SALT LAKE CITY (October 21, 2010) – inContact, Inc. (NASDAQ: SAAS), the market leader in on-demand call center software and agent optimization tools, will hold a conference call on Thursday, November 4, 2010, at 4:30 p.m. Eastern Time to discuss results for the third quarter 2010. Financial results will be issued in a press release after the close of the market the same day.

inContact CEO Paul Jarman and CFO Greg Ayers will host the presentation, followed by a question and answer period.

Date: Thursday, November 4, 2010Time: 4:30 p.m. Eastern Time (1:30 p.m. Pacific Time)Dial-in Number: 1-800-895-0198International Dial-in Number: +1-785-424-1053Conference ID#: 7INCONTACT

Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization and ask you to wait until the call begins. If you have any difficulty connecting with the conference call, please contact the inContact switchboard at 801-320-3200.

A replay of the call also will be available via telephone after 7:30 p.m. Eastern Time on the same day and until November 11, 2010:

Toll-free replay number: 1-877-870-5176International replay number: +1-858-384-5517Replay Pin Number:

An audio file of the call will be available after November 8, 2010 on the inContact Investor Relations website at http://investor.incontact.com, in the Webcasts and Presentations section.

About inContact

inContact (NASDAQ: SAAS) helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center software solutions. The company’s services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth. To learn more, visit www.inContact.com.

Safe Harbor Statement: The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking information made on the Company’s behalf. All statements, other than statements of historical facts which address the Company’s expectations of sources of capital or which express the Company’s expectation for the future with respect to financial performance or operating strategies, can be identified as forward-looking statements. Such statements made by the Company are based on knowledge of the environment in which it operates, but because of the factors previously listed, as well as other factors beyond the control of the Company, actual results may differ materially from the expectations expressed in the forward-looking statements. (For the complete statement, please click here.)

inContact® is the registered trademark of inContact, Inc. All other marks are the property of their respective owners.

Contact
Media Contact:
inContact, Inc.
Heather Hurst
Communications Director
801-320-3591
heather.hurst@inContact.com
or
Investor Contact:
Feagans Consulting
Neal Feagans
303-449-1184

Source: inContact