laws of the state where the family lives and where the baby is born, prospective adoptive parents may cover some of the living and medical expenses of the birthmother.

If you’re just starting on the adoption journey, the wide array of choices before you can seem daunting at first–with each varying considerably from the next! With more options come more decisions, each with its own emotional and financial risks and benefits. To help you find the right path, here’s an overview of common routes to adoption.

Adopting a domestic infant via an adoption agency

Adoption Network Law Center: hopeful parents-to-be who seek a healthy, U.S.-born infant often enlist the help of an agency. Private agencies set their own criteria on applicants they will accept, some more restrictive than others. In the past, those using an agency had their names added to a list and waited for a match. Today, the trend toward openness means you’re likely to meet the birthparents, who may request ongoing contact with the child. The agency is likely to send a few sets of parent profiles to the potential birthparents, who pick the one they are most comfortable with. Then, the birthparents and adopting parents meet. At least half of the 15,000 or so domestic agency placements of infants each year involve such meetings. The child may be placed with the adopting parents immediately after birth or from foster care. If you insist on a closed process, your wait may be longer, since most agencies now encourage varying degrees of openness.

Adoption Network Law Center – ANLC article.

Call Center (funny) PART1
Video Rating: 4 / 5

Related Call Center Articles

Software Magazine ranks eGain as one of the world’s 500 largest software companies

Mountain View, Calif. — October 27, 2006 — eGain Communications Corp. (OTC BB: EGAN.OB), provider of the industry’s top-rated* customer service and contact center software for in-house or on-demand deployment, today announced its inclusion on the Software 500, Software Magazine’s list of the world’s foremost software and services providers.

The Software 500 is a revenue-based ranking of the world’s largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers, and business managers involved in software and services purchasing. The ranking is based on total worldwide software and services revenue for 2005. This includes revenues from software licenses, maintenance and support, training and software-related services and consulting. Suppliers are not ranked on their total corporate revenue, since many have other lines of business, such as hardware. The financial information was gathered by a survey prepared by King Content Co. and posted at www.Softwaremag.com, as well as from public documents.

“The software industry continues to be dynamic with more than 90 new companies on the list this year,” says John P. Desmond, editor of Software Magazine and Softwaremag.com. “The Software 500 helps CIOs, senior IT managers and IT staff create the short list of business partners. It is a quick reference of vendor viability.”

“Being part of the Software 500 for the fourth year in a row is a great honor for eGain,” said Ashu Roy, CEO of eGain. “Moving up almost 30 spots from last year shows the increasing importance of customer service as a business differentiator and the growing demand for robust customer interaction hub software.”

The “Software 500” list is published online at www.softwaremag.com.

About Digital Software Magazine, the Software Decision Journal, and Softwaremag.com
Digital Software Magazine, the Software Decision Journal, has been a brand name in the high-tech industry for nearly 30 years. Softwaremag.com, its Web counterpart, is the online catalog to enterprise software and the home of the Software 500 ranking of the world’s largest software and services companies, now in its 24th year. Software Magazine and Softwaremag.com are owned and operated by King Content Co.

About King Content Co. and the Software Marketing Perspectives Conference & Expo
King Content Co., owner of Software Magazine, is holding the third annual Software Marketing Perspectives Conference & Expo at the Marriott Boston in Newton, Mass., May 23-25, 2007. A Call for Papers will be issued in October and will be open through the end of November. The SMP event brings together technology product managers, marketing communications and public relations professionals in a two-day conference program. Conference attendees aim to increase their personal success by learning from their peers and making connections. More information about the 2007 event will be coming soon.

About eGain
eGain (OTC: EGAN.OB) is a leading provider of customer service and contact center software for in-house or on-demand deployment. Trusted by prominent enterprises and growing midsize companies worldwide, eGain has been helping organizations achieve and sustain customer service excellence for more than a decade. 24 of the 50 largest global companies rely on eGain to transform their traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs. These hubs enable dramatically improved customer experience, unified multichannel customer service, end-to-end service process efficiencies, and enhanced contact center performance.

Headquartered in Mountain View, California, eGain has an operating presence in 18 countries and serves over 800 enterprise customers worldwide. To find out more about eGain, visit www.eGain.com or call the company’s offices: 800-821-4358 (United States), 1753-464646 (UK and rest of Europe).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain media contact:

Maeve Naughton
Tel: 650-230-7449

###

TouchStar’s New Enterprise Call Center Software and Software as a Service Call Center System will Continue to Fuel Rapid Growth.

Denver, CO — August 22, 2008 — TouchStar, a world leader in call center technology, has been ranked by Inc. Magazine as the 40th fastest growing Telecommunications Company in America for 2008. Inc. Magazine also ranked TouchStar as the 1,461st fastest growing private business in America.

Steve Bederman, TouchStar’s Chief Executive Officer, appreciated the recognition by Inc. Magazine. “TouchStar achieved growth of 258.7% in the last three years. TouchStar employees all know how hard growth is. I do not think we have paused to celebrate our achievements enough; this Inc. Magazine recognition is a reminder that we should. Building a significant company is something that we can all be very proud of.”

Chris Rieple, TouchStar’s Global Director of Sales, commented on TouchStar’s formula for success: “TouchStar has grown rapidly because we deliver fairly priced communications technology that helps businesses and call centers increase revenue and improve customer service. TouchStar’s business has been steady despite the general economic slowdown because we serve multiple industries and every global market.”

Sales of TouchStar’s new 2008 Enterprise Call Center Software have increased TouchStar’s average revenue per sale by 26% in 2008. TouchStar 2008 Enterprise Call Center connects call center workers in multiple offices, or home offices, on any global network. TouchStar 2008 runs on a Dell enterprise server that has been optimized for TouchStar software and TouchStar specific telecommunications port drivers. TouchStar’s world class call center software can be deployed on site or in a hosted call center software as a service model.

Brian Smits, TouchStar’s Global Director of Marketing, added: “TouchStar will soon be introducing new solutions that will greatly expand TouchStar’s total potential market size. This is a very exciting time for TouchStar; we’re looking forward to the year ahead.”

To read TouchStar’s profile on the Inc. Magazine website, visit: http://www.inc.com/inc5000/2008/company-profile.html?id=200814610

About TouchStar
TouchStar develops and supports world class call center software with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver and regional offices around the world. TouchStar’s unified communications products include: call center software, traditional and VoIP telecommunications systems, predictive dialers, automated voice messaging, advanced ACD & IVR, compliance management, and an IP PBX phone system. For more information, please call 303.338.0200 or visit www.touchstar.com.

Contact:

Brian Smits
Global Director of Marketing
TouchStar
303.338.0200 x204
pr @ touchstar.com

###

http://www.prweb.com/pingpr.php/Q291cC1IYWxmLUVtcHQtQ3Jhcy1Db3VwLVNpbmctWmVybw==

 
|
Furl It |
Technorati |
Ask |
MyWeb |
Propeller |
Live Bookmarks |
Newsvine |
TailRank |
Reddit |
Slashdot |
Digg |
Stumbleupon |
Google Bookmarks |
Sphere |
Blink It |
Spurl

More Call Center Software Press Releases

For the first time, the readership of 5280 Magazine has topped that of all other monthly and weekly publications in Denver, according to two leading market-research firms.

Denver, CO — July 1, 2010 — For the first time, the readership of 5280 Magazine has topped that of all other monthly and weekly publications in Denver, according to two leading market-research firms.

Research conducted by The Media Audit, which measures print and broadcast audiences in more than 80 markets across the country, found that an average of 381,439 people in the Denver area read each issue of 5280. That figure surpasses Westword, a free weekly newspaper, which has 227,602 readers per issue, and is more than triple the readership of Colorado Homes & Lifestyles, the next largest monthly magazine.

“In the largest cities in America, 5280 ranks #1 as the strongest city regional magazine with the highest readership penetration,” said J. Philip Beswick, executive vice president of The Media Audit. “With this substantial readership strength, 5280 is also in the very unique position of having more Denver readers than any other weekly or monthly consumer publication.”

The Media Audit’s findings were echoed by a similar study undertaken by Scarborough Research, which also found 5280’s total audience to be larger than all other weekly and monthly publications in Denver. Equally surprising is the fact that 5280’s single- issue audience exceeds that of each of Denver’s five 9 and 10 p.m. TV newscasts, according to the Media Audit study.

“Everyone at 5280 works really hard to produce a magazine that’s worthy of a great city like Denver,” says Daniel Brogan, the magazine’s editor and publisher. “It’s incredibly gratifying to have that work be embraced by an ever-growing audience.”

5280 was recently named a finalist for a National Magazine Award, widely regarded as the Pulitzer Prize equivalent for magazines. 5280 was honored in the personal service category for “Low on O2,” a comprehensive look by Lindsey B. Koehler and Natasha Gardner at the effects of living at high altitude, which appeared in the magazine’s October 2009 issue. One of a select few smaller magazines to be named a finalist in this year’s National Magazine Awards, 5280’s four nominations since 2005 is exceeded among city and regional magazines by only New York, Los Angeles, and Texas Monthly magazines.

About 5280
Celebrating 17 years as Denver’s Magazine, 5280 is the essential guide to local issues, dining, arts, entertainment, and living well in the Mile High City. Founded in 1993, 5280 is now the largest local magazine in Colorado. It has higher market penetration than any other city magazine in America, and regularly outsells such national titles as Time, People, Oprah, and Martha Stewart Living on local newsstands.

5280 supports a wide variety of civic, cultural, and philanthropic organizations and is one of the nation’s greenest magazines, having been printed on recycled paper for more than 10 years. More information about the magazine can be found at 5280.com.

###

http://www.prweb.com/pingpr.php/WmV0YS1TaW5nLUxvdmUtSGFsZi1FbXB0LVNxdWEtWmVybw==

 
|
Furl It |
Technorati |
Ask |
MyWeb |
Propeller |
Live Bookmarks |
Newsvine |
TailRank |
Reddit |
Slashdot |
Digg |
Stumbleupon |
Google Bookmarks |
Sphere |
Blink It |
Spurl

More Five9 Press Releases

Call center professionals, at all levels need access to information, tools and resources to increase their productivity, effectiveness, and skills. www.callcentercafe.com aims to provide a complete system for call center success.

— March 5, 2005 — Working in a Call Center, have you ever wondered how to improve morale, increase profits or improve quality? Call Center Professionals have a new resource for networking, career development and Call Center best practices with the opening of CallCenterCafe.com.

CallCenterCafe.com, which opened today, is a membership web site located at www.callcentercafe.com that offers community, resources and tools dedicated to the needs of Call Center professionals. After years of working in Call Centers the staff of CallCenterCafe.com was chosen to share their methods for success by writing and consulting for the site.

A 15-day test drive is being offered to explore membership. The site features material related to management, training and development and human resources; email and on-line newsletter; and industry news updated daily. Membership services include resume consulting, Call Center Questions and Answers”, discussion forums and discounts on products offered on the sites Shop page.

The Café sites newsletter, the Weekly Grind, is published on-line and sent to members in email every two weeks. Article writers include Call Center professionals with experience all areas of Call Center operations. Upcoming newsletter topics will touch on improving quality through coaching, reducing average handle time and team building.

When asked what makes the Café site special, CallCenterCafe.com staff member, Jenny Kerwin offered, Have you ever tried to decrease call time with no success? Our articles can train you on how to do so. Need a quick link listing and reviewing current titles for building effective teams? This is your spot.”

Greg Meares, founder and CEO of Interactive Quality Solutions, Inc, Call Center experience spans 19 years. Over the last 2 years I.Q.S. Inc. has focused on inbound and outbound Call Center solutions for several Fortune 500 companies. CallCenterCafe.com is one of several websites the company is pursuing as new business ventures.

###

 
|
Furl It |
Technorati |
Ask |
MyWeb |
Propeller |
Live Bookmarks |
Newsvine |
TailRank |
Reddit |
Slashdot |
Digg |
Stumbleupon |
Google Bookmarks |
Sphere |
Blink It |
Spurl

IP-Converge will Integrate TouchStar’s World Class Predictive Dialer and Call Center Software to Increase Productivity and Reduce Operating Costs

Denver, CO — August 11, 2008 — TouchStar, the world’s premier predictive dialer and a rapidly growing call center software developer, has partnered with IP-Converge to implement TouchStar call center technology in Asia.

IP-Converge has been certified as a TouchStar Gold Partner to sell, implement, customize, train, and support the TouchStar 2008 Call Center System and Predictive Dialer in Asia.

Rene Huergas, President of IPC, said “TouchStar is a logical partner for IPC because TouchStar has been a very important contact center technology provider in the Philippines over the last seven years. TouchStar contributed technology and expertise to help many Philippine call centers grow. I know that TouchStar’s core value of customer service made a difference for many businesses.”

Steve Bederman, TouchStar’s Chief Executive Officer, is enthusiastic about the partnership with IPC. “IP-Converge is the information technology and telecommunications leader in the Philippines. TouchStar chose to partner with IPC only after we completed a thorough review of their customer service levels, training programs, and technology expertise. IPC is one of the most impressive value-added IT services companies that we have worked with in the world.”

TouchStar’s new TouchStar 2008 Enterprise Contact Center system includes the world’s leading predictive dialer and a highly scalable and redundant system architecture. On site and hosted deployment options are available. For more information, visit: http://www.touchstar.com/TouchStar.htm

About TouchStar
TouchStar is a rapidly growing developer of world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver, Colorado, and eight global offices. TouchStar’s call center technology products include: call center software, VoIP and PSTN telecommunications hardware, predictive dialers, automated voice messaging, scripting, recording, compliance management, automated data exchange, and its new “Best Time to Call” application. For more information, please call +1.303.338.0678, email pr@touchstar.com, or visit www.touchstar.com.

About IP-Converge
IP-Converge Data Center, Inc. is an information technology and telecommunications (IT&T) company, providing local and international clientele with fully integrated, managed value-added IT services at global service-quality standards. It offers IT Outsourcing and System Integration packages to clients requiring customized IT&T solutions and its business is based upon the foundation of quality delivery, high customer satisfaction and cost-saving benefits. For more information, visit www.ip-converge.com.

Contact:
Brian Smits
Global Director of Marketing
TouchStar
303.338.0200 x204

###

http://www.prweb.com/pingpr.php/RW1wdC1NYWduLUhvcnItUGlnZy1Db3VwLVNpbmctWmVybw==

 
|
Furl It |
Technorati |
Ask |
MyWeb |
Propeller |
Live Bookmarks |
Newsvine |
TailRank |
Reddit |
Slashdot |
Digg |
Stumbleupon |
Google Bookmarks |
Sphere |
Blink It |
Spurl

Call-Center.TV was launched today to aid consumers in their quest for just the right service.

TAMPA, Florida — January 1, 2004 –Call-Center.TV was launched today to aid consumers in their quest for just the right service. Call center services vary greatly and finding a good match for your company can be a daunting task. Does your business need a web-enabled call center? What size call center is right for your business? How can you tell if the operators are professional? What are the different methods call centers use for billing? What type of billing is right for your company? Does your company need 24-hour service? How do you know if the call center will bill for hidden” charges like holiday or weekend fees? Can a call center help your company with your web site or fulfillment center needs? These are all important questions, which will aid you in finding just the right” service.

Improving your company focus, gaining access to world class communication capabilities, freeing up your personnel for other tasks, reducing your operating costs, eliminating hard to manage functions and accessing resources unavailable internally to your company are all benefits which can be derived from finding the correct call center. Call-Center.TV can assist you in gaining the knowledge necessary to make an informed decision on which call center is right for your company.

For Further Information:

Contact: Jim Smith
Answerfirst Communications, Inc.
800-435-9332
800-421-9973 FAX
sales@answerfirst.com
http://www.answerfirst.com

Call-Center.TV Answers Consumers Questions And Provides Tips On Finding The Right Service For Your Company.

Company History

Established in 1984, AnswerFirst is a nationally recognized inbound and outbound call center network providing innovative, affordable and technologically driven services to a diverse variety of clients.

###
Contact: Jim Smith
Answerfirst Communications, Inc.
800-645-2616
800-421-9973 FAX
sales@answerfirst.com
http://www.answerfirst.com

CallFire, a provider of hosted cloud telephony technology, has launched its Hosted Interactive Voice Response (IVR) product.

Los Angeles, CA — March 1, 2010 — CallFire, a provider of hosted cloud telephony technology, has launched its Hosted Interactive Voice Response (IVR) product. This product fills an important gap in the telephony space allowing for rich customer interactions without live call center representatives. IVRs are widely used for large enterprises, but with this release, CallFire is democratizing the technology for smaller to mid-size businesses. Hosted IVR’s robust capabilities offer a comprehensive solution for a large variety of telecom needs.

CallFire

CallFire’s Hosted IVR Features include:

Core to CallFire’s Hosted IVR product is the user-friendly IVR designer, which offers drag and drop functionality for non-technical users empowering them to create complex surveys, and meeting reminders via an intuitive, engaging user interface. This capability widens the range of users who can individually build their own IVRs, something that historically could only be done by a developer. The ease of use, however, does not decrease the feature set. Features that include reading text from a specific excel column using text to speech, complex dial plans, recording of responses, and even Google analytics integration. “The product is so easy to use, we think it will revolutionize the way small businesses use telephones to save time, collect data & become more productive,” said Dinesh Ravishankar, CEO of CallFire. He continues, “Real time reporting and enterprise scalability allow larger businesses to leverage the same features at a fraction of what they used to pay.”

To try an IVR demonstration, please call 877-494-7175.
Hosted IVR’s feature set supports a wide range of customer uses creating a high degree of personalization in the conversation. For example, the IVR can be used for a virtual receptionist that will route phone calls, Comprehensive phone surveys that will compile results, or Customized appointment reminders. The IVR can either be sent out to a list of phone numbers or assigned to a specific phone number that can receive incoming calls.

Contact:
Becky Siegel
Marketing Coordinator
becky (at) callfire (dot) com
Sales: 877.897.FIRE

About CallFire:
CallFire is an industry leader in cloud telephony services that makes using VoIP simple. CallFire specializes in providing high-availability systems, beautiful user interfaces, furious developer support, and unparalleled customer care. Our products include hosted power dialing for agents, voice broadcast, toll free numbers, call tracking analytics and voice APIs. Our tools help developers, carriers & publishers build useful telephony applications. CallFire is located in Downtown Los Angeles and is comprised of a friendly group of intellectuals with aspirations to revolutionize how companies do business.

###

http://www.prweb.com/pingpr.php/U3F1YS1Mb3ZlLUluc2UtUHJvZi1NYWduLVBpZ2ctWmVybw==

 
|
Furl It |
Technorati |
Ask |
MyWeb |
Propeller |
Live Bookmarks |
Newsvine |
TailRank |
Reddit |
Slashdot |
Digg |
Stumbleupon |
Google Bookmarks |
Sphere |
Blink It |
Spurl

More Callfire Press Releases

TouchStar provides world class call center technology to over 2,500 global businesses.

Denver, CO — November 12, 2007 — TouchStar, a world class call center technology provider, has acquired direct competitor Data-Tel Info Solutions. TouchStar and its subsidiary companies Data-Tel, Sigmaworx/ETS, and Digisoft now provide the widest range of call center technology to more than 2,500 global businesses. TouchStar is the fastest growing call center technology provider in the world.

Rick Morris, COO of TouchStar, commented: “TouchStar and Data-Tel have each been strong leaders in the call center technology industry. Data-Tel is a clear solution of choice in several outbound call center market segments that TouchStar did not focus on. Data-Tel also recently developed an innovative hosted solution that is growing very rapidly due to its ease of use and rich feature set.”

TouchStar now offers the widest range of world class call center technology in the world. TouchStar offers five base platforms and on-site or hosted deployment options that are optimal for enterprise, medium, or small business communications in a wide range of industries. Call Centers that are evaluating technology upgrades have a great advantage in consulting with TouchStar first because TouchStar is not forced to fit one or two solutions into any environment. Many of TouchStar’s competitors are considerably more limited in their options.

TouchStar’s growth continues to greatly benefit its current clients through the addition of experienced communications technology support and development employees, new products, new services, expanded geographic presence, and an increase in profitability which enables TouchStar to develop reliable new product functionality in less time. TouchStar is committed to continuous product development, dependable finished products that ensure safety, and world class customer support. Since 1998, more new clients have chosen TouchStar each year.

Steve Bederman, CEO of TouchStar, added: “TouchStar is looking forward to revealing each piece of our exciting corporate development plan over the next 24 months. TouchStar will acquire additional world class communications companies and launch several new integrated solutions that add value for our clients. TouchStar will continue to prove that we are the unique partner of choice in communications. Beyond technology, no other company matches TouchStar’s interest in our clients or our passion for continuous improvement in everything we do. TouchStar will change the world’s expectations of what a partner is.”

About TouchStar
TouchStar develops and supports world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver, Colorado, and offices in New York, Phoenix, Davenport, Mumbai, Manila, and Manchester. TouchStar’s fully integrated products include: inbound and outbound call center software, PSTN and VoIP telecommunications hardware, predictive dialers, automated voice messaging, scripting, recording, monitoring, quality analysis, advanced ACD & IVR, reporting, compliance management, and an IP PBX phone system. For more information, please call +1.303.338.0678, email pr@touchstar.com, or visit touchstar.com.

Contact:
Brian Smits
Global Director of Marketing
TouchStar
3025 South Parker Road, Suite 925
Aurora, Colorado 80014
USA
+1.303.338.0678 x204
www.touchstar.com

###

Find More Outbound Call Center Press Releases