Welcome to comparecallcenter.com! Your online resource for all things Call Center Software related. We're here to help you find the BEST Call Center Software for your company. This site contains the latest information on virtual call center solutions, software updates and leading call center vendors in the industry. Our compare tools can help you find a vendor that provides the Contact Center Management Solution that will help your business succeed.
Whether you're investing in call center technology for the first time or you are interested in virtualizing your call centers, we can help! In an effort to simplify the process of finding a contact center solution, we've done the hunting and gathering for you. We're here to bring you a few steps closer to finding a virtual call center system that fits all of your business needs.
Our goal is to help businesses looking for a contact center solution find a vendor that offers the software that will help run their businesses more efficiently. Our compare vendor function allows you to compare up to three virtual contact center vendors at a time, across a variety of criteria including call center software specific features and software integration capability.
And in case you're looking for more comprehensive information on Call Center Software Vendors, we also have Call Center Vendor Profiles that cover the key players in the virtual call center industry. We also publish Call Center Software articles that cover everything from the basics of call center management to more specific articles on the benefits of using contact center software and call center applications that can help streamline your business processes while lowering operational costs.
Our goal is to help keep your company up-to-speed with the latest and greatest in Call Center Software. We regularly publish blog posts that cover many aspects of the virtual call center industry including the latest trends and virtual contact center best practices, as well.
Finally, the icing on the cake is our FREE 2011 Top 10 Call Center Software Vendor Report which can be downloaded on our website. This immensely popular industry report features important information on the leading call center software companies.
Stop by often, as we are continuously adding new vendor reviews, contact center software related articles and call center software press releases. And remember to download your free copy of the 2011 Top 10 Call Center Software Vendor report today!
Company: Telax Website: http://www.telax.com Telax is the largest hosted call center solutions provider in Canada. Telax’s call center solutions are customizable and are delivered as software-as-a-service (SaaS). Telax serves primarily small and medium enterprises. Some of the industries that Telax’s solutions are ideal for are education, health care, travel, retail, government agencies and finance. The […]
Company: FrontRange Software Call Center Product: FrontRange Voice Website: http://www.frontrange.com FrontRange Software, Inc., is a sales, marketing and customer service software solutions provider. FrontRange primarily serves small to medium sized businesses, although their call center solutions can be used for companies of any size. FrontRange is well known for the company Goldmine CRM software product. […]
Company: Contactual Website: http://www.contactual.com Contactual is a call center provider that has modernized the traditional call center by delivering their solution in the cloud. Their software-as-a-service (SaaS) call center solution enables agents to access and manage customer interactions with only a web browser, an Internet connection and a phone. This reliable company serves small and […]
Company: inContact Call Center Product: inContact All in One Suite Website: http://www.incontact.com inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service, and agent optimization solutions. The company’s services and solutions enable call centers to operate more efficiently, optimize the cost and […]
Company: Five9 Website: http://www.five9.com Five9 is one of the leading virtual call center software providers. Five9 serves businesses of all sizes, from small startup companies to international enterprises, in a variety of industries, such as financial services and telemarketing. Five9 is a rapidly growing company and is known as a pioneer in IP-based hosted call center […]